# Capterra, GetApp vs Gartner Comparison | | Capterra | GetApp | Gartner | |---|---|---|---| | **Star Rating** | 3.9 out of 5 | 4.0 out of 5 | 4.0 out of 5 | | **Total Reviews** | 142 | 16 | 87 | | **Largest Market Segment** | Small-Business (54.5% of reviews) | Small-Business (50.0% of reviews) | Mid-Market (39.3% of reviews) | | **Entry Level Price** | $0.00 0 Free Per Year | Free 0 Free Per Year | No pricing available | --- ## Top Pros & Cons ### Capterra Pros: - Ease of Use (5 reviews) - Features (4 reviews) Cons: - Confusion (4 reviews) - Review Issues (4 reviews) ### GetApp **Not enough data** ### Gartner Pros: - Authenticity (3 reviews) - Genuine Reviews (2 reviews) Cons: - Expensive (2 reviews) - Access Restrictions (1 reviews) --- ## Ratings Comparison | Rating | Capterra | GetApp | Gartner | |---|---|---|---| | **Meets Requirements** | 8.1 (100 reviews) | 8.2 (15 reviews) | 8.5 (62 reviews) | | **Ease of Use** | 8.5 (104 reviews) | 8.4 (15 reviews) | 8.5 (62 reviews) | | **Ease of Setup** | 7.8 (36 reviews) | Not enough data | 8.8 (16 reviews) | | **Ease of Admin** | 7.5 (24 reviews) | Not enough data | 8.8 (12 reviews) | | **Quality of Support** | 7.5 (97 reviews) | 7.5 (12 reviews) | 8.0 (58 reviews) | | **Has the product been a good partner in doing business?** | 6.4 (22 reviews) | Not enough data | 8.4 (24 reviews) | | **Product Direction (% positive)** | 6.8 (98 reviews) | 6.7 (14 reviews) | 8.1 (67 reviews) | --- ## Pricing ### Capterra #### Entry-Level Pricing Plan: Free Price: $0.00 0 Free Per Year Key Features: - Software Search & Discovery - Verified User Reviews - Side-by-Side Comparison [Learn more about Capterra](https://www.g2.com/products/capterra/reviews) #### Free Trial No ### GetApp #### Entry-Level Pricing Plan: Free Price: Free 0 Free Per Year Key Features: - AI-Powered Review Summaries - Advanced Feature & Integration Filtering - Comprehensive Product Details [Learn more about GetApp](https://www.g2.com/products/getapp/reviews) #### Free Trial No ### Gartner #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Technology Review Platforms | Product | Score | Reviews | |---|---|---| | **Capterra** | 8.7/10 | 63 | | **GetApp** | 7.8/10 | 9 | | **Gartner** | N/A | N/A | #### Review Platform | Feature | Capterra | GetApp | Gartner | |---|---|---|---| | **Review Search** | 9.0 (54 reviews) | 8.5 (9 reviews) | Not enough data | | **Review Platform** | 8.7 (50 reviews) | 7.1 (8 reviews) | Not enough data | | **Product Content** | 8.6 (51 reviews) | 8.0 (9 reviews) | Not enough data | | **Research Reports** | 8.3 (49 reviews) | 7.9 (7 reviews) | Not enough data | | **Category and Product Taxonomy** | 8.7 (52 reviews) | 7.5 (8 reviews) | Not enough data | --- ## Categories **Unique to Capterra (1):** [Technology Review Platforms ](https://www.g2.com/categories/technology-review-platforms) **Unique to GetApp (1):** [Technology Review Platforms ](https://www.g2.com/categories/technology-review-platforms) **Unique to Gartner (1):** [Technology Research Services](https://www.g2.com/categories/technology-research-services) --- ## Reviewer Demographics ### By Company Size | Segment | Capterra | GetApp | Gartner | |---|---|---|---| | **Small-Business** | 54.5% | 50.0% | 25.0% | | **Mid-Market** | 29.9% | 31.3% | 39.3% | | **Enterprise** | 15.7% | 18.8% | 35.7% | ### By Industry #### Capterra - **Computer Software:** 19.5% - **Information Technology and Services:** 9.0% - **Marketing and Advertising:** 6.0% - **Internet:** 4.5% - **Accounting:** 3.8% - **Hospital & Health Care:** 3.0% - **Staffing and Recruiting:** 3.0% - **Computer Networking:** 3.0% - **Telecommunications:** 2.3% - **E-Learning:** 2.3% - **Other:** 43.6% #### GetApp - **Information Technology and Services:** 37.5% - **Veterinary:** 6.3% - **Oil & Energy:** 6.3% - **Internet:** 6.3% - **Insurance:** 6.3% - **Individual & Family Services:** 6.3% - **Hospital & Health Care:** 6.3% - **Education Management:** 6.3% - **Computer Hardware:** 6.3% - **Computer Games:** 6.3% - **Other:** 6.3% #### Gartner - **Information Technology and Services:** 30.6% - **Computer Software:** 12.9% - **Marketing and Advertising:** 5.9% - **Hospital & Health Care:** 4.7% - **Education Management:** 4.7% - **Computer & Network Security:** 3.5% - **E-Learning:** 3.5% - **Banking:** 2.4% - **Telecommunications:** 2.4% - **Higher Education:** 2.4% - **Other:** 27.1% --- ## Alternatives ### Alternatives to Capterra - [SourceForge](https://www.g2.com/products/sourceforge/reviews) — 4.3/5 stars (67 reviews) - [TrustRadius](https://www.g2.com/products/trustradius/reviews) — 3.5/5 stars (40 reviews) - [CrowdReviews](https://www.g2.com/products/crowdreviews/reviews) — 4.1/5 stars (11 reviews) - [Crozdesk](https://www.g2.com/products/crozdesk/reviews) — 4.3/5 stars (28 reviews) - [PeerSpot (formerly IT Central Station)](https://www.g2.com/products/peerspot-formerly-it-central-station/reviews) — 4.8/5 stars (12 