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At a Glance
Market Segments
Mid-Market (68.1% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
No pricing available
$25.00 1 User Per Month
CaptivateIQ
Star Rating
(3,437)4.7 out of 5
Market Segments
Mid-Market (68.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CaptivateIQSalesforce Sales Cloud
Star Rating
(25,308)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in its Integrations capabilities, scoring 8.8, which allows seamless connectivity with various third-party applications. In contrast, CaptivateIQ, with a score of 8.2, has fewer integration options, which some users find limiting for their workflows.
- Reviewers mention that CaptivateIQ shines in Quality of Support, achieving a score of 9.5, indicating a high level of customer satisfaction with their support team. Salesforce Sales Cloud, while still strong at 8.1, has received feedback about slower response times during peak periods.
- Users on G2 highlight the Ease of Use of CaptivateIQ, which scored 9.4, making it more user-friendly for new users. Salesforce Sales Cloud, with a score of 8.2, has been noted for its complexity, which can lead to a steeper learning curve for some users.
- Reviewers say that CaptivateIQ's Commission Calculator feature, scoring 9.2, is particularly praised for its accuracy and ease of use, making commission tracking straightforward. Salesforce Sales Cloud, while offering similar functionality, scored lower at 8.0, with some users finding it less intuitive.
- Users report that Salesforce Sales Cloud's Dashboards feature, scoring 8.9, provides robust data visualization options that are highly customizable. CaptivateIQ, with a score of 9.0, also offers strong dashboard capabilities, but some users feel it lacks the depth of customization found in Salesforce.
- G2 users mention that both platforms perform well in Account Scoring, with Salesforce at 8.4 and CaptivateIQ at 8.6. However, users note that CaptivateIQ's scoring algorithms are perceived as more accurate and reflective of real-time data, enhancing decision-making processes.
Pricing
Entry-Level Pricing
CaptivateIQ
No pricing availableSalesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
CaptivateIQ
No trial information availableSalesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.4
2,526
8.8
13,801
Ease of Use
9.4
2,556
8.2
17,780
Ease of Setup
8.8
640
7.8
8,744
Ease of Admin
8.7
243
7.9
4,444
Quality of Support
9.5
1,851
8.1
12,038
Has the product been a good partner in doing business?
9.4
244
8.4
4,407
Product Direction (% positive)
9.1
2,340
8.2
13,475
Features by Category
Sales Force Automation
Not enough data
8.8
9459
|
Verified
Not enough data
8.3
6392
|
Verified
Not enough data
8.7
9180
|
Verified
Not enough data
8.3
9433
|
Verified
Not enough data
8.0
7314
|
Verified
Not enough data
8.2
7605
|
Verified
Not enough data
8.0
6753
|
Verified
Not enough data
8.1
6653
|
Verified
Not enough data
8.3
7404
|
Verified
Marketing Automation
Not enough data
8.0
6665
|
Verified
Not enough data
8.1
6987
|
Verified
Not enough data
8.5
8016
|
Verified
Not enough data
7.9
5425
Customer Support
Not enough data
8.3
6810
|
Verified
Not enough data
8.1
6383
|
Verified
Not enough data
8.2
6780
|
Verified
Not enough data
8.0
5496
|
Verified
Not enough data
8.2
5986
|
Verified
Reporting & Analytics
Not enough data
8.5
8936
|
Verified
Not enough data
8.5
9123
|
Verified
Not enough data
8.2
7429
|
Verified
Mobile & Social
Not enough data
7.9
5616
|
Verified
Not enough data
7.8
5247
|
Verified
Not enough data
7.7
6096
|
Verified
Platform
Not enough data
8.5
3587
|
Verified
Not enough data
8.5
3594
|
Verified
Not enough data
8.6
3618
|
Verified
Not enough data
8.4
2895
|
Verified
Not enough data
8.5
3168
|
Verified
Not enough data
8.1
3189
|
Verified
Not enough data
8.7
3594
|
Verified
Not enough data
8.1
3023
Integration
Not enough data
8.5
2600
|
Verified
Not enough data
8.5
3054
|
Verified
Not enough data
8.5
2890
|
Verified
Generative AI
Not enough data
7.6
