Users report that CardConnect has a lower star rating of 2.3 compared to Shift4's 3.2, indicating a general dissatisfaction with CardConnect's performance and user experience.
Reviewers mention that while both products cater to small businesses, CardConnect has a higher percentage of reviews from this segment (88.9%) compared to Shift4 (63.6%), suggesting it may be more tailored to the needs of smaller enterprises.
G2 users highlight that CardConnect's ease of setup is rated at 7.3, which is notably higher than Shift4's 6.3, indicating that users find CardConnect easier to implement in their operations.
Users on G2 express concerns about the quality of support for CardConnect, which has a score of 4.9, significantly lower than Shift4's 5.9, suggesting that users may face challenges in getting timely assistance when needed.
Reviewers mention that CardConnect excels in reporting and dashboards with a score of 7.5, while Shift4's reporting features are less impressive, indicating that users may find CardConnect's analytics tools more beneficial for their business insights.
Users say that both platforms offer multi-currency support, but CardConnect's online payment portal is rated at 6.0, which may provide a more user-friendly experience compared to Shift4's similar offerings.
Pricing
Entry-Level Pricing
CardConnect
No pricing available
Shift Payment
No pricing available
Free Trial
CardConnect
No trial information available
Shift Payment
No trial information available
Ratings
Meets Requirements
5.6
11
6.2
14
Ease of Use
5.6
12
6.5
13
Ease of Setup
7.3
8
6.3
8
Ease of Admin
7.5
8
7.4
7
Quality of Support
4.9
12
5.9
13
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