2026 Best Software Awards are here!See the list
Compare Carbon Black Cloud and ESET PROTECT 
Featured Products
At a Glance
Market Segments
Mid-Market (57.9% of reviews)
Small-Business (45.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Carbon Black Cloud
Star Rating
(39)4.1 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Carbon Black CloudESET PROTECT
Star Rating
(922)4.6 out of 5
Market Segments
Small-Business (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ESET PROTECT excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Carbon Black Cloud. Users appreciate its comprehensive suite of cybersecurity solutions, which they find effective throughout the risk assessment process.
- Users say that ESET PROTECT offers a seamless integration with operating systems, making deployment much quicker. One reviewer highlighted that it came pre-installed with the OS, eliminating a week of deployment time, which is a notable advantage over Carbon Black Cloud.
- Reviewers mention that ESET PROTECT provides a user-friendly experience, scoring higher in ease of use and setup. Users have praised its intuitive onboarding process, which helps them get started without extensive training, unlike Carbon Black Cloud, which, while easy to install, does not match the same level of user-friendliness.
- According to verified reviews, ESET PROTECT stands out in its quality of support, receiving higher ratings than Carbon Black Cloud. Users have expressed satisfaction with the support they receive, noting that it enhances their overall experience with the product.
- G2 reviewers highlight that while Carbon Black Cloud has strengths in maintaining block and whitelist management, it struggles in areas like automated remediation and incident reporting compared to ESET PROTECT, which offers more robust features in these critical areas.
- Users report that ESET PROTECT's advanced features, such as kusto query language scripting for threat detection, provide significant value, making it a preferred choice for those needing comprehensive security solutions. In contrast, while Carbon Black Cloud offers advanced security features, users feel it lacks the same depth and integration capabilities.
Pricing
Entry-Level Pricing
Carbon Black Cloud
No pricing availableESET PROTECT
ESET PROTECT Advanced
Contact Us
Best-in-class endpoint protection against ransomware & zero-day threats.
Cross-platform solution with easy-to-use cloud or on-prem management, server security, advanced threat defense, and full disk encryption.
- Console
- Server Security
- Modern Endpoint Protection
Free Trial
Carbon Black Cloud
No trial information availableESET PROTECT
Free Trial is available
Ratings
Meets Requirements
8.2
32
9.2
791
Ease of Use
8.2
32
8.9
793
Ease of Setup
8.6
27
8.7
531
Ease of Admin
8.1
27
8.5
415
Quality of Support
8.4
31
8.9
731
Has the product been a good partner in doing business?
9.2
27
8.9
405
Product Direction (% positive)
7.8
32
8.7
784
Features by Category
Administration
8.0
5
9.2
195
Not enough data
9.1
204
8.3
6
9.0
204
7.7
5
8.8
195
8.3
6
9.0
200
Functionality
9.1
9
9.1
204
Not enough data
9.1
205
8.9
9
9.2
207
8.7
9
9.3
209
Analysis
7.5
8
9.0
199
7.8
9
9.1
199
8.3
9
Feature Not Available
Detection
Not enough data
9.5
76
Not enough data
Feature Not Available
Not enough data
9.3
74
Analysis
Not enough data
9.5
76
Not enough data
9.0
73
Not enough data
9.4
74
Not enough data
9.4
75
Response
Not enough data
9.2
74
Not enough data
9.5
76
Not enough data
9.4
75
Generative AI
Not enough data
Feature Not Available
Detection & Response
Not enough data
9.6
14
Not enough data
9.8
15
Not enough data
9.7
15
Not enough data
9.9
14
Management
Not enough data
9.5
14
Not enough data
9.8
15
Not enough data
9.2
13
Analytics
Not enough data
9.4
16
Not enough data
9.0
14
Not enough data
9.3
15
Agentic AI - Extended Detection and Response (XDR) Platforms
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.7
10
Services - Extended Detection and Response (XDR)
Not enough data
9.5
7
Platform Features
Not enough data
8.3
14
Not enough data
9.4
13
Not enough data
9.2
13
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.5
14
Not enough data
8.5
8
Automation Capabilities
Not enough data
9.6
13
Not enough data
9.0
13
Not enough data
6.7
8
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
9.7
10
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Carbon Black Cloud and ESET PROTECT are categorized as Extended Detection and Response (XDR) Platforms, Endpoint Protection Platforms, and Antivirus
Unique Categories
Carbon Black Cloud is categorized as Endpoint Management
ESET PROTECT is categorized as Managed Detection and Response (MDR), Endpoint Detection & Response (EDR), Malware Analysis Tools, and Patch Management
Reviews
Reviewers' Company Size
Carbon Black Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ESET PROTECT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
13.2%
Telecommunications
7.9%
Construction
7.9%
Retail
5.3%
Medical Devices
5.3%
Other
60.5%
Information Technology and Services
12.5%
Computer Software
5.3%
Computer & Network Security
4.1%
Construction
3.8%
Internet
3.3%
Other
71.0%
Alternatives
Discussions
Carbon Black Cloud has no discussions with answers
How can I backup the encryption key?
2 Comments
GC
It's critical to have backups of encryption keys. If the lone copy of a key is lost, data encrypted with that key cannot be accessed. When you initially turn...Read more
How to acquire paid licenses more quickly?
1 Comment
MV
Hi Brayan, the fastest way to acquire new license up to 100 seats is to purchase online. To purchase more than 100 seats, please contact local...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
