# Carbon Black Cloud vs ManageEngine Endpoint Central Comparison --- ## AI Generated Summary - **G2 reviewers report** that ManageEngine Endpoint Central excels in providing a comprehensive solution for managing both workstations and mobile devices, with users noting significant improvements in their management processes since implementation. This is highlighted by features like centralized software deployment, which allows for easy pushing of software to all endpoints. - **Users say** that Carbon Black Cloud offers a user-friendly experience, particularly in maintaining block and whitelist lists. However, while it provides good protection for digital infrastructure, some users feel it lacks the depth of features found in ManageEngine Endpoint Central, which offers more robust patch management and vulnerability assessment tools. - **Reviewers mention** that ManageEngine Endpoint Central's ease of use is a standout feature, with many praising its intuitive interface that simplifies complex tasks like remote access and maintenance. This contrasts with Carbon Black Cloud, where users appreciate its straightforward installation but desire more advanced functionalities. - **According to verified reviews** , ManageEngine Endpoint Central has a significantly higher overall satisfaction score, reflecting its ability to meet user needs effectively. Users appreciate its ability to identify system misconfigurations and vulnerabilities in one place, which enhances their operational efficiency. - **G2 reviewers highlight** that both products offer solid support, but ManageEngine Endpoint Central's quality of support is often noted as being more responsive and helpful, particularly for mid-market users who may require more guidance during implementation and day-to-day operations. - **Users report** that while Carbon Black Cloud is equipped with advanced security features, ManageEngine Endpoint Central's proactive approach to endpoint management, including its ability to quarantine unwanted software, gives it an edge in maintaining a secure and well-managed IT environment. | | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Star Rating** | 4.1 out of 5 | 4.5 out of 5 | | **Total Reviews** | 39 | 1,104 | | **Largest Market Segment** | Mid-Market (57.9% of reviews) | Mid-Market (65.5% of reviews) | | **Entry Level Price** | No pricing available | Free | --- ## Top Pros & Cons ### Carbon Black Cloud Pros: - Ease of Use (2 reviews) - Protection (2 reviews) Cons: - Agent Removal Issues (1 reviews) - Compatibility Issues (1 reviews) ### ManageEngine Endpoint Central Pros: - Ease of Use (472 reviews) - Patch Management (407 reviews) Cons: - Missing Features (154 reviews) - Feature Issues (119 reviews) --- ## Ratings Comparison | Rating | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Meets Requirements** | 8.2 (32 reviews) | 8.8 (928 reviews) | | **Ease of Use** | 8.2 (32 reviews) | 8.7 (968 reviews) | | **Ease of Setup** | 8.6 (27 reviews) | 8.6 (884 reviews) | | **Ease of Admin** | 8.1 (27 reviews) | 8.8 (851 reviews) | | **Quality of Support** | 8.4 (31 reviews) | 8.4 (870 reviews) | | **Has the product been a good partner in doing business?** | 9.2 (27 reviews) | 8.9 (815 reviews) | | **Product Direction (% positive)** | 7.8 (32 reviews) | 9.3 (911 reviews) | --- ## Pricing ### Carbon Black Cloud #### Entry-Level Pricing No pricing available #### Free Trial No information available ### ManageEngine Endpoint Central #### Entry-Level Pricing Plan: Free Edition Price: Free Description: Free upto 25 endpoints Key Features: - Onboarding and Enrollment - Device Provisioning - Two Factor Authentication [Browse all 5 editions](https://www.g2.com/products/manageengine-endpoint-central/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | N/A | N/A | | **ManageEngine Endpoint Central** | 8.1/10 | 360 | #### Scope | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | 8.6 (285 reviews) | | **Multi-OS Support** | Not enough data | 8.6 (298 reviews) | #### Security | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Reporting and Alerts** | Not enough data | 8.7 (309 reviews) | | **Endpoint Protection** | Not enough data | 8.2 (291 reviews) | | **Remote Wiping** | Not enough data | 8.0 (260 reviews) | #### Management | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Device Enrollment** | Not enough data | 8.5 (283 reviews) | | **Device Configuration** | Not enough data | 8.6 (293 reviews) | | **Device Compliance** | Not enough data | 8.7 (287 reviews) | | **Usage Information** | Not enough data | 8.7 (279 reviews) | | **Data Separation** | Not enough data | 8.1 (248 reviews) | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.9 (32 reviews) | | **Multi-step Planning** | Not enough data | 7.6 (24 reviews) | | **Cross-system Integration** | Not enough data | 7.7 (25 reviews) | | **Adaptive Learning** | Not enough data | 7.0 (21 reviews) | | **Natural Language Interaction** | Not enough data | 7.2 (23 reviews) | | **Proactive Assistance** | Not enough data | 7.7 (27 reviews) | | **Decision Making** | Not enough data | 7.5 (22 reviews) | ### Endpoint Protection Platforms | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | 8.3/10 | 10 | | **ManageEngine