Compare Capsule CRM and Oracle Sales Cloud 
Featured Products
At a Glance
Market Segments
Small-Business (93.1% of reviews)
Enterprise (50.8% of reviews)
Entry-Level Pricing
$0.00 2 Users Per Month
$65/ month per user
Capsule CRM
Star Rating
(479)4.7 out of 5
Market Segments
Small-Business (93.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 2 Users Per Month
Free Trial is available
Browse all 5 pricing plansOracle Sales Cloud
Star Rating
(148)3.8 out of 5
Market Segments
Enterprise (50.8% of reviews)
Pros & Cons
Entry-Level Pricing
$65/ month per user
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Capsule CRM excels in user-friendliness, with many users highlighting its intuitive interface and ease of navigation. One user mentioned, "What I value most is how easy it is to use the CRM. That simplicity really stands out to me," making it a strong choice for small businesses looking for straightforward solutions.
- Users say that Oracle Sales Cloud offers robust features for handling complex data operations, with one reviewer noting its ability to assist in "carrying out complex data operations, including processing information related to sales and marketing." This makes it a suitable option for larger enterprises that require advanced capabilities.
- Reviewers mention that Capsule CRM's task and reminder features significantly enhance daily organization, with one user stating, "My favorite feature is the ability to set tasks and reminders." This focus on simplicity and functionality is particularly beneficial for small teams managing multiple client interactions.
- According to verified reviews, Oracle Sales Cloud provides a comprehensive CRM experience that supports lead management and sales forecasting. Users appreciate its flexibility in customization, allowing them to tailor dashboards and workflows to their specific sales processes, which is crucial for larger organizations with diverse needs.
- G2 reviewers highlight that Capsule CRM's support quality is consistently rated highly, with many users praising the responsive customer service. One user expressed appreciation for the ability to access a wealth of information and share it with their team, which enhances collaboration and client care.
- Users report that while Oracle Sales Cloud has powerful features, it may present challenges in terms of setup and ease of use, with some reviewers noting configuration difficulties. In contrast, Capsule CRM's straightforward setup process is frequently mentioned as a key advantage, making it more accessible for small businesses.
Pricing
Entry-Level Pricing
Capsule CRM
Free
$0.00
2 Users Per Month
Our free CRM to help you get started with basic features for up to 2 users.
- 250 Contacts
- 25 Custom Fields
- 10 AI Content Assists
Oracle Sales Cloud
Professional Edition
$65
/ month per user
- CX Core
- Mobile App for Smartphones and Tablets
- Sales Analytics
Free Trial
Capsule CRM
Free Trial is available
Oracle Sales Cloud
No trial information availableRatings
Meets Requirements
9.0
404
7.9
104
Ease of Use
9.4
425
7.6
103
Ease of Setup
9.3
307
6.7
61
Ease of Admin
9.4
183
6.8
54
Quality of Support
9.4
356
7.4
97
Has the product been a good partner in doing business?
9.5
177
7.1
51
Product Direction (% positive)
9.3
402
7.9
99
Features by Category
Sales Force Automation
9.1
343
|
Verified
7.7
80
|
Verified
Feature Not Available
7.7
60
|
Verified
8.9
338
|
Verified
7.5
79
|
Verified
9.1
343
|
Verified
7.7
77
|
Verified
7.5
274
7.3
68
|
Verified
8.4
305
|
Verified
7.5
71
|
Verified
7.4
269
7.5
70
|
Verified
7.4
266
7.5
68
|
Verified
8.2
293
|
Verified
7.6
62
|
Verified
Marketing Automation
7.8
289
7.3
56
|
Verified
Feature Not Available
Feature Not Available
8.8
314
|
Verified
7.6
65
|
Verified
Feature Not Available
Feature Not Available
Customer Support
8.6
303
|
Verified
7.4
60
|
Verified
8.3
287
7.5
61
|
Verified
8.4
290
7.5
63
|
Verified
7.4
262
7.1
56
|
Verified
7.9
258
7.3
57
|
Verified
Reporting & Analytics
8.1
296
|
Verified
7.7
73
|
Verified
8.6
304
|
Verified
7.7
73
|
Verified
8.0
277
|
Verified
7.7
65
|
Verified
Mobile & Social
7.4
260
|
Verified
7.6
61
|
Verified
Feature Not Available
Feature Not Available
8.3
275
|
Verified
7.4
65
|
Verified
Platform
8.3
286
|
Verified
7.3
49
|
Verified
8.4
282
|
Verified
7.2
45
|
Verified
8.6
284
|
Verified
7.5
50
|
Verified
7.5
246
|
Verified
7.5
38
|
Verified
6.8
230
|
Verified
7.5
47
|
Verified
7.5
256
|
Verified
7.3
45
|
Verified
9.4
287
|
Verified
7.4
51
|
Verified
7.4
249
7.4
37
|
Verified
Integration
8.2
269
|
Verified
7.0
49
|
Verified
7.8
260
|
Verified
7.0
46
|
Verified
7.7
243
|
Verified
7.1
38
|
Verified
Generative AI
6.8
225
7.8
17
Agentic AI - CRM
7.3
26
8.0
5
8.6
23
7.3
5
8.3
24
Not enough data
8.3
24
7.7
5
7.8
25
8.0
5
8.5
25
8.0
5
8.1
24
7.7
5
Categories
Categories
Shared Categories
Capsule CRM and Oracle Sales Cloud are categorized as CRM
Unique Categories
Capsule CRM has no unique categories
Oracle Sales Cloud has no unique categories
Reviews
Reviewers' Company Size
Capsule CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
9.3%
Marketing and Advertising
8.4%
Information Technology and Services
8.2%
Computer Software
5.2%
Financial Services
5.2%
Other
63.8%
Information Technology and Services
18.2%
Computer Software
9.8%
Automotive
3.8%
Financial Services
3.8%
Accounting
3.0%
Other
61.4%
Alternatives
Discussions
What are the top 5 CRM systems?
1 Comment
Official Response from Capsule CRM
Choosing the right CRM for your business is crucial as there is no one-size-fits-all solution. Each of the CRM systems mentioned comes with its own strengths...Read more
What is a case in Capsule CRM?
1 Comment
Official Response from Capsule CRM
In Capsule, a "case" has been renamed to a "project." A project in Capsule refers to a structured and organized way to manage and track specific work or...Read more
What is Capsule CRM used for?
1 Comment
Official Response from Capsule CRM
Capsule is used for managing and optimizing customer relationships. It serves as a powerful tool for salespeople, marketers, and business owners to...Read more
feature wise which product is good Siebel or Oracle sales cloud ??
1 Comment
BH
It’s impossible to provide any useful answer to this question without further context of your specific needs, as the best solution for you depends on your...Read more
What is the technology of Oracle Sales Cloud
1 Comment
SC
Oracle Sales Cloud is a modern CX package/solution that uses a variety of technologies that are collectively based on Oracle FUSION and an Oracle Database....Read more
How does Oracle Sales Cloud help sales managers drive performance and increase sales?
1 Comment
BR
Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present...Read more
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