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Compare CaptivateIQ and Dynamics 365 Sales 
Featured Products
At a Glance
Market Segments
Mid-Market (68.2% of reviews)
Mid-Market (39.2% of reviews)
Entry-Level Pricing
No pricing available
$210/month per user
CaptivateIQ
Star Rating
(3,448)4.7 out of 5
Market Segments
Mid-Market (68.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CaptivateIQDynamics 365 Sales
Star Rating
(1,607)3.8 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CaptivateIQ excels in user satisfaction, boasting a significantly higher overall score compared to Dynamics 365 Sales. Users appreciate its intuitive design, which allows for easy navigation and quick access to essential metrics, making it a favorite among sales teams.
- Users say that Dynamics 365 Sales offers robust customization options, which can enhance the user experience for those who need tailored solutions. Reviewers highlight its effectiveness in tracking leads and improving sales performance, although some mention challenges with configuration that may require additional time to overcome.
- According to verified reviews, CaptivateIQ stands out for its ease of implementation, with many users noting that they can set up complex scenarios without needing external IT support. This flexibility allows teams to adapt quickly to changing business needs, which is a significant advantage for fast-paced environments.
- Reviewers mention that while Dynamics 365 Sales has a solid feature set, its overall user experience can be hindered by a steeper learning curve. Some users express a desire for more streamlined onboarding processes to help new users get up to speed more quickly.
- G2 reviewers highlight the quality of support provided by CaptivateIQ, with many praising the responsiveness and helpfulness of the support team. This level of service contributes to a more positive user experience, especially for teams that may need assistance during critical moments.
- Users report that Dynamics 365 Sales is particularly effective for mid-market companies, offering a robust environment that enhances security and efficiency. However, the higher entry-level price may be a consideration for smaller businesses looking for cost-effective solutions.
Pricing
Entry-Level Pricing
CaptivateIQ
No pricing availableDynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
Free Trial
CaptivateIQ
No trial information availableDynamics 365 Sales
No trial information availableRatings
Meets Requirements
9.5
2,538
8.1
1,282
Ease of Use
9.5
2,568
7.4
1,288
Ease of Setup
8.8
650
7.2
408
Ease of Admin
8.7
243
7.6
383
Quality of Support
9.5
1,860
7.5
1,123
Has the product been a good partner in doing business?
9.4
244
7.8
378
Product Direction (% positive)
9.1
2,352
6.3
1,263
Features by Category
Sales Force Automation
Not enough data
8.1
963
|
Verified
Not enough data
7.9
678
|
Verified
Not enough data
7.9
902
|
Verified
Not enough data
7.8
969
|
Verified
Not enough data
7.6
734
|
Verified
Not enough data
7.9
865
|
Verified
Not enough data
7.6
729
|
Verified
Not enough data
7.8
718
|
Verified
Not enough data
8.0
768
|
Verified
Marketing Automation
Not enough data
7.6
754
|
Verified
Not enough data
7.5
732
|
Verified
Not enough data
7.8
819
|
Verified
Not enough data
7.6
642
|
Verified
Customer Support
Not enough data
8.0
708
|
Verified
Not enough data
7.8
672
|
Verified
Not enough data
7.9
694
|
Verified
Not enough data
7.7
603
|
Verified
Not enough data
7.9
630
|
Verified
Reporting & Analytics
Not enough data
7.9
895
|
Verified
Not enough data
7.9
944
|
Verified
Not enough data
7.7
783
|
Verified
Mobile & Social
Not enough data
7.5
556
|
Verified
Not enough data
7.6
550
|
Verified
Not enough data
7.4
620
|
Verified
Platform
Not enough data
8.1
292
|
Verified
Not enough data
8.1
307
|
Verified
Not enough data
8.2
300
|
Verified
Not enough data
7.9
227
|
Verified
Not enough data
7.9
249
|
Verified
Not enough data
7.8
275
|
Verified
Not enough data
7.7
290
|
Verified
Not enough data
7.8
254
|
Verified
Integration
Not enough data
7.9
297
|
Verified
Not enough data
7.8
232
|
Verified
Not enough data
7.6
238
|
Verified
Generative AI
Not enough data
8.1
18
Agentic AI - CRM
Not enough data
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Sales Rep Portal
9.1
1640
Not enough data
8.7
1327
Not enough data
9.4
1886
Not enough data
9.0
1419
Not enough data
8.8
1396
Not enough data
8.4
1186
Not enough data
Management Portal
8.7
1101
Not enough data
8.8
1197
Not enough data
Feature Not Available
Not enough data
