Compare Capsule CRM and SAP Sales Cloud 
Featured Products
At a Glance
Market Segments
Small-Business (93.1% of reviews)
Enterprise (44.5% of reviews)
Entry-Level Pricing
$0.00 2 Users Per Month
No pricing available
Capsule CRM
Star Rating
(481)4.7 out of 5
Market Segments
Small-Business (93.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 2 Users Per Month
Free Trial is available
Browse all 5 pricing plansSAP Sales Cloud
Star Rating
(978)4.2 out of 5
Market Segments
Enterprise (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Sales Cloud excels in integration capabilities, allowing users to connect seamlessly with existing systems. This feature provides a comprehensive view of customer interactions, which is particularly beneficial for organizations that rely on multiple SAP solutions.
- Users say Capsule CRM stands out for its user-friendly interface and ease of setup. Many reviewers appreciate how quickly they can log leads and track their progress, making it a great choice for small businesses looking for straightforward customer management.
- According to verified reviews, SAP Sales Cloud is praised for its robust forecasting tools, which help users with accurate planning. Reviewers highlight that these tools are integral for sales teams aiming to optimize their strategies based on data-driven insights.
- Reviewers mention that Capsule CRM shines in task management and reporting features, making it a valuable tool for sales administrators. Users find it easy to manage tasks and generate reports, which enhances productivity without the need for complex spreadsheets.
- G2 reviewers indicate that while SAP Sales Cloud has a higher overall satisfaction score, Capsule CRM receives higher marks for ease of use and support quality. Users appreciate the responsive customer service and intuitive design of Capsule CRM, which contributes to a smoother daily experience.
- Users highlight that SAP Sales Cloud's centralized system for managing sales activities is a significant advantage, as it consolidates customer information and interactions. This integration helps teams track their sales pipeline more effectively, a feature that many find indispensable.
Pricing
Entry-Level Pricing
Capsule CRM
Free
$0.00
2 Users Per Month
Our free CRM to help you get started with basic features for up to 2 users.
- 250 Contacts
- 25 Custom Fields
- 10 AI Content Assists
SAP Sales Cloud
No pricing availableFree Trial
Capsule CRM
Free Trial is available
SAP Sales Cloud
Free Trial is available
Ratings
Meets Requirements
9.0
406
8.5
700
Ease of Use
9.4
427
7.9
712
Ease of Setup
9.3
309
8.1
397
Ease of Admin
9.4
183
8.0
262
Quality of Support
9.4
358
8.3
670
Has the product been a good partner in doing business?
9.5
177
8.5
262
Product Direction (% positive)
9.3
404
8.5
674
Features by Category
Sales Force Automation
9.1
345
|
Verified
8.3
473
|
Verified
Feature Not Available
8.2
312
8.9
339
|
Verified
8.2
438
|
Verified
9.1
345
|
Verified
8.3
452
|
Verified
7.5
274
8.1
406
|
Verified
8.4
305
|
Verified
8.1
426
|
Verified
7.5
270
8.1
427
|
Verified
7.4
266
8.2
430
|
Verified
8.2
293
|
Verified
8.2
445
|
Verified
Marketing Automation
7.8
289
7.9
378
|
Verified
Feature Not Available
8.2
303
8.8
315
|
Verified
8.4
402
|
Verified
Feature Not Available
8.1
348
|
Verified
Customer Support
8.6
303
|
Verified
8.4
411
|
Verified
8.3
287
8.2
421
|
Verified
8.4
291
8.2
418
|
Verified
7.4
262
8.0
381
|
Verified
7.9
258
8.2
409
|
Verified
Reporting & Analytics
8.1
298
|
Verified
8.2
463
|
Verified
8.6
304
|
Verified
8.2
462
|
Verified
8.0
277
|
Verified
8.2
419
|
Verified
Mobile & Social
7.4
260
|
Verified
8.1
270
Feature Not Available
8.0
217
8.3
275
|
Verified
7.8
341
|
Verified
Platform
8.3
286
|
Verified
8.0
291
|
Verified
8.4
282
|
Verified
8.3
289
|
Verified
8.6
284
|
Verified
8.5
293
|
Verified
7.5
246
|
Verified
8.3
260
|
Verified
6.8
230
|
Verified
8.2
269
|
Verified
7.5
256
|
Verified
8.4
276
|
Verified
9.4
287
|
Verified
8.3
294
|
Verified
7.4
249
8.3
280
|
Verified
Integration
8.2
269
|
Verified
8.4
288
|
Verified
7.8
260
|
Verified
8.2
270
|
Verified
7.7
243
|
Verified
8.1
251
|
Verified
Generative AI
6.8
225
7.6
137
Agentic AI - CRM
7.3
26
7.2
41
8.6
23
7.3
41
8.3
24
7.7
43
8.3
24
7.3
42
7.8
25
7.6
40
8.5
25
7.6
41
8.1
24
7.7
41
Agentic AI - Sales Analytics
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
7.6
11
Not enough data
7.4
11
Not enough data
7.9
11
Data Sourcing
Not enough data
8.6
132
Not enough data
8.8
131
Not enough data
8.6
128
Not enough data
9.0
130
Not enough data
8.6
130
Predictive Analytics
Not enough data
8.8
128
Not enough data
8.9
129
Not enough data
8.7
132
Not enough data
8.9
136
Sales Management
Not enough data
8.6
133
Not enough data
8.3
131
Not enough data
8.7
133
Not enough data
9.0
134
Categories
Categories
Shared Categories
Capsule CRM and SAP Sales Cloud are categorized as CRM
Unique Categories
Capsule CRM has no unique categories
SAP Sales Cloud is categorized as Sales Analytics
Reviews
Reviewers' Company Size
Capsule CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
9.2%
Marketing and Advertising
8.4%
Information Technology and Services
8.2%
Computer Software
5.2%
Financial Services
5.2%
Other
63.9%
Information Technology and Services
13.8%
Computer Software
4.8%
Accounting
4.7%
Financial Services
3.8%
Automotive
3.3%
Other
69.6%
Alternatives
Discussions
What is Capsule CRM used for?
1 Comment
Official Response from Capsule CRM
Capsule is used for managing and optimizing customer relationships. It serves as a powerful tool for salespeople, marketers, and business owners to...Read more
What are the top 5 CRM systems?
1 Comment
Official Response from Capsule CRM
Choosing the right CRM for your business is crucial as there is no one-size-fits-all solution. Each of the CRM systems mentioned comes with its own strengths...Read more
What is CRM database software?
1 Comment
Official Response from Capsule CRM
CRM (Customer Relationship Management) database software is a specialized application or system that is designed to store and manage customer-related data...Read more
What is CRM features?
2 Comments
JM
Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging...Read more
What SAP components are included in SAP CRM?
1 Comment
Official Response from SAP Sales Cloud
SAP Sales Cloud is a comprehensive sales automation solution helping organizations streamline Lead to Cash processes, increase sales rep/sales manager...Read more
What SAP components are included in SAP CRM?
1 Comment
SR
Still learning from these SAP Ocean Read more
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