# Carbon Black EDR vs ESET PROTECT Comparison --- ## AI Generated Summary - **G2 reviewers report** that ESET PROTECT excels in **central management** , allowing users to easily monitor and manage client devices from a single interface. This feature is particularly praised for its ability to keep systems up-to-date and manage USB access, making it a favorite among users who value streamlined operations. - **Users say** that Carbon Black EDR provides **deep visibility** into endpoint activities, which is crucial for real-time threat detection. Reviewers highlight its powerful capabilities in searching through large volumes of endpoint data, enabling rapid incident response and enhancing overall security posture. - **According to verified reviews** , ESET PROTECT has a higher overall satisfaction rating, reflecting its user-friendly design and effective features. Users appreciate its consistent performance in protecting devices from malware and ensuring compliance, which contributes to a more secure working environment. - **Reviewers mention** that while Carbon Black EDR is a robust cybersecurity solution, some users find it challenging to configure for specific workflows. Despite its strengths in visibility and automation, there are indications that it may require more effort during the setup phase compared to ESET PROTECT. - **G2 reviewers highlight** that ESET PROTECT's **ease of use** is a significant advantage, with many users noting its intuitive interface and straightforward management tools. This user-friendly approach helps teams maintain security without extensive training or technical expertise. - **Users report** that Carbon Black EDR, while powerful, has fewer recent reviews compared to ESET PROTECT, which may indicate a need for improvement in user engagement or satisfaction. The lack of recent feedback could suggest that users are seeking alternatives or that the product is not evolving as quickly as competitors. | | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | | **Total Reviews** | 86 | 992 | | **Largest Market Segment** | Mid-Market (52.4% of reviews) | Mid-Market (46.5% of reviews) | | **Entry Level Price** | No pricing available | Contact Us | --- ## Top Pros & Cons ### Carbon Black EDR Pros: - Protection (5 reviews) - Incident Response (2 reviews) Cons: - Expensive (2 reviews) - High Resource Usage (2 reviews) ### ESET PROTECT Pros: - Ease of Use (95 reviews) - Protection (79 reviews) Cons: - Learning Curve (32 reviews) - Difficult Configuration (31 reviews) --- ## Ratings Comparison | Rating | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Meets Requirements** | 9.0 (68 reviews) | 9.3 (855 reviews) | | **Ease of Use** | 8.4 (69 reviews) | 8.9 (856 reviews) | | **Ease of Setup** | 7.7 (40 reviews) | 8.8 (592 reviews) | | **Ease of Admin** | 7.9 (35 reviews) | 8.5 (437 reviews) | | **Quality of Support** | 8.6 (67 reviews) | 8.9 (792 reviews) | | **Has the product been a good partner in doing business?** | 8.3 (35 reviews) | 8.9 (426 reviews) | | **Product Direction (% positive)** | 9.3 (67 reviews) | 8.7 (841 reviews) | --- ## Pricing ### Carbon Black EDR #### Entry-Level Pricing No pricing available #### Free Trial No information available ### ESET PROTECT #### Entry-Level Pricing Plan: ESET PROTECT Advanced Price: Contact Us Description: Best-in-class endpoint protection against ransomware & zero-day threats. Cross-platform solution with easy-to-use cloud or on-prem management, server security, advanced threat defense, and full disk encryption. Key Features: - Console - Server Security - Modern Endpoint Protection [Browse all 5 editions](https://www.g2.com/products/eset-protect/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Endpoint Protection Platforms | Product | Score | Reviews | |---|---|---| | **Carbon Black EDR** | N/A | N/A | | **ESET PROTECT** | 9.2/10 | 307 | #### Administration | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Compliance** | Not enough data | 9.3 (229 reviews) | | **Web Control** | Not enough data | 9.2 (230 reviews) | | **Application Control** | Not enough data | 9.0 (226 reviews) | | **Asset Management** | Not enough data | 9.0 (221 reviews) | | **Device Control** | Not enough data | 9.1 (225 reviews) | #### Functionality | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **System Isolation** | Not enough data | 9.1 (223 reviews) | | **Firewall** | Not enough data | 9.2 (232 reviews) | | **Endpoint Intelligence** | Not enough data | 9.2 (229 reviews) | | **Malware Detection** | Not enough data | 9.3 (259 reviews) | #### Analysis | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Automated Remediation** | Not