Link copied to clipboard

# Capterra vs GetApp Comparison - What are their main differences?

Share
[
Export
](/compare/capterra/getapp/export.csv)

CapterraGetApp[+ Add Product](#)

Pricing

**Capterra**
 **$0.00** 0 Free Per Year · Free

**GetApp**
 **Free** 0 Free Per Year · Free

**Pricing Insights**
from reviews

Time to Implement

**Capterra**
3 months

Based on 10 responses

**GetApp**
Not enough reviews yet

Return on Investment

**Capterra**
Not enough reviews yet

**GetApp**
Not enough reviews yet

Perceived Cost

**Capterra**
$$$$$

**GetApp**
Not enough reviews yet

Average Discount

**Capterra**
Not enough reviews yet

**GetApp**
Not enough reviews yet

 ![Capterra](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_817af74b221d2fd079f525d105a59bbc/capterra.jpg "Capterra")

 ![GetApp](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c77ad485676524b1efacfad48ff443ab/getapp.png "GetApp")

G2 offers free advice on this comparison.

Chat with an expert

How would you like to receive Software Advice?

 ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg)

FormAnswer questions at your own pace, no call required.

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)

AI AgentChat live and get a recommendation in minutes.

 ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg)

Phone CallTalk it through live with a software advisor.

**Pros & Cons**
from reviews

**Capterra**
[
Ease of Use (5)
](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765490&qs=pros-and-cons#reviews)[
Features (4)
](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=2329670&qs=pros-and-cons#reviews)[
Confusion (4)
](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=2256313&qs=pros-and-cons#reviews)[
Review Issues (3)
](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765913&qs=pros-and-cons#reviews)

**GetApp**
Not enough data

Screenshots

**Capterra**
 ![Capterra screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1745207/Capterra-Search.jpg)

**GetApp**
 ![GetApp screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1745188/GetApp-Search.jpg)

**Ratings**
from reviews

Meets Requirements

**Capterra**

8.1

8.1104

**GetApp**

8.2

8.215

Ease of Use

**Capterra**

8.5

8.5109

**GetApp**

8.4

8.415

Ease of Setup

**Capterra**

7.9

7.940

**GetApp**
Not enough data

Ease of Admin

**Capterra**

7.5

7.524

**GetApp**
Not enough data

Quality of Support

**Capterra**

7.6

7.6101

**GetApp**

7.5

7.512

Has the product been a good partner in doing business?

**Capterra**

6.4

6.422

**GetApp**
Not enough data

Product Direction (% positive)

**Capterra**

6.8

6.8103

**GetApp**

6.7

6.714

**Features**
ratings from reviews

Technology Review Platforms[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

8.7

69

7.8

9

Review Platform

Review Search

9.0(won by 0.5)

59

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

9

Review Platform

8.8(won by 1.7)

53

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

8

Product Content

8.6(won by 0.6)

53

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

9

Research Reports

8.4(won by 0.5)

51

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

7

Category and Product Taxonomy

8.7(won by 1.2)

54

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

8

Show 1 feature category with incomplete data

Review Management[Hide 71 FeaturesShow 71 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Review Management

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Collection

Authentication

Not enough data

Not enough data

Review Forms

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Engagement

Not enough data

Not enough data

Community Q&A

Not enough data

Not enough data

Additional Functionality

Reminders

Not enough data

Not enough data

Review Monitoring

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Review Notification

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Review Badge Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Social Sharing

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Multi-Channel Campaigns

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Moderation

Reviewer Validation

Not enough data

Not enough data

Response Types

Not enough data

Not enough data

Legal Agreements

Not enough data

Not enough data

Use Cases

E-commerce

Not enough data

Not enough data

Retail

Not enough data

Not enough data

Customer Service

Not enough data

Not enough data

Administration

Incentives

Not enough data

Not enough data

Syndication

Not enough data

Not enough data

Insights

Not enough data

Not enough data

Content

Not enough data

Not enough data

Sampling

Not enough data

Not enough data

Display Options

Badges

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Marketing

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Capterra](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_817af74b221d2fd079f525d105a59bbc/capterra.jpg "Capterra")](https://www.g2.com/products/capterra/reviews)

Capterra

Small-Business(50 or fewer emp.)

