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Compare Carbonite Safe and OpenText Server Backup 
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At a Glance
Market Segments
Small-Business (51.9% of reviews)
Mid-Market (48.1% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Carbonite Safe
Star Rating
(196)4.0 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Carbonite SafeOpenText Server Backup
Star Rating
(83)4.5 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpenText Server BackupSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Carbonite Safe Backup excels in real-time sync capabilities, scoring 9.2, which allows for immediate updates and backups, while Carbonite Server, with a score of 8.4, is noted to have slower sync times, impacting user experience during critical operations.
- Reviewers mention that Carbonite Server shines in remote backup functionality, achieving a score of 9.4, which is crucial for businesses needing reliable off-site data protection. In contrast, Carbonite Safe Backup scores 8.9, indicating it may not be as robust for larger-scale remote backup needs.
- G2 users highlight that Carbonite Server offers superior storage capacity with a score of 9.2, making it more suitable for mid-market businesses with larger data requirements, whereas Carbonite Safe Backup, with a score of 8.8, may not meet the demands of users with extensive storage needs.
- Users on G2 report that Carbonite Server provides better disaster recovery options, scoring 8.6, which is essential for businesses that prioritize quick recovery from data loss. Carbonite Safe Backup, with a score of 8.0, is perceived as less effective in this area.
- Reviewers mention that Carbonite Server's encrypted storage feature, scoring 9.5, is a standout for security-conscious users, while Carbonite Safe Backup, with a score of 8.6, may not offer the same level of encryption, raising concerns for sensitive data protection.
- Users say that Carbonite Safe Backup is easier to set up, scoring 9.0, which is beneficial for small businesses with limited IT resources, while Carbonite Server, with a score of 8.6, may require more technical expertise to configure effectively.
Pricing
Entry-Level Pricing
Carbonite Safe
No pricing availableOpenText Server Backup
No pricing availableFree Trial
Carbonite Safe
Free Trial is available
OpenText Server Backup
No trial information availableRatings
Meets Requirements
8.6
164
9.1
68
Ease of Use
8.9
163
8.7
68
Ease of Setup
9.0
84
8.7
56
Ease of Admin
8.3
82
8.8
56
Quality of Support
8.1
124
8.6
59
Has the product been a good partner in doing business?
8.2
76
9.0
54
Product Direction (% positive)
6.4
163
7.4
62
Features by Category
Compatibility
Not enough data
9.2
29
Not enough data
8.7
25
Not enough data
8.9
16
Not enough data
8.0
11
Management
Not enough data
8.8
22
Not enough data
8.6
23
Not enough data
8.3
21
Not enough data
8.7
23
Not enough data
8.5
19
Compliance
Not enough data
9.2
23
Not enough data
9.2
21
Not enough data
8.7
21
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
25
8.4
18
8.8
23
9.2
20
8.9
22
9.4
18
8.4
16
9.0
15
Not enough data
8.5
8
Compatibility
8.6
18
9.0
20
8.8
20
9.3
17
8.6
22
9.1
17
Management
9.4
16
8.5
14
8.9
20
9.3
18
8.6
19
9.5
16
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
8.9
23
Not enough data
8.9
19
Not enough data
8.0
9
Management
Not enough data
9.2
26
Not enough data
9.1
24
Not enough data
8.7
19
Security
Not enough data
9.0
22
Not enough data
9.0
24
Not enough data
8.6
17
Agentic AI - File Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.9
22
Not enough data
8.5
22
Not enough data
8.5
16
Not enough data
8.5
12
Admin
Not enough data
8.3
20
Agentic AI - Database Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Solution Provision
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
7.9
8
Not enough data
8.3
9
Not enough data
7.4
9
Management
Not enough data
8.1
9
Not enough data
8.5
8
Not enough data
8.3
5
Not enough data
8.1
7
Agentic AI - Disaster Recovery as a Service (DRaaS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Solution Provision
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Carbonite Safe and OpenText Server Backup are categorized as Online Backup
Unique Categories
Carbonite Safe is categorized as Data Replication
OpenText Server Backup is categorized as Server Backup, Disaster Recovery as a Service (DRaaS), Database Backup, and File Recovery
Reviews
Reviewers' Company Size
Carbonite Safe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Server Backup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.1%
Computer Software
10.4%
Hospital & Health Care
5.5%
Utilities
4.9%
Marketing and Advertising
4.4%
Other
55.7%
Information Technology and Services
17.3%
Computer & Network Security
12.3%
Financial Services
6.2%
Electrical/Electronic Manufacturing
4.9%
Computer Software
4.9%
Other
54.3%
Alternatives
Discussions
Is carbonite a good backup?
3 Comments
GQ
No, but better than nothing.Read more
Carbonite Safe has no more discussions with answers
OpenText Server Backup has no discussions with answers
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