883
Agentic AI - CRM
Not enough data
7.9
245
Not enough data
7.9
245
Not enough data
8.2
242
Not enough data
8.0
239
Not enough data
8.0
237
Not enough data
8.1
239
Not enough data
8.2
241
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Rep Portal
9.1
1631
Not enough data
8.8
1319
Not enough data
9.4
1877
Not enough data
9.0
1411
Not enough data
8.8
1387
Not enough data
8.4
1178
Not enough data
Management Portal
8.7
1093
Not enough data
8.8
1189
Not enough data
Feature Not Available
Not enough data
8.8
1224
Not enough data
8.9
1296
Not enough data
8.8
980
Not enough data
Feature Not Available
Not enough data
Administration
8.9
1210
Not enough data
8.8
1168
Not enough data
8.8
1164
Not enough data
9.1
1319
Not enough data
8.9
1370
Not enough data
8.6
1128
Not enough data
Platform
8.7
827
Not enough data
8.5
754
Not enough data
8.3
719
Not enough data
8.4
777
Not enough data
8.4
758
Not enough data
8.5
731
Not enough data
9.1
923
Not enough data
Agentic AI - Sales Compensation
7.5
154
Not enough data
Data Availability
8.6
31
Not enough data
8.9
30
Not enough data
8.1
30
Not enough data
8.3
29
Not enough data
Data Accuracy
8.8
29
Not enough data
9.0
28
Not enough data
8.6
27
Not enough data
Agentic AI - Sales Intelligence
7.8
10
Not enough data
8.5
9
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
Platform
8.6
30
Not enough data
8.9
31
Not enough data
9.0
32
Not enough data
9.1
32
Not enough data
8.0
27
Not enough data
8.9
30
Not enough data
Features
7.6
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.0
29
Not enough data
8.0
28
Not enough data
7.5
26
Not enough data
8.0
25
Not enough data
8.5
28
Not enough data
7.6
24
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
270
Not enough data
8.8
292
Not enough data
8.8
314
Not enough data
8.6
288
Organization
Not enough data
8.9
349
Not enough data
8.8
340
Not enough data
8.8
334
Performance Analysis
Not enough data
8.4
282
Not enough data
8.8
305
Sales Analysis
Not enough data
8.4
283
Not enough data
8.8
297
Generative AI
Not enough data
8.5
122
Not enough data
8.4
122
Agentic AI - AI Sales Assistant
Not enough data
9.1
25
Not enough data
9.1
25
Not enough data
9.0
24
Not enough data
9.0
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Integrated Workflows
Not enough data
8.7
519
Not enough data
8.5
511
Not enough data
8.1
467
Not enough data
8.1
462
Not enough data
8.9
521
Not enough data
8.4
470
Not enough data
8.6
483
Repeatability and Reportability
Not enough data
8.4
484
Not enough data
8.7
502
Not enough data
8.7
498
Not enough data
8.4
484
Not enough data
7.8
418
AI and Automation
Not enough data
8.5
463
Not enough data
8.4
470
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
415
Generative AI
Not enough data
7.4
269
Agentic AI - Sales Engagement
Not enough data
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
89
Not enough data
8.3
89
Not enough data
8.3
89
Not enough data
8.5
88
Collaborate
8.3
36
Not enough data
8.0
35
Not enough data
Logistics
8.1
35
Not enough data
8.1
35
Not enough data
8.2
35
Not enough data
Call Analytics
Not enough data
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Generative AI
Not enough data
8.2
57
Agentic AI - Conversation Intelligence
Not enough data
8.8
12
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Revenue Sourcing and Forecasting
Not enough data
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
CRM Data Enrichment
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Account Management
Not enough data
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales Performance Features - Sales Planning
8.3
23
8.4
175
8.0
23
8.5
165
8.0
23
8.5
170
8.0
23
8.6
171
7.8
22
8.6
169
8.0
22
8.8
168
8.1
22
8.2
165
Territory Management - Sales Planning
7.8
22
8.6
166
7.9
22
8.5
171
Quota & Capacity Management - Sales Planning
8.4
22
8.4
168
8.0
22
8.4
175
8.2
22
8.4
169
Agentic AI - Sales Planning
7.9
11
8.5
57
7.6
11
8.5
56
Platform - Compensation Planning
8.8
86
Not enough data
8.5
84
Not enough data
8.8
85
Not enough data
8.8
83
