Compare Capterra and Gartner
At a Glance
Market Segments
Small-Business (54.5% of reviews)
Mid-Market (38.6% of reviews)
Entry-Level Pricing
$0.00 0 Free Per Year
No pricing available
Capterra
Star Rating
(142)3.9 out of 5
Market Segments
Small-Business (54.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 0 Free Per Year
Learn more about Capterra
Gartner
Star Rating
(86)4.0 out of 5
Market Segments
Mid-Market (38.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Gartner
Capterra vs Gartner
When assessing the two solutions, reviewers found Gartner easier to use, set up, and administer. Reviewers also preferred doing business with Gartner overall.
- Reviewers felt that Gartner meets the needs of their business better than Capterra.
- When comparing quality of ongoing product support, reviewers felt that Gartner is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Gartner over Capterra.
Pricing
Entry-Level Pricing
Capterra
Free
$0.00
0 Free Per Year
- Software Search & Discovery
- Verified User Reviews
- Side-by-Side Comparison
Gartner
No pricing availableFree Trial
Capterra
No trial information availableGartner
No trial information availableRatings
Meets Requirements
8.1
100
8.6
61
Ease of Use
8.5
104
8.6
61
Ease of Setup
7.8
36
8.8
16
Ease of Admin
7.5
24
8.8
12
Quality of Support
7.5
97
8.2
57
Has the product been a good partner in doing business?
6.4
22
8.4
24
Product Direction (% positive)
6.8
98
8.2
66
Features by Category
Review Platform
9.0
54
Not enough data
8.7
50
Not enough data
8.6
51
Not enough data
8.3
49
Not enough data
8.7
52
Not enough data
Categories
Categories
Shared Categories
Capterra and Gartner share no categories
Unique Categories
Capterra is categorized as Technology Review Platforms
Gartner is categorized as Technology Research Services
Reviews
Reviewers' Company Size
Capterra
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gartner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.5%
Information Technology and Services
9.0%
Marketing and Advertising
6.0%
Internet
4.5%
Accounting
3.8%
Other
57.1%
Information Technology and Services
31.0%
Computer Software
13.1%
Marketing and Advertising
6.0%
Hospital & Health Care
4.8%
Education Management
4.8%
Other
40.5%
Alternatives
Discussions
Is Capterra unbiased?
2 Comments
RK
No. Capterra is always been helpful to let people understand about the software before making any buying decision.Read more
Do you agree with me that it is not suitable as a platform to express your review of any application?
2 Comments
ا
I definitely feel it's just a waste of time not to secure additional incomeRead more
What services Gartner provide?
1 Comment
SG
Consulting, tools and templates for better decision making.Read more
Gartner has no more discussions with answers
