Compare CaptivateIQ and Outreach 
At a Glance
Market Segments
Mid-Market (68.0% of reviews)
Mid-Market (59.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
CaptivateIQ
Star Rating
(3,467)4.7 out of 5
Market Segments
Mid-Market (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CaptivateIQOutreach
Star Rating
(3,547)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Outreach excels in organizing the entire sales journey, making it a favorite among sales professionals. Users appreciate its ability to streamline mundane tasks within a unified interface, enhancing productivity and clarity in sales processes.
- Users say CaptivateIQ stands out for its user-friendly interface, which simplifies navigation and access to commission statements. Reviewers highlight the quick access and home screens that display core metrics at a glance, making it easy to track performance without unnecessary digging.
- According to verified reviews, Outreach has a robust feature set that supports automation and measurable performance, which many users find invaluable for modern sales teams. However, some users mention challenges with configuration, indicating that it may not always align perfectly with specific workflow needs.
- Reviewers mention that CaptivateIQ provides clarity regarding commission details, helping users understand their earnings and any discrepancies. This transparency is a significant advantage for those who prioritize clear financial insights in their sales roles.
- G2 reviewers highlight that while Outreach has a strong presence in the mid-market segment, it faces challenges in user satisfaction compared to CaptivateIQ, which boasts higher ratings in areas like ease of use and quality of support. This suggests that CaptivateIQ may offer a more intuitive experience for new users.
- Users report that both platforms have their strengths, but CaptivateIQ's higher scores in support quality and ease of setup indicate a smoother onboarding experience. This can be crucial for teams looking to implement a new system quickly and effectively.
Pricing
Entry-Level Pricing
CaptivateIQ
No pricing availableOutreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
CaptivateIQ
No trial information availableOutreach
No trial information availableRatings
Meets Requirements
9.5
2,549
8.7
2,684
Ease of Use
9.5
2,577
8.3
2,700
Ease of Setup
8.8
660
7.7
863
Ease of Admin
8.7
246
7.8
774
Quality of Support
9.5
1,870
8.3
2,435
Has the product been a good partner in doing business?
9.4
247
8.5
760
Product Direction (% positive)
9.1
2,361
8.5
2,513
Features by Category
Sales Rep Portal
9.1
1642
Not enough data
8.8
1329
Not enough data
9.4
1894
Not enough data
9.0
1419
Not enough data
8.8
1397
Not enough data
8.4
1186
Not enough data
Management Portal
8.7
1100
Not enough data
8.8
1196
Not enough data
Feature Not Available
Not enough data
8.8
1231
Not enough data
8.9
1304
Not enough data
8.8
988
Not enough data
Feature Not Available
Not enough data
Administration
8.9
1219
Not enough data
8.8
1181
Not enough data
8.8
1178
Not enough data
9.1
1328
Not enough data
8.9
1381
Not enough data
8.6
1137
Not enough data
Platform
8.7
837
Not enough data
8.5
761
Not enough data
8.3
726
Not enough data
8.4
786
Not enough data
8.4
765
Not enough data
8.5
739
Not enough data
9.1
933
Not enough data
Agentic AI - Sales Compensation
7.6
155
Not enough data
Data Availability
8.7
33
Not enough data
9.0
32
Not enough data
8.2
32
Not enough data
8.4
31
Not enough data
Data Accuracy
8.9
31
Not enough data
9.1
29
Not enough data
8.7
29
Not enough data
Agentic AI - Sales Intelligence
8.0
11
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.6
11
Not enough data
Platform
8.7
31
Not enough data
8.9
32
Not enough data
9.0
33
Not enough data
8.9
33
Not enough data
8.3
27
Not enough data
8.9
30
Not enough data
Features
7.7
27
Not enough data
7.7
28
Not enough data
8.0
29
Not enough data
8.0
29
Not enough data
8.1
29
Not enough data
7.6
27
Not enough data
8.1
26
Not enough data
8.5
29
Not enough data
7.7
25
Not enough data
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Organization
Not enough data
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Performance Analysis
Not enough data
7.4
38
Not enough data
8.3
41
Sales Analysis
Not enough data
7.3
37
Not enough data
7.8
38
Generative AI
Not enough data
7.9
25
Not enough data
7.6
24
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
1008
|
Verified
Not enough data
9.1
1062
|
Verified
Not enough data
8.4
872
|
Verified
Not enough data
8.2
797
|
Verified
Not enough data
8.5
1010
|
Verified
Not enough data
8.6
400
Not enough data
8.2
348
Repeatability and Reportability
Not enough data
8.4
863
|
Verified
Not enough data
8.6
955
|
Verified
Not enough data
8.5
930
|
Verified
Not enough data
7.8
771
|
Verified
Not enough data
7.0
314
AI and Automation
Not enough data
7.8
343
Not enough data
7.3
308
Not enough data
7.7
346
Not enough data
7.3
298
Not enough data
7.0
293
Generative AI
Not enough data
6.7
138
Agentic AI - Sales Engagement
Not enough data