enough data | 9.1 (229 reviews) | | **Incident Reports** | Not enough data | 9.1 (226 reviews) | | **Behavioral Analysis** | Not enough data | 8.9 (90 reviews) | ### Malware Analysis Tools | Product | Score | Reviews | |---|---|---| | **Carbon Black EDR** | N/A | N/A | | **ESET PROTECT** | 9.5/10 | 102 | #### Detection | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Malware Detection** | Not enough data | 9.6 (86 reviews) | | **Compliance Monitoring** | Not enough data | Feature Not Available | | **Threat Alerting** | Not enough data | 9.5 (83 reviews) | #### Analysis | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Malware Evaluation** | Not enough data | 9.6 (85 reviews) | | **Sandboxing** | Not enough data | 9.0 (79 reviews) | | **Threat Intelligence** | Not enough data | 9.5 (82 reviews) | | **File Analysis** | Not enough data | 9.5 (84 reviews) | #### Response | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Response Automation** | Not enough data | 9.4 (83 reviews) | | **Malware Removal** | Not enough data | 9.5 (86 reviews) | | **Data Protection** | Not enough data | 9.5 (84 reviews) | #### Generative AI | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | ### Extended Detection and Response (XDR) Platforms | Product | Score | Reviews | |---|---|---| | **Carbon Black EDR** | N/A | N/A | | **ESET PROTECT** | 9.8/10 | 38 | #### Detection & Response | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Response Automation** | Not enough data | 9.8 (30 reviews) | | **Threat Hunting** | Not enough data | 9.8 (31 reviews) | | **Rule-Based Detection** | Not enough data | 9.7 (31 reviews) | | **Real-Time Detection** | Not enough data | 9.9 (31 reviews) | #### Management | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Extensibility** | Not enough data | 9.8 (28 reviews) | | **Workflow Automation** | Not enough data | 9.9 (31 reviews) | | **Unified Visibility** | Not enough data | 9.7 (30 reviews) | #### Analytics | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Threat Intelligence** | Not enough data | 9.7 (32 reviews) | | **Artificial Intelligence & Machine Learning** | Not enough data | 9.5 (30 reviews) | | **Data Collection** | Not enough data | 9.7 (31 reviews) | #### Agentic AI - Extended Detection and Response (XDR) Platforms | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Autonomous Task Execution** | Not enough data | 9.7 (25 reviews) | | **Proactive Assistance** | Not enough data | 9.8 (24 reviews) | | **Decision Making** | Not enough data | 9.9 (26 reviews) | #### Services - Extended Detection and Response (XDR) | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Managed Services** | Not enough data | 9.9 (23 reviews) | ### Managed Detection and Response (MDR) | Product | Score | Reviews | |---|---|---| | **Carbon Black EDR** | N/A | N/A | | **ESET PROTECT** | 9.5/10 | 32 | #### Platform Features | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **24/7 support** | Not enough data | 9.2 (28 reviews) | | **Proactive report alerts** | Not enough data | 9.8 (27 reviews) | | **Application control** | Not enough data | 9.6 (27 reviews) | | **Proactive threat hunting** | Not enough data | 9.7 (29 reviews) | | **Rapid response time** | Not enough data | 9.7 (27 reviews) | | **Customizeable reports** | Not enough data | 9.8 (28 reviews) | | **Managed Services** | Not enough data | 9.5 (23 reviews) | #### Automation Capabilities | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Automated remediation** | Not enough data | 9.8 (27 reviews) | | **Automated investigation** | Not enough data | 9.6 (27 reviews) | | **AI Agents** | Not enough data | 8.8 (23 reviews) | ### Antivirus | Product | Score | Reviews | |---|---|---| | **Carbon Black EDR** | N/A | N/A | | **ESET PROTECT** | 6.1/10 | 40 | #### Generative AI | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **AI Text Generation** | Not enough data | 6.0 (39 reviews) | | **AI Text Summarization** | Not enough data | 6.1 (40 reviews) | ### Endpoint Detection & Response (EDR) | Product | Score | Reviews | |---|---|---| | **Carbon Black EDR** | N/A | N/A | | **ESET PROTECT** | 9.8/10 | 36 | #### Services - Endpoint Detection & Response (EDR) | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Managed Services** | Not enough data | 9.8 (28 reviews) | ### Cloud Security | Product | Score | Reviews | |---|---|---| | **Carbon Black EDR** | N/A | N/A | | **ESET PROTECT** | N/A | N/A | #### Cloud Visibility | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Data Discovery** | Not enough data | Not enough data | | **Cloud Registry** | Not enough data | Not enough data | | **Cloud Gap