54.2%

Mid-Market(51-1000 emp.)

28.9%

Enterprise(\> 1000 emp.)

16.9%

[![GetApp](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c77ad485676524b1efacfad48ff443ab/getapp.png "GetApp")](https://www.g2.com/products/getapp/reviews)

GetApp

Small-Business(50 or fewer emp.)

50.0%

Mid-Market(51-1000 emp.)

31.3%

Enterprise(\> 1000 emp.)

18.8%

Small-Business

(50 or fewer emp.)

54.2%

50.0%

Mid-Market

(51-1000 emp.)

28.9%

31.3%

Enterprise

(\> 1000 emp.)

16.9%

18.8%

Reviewers' Industry

[![Capterra](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_817af74b221d2fd079f525d105a59bbc/capterra.jpg "Capterra")](https://www.g2.com/products/capterra/reviews)
Capterra

Computer Software

18.8%

Information Technology and Services

10.1%

Marketing and Advertising

5.8%

Internet

4.3%

Accounting

3.6%

Other

57.2%

[![GetApp](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c77ad485676524b1efacfad48ff443ab/getapp.png "GetApp")](https://www.g2.com/products/getapp/reviews)
GetApp

Information Technology and Services

37.5%

Veterinary

6.3%

Oil & Energy

6.3%

Internet

6.3%

Insurance

6.3%

Other

37.5%

FAQs

## Capterra vs GetApp FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Capterra vs GetApp?

Capterra and GetApp differ most clearly in their review volume and reviewer-cited strengths, with Capterra offering a much larger review base and more frequent mentions of ease of use and authentic reviews.

| [Capterra](https://www.g2.com/products/capterra/reviews) | [GetApp](https://www.g2.com/products/getapp/reviews) |
| --- | --- |
| 3.9/5 (148 reviews) | 4.0/5 (16 reviews) |
| — | — |
| 7.9 | — |
| 7.6 | 7.5 |
| Ease of Use (5 all-time mentions) | — |

### How do the pricing models of Capterra and GetApp compare?

Capterra and GetApp are rated at parity for value, with no Price/Cost dimension scores available to distinguish them.

- **Capterra:** In recent reviews, many users highlight that Capterra is free to use for software research and comparison, and several mention the ability to earn rewards for submitting reviews.
- **GetApp:** Recent reviewers note that GetApp does not offer rewards for writing reviews, but it is valued for providing access to a wide range of software options without direct cost to the user.

### What are the best alternatives to Capterra and GetApp?

The top 3 alternatives to Capterra and GetApp are TrustRadius, SourceForge, and CrowdReviews.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Capterra](https://www.g2.com/products/capterra/reviews) | 3.9/5 (148 reviews) | — | Free to use, rewards for reviews | Ease of Use (5 all-time mentions) |
| [GetApp](https://www.g2.com/products/getapp/reviews) | 4.0/5 (16 reviews) | — | No rewards for reviews, free access | — |
| [TrustRadius](https://www.g2.com/products/trustradius/reviews) | 3.5/5 (40 reviews) | Small-Business | — | — |
| [SourceForge](https://www.g2.com/products/sourceforge/reviews) | 4.3/5 (67 reviews) | Small-Business | — | — |
| [CrowdReviews](https://www.g2.com/products/crowdreviews/reviews) | 4.1/5 (11 reviews) | — | — | — |

### Which Technology Review Platforms features should I prioritize when comparing Capterra and GetApp?

Buyers comparing Capterra and GetApp should prioritize ease of use, quality of support, authenticity of reviews, software selection breadth, and comparison tools.

- **Ease of Use:** Capterra 8.5, GetApp 8.4
- **Quality of Support:** Capterra 7.6, GetApp 7.5
- **Authenticity/Real Reviews:** Capterra (4 all-time mentions for real reviews, 3 for authenticity), GetApp (no mention count)
- **Software Selection:** Capterra (3 all-time mentions), GetApp (recent reviewers cite broad software options)
- **Comparison Tools:** Capterra (2 all-time mentions), GetApp (recent reviewers cite ease of comparing software)

### What are the pros and cons of Capterra vs GetApp?

Capterra's headline strength is ease of use and authentic reviews, while GetApp is praised for its broad software selection and straightforward comparison experience.

