# Carbon Black EDR vs N-able N-central Comparison --- ## AI Generated Summary - **G2 reviewers report** that both Carbon Black EDR and N-able N-central have received similar star ratings, indicating a comparable level of user satisfaction. However, Carbon Black EDR stands out for its **real-time visibility** into endpoint activities, which users find crucial for advanced threat detection and rapid incident response. - **Users say** that Carbon Black EDR excels in its **ease of use** , with many praising its intuitive interface and ability to integrate with various solutions. This makes it a powerful tool for automating tasks and workflows, enhancing overall productivity. - **According to verified reviews** , N-able N-central shines with its **Rules and Filters engine** , allowing users to group devices by complex criteria and apply automation policies across thousands of endpoints. This feature is particularly appreciated for its ability to streamline management tasks. - **Reviewers mention** that while both products have similar scores for ease of setup and administration, Carbon Black EDR's implementation process is often highlighted as more straightforward, making it easier for teams to get started without extensive training. - **Users highlight** that N-able N-central's recent UI updates have improved the overall user experience, making it visually appealing and functional. However, some users feel that it can be slightly complex, which may pose a challenge for less tech-savvy teams. - **G2 reviewers note** that Carbon Black EDR has a higher score for the quality of support, with users appreciating the responsive assistance they receive. In contrast, while N-able N-central's support is generally good, some users have reported that it could be more proactive in addressing issues. | | Carbon Black EDR | N-able N-central | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | | **Total Reviews** | 86 | 562 | | **Largest Market Segment** | Mid-Market (52.4% of reviews) | Small-Business (60.9% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Carbon Black EDR Pros: - Protection (5 reviews) - Incident Response (2 reviews) Cons: - Expensive (2 reviews) - High Resource Usage (2 reviews) ### N-able N-central Pros: - Ease of Use (188 reviews) - Automation (116 reviews) Cons: - Missing Features (81 reviews) - Feature Issues (65 reviews) --- ## Ratings Comparison | Rating | Carbon Black EDR | N-able N-central | |---|---|---| | **Meets Requirements** | 9.0 (68 reviews) | 8.4 (439 reviews) | | **Ease of Use** | 8.4 (69 reviews) | 7.9 (472 reviews) | | **Ease of Setup** | 7.7 (40 reviews) | 7.7 (382 reviews) | | **Ease of Admin** | 7.9 (35 reviews) | 7.9 (371 reviews) | | **Quality of Support** | 8.6 (67 reviews) | 8.0 (437 reviews) | | **Has the product been a good partner in doing business?** | 8.3 (35 reviews) | 8.6 (356 reviews) | | **Product Direction (% positive)** | 9.3 (67 reviews) | 8.8 (432 reviews) | --- ## Pricing ### Carbon Black EDR #### Entry-Level Pricing No pricing available #### Free Trial No information available ### N-able N-central #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Carbon Black EDR** | N/A | N/A | | **N-able N-central** | 8.2/10 | 317 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Device Management** | Not enough data | 8.8 (293 reviews) ✓ Verified | | **Asset Management** | Not enough data | 9.6 (14 reviews) | | **ITIL Policy Compliance** | Not enough data | 8.7 (9 reviews) | #### Monitoring and Management | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Remote Monitoring** | Not enough data | 9.1 (299 reviews) ✓ Verified | | **Asset Tracking** | Not enough data | 7.9 (158 reviews) | | **Application Deployment** | Not enough data | 7.6 (279 reviews) ✓ Verified | | **Patch Management** | Not enough data | 8.2 (296 reviews) ✓ Verified | | **Asset Tracking** | Not enough data | 9.0 (10 reviews) | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Workflow Management** | Not enough data | 8.5 (16 reviews) | #### Service Management | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Remote Access** | Not enough data | 8.7 (292 reviews) ✓ Verified | | **Service Management (Issue Prioritization)** | Not enough data | 8.9 (14 reviews) | | **Ticketing** | Not enough data | 8.1 (9 reviews) | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.0 (17 reviews) | | **Multi-step Planning** | Not enough data | 7.4 (12 reviews) | | **Cross-system Integration** | Not enough data | 8.5 (18 reviews) | | **Adaptive Learning** | Not enough data | 6.8 (12 reviews) | | **Natural Language Interaction** | Not enough data | 7.4 (12 reviews) | | **Proactive Assistance** | Not enough data | 7.1 (12 reviews) | | **Decision Making** | Not enough data | 6.8 (12 reviews) | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **Carbon Black EDR** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### Scope | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | Not enough data | | **Multi-OS Support** | Not enough data | Not enough