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Collaborate
8.3
36
Not enough data
8.0
35
Not enough data
Logistics
8.2
35
Not enough data
8.2
35
Not enough data
8.2
35
Not enough data
Call Analytics
Not enough data
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Not enough data
Feature Not Available
Not enough data
7.7
95
Not enough data
Not enough data
Generative AI
Not enough data
7.5
40
Agentic AI - Conversation Intelligence
Not enough data
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Revenue Sourcing and Forecasting
Not enough data
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
CRM Data Enrichment
Not enough data
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Account Management
Not enough data
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.3
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
7.9
23
Not enough data
8.0
22
Not enough data
8.1
22
Not enough data
Territory Management - Sales Planning
7.8
22
Not enough data
7.9
22
Not enough data
Quota & Capacity Management - Sales Planning
8.3
22
Not enough data
8.0
22
Not enough data
8.2
22
Not enough data
Agentic AI - Sales Planning
7.9
11
Not enough data
7.6
11
Not enough data
Platform - Compensation Planning
8.8
88
Not enough data
8.5
86
Not enough data
8.8
87
Not enough data
8.8
85
Not enough data
8.9
85
Not enough data
9.0
87
Not enough data
Additional Features - Compensation Planning
8.9
86
Not enough data
8.8
85
Not enough data
8.9
84
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
7.0
31
Not enough data
7.0
31
Not enough data
7.0
32
Not enough data
Incentives
Feature Not Available
7.5
192
8.5
268
8.2
233
|
Verified
9.2
381
|
Verified
6.9
164
|
Verified
8.6
240
8.3
244
|
Verified
Personalization
Feature Not Available
8.3
262
|
Verified
8.8
311
|
Verified
7.8
269
|
Verified
9.0
347
|
Verified
8.2
321
|
Verified
8.8
308
|
Verified
8.1
226
|
Verified
Administrative
8.9
305
|
Verified
8.7
305
|
Verified
8.8
296
|
Verified
8.4
257
|
Verified
8.4
173
8.5
263
Agentic AI - Email Tracking
Not enough data
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Analytics
Not enough data
8.8
1439
Not enough data
8.4
1379
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1405
Not enough data
8.9
1431
Not enough data
8.5
1404
Not enough data
8.3
1055
Not enough data
9.0
1447
Generative AI
Not enough data
6.8
162
Agentic AI - Sales Analytics
7.5
34
6.7
8
8.0
34
7.9
8
7.8
34
6.4
7
7.9
35
6.4
7
7.7
35
6.4
7
Data Sourcing
8.5
64
7.7
157
8.6
65
7.9
172
8.4
63
Feature Not Available
8.4
68
8.1
186
8.4
65
7.6
166
Predictive Analytics
7.9
62
7.3
140
8.0
61
7.4
134
7.8
62
7.0
125
7.7
62
7.3
133
Sales Management
7.9
63
7.9
147
7.9
61
Feature Not Available
8.2
60
7.8
162
8.2
62
8.8
187
Agentic AI - Outbound Call Tracking
Not enough data
5.2
10
Not enough data
5.5
10
Calling
Not enough data
8.5
812
Not enough data
7.9
905
Not enough data
8.4
1031
Not enough data
8.8
1088
Not enough data
5.5
14
Contacts
Not enough data
8.6
1145
Not enough data
8.0
984
Not enough data
8.4
1065
Insights
Not enough data
8.3
1091
|
Verified
Not enough data
8.4
1050
Not enough data
7.7
593
Not enough data
9.1
1190
Not enough data
8.1
1035
Not enough data
6.7
13
Agentic AI - Sales Coaching
7.1
7
Not enough data
7.4
7
Not enough data
6.9
7
Not enough data
7.4
7
Not enough data
Training
8.3
15
8.3
197
|
Verified
7.9
15
8.2
196
|
Verified
7.4
15
8.2
179
|
Verified
7.0
15
8.0
142
|
Verified
Feedback
7.4
15
8.3
165
|
Verified
7.9
15
8.1
162
|
Verified
7.6
15
8.1
141
8.0
15
8.3
174
|
Verified
8.0
15
8.4
192
|
Verified
7.4
15
8.3
191
|
Verified
7.4
15
Feature Not Available
Generative AI
7.4
15
6.7
21
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CaptivateIQ and Outreach are categorized as Sales Coaching, Sales Analytics, and Sales Performance Management
Unique Categories
CaptivateIQ is categorized as Compensation Planning, Sales Intelligence, Sales Compensation, Sales Planning, and Sales & Ops Planning
Outreach is categorized as Revenue Operations & Intelligence (RO&I), AI SDRs, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Email Tracking, and Revenue AI Platforms
Reviews
Reviewers' Company Size
CaptivateIQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
35.9%
Information Technology and Services
16.5%
Financial Services
8.0%
Marketing and Advertising
4.3%
Computer & Network Security
3.1%
Other
32.2%
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.1%
Internet
6.3%
Financial Services
3.2%
Other
28.2%
Discussions
Will there be an app or is there an app for mobile phones?
2 Comments
KH
This would be great! Read more
What is the best way to reach customer support?
2 Comments
Official Response from CaptivateIQ
Hi Taimoor,
You can email support@captivateiq.com.Read more
Can you create a mobile phone app for CaptivateIQ?
2 Comments
Official Response from CaptivateIQ
Hi Vinh,
A mobile app is not on our roadmap for this year but you can still access the site on your mobile phone to see your performance dashboard.
Read more
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
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