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At a Glance
Market Segments
Small-Business (51.9% of reviews)
Small-Business (55.9% of reviews)
Entry-Level Pricing
No pricing available
Starting at $65.00 1 Device Per Year
Carbonite Safe
Star Rating
(196)4.0 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Carbonite SafeMacrium Backup & Restore
Star Rating
(60)4.7 out of 5
Market Segments
Small-Business (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $65.00 1 Device Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Macrium Reflect excels in disk backup capabilities, scoring 9.0, with reviewers mentioning its "Rapid Delta Restore" feature as a standout for quick recovery times, while Carbonite Safe Backup, with a score of 8.6, is noted for its solid performance but lacks the same level of speed in restoration.
- Reviewers mention that Macrium Reflect offers superior ease of setup with a score of 9.1, highlighting its intuitive interface and straightforward installation process, whereas Carbonite Safe Backup, scoring 9.0, is also user-friendly but has been described as slightly more complex due to its extensive options.
- Users on G2 say that Macrium Reflect's local backup functionality is impressive, scoring 9.0, with many praising its "Image Guardian" feature for protecting backups from ransomware, while Carbonite Safe Backup, scoring 8.8, is appreciated for its local backup options but does not have the same level of security features.
- Reviewers mention that Macrium Reflect shines in storage capacity, scoring 9.3, with users noting its ability to handle large volumes of data efficiently, while Carbonite Safe Backup, with a score of 8.8, is effective but can struggle with larger datasets, leading to slower performance.
- G2 users report that both products have strong support, but Macrium Reflect edges out with a quality of support score of 8.2, with reviewers highlighting responsive customer service, compared to Carbonite Safe Backup's score of 8.1, where users have noted longer wait times for assistance.
- Users say that Macrium Reflect has a better product direction, scoring 8.4, with many praising its regular updates and feature enhancements, while Carbonite Safe Backup, with a lower score of 6.4, has received feedback about stagnation in feature development, leading to concerns about its long-term viability.
Pricing
Entry-Level Pricing
Carbonite Safe
No pricing availableMacrium Backup & Restore
SiteBackup Annual Plan & Perpetual
Starting at $65.00
1 Device Per Year
Centralized business backup and recovery solution for medium to large enterprises.
- Centralized management and control
- Scheduled Backup and Restore
- Local/Remote server options
Free Trial
Carbonite Safe
Free Trial is available
Macrium Backup & Restore
Free Trial is available
Ratings
Meets Requirements
8.6
164
9.0
54
Ease of Use
8.9
163
9.1
54
Ease of Setup
9.0
84
9.4
42
Ease of Admin
8.3
82
8.9
33
Quality of Support
8.1
124
8.9
36
Has the product been a good partner in doing business?
8.2
76
9.1
29
Product Direction (% positive)
6.4
163
9.1
51
Features by Category
Compatibility
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
7.7
14
Not enough data
8.7
13
Management
Not enough data
9.3
14
Not enough data
9.0
15
Not enough data
8.5
12
Not enough data
8.3
13
Not enough data
8.1
14
Compliance
Not enough data
8.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
9.2
25
8.5
12
8.8
23
9.5
13
8.9
22
9.1
13
8.4
16
9.3
12
Not enough data
Feature Not Available
Compatibility
8.6
18
9.4
14
8.8
20
9.6
14
8.6
22
9.4
13
Management
9.4
16
Feature Not Available
8.9
20
Feature Not Available
8.6
19
9.2
12
Agentic AI - Online Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Compatibility
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
Feature Not Available
Security
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
Feature Not Available
Agentic AI - File Recovery
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.1
11
Not enough data
8.7
9
Not enough data
7.0
9
Not enough data
8.1
9
Deployment
Not enough data
9.1
13
Not enough data
8.2
12
Not enough data
8.2
12
Imaging
Not enough data
7.9
12
Not enough data
9.2
13
Not enough data
7.8
10
Functionality
Not enough data
7.9
8
Not enough data
7.5
6
Not enough data
7.2
6
Not enough data
Feature Not Available
Not enough data
6.7
7
Management
Not enough data
9.2
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
7.4
7
Not enough data
7.5
6
Agentic AI - Disaster Recovery
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Solution Provision
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
20
Not enough data
9.6
19
Not enough data
9.6
21
Not enough data
8.2
17
Performance
Not enough data
8.9
22
Not enough data
9.7
18
Not enough data
Feature Not Available
Not enough data
8.8
20
Agentic AI - PC Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Hard Drive Cloning
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Carbonite Safe and Macrium Backup & Restore are categorized as Online Backup
Unique Categories
Carbonite Safe is categorized as Data Replication
Macrium Backup & Restore is categorized as PC Backup, Hard Drive Cloning, OS Imaging & Deployment, Server Backup, File Recovery, and Disaster Recovery
Reviews
Reviewers' Company Size
Carbonite Safe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Macrium Backup & Restore
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.1%
Computer Software
10.4%
Hospital & Health Care
5.5%
Utilities
4.9%
Marketing and Advertising
4.4%
Other
55.7%
Information Technology and Services
18.6%
Computer Software
18.6%
Manufacturing
6.8%
Education Management
6.8%
Transportation/Trucking/Railroad
3.4%
Other
45.8%
Alternatives
Discussions
Is carbonite a good backup?
3 Comments
GQ
No, but better than nothing.Read more
Carbonite Safe has no more discussions with answers
Is macrium software safe?
2 Comments
AG
Macrium Reflect is a secure option, granting you the confidence to employ it without worry. It is devoid of any malicious intent and serves as a completely...Read more
What does Macrium Reflect do?
1 Comment
IL
Macrium Reflect backs up files and folders on an automated scheduleRead more
Macrium Backup & Restore has no more discussions with answers
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