data | #### Security | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Reporting and Alerts** | Not enough data | Not enough data | | **Endpoint Protection** | Not enough data | Not enough data | | **Remote Wiping** | Not enough data | Not enough data | #### Management | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Device Enrollment** | Not enough data | Not enough data | | **Device Configuration** | Not enough data | Not enough data | | **Device Compliance** | Not enough data | Not enough data | | **Usage Information** | Not enough data | Not enough data | | **Data Separation** | Not enough data | Not enough data | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Network Monitoring | Product | Score | Reviews | |---|---|---| | **Carbon Black EDR** | N/A | N/A | | **N-able N-central** | 7.6/10 | 139 | #### Functionality | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Performance Monitoring** | Not enough data | 8.4 (136 reviews) | | **Alerting** | Not enough data | 8.7 (138 reviews) | | **Improvement Suggestions** | Not enough data | Feature Not Available | | **Multi-Network Capability** | Not enough data | 8.2 (132 reviews) | #### Monitoring - Network Monitoring | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **360-Degree Network Visibility** | Not enough data | 7.6 (12 reviews) | | **Automated Network Discovery** | Not enough data | 7.8 (12 reviews) | | **Real-Time Monitoring** | Not enough data | 8.2 (12 reviews) | #### Management | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Performance Baseline** | Not enough data | 7.8 (131 reviews) | | **Data Visualization** | Not enough data | 7.7 (131 reviews) | | **Path Analysis** | Not enough data | 7.2 (129 reviews) | #### Analytics - Network Monitoring | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Predictive Performance Analytics** | Not enough data | 7.1 (11 reviews) | | **Packet & Flow Analysis** | Not enough data | 6.8 (12 reviews) | #### Security - Network Monitoring | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Encrypted Data Transmission** | Not enough data | 7.6 (12 reviews) | | **Zero Trust and Identity Management** | Not enough data | 7.9 (12 reviews) | | **Integrated Network Security** | Not enough data | 7.8 (12 reviews) | #### Network Performance - Network Monitoring | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Dynamic Network Optimization** | Not enough data | 7.2 (12 reviews) | | **Automated Tasks Routing** | Not enough data | 8.8 (12 reviews) | #### AI Automation - Network Monitoring | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Machine Learning-Based Anomaly Detection** | Not enough data | 6.3 (12 reviews) | | **Self-Healing Networks** | Not enough data | 7.4 (12 reviews) | | **Predictive Network Maintenance** | Not enough data | 6.2 (11 reviews) | #### Agentic AI - Network Monitoring | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.1 (6 reviews) | | **Multi-step Planning** | Not enough data | 8.3 (7 reviews) | | **Cross-system Integration** | Not enough data | 8.6 (7 reviews) | | **Adaptive Learning** | Not enough data | 6.9 (7 reviews) | | **Natural Language Interaction** | Not enough data | 6.7 (7 reviews) | | **Proactive Assistance** | Not enough data | 6.0 (7 reviews) | | **Decision Making** | Not enough data | 7.1 (7 reviews) | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Carbon Black EDR** | N/A | N/A | | **N-able N-central** | 5.9/10 | 128 | #### Generative AI | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **AI Text Summarization** | Not enough data | 5.9 (128 reviews) | ### Endpoint Detection & Response (EDR) | Product | Score | Reviews | |---|---|---| | **Carbon Black EDR** | N/A | N/A | | **N-able N-central** | 9.0/10 | 5 | #### Services - Endpoint Detection & Response (EDR) | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Managed Services** | Not enough data | 9.0 (5 reviews) | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Carbon Black EDR** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### System Control | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Enterprise IT Management | Product | Score | Reviews | |---|---|---| | **Carbon Black EDR** | N/A | N/A | | **N-able N-central** | 7.8/10 | 163 | #### Analysis | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Threat Detection** | Not enough data | 7.4 (155 reviews) | #### Platform | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Unified Communications Platform** | Not enough data | 6.8 (155 reviews) | | **Remote Access** | Not enough data | 8.9 (158 reviews) | | **ITIL Policy Compliance** | Not enough data | 7.6 (148 reviews) | | **Asset Tracking** | Not enough data | 7.9 (155 reviews) | | **IT Knowledge Management** | Not enough data | 7.4 (150 reviews) | #### Security | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Endpoint Protection** | Not enough data | 8.1 (154 reviews) | | **Patch Management** | Not enough data | 8.5 (158 reviews) | | **Disaster Recovery** | Not enough data | 7.2 (148 