Compare Carbonite Safe and Macrium Backup & Restore 
At a Glance
Market Segments
Small-Business (52.2% of reviews)
Small-Business (57.9% of reviews)
Entry-Level Pricing
No pricing available
Starting at $65.00 1 Device Per Year
Carbonite Safe
Star Rating
(198)4.0 out of 5
Market Segments
Small-Business (52.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Carbonite SafeMacrium Backup & Restore
Star Rating
(78)4.7 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $65.00 1 Device Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Macrium Backup & Restore excels in disk imaging and system recovery, with many users praising its comprehensive backup management features. One user highlighted that the free version is excellent for basic imaging needs, making it a strong choice for those looking for effective solutions without a hefty price tag.
- Users say that Carbonite Safe offers a seamless experience for file and computer backups while allowing them to work normally. Reviewers appreciate the software's ability to back up files automatically, which means they can access their data from anywhere without manual intervention.
- According to verified reviews, Macrium Backup & Restore stands out for its ease of setup, with many users noting a smooth initial configuration process. One user mentioned that the accompanying documentation was excellent, helping them get started quickly and effectively.
- Reviewers mention that Carbonite Safe's customer support is a significant advantage, with users frequently praising the helpfulness of the support team. This aspect is particularly beneficial for those who may encounter issues and need quick resolutions.
- G2 reviewers highlight that Macrium Backup & Restore has a higher quality of support compared to Carbonite Safe, with users rating it highly for responsiveness and effectiveness. This can be crucial for businesses that rely on timely assistance during critical backup operations.
- Users report that while Carbonite Safe is user-friendly, Macrium Backup & Restore offers superior local backup capabilities, with one user noting its ability to restore to a workable OS quickly. This feature is particularly valuable for users who prioritize local data security and recovery options.
Pricing
Entry-Level Pricing
Carbonite Safe
No pricing availableMacrium Backup & Restore
SiteBackup Annual Plan & Perpetual
Starting at $65.00
1 Device Per Year
Centralized business backup and recovery solution for medium to large enterprises.
- Centralized management and control
- Scheduled Backup and Restore
- Local/Remote server options
Free Trial
Carbonite Safe
Free Trial is available
Macrium Backup & Restore
Free Trial is available
Ratings
Meets Requirements
8.6
166
9.1
70
Ease of Use
8.9
165
9.1
71
Ease of Setup
9.0
86
9.2
59
Ease of Admin
8.3
83
8.8
46
Quality of Support
8.1
126
8.8
51
Has the product been a good partner in doing business?
8.3
77
9.1
41
Product Direction (% positive)
6.4
165
9.3
67
Features by Category
Compatibility
Not enough data
9.3
23
Not enough data
8.9
18
Not enough data
7.7
14
Not enough data
9.0
17
Management
Not enough data
9.5
22
Not enough data
9.2
19
Not enough data
8.7
14
Not enough data
8.5
14
Not enough data
7.8
16
Compliance
Not enough data
8.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
9.2
25
8.5
12
8.8
24
9.5
13
9.0
23
9.1
13
8.4
16
9.4
13
Not enough data
Feature Not Available
Compatibility
8.6
18
9.5
16
8.8
20
9.6
14
8.6
22
9.4
13
Management
9.4
16
Feature Not Available
8.9
20
Feature Not Available
8.6
19
9.2
12
Agentic AI - Online Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Compatibility
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
9.7
11
Not enough data
9.5
10
Not enough data
Feature Not Available
Security
Not enough data
9.3
9
Not enough data
9.5
10
Not enough data
Feature Not Available
Agentic AI - File Recovery
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.2
13
Not enough data
9.0
12
Not enough data
7.3
10
Not enough data
8.6
12
Deployment
Not enough data
8.9
15
Not enough data
8.3
13
Not enough data
8.3
13
Imaging
Not enough data
7.9
12
Not enough data
9.2
13
Not enough data
7.8
10
Functionality
Not enough data
8.3
10
Not enough data
7.5
6
Not enough data
7.2
6
Not enough data
Feature Not Available
Not enough data
7.1
8
Management
Not enough data
9.3
9
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
7.4
7
Not enough data
7.5
6
Agentic AI - Disaster Recovery
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Solution Provision
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.5
23
Not enough data
9.6
19
Not enough data
9.7
24
Not enough data
8.2
17
Performance
Not enough data
8.9
22
Not enough data
9.8
20
Not enough data
Feature Not Available
Not enough data
8.6
22
Agentic AI - PC Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Hard Drive Cloning
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Carbonite Safe and Macrium Backup & Restore are categorized as Online Backup
Unique Categories
Carbonite Safe is categorized as Data Replication
Macrium Backup & Restore is categorized as Server Backup, PC Backup, Disaster Recovery, Hard Drive Cloning, OS Imaging & Deployment, and File Recovery
Reviews
Reviewers' Company Size
Carbonite Safe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Macrium Backup & Restore
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Computer Software
10.3%
Hospital & Health Care
5.4%
Utilities
4.9%
Marketing and Advertising
4.3%
Other
55.1%
Information Technology and Services
17.1%
Computer Software
14.5%
Manufacturing
6.6%
Education Management
6.6%
Higher Education
3.9%
Other
51.3%
Alternatives
Discussions
Is carbonite a good backup?
4 Comments
GQ
No, but better than nothing.Read more
Carbonite Safe has no more discussions with answers
Is macrium software safe?
2 Comments
AG
Macrium Reflect is a secure option, granting you the confidence to employ it without worry. It is devoid of any malicious intent and serves as a completely...Read more
What does Macrium Reflect do?
1 Comment
IL
Macrium Reflect backs up files and folders on an automated scheduleRead more
Macrium Backup & Restore has no more discussions with answers
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