Compare Capsule CRM and Nimble CRM 
Featured Products
At a Glance
Market Segments
Small-Business (93.1% of reviews)
Small-Business (75.8% of reviews)
Entry-Level Pricing
$0.00 2 Users Per Month
$29.90 1 seat Per Month
Capsule CRM
Star Rating
(478)4.7 out of 5
Market Segments
Small-Business (93.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 2 Users Per Month
Free Trial is available
Browse all 5 pricing plansNimble CRM
Star Rating
(1,110)4.5 out of 5
Market Segments
Small-Business (75.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.90 1 seat Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Capsule CRM excels in user experience, with many praising its ease of use and intuitive navigation. Users appreciate the ability to access a wealth of information and share it seamlessly with their teams, which enhances collaboration and client care.
- According to verified reviews, Nimble CRM stands out for its social media integration and customizable reporting options. Users highlight the ability to easily capture social footprints of contacts, making it a unique tool for those who prioritize social engagement in their CRM strategy.
- Reviewers mention that Capsule CRM's simplicity is a significant advantage, with many users noting how it helps them stay organized throughout their day. The ability to set tasks and reminders is particularly valued, making it a practical choice for busy professionals.
- Users say that Nimble CRM offers a scalable solution with easy integration capabilities, which is beneficial for small businesses looking to expand their toolset. The mobile accessibility of Nimble is also frequently praised, allowing users to manage their contacts on the go.
- G2 reviewers highlight that Capsule CRM has a stronger overall satisfaction score, reflecting its consistent performance across various metrics. This is supported by a higher number of recent reviews, indicating that users are actively engaging with the product and finding value in its features.
- According to recent feedback, while Nimble CRM has a solid performance in contact management, it faces challenges in matching specific workflow needs for some users. Reviewers have noted configuration difficulties, which may impact its usability for teams with unique requirements.
Pricing
Entry-Level Pricing
Capsule CRM
Free
$0.00
2 Users Per Month
Our free CRM to help you get started with basic features for up to 2 users.
- 250 Contacts
- 25 Custom Fields
- 10 AI Content Assists
Nimble CRM
Monthly
$29.90
1 seat Per Month
- 25,000 Contacts
- 2 GB/User Storage
- Microsoft 365 & Google Workspace Integration
Free Trial
Capsule CRM
Free Trial is available
Nimble CRM
Free Trial is available
Ratings
Meets Requirements
9.0
403
8.5
939
Ease of Use
9.4
424
8.9
944
Ease of Setup
9.3
306
9.0
436
Ease of Admin
9.4
182
9.0
396
Quality of Support
9.4
355
8.9
842
Has the product been a good partner in doing business?
9.5
176
9.1
387
Product Direction (% positive)
9.3
401
9.2
936
Features by Category
Sales Force Automation
9.1
343
|
Verified
8.9
700
|
Verified
Feature Not Available
Feature Not Available
8.9
338
|
Verified
8.3
640
|
Verified
9.1
343
|
Verified
8.3
667
|
Verified
7.5
274
7.6
407
|
Verified
8.4
305
|
Verified
8.3
443
|
Verified
7.4
269
7.7
382
|
Verified
7.4
266
7.7
391
|
Verified
8.2
293
|
Verified
8.2
470
|
Verified
Marketing Automation
7.8
289
8.1
527
|
Verified
Feature Not Available
7.9
467
|
Verified
8.8
314
|
Verified
8.5
561
|
Verified
Feature Not Available
7.7
414
|
Verified
Customer Support
8.6
303
|
Verified
8.1
437
8.3
287
8.3
458
8.4
290
8.3
482
7.4
262
7.7
368
7.9
258
7.9
378
Reporting & Analytics
8.1
296
|
Verified
7.8
540
|
Verified
8.6
304
|
Verified
8.4
603
|
Verified
8.0
277
|
Verified
7.8
462
|
Verified
Mobile & Social
7.4
260
|
Verified
8.5
579
|
Verified
Feature Not Available
8.8
651
|
Verified
8.3
275
|
Verified
7.9
532
|
Verified
Platform
8.3
286
|
Verified
7.7
309
|
Verified
8.4
282
|
Verified
8.0
284
8.6
284
|
Verified
8.1
286
|
Verified
7.5
246
|
Verified
7.0
141
6.8
230
|