reviews) - [SoftwareSuggest](https://www.g2.com/products/softwaresuggest/reviews) — 4.1/5 stars (8 reviews) - [B2B Stack](https://www.g2.com/products/b2b-stack/reviews) — 4.8/5 stars (6 reviews) - [FinancesOnline](https://www.g2.com/products/financesonline/reviews) — 4.1/5 stars (10 reviews) - [Serchen](https://www.g2.com/products/serchen/reviews) — 0.0/5 stars (2 reviews) - [SoftwareFindr](https://www.g2.com/products/softwarefindr/reviews) — 4.3/5 stars (2 reviews) ### Alternatives to GetApp - [TrustRadius](https://www.g2.com/products/trustradius/reviews) — 3.5/5 stars (40 reviews) - [SourceForge](https://www.g2.com/products/sourceforge/reviews) — 4.3/5 stars (67 reviews) - [CrowdReviews](https://www.g2.com/products/crowdreviews/reviews) — 4.1/5 stars (11 reviews) - [Crozdesk](https://www.g2.com/products/crozdesk/reviews) — 4.3/5 stars (28 reviews) - [PeerSpot (formerly IT Central Station)](https://www.g2.com/products/peerspot-formerly-it-central-station/reviews) — 4.8/5 stars (12 reviews) - [SoftwareSuggest](https://www.g2.com/products/softwaresuggest/reviews) — 4.1/5 stars (8 reviews) - [FinancesOnline](https://www.g2.com/products/financesonline/reviews) — 4.1/5 stars (10 reviews) - [SoftwareFindr](https://www.g2.com/products/softwarefindr/reviews) — 4.3/5 stars (2 reviews) - [CUE](https://www.g2.com/products/cue/reviews) — 4.2/5 stars (3 reviews) - [B2B Stack](https://www.g2.com/products/b2b-stack/reviews) — 4.8/5 stars (6 reviews) ### Alternatives to Gartner - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) — 4.6/5 stars (5514 reviews) - [Forrester](https://www.g2.com/products/forrester/reviews) — 4.3/5 stars (38 reviews) - [IDC](https://www.g2.com/products/idc/reviews) — 4.5/5 stars (24 reviews) - [GigaOM](https://www.g2.com/products/gigaom/reviews) — 3.9/5 stars (11 reviews) - [Experts Exchange](https://www.g2.com/products/experts-exchange/reviews) — 4.1/5 stars (34 reviews) - [Ovum](https://www.g2.com/products/ovum/reviews) — 4.0/5 stars (1 reviews) - [Olive](https://www.g2.com/products/olive-technologies-olive/reviews) — 4.4/5 stars (57 reviews) - [Nucleus Research](https://www.g2.com/products/nucleus-research/reviews) — 2.5/5 stars (2 reviews) - [Aberdeen Research](https://www.g2.com/products/aberdeen-research/reviews) — 3.5/5 stars (1 reviews) - [SparkToro](https://www.g2.com/products/sparktoro/reviews) — 4.5/5 stars (12 reviews) --- ## Top Discussions ### Capterra - Title: [Is Capterra unbiased?](https://www.g2.com/discussions/is-capterra-unbiased) — 2 comments > **Top comment:** "No. Capterra is always been helpful to let people understand about the software before making any buying decision." - Title: [Do you agree with me that it is not suitable as a platform to express your review of any application?](https://www.g2.com/discussions/do-you-agree-with-me-that-it-is-not-suitable-as-a-platform-to-express-your-review-of-any-application) — 2 comments, 1 upvote > **Top comment:** "I definitely feel it's just a waste of time not to secure additional income" - Title: [How many reviews can you do on Capterra?](https://www.g2.com/discussions/how-many-reviews-can-you-do-on-capterra) — 1 comment, 1 upvote > **Top comment:** "Comment deleted by user." - Title: [H](https://www.g2.com/discussions/capterra-h) — 1 comment, 1 upvote > **Top comment:** "My experience in this platform is surely great. I am recommending this to all businesses out there this will help you a lot guys." - Title: [What is Capterra used for?](https://www.g2.com/discussions/what-is-capterra-used-for) — 1 comment, 1 upvote > **Top comment:** "Capterra is the go-to source for software reviews and information! It is a legitimate software review site with only honest, real reviews you can count on!..." ### GetApp - Title: [Is the GetApp legit?](https://www.g2.com/discussions/is-the-getapp-legit) — 1 comment > **Top comment:** "Get App is a legitimate library for business softwares and data driven project management softwares." - Title: [What is GetApp CC?](https://www.g2.com/discussions/what-is-getapp-cc) — 1 comment > **Top comment:** " GetApp is the premier online resource for businesses exploring software as a service (SaaS) products. It helps buyers to easily compare software products..." - Title: [Who is the CEO of GetApp?](https://www.g2.com/discussions/who-is-the-ceo-of-getapp) — 1 comment > **Top comment:** "Christophe Primault." - Title: [What is GetApp application?](https://www.g2.com/discussions/what-is-getapp-application) — 1 comment > **Top comment:** "Getapp is a marketplace that helps companies find the right app for their business or organization, GetApp has a variety of softwares and ERP systems." ### Gartner - Title: [What services Gartner provide?](https://www.g2.com/discussions/what-services-gartner-provide) — 1 comment > **Top comment:** "Consulting, tools and templates for better decision making." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/capterra-vs-getapp-vs-gartner)