Analytics** | Not enough data | Not enough data | #### Security | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Data Security** | Not enough data | Not enough data | | **Data loss Prevention** | Not enough data | Not enough data | | **Security Auditing** | Not enough data | Not enough data | #### Identity | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **SSO** | Not enough data | Not enough data | | **Governance** | Not enough data | Not enough data | | **User Analytics** | Not enough data | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Carbon Black EDR** | N/A | N/A | | **ESET PROTECT** | N/A | N/A | #### System Control | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr) **Unique to ESET PROTECT (6):** [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms), [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr), [Malware Analysis Tools](https://www.g2.com/categories/malware-analysis-tools), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus) --- ## Reviewer Demographics ### By Company Size | Segment | Carbon Black EDR | ESET PROTECT | |---|---|---| | **Small-Business** | 8.5% | 43.3% | | **Mid-Market** | 52.4% | 46.5% | | **Enterprise** | 39.0% | 10.2% | ### By Industry #### Carbon Black EDR - **Information Technology and Services:** 26.8% - **Computer & Network Security:** 11.0% - **Financial Services:** 8.5% - **Oil & Energy:** 7.3% - **Telecommunications:** 6.1% - **Computer Software:** 4.9% - **Retail:** 3.7% - **Utilities:** 2.4% - **Government Administration:** 2.4% - **Consumer Goods:** 2.4% - **Other:** 24.4% #### ESET PROTECT - **Information Technology and Services:** 13.0% - **Computer Software:** 5.4% - **Construction:** 4.5% - **Computer & Network Security:** 3.8% - **Internet:** 3.5% - **Non-Profit Organization Management:** 3.3% - **Hospital & Health Care:** 3.0% - **Marketing and Advertising:** 2.8% - **Education Management:** 2.7% - **Consumer Services:** 2.4% - **Other:** 55.6% --- ## Alternatives ### Alternatives to Carbon Black EDR - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (312 reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (834 reviews) - [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews) — 4.2/5 stars (106 reviews) - [Wazuh](https://www.g2.com/products/wazuh/reviews) — 4.5/5 stars (69 reviews) - [Trellix Endpoint Security](https://www.g2.com/products/trellix-endpoint-security/reviews) — 4.3/5 stars (327 reviews) - [Cortex XDR](https://www.g2.com/products/palo-alto-networks-cortex-xdr/reviews) — 4.6/5 stars (57 reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) — 4.8/5 stars (890 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1088 reviews) ### Alternatives to ESET PROTECT - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1088 reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (834 reviews) - [Check Point Endpoint Security](https://www.g2.com/products/check-point-endpoint-security/reviews) — 4.5/5 stars (284 reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (312 reviews) - [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews) — 4.2/5 stars (106 reviews) - [Symantec End-user Endpoint Security](https://www.g2.com/products/symantec-end-user-endpoint-security/reviews) — 4.4/5 stars (553 reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) — 4.5/5 stars (532 reviews) - [WatchGuard Endpoint Security](https://www.g2.com/products/watchguard-endpoint-security/reviews) — 4.4/5 stars (123 reviews) --- ## Top Discussions ### Carbon Black EDR - Title: [What does carbon black software do?](https://www.g2.com/discussions/what-does-carbon-black-software-do) — 1 comment > **Top comment:** "It is an EDR solution." ### ESET PROTECT - Title: [Does ESET nod32 protect against malware?](https://www.g2.com/discussions/does-eset-nod32-protect-against-malware) — 2 comments > **Top comment:** "Yes" - Title: [How can I backup the encryption key?](https://www.g2.com/discussions/how-can-i-backup-the-encryption-key) — 2 comments, 1 upvote > **Top comment:** "Hi Mahmoud - here's some information from ESET's online help that can hopefully walk you through the backup process: ..." - Title: [Is ESET an antivirus?](https://www.g2.com/discussions/is-eset-an-antivirus) — 1 comment > **Top comment:** "It sure is! works great too" - Title: [What is ESET protect?](https://www.g2.com/discussions/what-is-eset-protect) — 1 comment, 2 upvotes > **Top comment:** "Computer security software" - Title: [Is ESET nod32 antivirus any good?](https://www.g2.com/discussions/is-eset-nod32-antivirus-any-good) — 1 comment > **Top comment:** "Good" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/carbon-black-edr-vs-eset-protect)