# Carbon Black Cloud vs Symantec End-user Endpoint Security Comparison | | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Star Rating** | 4.1 out of 5 | 4.4 out of 5 | | **Total Reviews** | 39 | 553 | | **Largest Market Segment** | Mid-Market (57.9% of reviews) | Enterprise (43.1% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Carbon Black Cloud Pros: - Ease of Use (2 reviews) - Protection (2 reviews) Cons: - Agent Removal Issues (1 reviews) - Compatibility Issues (1 reviews) ### Symantec End-user Endpoint Security Pros: - Threat Detection (4 reviews) - Customer Support (3 reviews) Cons: - Slow Performance (3 reviews) - High CPU Usage (2 reviews) --- ## Ratings Comparison | Rating | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Meets Requirements** | 8.2 (32 reviews) | 9.1 (482 reviews) | | **Ease of Use** | 8.2 (32 reviews) | 8.9 (488 reviews) | | **Ease of Setup** | 8.6 (27 reviews) | 8.4 (162 reviews) | | **Ease of Admin** | 8.1 (27 reviews) | 8.3 (155 reviews) | | **Quality of Support** | 8.4 (31 reviews) | 8.7 (469 reviews) | | **Has the product been a good partner in doing business?** | 9.2 (27 reviews) | 8.4 (147 reviews) | | **Product Direction (% positive)** | 7.8 (32 reviews) | 9.0 (480 reviews) | --- ## Pricing ### Carbon Black Cloud #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Symantec End-user Endpoint Security #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Endpoint Protection Platforms | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | 8.3/10 | 10 | | **Symantec End-user Endpoint Security** | 9.0/10 | 170 | #### Administration | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Compliance** | 8.0 (5 reviews) | 9.2 (155 reviews) | | **Web Control** | Not enough data | 9.1 (155 reviews) | | **Application Control** | 8.3 (6 reviews) | 8.9 (156 reviews) | | **Asset Management** | 7.7 (5 reviews) | 8.8 (154 reviews) | | **Device Control** | 8.3 (6 reviews) | 9.2 (157 reviews) | #### Functionality | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **System Isolation** | 9.1 (9 reviews) | 9.0 (157 reviews) | | **Firewall** | Not enough data | 9.1 (161 reviews) | | **Endpoint Intelligence** | 8.9 (9 reviews) | 9.0 (160 reviews) | | **Malware Detection** | 8.7 (9 reviews) | 9.1 (163 reviews) | #### Analysis | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Automated Remediation** | 7.5 (8 reviews) | 8.8 (155 reviews) | | **Incident Reports** | 7.8 (9 reviews) | 9.1 (155 reviews) | | **Behavioral Analysis** | 8.3 (9 reviews) | 8.9 (157 reviews) | ### Extended Detection and Response (XDR) Platforms | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | N/A | N/A | | **Symantec End-user Endpoint Security** | N/A | N/A | #### Detection & Response | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Response Automation** | Not enough data | Not enough data | | **Threat Hunting** | Not enough data | Not enough data | | **Rule-Based Detection** | Not enough data | Not enough data | | **Real-Time Detection** | Not enough data | Not enough data | #### Management | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Extensibility** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | | **Unified Visibility** | Not enough data | Not enough data | #### Analytics | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Threat Intelligence** | Not enough data | Not enough data | | **Artificial Intelligence & Machine Learning** | Not enough data | Not enough data | | **Data Collection** | Not enough data | Not enough data | #### Agentic AI - Extended Detection and Response (XDR) Platforms | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Services - Extended Detection and Response (XDR) | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Managed Services** | Not enough data | Not enough data | ### Antivirus | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | N/A | N/A | | **Symantec End-user Endpoint Security** | 6.0/10 | 8 | #### Generative AI | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **AI Text Generation** | Not enough data | 6.0 (8 reviews) | | **AI Text Summarization** | Not enough data | 6.0 (8 reviews) | ### Endpoint Detection & Response (EDR) | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | N/A | N/A | | **Symantec End-user Endpoint Security** | N/A | N/A | #### Services - Endpoint Detection & Response (EDR) | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Managed Services** | Not enough data | Not enough data | ### Cloud Security | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | N/A | N/A | | **Symantec End-user Endpoint Security** | N/A | N/A | #### Cloud Visibility | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Data Discovery** | Not enough data | Not enough data | | **Cloud Registry** | Not enough data | Not enough data | | **Cloud Gap Analytics** | Not enough data | Not enough data | #### Security | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Data Security** | Not enough data | Not enough data | | **Data loss Prevention** | Not enough data | Not enough data | | **Security Auditing** | Not enough data | Not enough data | #### Identity | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **SSO** | Not enough data | Not enough data | | **Governance** | Not enough data | Not enough data | | **User Analytics** | Not enough data | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | N/A | N/A | | **Symantec End-user Endpoint Security** | N/A | N/A | #### System Control | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Antivirus Software](https://www.g2.com/categories/antivirus) **Unique to Carbon Black Cloud (2):** [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms), [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr) --- ## Reviewer Demographics ### By Company Size | Segment | Carbon Black Cloud | Symantec End-user Endpoint Security | |---|---|---| | **Small-Business** | 10.5% | 26.4% | | **Mid-Market** | 57.9% | 30.5% | | **Enterprise** | 31.6% | 43.1% | ### By Industry #### Carbon Black Cloud - **Financial Services:** 13.2% - **Telecommunications:** 7.9% - **Construction:** 7.9% - **Retail:** 5.3% - **Computer Software:** 5.3% - **Medical Devices:** 5.3% - **Investment Management:** 5.3% - **Information Technology and Services:** 5.3% - **Banking:** 2.6% - **Computer & Network Security:** 2.6% - **Other:** 39.5% #### Symantec End-user Endpoint Security - **Information Technology and Services:** 21.9% - **Events Services:** 7.2% - **Marketing and Advertising:** 6.0% - **Financial Services:** 5.4% - **Computer Software:** 5.2% - **Telecommunications:** 3.9% - **Retail:** 3.3% - **Banking:** 2.5% - **Hospital & Health Care:** 1.9% - **Computer & Network Security:** 1.7% - **Other:** 40.8% --- ## Alternatives ### Alternatives to Carbon Black Cloud - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (416 reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (826 reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1083 reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews) - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (971 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1092 reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) — 4.5/5 stars (532 reviews) - [Absolute Secure Endpoint](https://www.g2.com/products/absolute-secure-endpoint/reviews) — 4.6/5 stars (408 reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews) - [Trellix Endpoint Security](https://www.g2.com/products/trellix-endpoint-security/reviews) — 4.3/5 stars (327 reviews) ### Alternatives to Symantec End-user Endpoint Security - [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1083 reviews) - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (971 reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (826 reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) — 4.5/5 stars (532 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (416 reviews) - [FortiClient](https://www.g2.com/products/forticlient/reviews) — 4.4/5 stars (274 reviews) - [Check Point Harmony Endpoint](https://www.g2.com/products/check-point-harmony-endpoint/reviews) — 4.5/5 stars (284 reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews) - [Avast Small Business Cybersecurity](https://www.g2.com/products/avast-small-business-cybersecurity/reviews) — 4.4/5 stars (102 reviews) - [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews) — 4.0/5 stars (85 reviews) --- ## Top Discussions ### Carbon Black Cloud No discussions available for this product. ### Symantec End-user Endpoint Security - Title: [Is Symantec Endpoint Protection good?](https://www.g2.com/discussions/is-symantec-endpoint-protection-good) — 1 comment > **Top comment:** "not good, it is great solution" - Title: [How are the virus definitions done, how can it be so fast](https://www.g2.com/discussions/11893-how-are-the-virus-definitions-done-how-can-it-be-so-fast) — 1 comment, 1 upvote > **Top comment:** "Rapid release update are released every hour" - Title: [What are the top competitive advantages?](https://www.g2.com/discussions/competitive-advantages) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "• SEP’s record of consistently providing the best protection (based on 3rd-party tests). o Gartner MQ for EPP 2018 – highest in execution and furthest..." - Title: [What were the new features for Symantec Endpoint Protection 14.1?](https://www.g2.com/discussions/new-features-in-symantec-endpoint-protection-14-1) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "• Intensive Protection - Provides customers the ability to dial up and down the intensity of the protection engines to gain enhanced visibility into..." - Title: [What is Symantec Endpoint Protection Hardening - Application Isolation?](https://www.g2.com/discussions/sep-hardening-application-isolation) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Application Isolation is an add-on to SEP 14 and uses the same agent to provide comprehensive application defense: • Analyze and auto-classify risk levels..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/carbon-black-cloud-vs-symantec-end-user-endpoint-security)