Not enough data
8.8
83
Not enough data
9.0
84
Not enough data
Additional Features - Compensation Planning
8.9
83
Not enough data
8.8
83
Not enough data
8.9
82
Not enough data
Agentic AI - Lead Scoring
Not enough data
7.8
52
Not enough data
8.2
52
Not enough data
7.9
52
Not enough data
8.0
53
Attribution
Not enough data
8.9
447
Not enough data
8.9
451
Not enough data
8.6
433
Discovery
Not enough data
8.9
454
Not enough data
8.6
449
Not enough data
8.6
431
Management
Not enough data
8.5
419
Not enough data
8.7
437
Platform
Not enough data
8.6
429
Not enough data
8.6
429
Agentic AI - Sales Performance Management
6.9
30
8.4
75
6.9
30
8.6
75
6.9
31
8.5
76
Incentives
Feature Not Available
8.2
440
8.5
264
8.4
503
9.2
376
|
Verified
8.0
438
8.7
238
8.6
515
Personalization
Feature Not Available
8.6
484
8.8
309
|
Verified
8.8
561
9.0
343
|
Verified
8.9
593
8.8
305
|
Verified
8.6
538
Administrative
8.9
303
|
Verified
8.7
566
8.9
294
|
Verified
8.5
529
8.4
171
8.4
510
Agentic AI - Email Tracking
Not enough data
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Analytics
Not enough data
8.3
570
Not enough data
8.4
578
Not enough data
8.4
592
Customizations
Not enough data
8.7
622
Not enough data
8.5
590
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
599
Generative AI
Not enough data
7.5
292
Agentic AI - Sales Analytics
7.3
34
8.3
81
7.7
34
8.5
80
7.7
34
8.3
80
7.6
35
8.3
80
7.6
35
8.3
80
Data Sourcing
8.5
64
8.5
967
8.5
65
8.7
998
8.3
63
8.3
902
8.2
67
8.7
1029
8.4
65
8.6
962
Predictive Analytics
7.8
62
8.4
944
8.0
61
8.6
957
7.8
62
8.1
855
7.6
62
8.3
895
Sales Management
7.9
63
8.7
984
7.9
61
8.1
858
8.2
60
8.6
979
8.1
61
8.8
1047
Agentic AI - Outbound Call Tracking
Not enough data
8.5
38
Not enough data
8.5
39
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
43
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
187
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
7.1
7
9.1
22
7.4
7
9.0
22
6.9
7
9.1
22
7.4
7
9.2
22
Training
8.3
15
8.8
259
7.9
15
8.8
251
7.4
15
8.5
211
7.0
15
8.5
246
Feedback
7.4
15
8.8
239
7.9
15
8.6
236
7.6
15
8.6
216
8.0
15
8.6
204
8.0
15
8.9
228
7.4
15
8.9
229
7.4
15
8.7
202
Generative AI
7.4
15
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
32
Not enough data
8.2
32
Not enough data
8.3
32
Content Management
Not enough data
8.3
352
Not enough data
8.2
343
Not enough data
8.2
328
Not enough data
8.5
319
Not enough data
8.3
336
Analytics
Not enough data
8.7
343
Not enough data
8.4
342
Not enough data
8.5
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.6
25
Not enough data
8.7
25
Not enough data
8.6
25
Revenue Enablement - Sales Enablement
Not enough data
8.5
25
Not enough data
8.5
26
Not enough data
9.1
25
Categories
Categories
Shared Categories
CaptivateIQ and Salesforce Sales Cloud are categorized as Sales Coaching, Sales Analytics, Sales Performance Management, and Sales Planning
Unique Categories
CaptivateIQ is categorized as Compensation Planning, Sales Intelligence, Sales Compensation, and Sales & Ops Planning
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Enablement, Lead Scoring, Email Tracking, CRM, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
CaptivateIQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
35.9%
Information Technology and Services
16.5%
Financial Services
8.0%
Marketing and Advertising
4.3%
Computer & Network Security
3.0%
Other
32.2%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
Will there be an app or is there an app for mobile phones?
2 Comments
KH
This would be great! Read more
What is the best way to reach customer support?
2 Comments
Official Response from CaptivateIQ
Hi Taimoor,
You can email support@captivateiq.com.Read more
Can you create a mobile phone app for CaptivateIQ?
2 Comments
Official Response from CaptivateIQ
Hi Vinh,
A mobile app is not on our roadmap for this year but you can still access the site on your mobile phone to see your performance dashboard.
Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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