Verified
6.5
129
7.5
256
|
Verified
7.5
243
9.4
287
|
Verified
8.8
326
|
Verified
7.4
249
7.7
225
Integration
8.2
269
|
Verified
8.3
300
|
Verified
7.8
260
|
Verified
7.8
272
|
Verified
7.7
243
|
Verified
7.5
256
|
Verified
Generative AI
6.8
225
6.2
75
Agentic AI - CRM
7.3
26
Not enough data
8.6
23
Not enough data
8.3
24
Not enough data
8.3
24
Not enough data
7.8
25
Not enough data
8.5
25
Not enough data
8.1
24
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Availability
Not enough data
9.0
428
Not enough data
8.7
414
Not enough data
8.1
322
|
Verified
Not enough data
6.7
24
Data Accuracy
Not enough data
8.7
416
Not enough data
8.7
404
Not enough data
6.9
23
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Feature Not Available
Not enough data
8.7
186
|
Verified
Not enough data
9.1
210
Not enough data
8.3
196
|
Verified
Not enough data
8.2
187
|
Verified
Not enough data
8.0
155
Features
Not enough data
8.5
338
Not enough data
8.4
344
Not enough data
8.4
334
|
Verified
Not enough data
8.6
367
|
Verified
Not enough data
8.8
405
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
395
|
Verified
Not enough data
8.1
363
|
Verified
Not enough data
8.6
375
|
Verified
Customization
Not enough data
8.3
7
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
8.1
6
Additional Functionality
Not enough data
7.8
6
Not enough data
4.7
6
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
5.7
5
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
5.1
13
Not enough data
5.4
13
Not enough data
4.9
13
Not enough data
5.6
13
Personalization
Not enough data
6.4
15
Not enough data
5.5
14
Not enough data
7.4
14
Not enough data
5.8
15
Administrative
Not enough data
6.1
14
Not enough data
6.9
14
Not enough data
6.0
13
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.5
268
Not enough data
8.5
261
Not enough data
8.3
252
Customizations
Not enough data
8.6
281
Not enough data
8.3
259
Not enough data
8.6
279
Not enough data
8.1
251
Not enough data
8.5
273
Generative AI
Not enough data
6.3
60
Categories
Categories
Shared Categories
Capsule CRM and Nimble CRM are categorized as CRM
Unique Categories
Capsule CRM has no unique categories
Nimble CRM is categorized as Email Tracking, Sales Intelligence, Online Form Builder, Sales Performance Management, and Email Marketing
Reviews
Reviewers' Company Size
Capsule CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nimble CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
9.3%
Marketing and Advertising
8.4%
Information Technology and Services
8.0%
Computer Software
5.2%
Financial Services
5.2%
Other
63.9%
Marketing and Advertising
14.9%
Information Technology and Services
9.4%
Computer Software
5.9%
Management Consulting
4.7%
Internet
4.5%
Other
60.6%
Discussions
What are the top 5 CRM systems?
1 Comment
Official Response from Capsule CRM
Choosing the right CRM for your business is crucial as there is no one-size-fits-all solution. Each of the CRM systems mentioned comes with its own strengths...Read more
What is a case in Capsule CRM?
1 Comment
Official Response from Capsule CRM
In Capsule, a "case" has been renamed to a "project." A project in Capsule refers to a structured and organized way to manage and track specific work or...Read more
What is Capsule CRM used for?
1 Comment
Official Response from Capsule CRM
Capsule is used for managing and optimizing customer relationships. It serves as a powerful tool for salespeople, marketers, and business owners to...Read more
Does Nimble integrate with Quick Books Online Simple Start?
4 Comments
JK
Hi Kathy,
We do not integrate directly with Quickbooks Online Simple Start or QBO at this time. But you may use the Nimble Smart Contacts App while in QBO...Read more
Pre-populated database
3 Comments
BM
No. Nimble doesn't offer any leads. You have to populate your database with your own contacts.Read more
Does Nimble integrate with Gmail/Outlook?
3 Comments
BM
Yes, Nimble integrates with both + with G Suite and Office365.Read more
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