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Compare Capsule CRM and solve 360 
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At a Glance
Market Segments
Small-Business (93.7% of reviews)
Small-Business (52.9% of reviews)
Entry-Level Pricing
$0.00 2 Users Per Month
$25 user/month
Capsule CRM
Star Rating
(459)4.7 out of 5
Market Segments
Small-Business (93.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 2 Users Per Month
Free Trial is available
Browse all 5 pricing planssolve 360
Star Rating
(17)3.9 out of 5
Market Segments
Small-Business (52.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$25 user/month
Learn more about solve 360Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Capsule CRM excels in user experience, with many praising its intuitive interface and ease of navigation. Users appreciate how simple it is to access information and share it with their teams, which enhances collaboration and client care.
- According to verified reviews, Capsule CRM stands out for its quick implementation process. New users frequently highlight the intuitive onboarding wizard that helps them get started without a steep learning curve, making it a favorable choice for small businesses.
- Users say that Capsule CRM offers superior support quality, with many noting the responsiveness and helpfulness of the support team. This is contrasted with solve 360, where users have expressed a desire for more robust support options.
- Reviewers mention that Capsule CRM's task and reminder features are particularly beneficial for daily organization, allowing users to keep track of their responsibilities effectively. In comparison, while solve 360 has its strengths in integration across company areas, it lacks the same level of task management functionality.
- G2 reviewers highlight that Capsule CRM's overall satisfaction is significantly higher, reflected in its strong G2 Score and a wealth of recent positive feedback. In contrast, solve 360 has received fewer reviews recently, which may indicate less user engagement or satisfaction.
- Users report that while solve 360 has useful features for integrating various business functions, it does not match the overall usability and feature richness of Capsule CRM. Many users find Capsule's features more aligned with their daily needs, particularly in contact and account management.
Pricing
Entry-Level Pricing
Capsule CRM
Free
$0.00
2 Users Per Month
Our free CRM to help you get started with basic features for up to 2 users.
- 250 Contacts
- 25 Custom Fields
- 10 AI Content Assists
Free Trial
Capsule CRM
Free Trial is available
solve 360
Free Trial is available
Ratings
Meets Requirements
9.0
388
8.3
14
Ease of Use
9.4
408
7.9
14
Ease of Setup
9.3
291
Not enough data
Ease of Admin
9.4
176
Not enough data
Quality of Support
9.4
342
8.5
11
Has the product been a good partner in doing business?
9.5
170
Not enough data
Product Direction (% positive)
9.2
386
6.7
14
Features by Category
Sales Force Automation
9.1
333
|
Verified
8.8
11
|
Verified
Feature Not Available
Feature Not Available
8.9
329
|
Verified
7.7
10
|
Verified
9.1
337
|
Verified
8.9
11
|
Verified
7.4
272
7.2
6
|
Verified
8.4
301
|
Verified
8.0
9
|
Verified
7.4
267
8.8
8
|
Verified
7.4
264
7.4
7
|
Verified
8.2
291
|
Verified
8.3
8
|
Verified
Marketing Automation
7.8
285
7.8
9
|
Verified
Feature Not Available
Feature Not Available
8.8
311
|
Verified
8.0
10
|
Verified
Feature Not Available
Feature Not Available
Customer Support
8.6
300
|
Verified
8.0
9
|
Verified
8.3
286
8.0
9
|
Verified
8.4
289
8.0
11
|
Verified
7.4
262
7.4
7
|
Verified
7.9
258
7.1
7
|
Verified
Reporting & Analytics
8.0
293
|
Verified
8.7
9
|
Verified
8.6
303
|
Verified
8.3
10
|
Verified
8.0
276
|
Verified
8.1
8
|
Verified
Mobile & Social
7.4
259
|
Verified
7.8
9
|
Verified
Feature Not Available
Feature Not Available
8.3
273
|
Verified
7.8
10
|
Verified
Platform
8.3
282
|
Verified
Not enough data
8.4
279
|
Verified
Not enough data
8.7
283
|
Verified
Not enough data
7.5
245
|
Verified
Not enough data
6.8
230
|
Verified
Not enough data
7.5
256
|
Verified
Not enough data
9.4
286
|
Verified
Not enough data
7.4
248
Not enough data
Integration
8.2
269
|
Verified
Not enough data
7.8
259
|
Verified
Not enough data
7.6
241
|
Verified
Not enough data
Generative AI
6.8
224
Not enough data
Agentic AI - CRM
7.2
25
Not enough data
8.6
22
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
8.0
23
Not enough data
Categories
Categories
Shared Categories
Capsule CRM and solve 360 are categorized as CRM
Unique Categories
Capsule CRM has no unique categories
solve 360 has no unique categories
Reviews
Reviewers' Company Size
Capsule CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
solve 360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
9.6%
Marketing and Advertising
8.3%
Information Technology and Services
8.1%
Computer Software
5.4%
Financial Services
4.9%
Other
63.8%
Construction
11.8%
Telecommunications
5.9%
Retail
5.9%
Publishing
5.9%
Marketing and Advertising
5.9%
Other
64.7%
Alternatives
Discussions
What are the top 5 CRM systems?
1 Comment
Official Response from Capsule CRM
Choosing the right CRM for your business is crucial as there is no one-size-fits-all solution. Each of the CRM systems mentioned comes with its own strengths...Read more
What is a case in Capsule CRM?
1 Comment
Official Response from Capsule CRM
In Capsule, a "case" has been renamed to a "project." A project in Capsule refers to a structured and organized way to manage and track specific work or...Read more
What is Capsule CRM used for?
1 Comment
Official Response from Capsule CRM
Capsule is used for managing and optimizing customer relationships. It serves as a powerful tool for salespeople, marketers, and business owners to...Read more
solve 360 has no discussions with answers
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