Compare Capsule CRM and Streak 
Featured Products
At a Glance
Market Segments
Small-Business (93.1% of reviews)
Small-Business (76.3% of reviews)
Entry-Level Pricing
$0.00 2 Users Per Month
$49.00 Per Month
Capsule CRM
Star Rating
(477)4.7 out of 5
Market Segments
Small-Business (93.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 2 Users Per Month
Free Trial is available
Browse all 5 pricing plansStreak
Star Rating
(261)4.5 out of 5
Market Segments
Small-Business (76.3% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Capsule CRM excels in user satisfaction, boasting a higher overall score compared to Streak. Users appreciate its intuitive interface and ease of navigation, with one reviewer noting, "I love that Capsule is easy to use and navigate."
- According to verified reviews, Capsule CRM has a significantly larger number of reviews, indicating a more reliable consensus on its performance. With 451 reviews compared to Streak's 256, users feel more confident in the feedback surrounding Capsule CRM.
- Users say that Capsule CRM's implementation process is quick and straightforward, with many highlighting its intuitive onboarding wizard. This ease of setup contrasts with Streak, where some users have expressed challenges in adapting to its features.
- Reviewers mention that Capsule CRM offers superior support quality, with a score that reflects users' positive experiences. One user noted, "What I value most is how easy it is to use the CRM," emphasizing the support they received in navigating the software.
- G2 reviewers highlight Streak's seamless integration with Gmail as a standout feature, allowing users to manage email campaigns directly within their inbox. This integration is particularly beneficial for those who prioritize email tracking, as one user stated, "I love how Streak integrates seamlessly with Gmail."
- Users report that while Streak has strong features for email tracking and lead organization, Capsule CRM shines in overall usability and task management, with features like task reminders being particularly praised. One user mentioned, "My favorite feature is the ability to set tasks and reminders," showcasing how Capsule CRM helps keep their day organized.
Pricing
Entry-Level Pricing
Capsule CRM
Free
$0.00
2 Users Per Month
Our free CRM to help you get started with basic features for up to 2 users.
- 250 Contacts
- 25 Custom Fields
- 10 AI Content Assists
Streak
Pro Plan
$49.00
Per Month
For any sized business looking to collaborate with a complete CRM
- Advanced CRM (Unlimited records)
- Shared Pipelines
- Mail Merge (1500/day)
Free Trial
Capsule CRM
Free Trial is available
Streak
Free Trial is available
Ratings
Meets Requirements
9.0
403
8.9
222
Ease of Use
9.4
424
8.8
225
Ease of Setup
9.3
306
9.2
82
Ease of Admin
9.4
182
9.2
66
Quality of Support
9.4
355
8.7
166
Has the product been a good partner in doing business?
9.5
176
9.2
62
Product Direction (% positive)
9.3
401
8.8
215
Features by Category
Sales Force Automation
9.1
343
|
Verified
9.1
71
|
Verified
Feature Not Available
8.8
62
8.9
338
|
Verified
9.3
83
|
Verified
9.1
343
|
Verified
9.0
80
|
Verified
7.5
274
8.4
61
|
Verified
8.4
305
|
Verified
9.0
69
|
Verified
7.4
269
8.5
61
|
Verified
7.4
266
8.6
59
|
Verified
8.2
293
|
Verified
8.8
66
|
Verified
Marketing Automation
7.8
289
8.8
75
|
Verified
Feature Not Available
Feature Not Available
8.8
314
|
Verified
9.3
80
|
Verified
Feature Not Available
8.4
64
|
Verified
Customer Support
8.6
303
|
Verified
8.6
69
|
Verified
8.3
287
8.6
70
|
Verified
8.4
290
9.0
69
|
Verified
7.4
262
8.5
59
|
Verified
7.9
258
8.9
62
|
Verified
Reporting & Analytics
8.1
296
|
Verified
8.4
70
|
Verified
8.6
304
|
Verified
8.8
76
|
Verified
8.0
277
|
Verified
8.5
61
|
Verified
Mobile & Social
7.4
260
|
Verified
8.5
59
|
Verified
Feature Not Available
8.3
64
8.3
275
|
Verified
8.2
65
|
Verified
Platform
8.3
286
|
Verified
8.4
47
|
Verified
8.4
282
|
Verified
8.7
47
|
Verified
8.6
284
|
Verified
8.5
45
|
Verified
7.5
246
|
Verified
7.9
35
|
Verified
6.8
230
|
Verified
7.4
33
|
Verified
7.5
256
|
Verified
8.0
37
|
Verified
9.4
287
|
Verified
8.7
42
|
Verified
7.4
249
7.4
36
|
Verified
Integration
8.2
269
|
Verified
8.5
42
|
Verified
7.8
260
|
Verified
8.1
37
|
Verified
7.7
243
|
Verified
8.0
34
|
Verified
Generative AI
6.8
225
7.3
20
Agentic AI - CRM
7.3
26
7.3
5
8.6
23
7.7
5
8.3
24
8.3
5
8.3
24
7.7
5
7.8
25
8.3
5
8.5
25
7.0
5
8.1
24
8.0
5
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Capsule CRM and Streak are categorized as CRM
Unique Categories
Capsule CRM has no unique categories
Streak is categorized as Google Workspace for Sales
Reviews
Reviewers' Company Size
Capsule CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Streak
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
9.3%
Marketing and Advertising
8.4%
Information Technology and Services
8.0%
Computer Software
5.2%
Financial Services
5.2%
Other
63.9%
Marketing and Advertising
8.3%
Computer Software
7.9%
Information Technology and Services
5.5%
Education Management
4.0%
Internet
4.0%
Other
70.4%
Alternatives
Discussions
What are the top 5 CRM systems?
1 Comment
Official Response from Capsule CRM
Choosing the right CRM for your business is crucial as there is no one-size-fits-all solution. Each of the CRM systems mentioned comes with its own strengths...Read more
What is a case in Capsule CRM?
1 Comment
Official Response from Capsule CRM
In Capsule, a "case" has been renamed to a "project." A project in Capsule refers to a structured and organized way to manage and track specific work or...Read more
What is Capsule CRM used for?
1 Comment
Official Response from Capsule CRM
Capsule is used for managing and optimizing customer relationships. It serves as a powerful tool for salespeople, marketers, and business owners to...Read more
How can I see status of my mail being sent from my system
1 Comment
FB
You can check the eyes in folder Sent.Read more
Please suggest the way to keep the similar settings as saved on my PC configure with my mobile
1 Comment
DP
I am a Streak user and from what I can see, the mobile app provides a way to review information you already have put in using a laptop or desktop computer. ...Read more
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