Endpoint Central** | N/A | N/A | #### Administration | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Compliance** | 8.0 (5 reviews) | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | 8.3 (6 reviews) | Not enough data | | **Asset Management** | 7.7 (5 reviews) | Not enough data | | **Device Control** | 8.3 (6 reviews) | Not enough data | #### Functionality | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **System Isolation** | 9.1 (9 reviews) | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Endpoint Intelligence** | 8.9 (9 reviews) | Not enough data | | **Malware Detection** | 8.7 (9 reviews) | Not enough data | #### Analysis | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Automated Remediation** | 7.5 (8 reviews) | Not enough data | | **Incident Reports** | 7.8 (9 reviews) | Not enough data | | **Behavioral Analysis** | 8.3 (9 reviews) | Not enough data | ### ServiceNow Store Apps | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | N/A | N/A | | **ManageEngine Endpoint Central** | 8.7/10 | 33 | #### ServiceNow Apps | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **ServiceNow Integration** | Not enough data | 8.4 (25 reviews) | | **Value** | Not enough data | 8.8 (27 reviews) | #### Agentic AI - ServiceNow Store Apps | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Extended Detection and Response (XDR) Platforms | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | N/A | N/A | | **ManageEngine Endpoint Central** | N/A | N/A | #### Detection & Response | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Response Automation** | Not enough data | Not enough data | | **Threat Hunting** | Not enough data | Not enough data | | **Rule-Based Detection** | Not enough data | Not enough data | | **Real-Time Detection** | Not enough data | Not enough data | #### Management | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Extensibility** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | | **Unified Visibility** | Not enough data | Not enough data | #### Analytics | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Threat Intelligence** | Not enough data | Not enough data | | **Artificial Intelligence & Machine Learning** | Not enough data | Not enough data | | **Data Collection** | Not enough data | Not enough data | #### Agentic AI - Extended Detection and Response (XDR) Platforms | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Services - Extended Detection and Response (XDR) | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Managed Services** | Not enough data | Not enough data | ### Antivirus | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | N/A | N/A | | **ManageEngine Endpoint Central** | N/A | N/A | #### Generative AI | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | N/A | N/A | | **ManageEngine Endpoint Central** | 7.2/10 | 313 | #### Generative AI | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **AI Text Summarization** | Not enough data | 7.2 (308 reviews) | ### Endpoint Detection & Response (EDR) | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | N/A | N/A | | **ManageEngine Endpoint Central** | N/A | N/A | #### Services - Endpoint Detection & Response (EDR) | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Managed Services** | Not enough data | Not enough data | ### Cloud Security | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | N/A | N/A | | **ManageEngine Endpoint Central** | N/A | N/A | #### Cloud Visibility | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Data Discovery** | Not enough data | Not enough data | | **Cloud Registry** | Not enough data | Not enough data | | **Cloud Gap Analytics** | Not enough data | Not enough data | #### Security | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Data Security** | Not enough data | Not enough data | | **Data loss Prevention** | Not enough data | Not enough data | | **Security Auditing** | Not enough data | Not enough data | #### Identity | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **SSO** | Not enough data | Not enough data | | **Governance** | Not enough data | Not enough data | | **User Analytics** | Not enough data | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | N/A | N/A | | **ManageEngine Endpoint Central** | N/A | N/A | #### System Control | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Enterprise IT Management | Product | Score | Reviews | |---|---|---| | **Carbon Black Cloud** | N/A | N/A | | **ManageEngine Endpoint Central** | 7.8/10 | 409 | #### Analysis | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Threat Detection** | Not enough data | 7.5 (325 reviews) | #### Platform | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Unified Communications Platform** | Not enough data | 7.7 (312 reviews) | | **Remote Access** | Not enough data | 8.8 (381 reviews) | | **ITIL Policy Compliance** | Not enough data | 8.2 (325 reviews) | | **Asset Tracking** | Not enough data | 8.7 (371 reviews) | | **IT Knowledge Management** | Not enough data | 8.1 (333 reviews) | #### Security | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Endpoint Protection** | Not enough data | 8.2 (334 reviews) | | **Patch Management** | Not enough data | 9.0 (395 