reviews) | | **Service Management** | Not enough data | 8.0 (151 reviews) | | **Workflow Management** | Not enough data | 7.4 (148 reviews) | #### Agentic AI - Enterprise IT Management | Feature | Carbon Black EDR | N-able N-central | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.1 (6 reviews) | | **Multi-step Planning** | Not enough data | 8.3 (6 reviews) | | **Cross-system Integration** | Not enough data | 8.3 (6 reviews) | | **Adaptive Learning** | Not enough data | 7.8 (6 reviews) | | **Natural Language Interaction** | Not enough data | 7.5 (6 reviews) | | **Proactive Assistance** | Not enough data | 7.5 (6 reviews) | | **Decision Making** | Not enough data | 7.5 (6 reviews) | --- ## Categories **Shared Categories (1):** [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr) **Unique to N-able N-central (6):** [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- ## Reviewer Demographics ### By Company Size | Segment | Carbon Black EDR | N-able N-central | |---|---|---| | **Small-Business** | 8.5% | 60.9% | | **Mid-Market** | 52.4% | 34.3% | | **Enterprise** | 39.0% | 4.8% | ### By Industry #### Carbon Black EDR - **Information Technology and Services:** 26.8% - **Computer & Network Security:** 11.0% - **Financial Services:** 8.5% - **Oil & Energy:** 7.3% - **Telecommunications:** 6.1% - **Computer Software:** 4.9% - **Retail:** 3.7% - **Utilities:** 2.4% - **Government Administration:** 2.4% - **Consumer Goods:** 2.4% - **Other:** 24.4% #### N-able N-central - **Information Technology and Services:** 48.6% - **Computer & Network Security:** 21.0% - **Computer Networking:** 4.5% - **Information Services:** 1.7% - **Accounting:** 1.5% - **Hospital & Health Care:** 1.5% - **Manufacturing:** 1.5% - **Consulting:** 1.5% - **Financial Services:** 1.3% - **Computer Software:** 1.1% - **Other:** 16.0% --- ## Alternatives ### Alternatives to Carbon Black EDR - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (312 reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (834 reviews) - [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews) — 4.2/5 stars (106 reviews) - [Wazuh](https://www.g2.com/products/wazuh/reviews) — 4.5/5 stars (69 reviews) - [Trellix Endpoint Security](https://www.g2.com/products/trellix-endpoint-security/reviews) — 4.3/5 stars (327 reviews) - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (992 reviews) - [Cortex XDR](https://www.g2.com/products/palo-alto-networks-cortex-xdr/reviews) — 4.6/5 stars (57 reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) — 4.8/5 stars (890 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews) ### Alternatives to N-able N-central - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4392 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1211 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (781 reviews) - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (326 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4030 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1123 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (267 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews) --- ## Top Discussions ### Carbon Black EDR - Title: [What does carbon black software do?](https://www.g2.com/discussions/what-does-carbon-black-software-do) — 1 comment > **Top comment:** "It is an EDR solution." ### N-able N-central - Title: [How much does SolarWinds RMM cost?](https://www.g2.com/discussions/how-much-does-solarwinds-rmm-cost) — 1 comment > **Top comment:** "it depends witch product n-central vs rmm and the model. Legacy or Monthly" - Title: [Why is there no "Server Down" alarm or monitoring notificaiton ?](https://www.g2.com/discussions/why-is-there-no-server-down-alarm-or-monitoring-notificaiton) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hi Robert! Hmm - I think our "How to Set up Server Alert to be Sent to a Specific Email Address" might be able to help with your challenge! Check out this..." - Title: [Integration with more 3rd party AV on the horizon? Such as sophos?](https://www.g2.com/discussions/15640-integration-with-more-3rd-party-av-on-the-horizon-such-as-sophos) — 1 comment, 1 upvote > **Top comment:** "Sup, Nicholas! In short, YUP - we are always looking to expand our product's capabilities by providing best-of-breed integrations with 3rd party vendors. ..." - Title: [Should I stay or should I go?](https://www.g2.com/discussions/should-i-stay-or-should-i-go) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "If you go, there will be trouble but if you stay it will be double... So come on, give N-central a try today!" - Title: [Can I remotely connect to customers through a firewall?](https://www.g2.com/discussions/can-i-remotely-connect-to-customers-through-a-firewall) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes. Whether it’s a firewall or a roaming laptop, we provide various methods for you to remotely connect to and support your customers. " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/carbon-black-edr-vs-n-able-n-central)