Compare Capsule CRM and monday CRM 
At a Glance
Market Segments
Small-Business (93.1% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
$0.00 2 Users Per Month
$12.00 Per Month
Capsule CRM
Star Rating
(480)4.7 out of 5
Market Segments
Small-Business (93.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 2 Users Per Month
Free Trial is available
Browse all 5 pricing plansmonday CRM
Star Rating
(1,134)4.6 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Capsule CRM excels in ease of use, with many users highlighting its simple functionality that allows for effective sharing of contacts, reminders, and tasks. One user mentioned the ability to set reminders through email, which adds to its user-friendly experience.
- Users say monday CRM shines in scalability, particularly for growing teams. Reviewers appreciate how it allows them to add more users and pipelines seamlessly, ensuring that existing workflows remain uninterrupted as their needs evolve.
- According to verified reviews, Capsule CRM offers a visualization of the sales process through an inbuilt kanban board, which helps users gauge the timeline for closing sales. This feature has been praised for enhancing clarity in the sales pipeline.
- Reviewers mention that monday CRM's automation features significantly enhance productivity, allowing users to create tasks and reminders automatically when deals stall. This capability helps streamline daily operations and reduces the need for constant check-ins.
- G2 reviewers highlight Capsule CRM's strong customer support, with many users noting the quality of assistance they receive. The platform's commitment to regular updates and improvements has also been appreciated, making it a reliable partner in business.
- Users report that while monday CRM is generally user-friendly, some find it less intuitive than Capsule CRM, particularly during the initial setup phase. However, once established, its features like campaign tracking and lead lifecycle management are well-received for their effectiveness.
Pricing
Entry-Level Pricing
Capsule CRM
Free
$0.00
2 Users Per Month
Our free CRM to help you get started with basic features for up to 2 users.
- 250 Contacts
- 25 Custom Fields
- 10 AI Content Assists
monday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
Capsule CRM
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
9.0
405
8.6
806
Ease of Use
9.4
426
8.9
868
Ease of Setup
9.3
308
8.5
657
Ease of Admin
9.4
183
8.9
467
Quality of Support
9.4
357
8.5
716
Has the product been a good partner in doing business?
9.5
177
8.9
461
Product Direction (% positive)
9.3
403
9.3
783
Features by Category
Sales Force Automation
9.1
344
|
Verified
8.6
552
Feature Not Available
7.8
473
8.9
338
|
Verified
8.6
559
9.1
344
|
Verified
8.8
581
7.5
274
7.6
444
8.4
305
|
Verified
8.3
495
7.5
270
7.7
449
7.4
266
7.5
451
8.2
293
|
Verified
7.9
478
Marketing Automation
7.8
289
7.5
464
Feature Not Available
7.7
463
8.8
314
|
Verified
8.6
540
Feature Not Available
7.5
438
Customer Support
8.6
303
|
Verified
8.2
473
8.3
287
7.8
411
8.4
291
8.2
435
7.4
262
7.0
394
7.9
258
7.8
448
Reporting & Analytics
8.1
297
|
Verified
8.2
517
8.6
304
|
Verified
8.7
567
8.0
277
|
Verified
8.0
467
Mobile & Social
7.4
260
|
Verified
7.8
384
Feature Not Available
7.3
346
8.3
275
|
Verified
7.7
472
Platform
8.3
286
|
Verified
8.7
525
8.4
282
|
Verified
8.7
517
8.6
284
|
Verified
8.6
517
7.5
246
|
Verified
8.1
438
6.8
230
|
Verified
7.6
387
7.5
256
|
Verified
8.0
472
9.4
287
|
Verified
8.5
505
7.4
249
7.8
435
Integration
8.2
269
|
Verified
8.2
468
7.8
260
|
Verified
7.9
418
7.7
243
|
Verified
8.0
409
Generative AI
6.8
225
7.1
315
Agentic AI - CRM
7.3
26
7.3
62
8.6
23
7.5
63
8.3
24
7.5
60
8.3
24
7.3
62
7.8
25
7.3
62
8.5
25
7.3
61
8.1
24
7.1
62
Agentic AI - Sales Performance Management
Not enough data
7.1
29
Not enough data
7.0
29
Not enough data
6.8
28
Incentives
Not enough data
7.3
215
Not enough data
7.7
231
Not enough data
7.5
209
Not enough data
7.8
221
Personalization
Not enough data
8.2
258
Not enough data
8.2
245
Not enough data
8.9
274
Not enough data
8.6
246
Administrative
Not enough data
8.1
253
Not enough data
8.2
246
Not enough data
7.8
199
Agentic AI - Email Tracking
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.6
24
Not enough data
7.0
24
Not enough data
6.9
24
Not enough data
6.9
24
Not enough data
7.3
24
Analytics
Not enough data
8.1
167
Not enough data
7.9
143
Not enough data
Feature Not Available
Customizations
Not enough data
8.1
187
Not enough data
8.2
94
Not enough data
8.5
191
Not enough data
7.9
88
Not enough data
8.2
185
Generative AI
Not enough data
7.4
132
Categories
Categories
Shared Categories
Capsule CRM and monday CRM are categorized as CRM
Unique Categories
Capsule CRM has no unique categories
monday CRM is categorized as Email Tracking and Sales Performance Management
Reviews
Reviewers' Company Size
Capsule CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
9.2%
Marketing and Advertising
8.4%
Information Technology and Services
8.2%
Computer Software
5.2%
Financial Services
5.2%
Other
63.9%
Marketing and Advertising
12.5%
Information Technology and Services
7.8%
Construction
4.6%
Computer Software
4.5%
Real Estate
3.7%
Other
66.9%
Alternatives
Discussions
What are the top 5 CRM systems?
1 Comment
Official Response from Capsule CRM
Choosing the right CRM for your business is crucial as there is no one-size-fits-all solution. Each of the CRM systems mentioned comes with its own strengths...Read more
What is a case in Capsule CRM?
1 Comment
Official Response from Capsule CRM
In Capsule, a "case" has been renamed to a "project." A project in Capsule refers to a structured and organized way to manage and track specific work or...Read more
What is Capsule CRM used for?
1 Comment
Official Response from Capsule CRM
Capsule is used for managing and optimizing customer relationships. It serves as a powerful tool for salespeople, marketers, and business owners to...Read more
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
2 Comments
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 Comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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