- **Capterra strengths:** Ease of use (5 all-time mentions), real reviews (4), authenticity (3), software selection (3), comparison tools (2), helpfulness (2), options (2), trust (2).
- **Capterra trade-offs:** Confusion due to overwhelming content (4), review issues (3), bias in reviews (2), occasional lack of detailed information (1), limited features (1).
- **GetApp strengths:** Recent reviewers highlight broad software options, easy navigation, and helpful comparison features.
- **GetApp trade-offs:** Recent reviews mention lack of rewards for reviews and occasional navigation or login issues.

### Is Capterra or GetApp better for small businesses?

Capterra is the better fit for small businesses, as it is frequently cited by reviewers for helping small companies discover and compare software efficiently.

- **Capterra:** Largest segment not specified, but recent reviews consistently mention use by small businesses and value for small company software selection.
- **GetApp:** Largest segment not specified, but reviewers note its utility for both startups and established small businesses seeking software options.

### Which Technology Review Platforms platform has better integrations?

Capterra and GetApp are at parity for integrations, as neither product has reviewer-cited integration data or all-time mention counts available.

- **Capterra:** No reviewer-cited integrations available.
- **GetApp:** No reviewer-cited integrations available.

### How do Capterra and GetApp compare on customer support?

Capterra and GetApp are at parity on Quality of Support, with Capterra scoring 7.6 and GetApp 7.5, a difference below the materiality threshold.

- **Capterra:** Reviewers frequently mention prompt, helpful, and conversational support, with several citing positive experiences resolving issues and onboarding.
- **GetApp:** Reviewers describe support as generally responsive and helpful, with some noting positive experiences and others mentioning occasional delays or lack of incentives for reviews.

### Which is easier to implement, Capterra or GetApp?

Capterra is easier to implement, with an Ease of Setup score of 7.9 and multiple reviewers citing straightforward onboarding and minimal setup requirements.

- **Capterra:** Reviewers consistently describe setup as quick, easy, and requiring little technical configuration, with scores of 7.9 for Ease of Setup.
- **GetApp:** No Ease of Setup score available; reviewers mention easy navigation but do not provide quantitative setup feedback.

Alternatives

**Capterra Alternatives**

 ![SourceForge](https://images.g2crowd.com/uploads/product/hd_favicon/c58bcc6dbda205ee67ee7bc77009ee39/sourceforge.svg "SourceForge")

[
SourceForge
](/products/sourceforge/reviews)

 ![TrustRadius](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ff006c07524e64131e0ad9392d08c08a/trustradius.png "TrustRadius")

[
TrustRadius
](/products/trustradius/reviews)

 ![Trustpilot](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Trustpilot")

[
Trustpilot
](/products/trustpilot/reviews)

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

**GetApp Alternatives**

 ![TrustRadius](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ff006c07524e64131e0ad9392d08c08a/trustradius.png "TrustRadius")

[
TrustRadius
](/products/trustradius/reviews)

 ![SourceForge](https://images.g2crowd.com/uploads/product/hd_favicon/c58bcc6dbda205ee67ee7bc77009ee39/sourceforge.svg "SourceForge")

[
SourceForge
](/products/sourceforge/reviews)

 ![CrowdReviews](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5b2ecdabc35c3b9795f6f7019bd9730c/crowdreviews.png "CrowdReviews")

[
CrowdReviews
](/products/crowdreviews/reviews)

 ![PeerSpot (formerly IT Central Station)](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7b985160dde50b33d7d58dfd2017b85c/peerspot-formerly-it-central-station.jpg "PeerSpot (formerly IT Central Station)")

[
PeerSpot
](/products/peerspot-formerly-it-central-station/reviews)

## Capterra vs GetApp

- Reviewers felt that GetApp meets the needs of their business better than Capterra.
- When comparing quality of ongoing product support, reviewers felt that Capterra is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Capterra over GetApp.