Link copied to clipboard # Capterra vs Gartner Comparison - What are their main differences? Share [ Export ](/compare/capterra/gartner/export.csv) CapterraGartner[+ Add Product](#) Reviews **Capterra** [ 3.9/5(150) ](https://www.g2.com/products/capterra/reviews#reviews) **Gartner** [ 4/5(88) ](https://www.g2.com/products/gartner/reviews#reviews) Pricing **Capterra** **$0.00** 0 Free Per Year ยท Free **Gartner** No pricing available **Pricing Insights** from reviews Time to Implement **Capterra** 3 months Based on 10 responses **Gartner** Not enough reviews yet Return on Investment **Capterra** Not enough reviews yet **Gartner** Not enough reviews yet Perceived Cost **Capterra** $$$$$ **Gartner** $$$$$ Average Discount **Capterra** Not enough reviews yet **Gartner** Not enough reviews yet ![Capterra](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_817af74b221d2fd079f525d105a59bbc/capterra.jpg "Capterra") ![Gartner](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0d3143c16a3e4525407475368aa2b5fb/gartner.png "Gartner") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **Capterra** [ Ease of Use (5) ](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765490&qs=pros-and-cons#reviews)[ Features (4) ](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=2329670&qs=pros-and-cons#reviews)[ Confusion (4) ](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=2256313&qs=pros-and-cons#reviews)[ Review Issues (4) ](https://www.g2.com/products/capterra/reviews?filters%5Bsentiment_snippet%5D=1765913&qs=pros-and-cons#reviews) **Gartner** [ Authenticity (3) ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2019757&qs=pros-and-cons#reviews)[ Genuine Reviews (2) ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2019753&qs=pros-and-cons#reviews)[ Expensive (2) ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235911&qs=pros-and-cons#reviews)[ Access Restrictions (1) ](https://www.g2.com/products/gartner/reviews?filters%5Bsentiment_snippet%5D=2235935&qs=pros-and-cons#reviews) Screenshots **Capterra** ![Capterra screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1745207/Capterra-Search.jpg) **Gartner** No screenshot available Ratings Meets Requirements **Capterra** 8.1 8.1104 **Gartner** 8.4 8.463 Ease of Use **Capterra** 8.5 8.5109 **Gartner** 8.5 8.563 Ease of Setup **Capterra** 7.9 7.940 **Gartner** 8.8 8.817 Ease of Admin **Capterra** 7.5 7.524 **Gartner** 8.8 8.812 Quality of Support **Capterra** 7.6 7.6101 **Gartner** 8.0 8.059 Has the product been a good partner in doing business? **Capterra** 6.4 6.422 **Gartner** 8.4 8.424 Product Direction (% positive) **Capterra** 6.8 6.8103 **Gartner** 8.1 8.168 Features Technology Review Platforms[Hide 5 FeaturesShow 5 Features](javascript:void(0);) 8.7 68 Not enough data Review Platform Review Search 9.0(won by default) 59 Not enough data Review Platform 8.8(won by default) 53 Not enough data Product Content 8.6(won by default) 53 Not enough data Research Reports 8.4(won by default) 51 Not enough data Category and Product Taxonomy 8.7(won by default) 54 Not enough data User Insights Reviewers' Company Size [![Capterra](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_817af74b221d2fd079f525d105a59bbc/capterra.jpg "Capterra")](https://www.g2.com/products/capterra/reviews) Capterra Small-Business(50 or fewer emp.) 54.2% Mid-Market(51-1000 emp.) 28.9% Enterprise(\> 1000 emp.) 16.9% [![Gartner](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0d3143c16a3e4525407475368aa2b5fb/gartner.png "Gartner")](https://www.g2.com/products/gartner/reviews) Gartner Small-Business(50 or fewer emp.) 24.7% Mid-Market(51-1000 emp.) 40.0% Enterprise(\> 1000 emp.) 35.3% Small-Business (50 or fewer emp.) 54.2% 24.7% Mid-Market (51-1000 emp.) 28.9% 40.0% Enterprise (\> 1000 emp.) 16.9% 35.3% Reviewers' Industry [![Capterra](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_817af74b221d2fd079f525d105a59bbc/capterra.jpg "Capterra")](https://www.g2.com/products/capterra/reviews) Capterra Computer Software 18.8% Information Technology and Services 10.1% Marketing and Advertising 5.8% Internet 4.3% Accounting 3.6% Other 57.2% [![Gartner](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0d3143c16a3e4525407475368aa2b5fb/gartner.png "Gartner")](https://www.g2.com/products/gartner/reviews) Gartner Information Technology and Services 30.2% Computer Software 14.0% Marketing and Advertising 5.8% Hospital & Health Care 4.7% Education Management 4.7% Other 40.7% Alternatives **Capterra Alternatives** ![SourceForge](https://images.g2crowd.com/uploads/product/hd_favicon/c58bcc6dbda205ee67ee7bc77009ee39/sourceforge.svg "SourceForge") [ SourceForge ](/products/sourceforge/reviews) ![TrustRadius](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ff006c07524e64131e0ad9392d08c08a/trustradius.png "TrustRadius") [ TrustRadius ](/products/trustradius/reviews) ![CrowdReviews](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5b2ecdabc35c3b9795f6f7019bd9730c/crowdreviews.png "CrowdReviews") [ CrowdReviews ](/products/crowdreviews/reviews) ![Crozdesk](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_37934387e58dd8c1b1aa2a9176b4dc04/crozdesk.jpg "Crozdesk") [ Crozdesk ](/products/crozdesk/reviews) **Gartner Alternatives** ![G2 Marketing Solutions](https://images.g2crowd.com/uploads/product/hd_favicon/543629e60e9e4cdf9b1179317ae7a2bd/g2.svg "G2 Marketing Solutions") [ G2 Marketing Solutions ](/products/g2/reviews) ![Forrester](https://images.g2crowd.com/uploads/product/hd_favicon/5bead2c77814af73ec6980aab7010501/forrester.svg "Forrester") [ Forrester ](/products/forrester/reviews) ![IDC](https://images.g2crowd.com/uploads/product/hd_favicon/380ba4fd6dfa111d60c9632282d2c7c1/idc%282%29.svg "IDC") [ IDC ](/products/idc/reviews) ![GigaOM](https://images.g2crowd.com/uploads/product/hd_favicon/ed16328cc633f7e3b5e69fa7e9b90ed4/gigaom.svg "GigaOM") [ GigaOM ](/products/gigaom/reviews) ## Capterra vs Gartner When assessing the two solutions, reviewers found them equally easy to use. However, Gartner is easier to set up and administer. Reviewers also preferred doing business with Gartner overall. - Reviewers felt that Gartner meets the needs of their business better than Capterra. - When comparing quality of ongoing product support, reviewers felt that Gartner is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Gartner over Capterra.