8.8
1232
Not enough data
8.9
1304
Not enough data
8.8
987
Not enough data
Feature Not Available
Not enough data
Administration
8.9
1218
Not enough data
8.8
1177
Not enough data
8.8
1174
Not enough data
9.1
1328
Not enough data
8.9
1380
Not enough data
8.6
1136
Not enough data
Platform
8.7
835
Not enough data
8.5
762
Not enough data
8.3
727
Not enough data
8.4
785
Not enough data
8.4
766
Not enough data
8.5
739
Not enough data
9.1
931
Not enough data
Agentic AI - Sales Compensation
7.5
156
Not enough data
Data Availability
8.7
33
Not enough data
9.0
32
Not enough data
8.2
32
Not enough data
8.4
31
Not enough data
Data Accuracy
8.9
31
Not enough data
9.1
29
Not enough data
8.7
29
Not enough data
Agentic AI - Sales Intelligence
8.0
11
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.6
11
Not enough data
Platform
8.7
31
Not enough data
8.9
32
Not enough data
9.0
33
Not enough data
9.1
33
Not enough data
8.1
28
Not enough data
8.9
31
Not enough data
Features
7.7
27
Not enough data
7.7
28
Not enough data
8.1
28
Not enough data
8.0
29
Not enough data
8.1
29
Not enough data
7.6
27
Not enough data
8.1
26
Not enough data
8.5
29
Not enough data
7.7
25
Not enough data
Collaborate
8.3
36
Not enough data
8.0
35
Not enough data
Logistics
8.1
35
Not enough data
8.1
35
Not enough data
8.2
35
Not enough data
Sales Performance Features - Sales Planning
8.3
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
7.8
22
Not enough data
8.0
22
Not enough data
8.1
22
Not enough data
Territory Management - Sales Planning
7.8
22
Not enough data
7.9
22
Not enough data
Quota & Capacity Management - Sales Planning
8.4
22
Not enough data
8.0
22
Not enough data
8.2
22
Not enough data
Agentic AI - Sales Planning
7.9
11
Not enough data
7.6
11
Not enough data
Platform - Compensation Planning
8.8
88
Not enough data
8.5
86
Not enough data
8.8
87
Not enough data
8.8
85
Not enough data
8.8
85
Not enough data
9.0
87
Not enough data
Additional Features - Compensation Planning
8.9
86
Not enough data
8.8
85
Not enough data
8.9
84
Not enough data
Agentic AI - Sales Performance Management
7.0
31
Not enough data
7.0
31
Not enough data
7.0
32
Not enough data
Incentives
Feature Not Available
Not enough data
8.5
268
Not enough data
9.2
380
|
Verified
Not enough data
8.6
240
Not enough data
Personalization
Feature Not Available
Not enough data
8.8
311
|
Verified
Not enough data
9.0
345
|
Verified
Not enough data
8.8
308
|
Verified
Not enough data
Administrative
8.9
305
|
Verified
Not enough data
8.8
296
|
Verified
Not enough data
8.4
173
Not enough data
Agentic AI - Sales Analytics
7.4
35
Not enough data
7.8
35
Not enough data
7.8
35
Not enough data
7.7
36
Not enough data
7.7
36
Not enough data
Data Sourcing
8.5
65
8.7
21
8.5
66
8.5
21
8.4
64
8.4
20
8.2
68
8.1
21
8.4
66
8.7
20
Predictive Analytics
7.9
63
8.7
20
8.0
62
8.6
19
7.8
63
8.3
19
7.7
63
8.3
19
Sales Management
7.9
64
8.8
20
7.9
62
8.7
19
8.2
61
8.5
20
8.2
63
8.7
20
Agentic AI - Sales Coaching
7.1
7
Not enough data
7.4
7
Not enough data
6.9
7
Not enough data
7.4
7
Not enough data
Training
8.3
15
8.9
6
7.9
15
8.6
6
7.4
15
7.5
6
7.0
15
8.6
6
Feedback
7.4
15
8.9
6
7.9
15
8.9
6
7.6
15
8.6
6
8.0
15
9.2
6
8.0
15
8.6
6
7.4
15
8.6
6
7.4
15
8.6
6
Generative AI
7.4
15
Not enough data
Categories
Categories
Shared Categories
CaptivateIQ and Dynamics 365 Sales are categorized as Sales Coaching and Sales Analytics
Unique Categories
CaptivateIQ is categorized as Compensation Planning, Sales Performance Management, Sales Intelligence, Sales Compensation, Sales Planning, and Sales & Ops Planning
Dynamics 365 Sales is categorized as CRM
Reviews
Reviewers' Company Size
CaptivateIQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
35.9%
Information Technology and Services
16.5%
Financial Services
8.0%
Marketing and Advertising
4.3%
Computer & Network Security
3.0%
Other
32.2%
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.2%
Alternatives
Discussions
Will there be an app or is there an app for mobile phones?
2 Comments
KH
This would be great! Read more
What is the best way to reach customer support?
2 Comments
Official Response from CaptivateIQ
Hi Taimoor,
You can email support@captivateiq.com.Read more
Can you create a mobile phone app for CaptivateIQ?
2 Comments
Official Response from CaptivateIQ
Hi Vinh,
A mobile app is not on our roadmap for this year but you can still access the site on your mobile phone to see your performance dashboard.
Read more
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
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