reviews) | | **Disaster Recovery** | Not enough data | 7.2 (300 reviews) | | **Service Management** | Not enough data | 8.2 (336 reviews) | | **Workflow Management** | Not enough data | 7.8 (309 reviews) | #### Agentic AI - Enterprise IT Management | Feature | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.5 (10 reviews) | | **Multi-step Planning** | Not enough data | 6.8 (10 reviews) | | **Cross-system Integration** | Not enough data | 8.0 (10 reviews) | | **Adaptive Learning** | Not enough data | 7.8 (9 reviews) | | **Natural Language Interaction** | Not enough data | 6.7 (9 reviews) | | **Proactive Assistance** | Not enough data | 7.2 (10 reviews) | | **Decision Making** | Not enough data | 7.8 (9 reviews) | --- ## Categories **Shared Categories (2):** [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Antivirus Software](https://www.g2.com/categories/antivirus) **Unique to Carbon Black Cloud (2):** [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms), [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr) **Unique to ManageEngine Endpoint Central (5):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Patch Management Software](https://www.g2.com/categories/patch-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps) --- ## Reviewer Demographics ### By Company Size | Segment | Carbon Black Cloud | ManageEngine Endpoint Central | |---|---|---| | **Small-Business** | 10.5% | 10.6% | | **Mid-Market** | 57.9% | 65.5% | | **Enterprise** | 31.6% | 23.9% | ### By Industry #### Carbon Black Cloud - **Financial Services:** 13.2% - **Telecommunications:** 7.9% - **Construction:** 7.9% - **Retail:** 5.3% - **Computer Software:** 5.3% - **Medical Devices:** 5.3% - **Investment Management:** 5.3% - **Information Technology and Services:** 5.3% - **Banking:** 2.6% - **Computer & Network Security:** 2.6% - **Other:** 39.5% #### ManageEngine Endpoint Central - **Information Technology and Services:** 15.1% - **Financial Services:** 6.5% - **Hospital & Health Care:** 4.6% - **Banking:** 4.5% - **Manufacturing:** 4.4% - **Computer Software:** 3.6% - **Computer & Network Security:** 3.4% - **Government Administration:** 3.4% - **Construction:** 2.4% - **Insurance:** 2.0% - **Other:** 50.1% --- ## Alternatives ### Alternatives to Carbon Black Cloud - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (426 reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (825 reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1084 reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews) - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (971 reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) — 4.5/5 stars (532 reviews) - [Absolute Secure Endpoint](https://www.g2.com/products/absolute-secure-endpoint/reviews) — 4.6/5 stars (408 reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews) - [Trellix Endpoint Security](https://www.g2.com/products/trellix-endpoint-security/reviews) — 4.3/5 stars (327 reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (310 reviews) ### Alternatives to ManageEngine Endpoint Central - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1164 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3964 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (426 reviews) - [Ivanti Endpoint Manager](https://www.g2.com/products/ivanti-endpoint-manager/reviews) — 4.2/5 stars (138 reviews) - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (243 reviews) - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (324 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (556 reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (266 reviews) --- ## Top Discussions ### Carbon Black Cloud No discussions available for this product. ### ManageEngine Endpoint Central - Title: [What is Zoho ManageEngine Desktop Central?](https://www.g2.com/discussions/what-is-zoho-manageengine-desktop-central) — 3 comments > **Top comment:** "Manage Engine desktop central is the wonderful sistem for asset management, for patch management and for MDM . " - Title: [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-desktop-central-what-is-manageengine-software) — 1 comment, 1 upvote > **Top comment:** "Manage Engine is a brand and managed by Zoho Corporation" - Title: [What is ManageEngine desktop?](https://www.g2.com/discussions/what-is-manageengine-desktop) — 1 comment > **Top comment:** "ManageEngine Destop is an excellent way to manage updates and security on your devices. The generosity of allowing up to 25 devices free is a wonderful..." - Title: [What is ManageEngine Desktop Central used for?](https://www.g2.com/discussions/what-is-manageengine-desktop-central-used-for) — 1 comment > **Top comment:** "Unified Endpoint Management" - Title: [What is the easiest way to apply the policies and assignments to a new system?](https://www.g2.com/discussions/what-is-the-easiest-way-to-apply-the-policies-and-assignments-to-a-new-system) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hey Sabin, You can group a specific computers ( via the custom group feature) automatically based on a set of rules, and deploy policies to those..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/carbon-black-cloud-vs-manageengine-endpoint-central)