Link copied to clipboard # Capsule CRM vs monday AI Work Platform Comparison - What are their main differences? Share [ Export ](/compare/capsule-crm/monday-com/export.csv) Capsulemonday AI Work Platform[+ Add Product](#) Pricing **Capsule CRM** Free Trial **$0.00** 2 Users Per Month · Free **monday AI Work Platform** Free Trial **$12.00** 3 Seats Per Month · Standard **Pricing Insights** from reviews Time to Implement **Capsule CRM** 1 monthFaster Based on 161 responses **monday AI Work Platform** 2 months Based on 610 responses Return on Investment **Capsule CRM** 4 months6 months sooner Based on 154 responses **monday AI Work Platform** 10 months Based on 559 responses Perceived Cost **Capsule CRM** $$$$$ **monday AI Work Platform** $$$$$ Average Discount **Capsule CRM** 8% **monday AI Work Platform** 8% ![Capsule CRM](https://images.g2crowd.com/uploads/product/hd_favicon/fa2c7fe04036e31d16639ba367905491/capsule-crm.svg "Capsule CRM") ![monday AI Work Platform](https://images.g2crowd.com/uploads/product/hd_favicon/0ecee4762e51bfed79001cde447b63a5/monday-com.svg "monday AI Work Platform") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Capsule CRM** [ Ease of Use (94) ](https://www.g2.com/products/capsule-crm/reviews?filters%5Bsentiment_snippet%5D=1600687&qs=pros-and-cons#reviews)[ Customer Support (47) ](https://www.g2.com/products/capsule-crm/reviews?filters%5Bsentiment_snippet%5D=1605099&qs=pros-and-cons#reviews)[ Missing Features (20) ](https://www.g2.com/products/capsule-crm/reviews?filters%5Bsentiment_snippet%5D=1605006&qs=pros-and-cons#reviews)[ Limited Customization (15) ](https://www.g2.com/products/capsule-crm/reviews?filters%5Bsentiment_snippet%5D=1604284&qs=pros-and-cons#reviews) **monday AI Work Platform** [ Ease of Use (4038) ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1057948&qs=pros-and-cons#reviews)[ Team Collaboration (2777) ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1056211&qs=pros-and-cons#reviews)[ Missing Features (1721) ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1054865&qs=pros-and-cons#reviews)[ Learning Curve (1186) ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1054710&qs=pros-and-cons#reviews) Integrations **Capsule CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fe1a5b6fca7e6a5c7e11506f10841393/add-to-crm.png "Product Avatar Image") Add to CRM ](https://www.g2.com/products/add-to-crm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_64cb499ae4c10e973d3eb4d81c4ae4d1/akita-software-akita.jpg "Product Avatar Image") Akita ](https://www.g2.com/products/akita-software-akita/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image") Apollo.io ](https://www.g2.com/products/apollo-io/reviews)[ View all ](https://www.g2.com/products/capsule-crm/integrations) **monday AI Work Platform** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fa97d6608c7b7e4a4cb956537ac563fa/7pace.png "Product Avatar Image") 7pace ](https://www.g2.com/products/7pace/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fe03b870a5e8bed1c3e75aabe3d60817/a3-erp.png "Product Avatar Image") A3 ERP ](https://www.g2.com/products/a3-erp/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58773a1e58e3f3d274316b3188ec4584/adobe-export-pdf.png "Product Avatar Image") Adobe Export PDF ](https://www.g2.com/products/adobe-export-pdf/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d6021e1f6253f85ed0eb22a67eb101b/adobe-photoshop.png "Product Avatar Image") Photoshop ](https://www.g2.com/products/adobe-photoshop/reviews)[ View all ](https://www.g2.com/products/monday-com/integrations) Screenshots **Capsule CRM** ![Capsule CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1371044/G2-1.png) **monday AI Work Platform** ![monday AI Work Platform screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/134045/Workflows-_1_.png) **Ratings** from reviews Meets Requirements **Capsule CRM** 9.0 9.0438 **monday AI Work Platform** 9.0 9.014,076 Ease of Use **Capsule CRM** 9.4 9.4465 **monday AI Work Platform** 9.0 9.014,611 Ease of Setup **Capsule CRM** 9.3 9.3347 **monday AI Work Platform** 8.8 8.88,320 Ease of Admin **Capsule CRM** 9.4 9.4190 **monday AI Work Platform** 9.0 9.06,262 Quality of Support **Capsule CRM** 9.4 9.4385 **monday AI Work Platform** 8.9 8.911,503 Has the product been a good partner in doing business? **Capsule CRM** 9.5 9.5184 **monday AI Work Platform** 9.1 9.16,055 Product Direction (% positive) **Capsule CRM** 9.3 9.3430 **monday AI Work Platform** 9.5 9.513,570 **Features** ratings from reviews CRM 8.0 419 Not enough data Time Tracking Not enough data 9.4 3,667 AI Customer Support Agents Not enough data 10.0 13 Kanban Project Management Not enough data 9.5 1,635 Marketing Resource Management Not enough data 7.3 68 AI Agents For Business Operations Not enough data 9.8 39 Work Management Not enough data 8.4 6,562 Project Collaboration Not enough data 8.4 5,475 Marketing Calendar Not enough data 9.4 1,068 Project and Portfolio Management Not enough data 9.2 1,006 Workflow Management Not enough data 9.2 5,672 Task Management Not enough data 9.4 7,882 Project Management Not enough data 9.2 9,229 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 93.2% Mid-Market(51-1000 emp.) 6.4% Enterprise(\> 1000 emp.) 0.4% Small-Business(50 or fewer emp.) 93.2% Mid-Market(51-1000 emp.) 6.4% Enterprise(\> 1000 emp.) 0.4% Small-Business(50 or fewer emp.) 60.9% Mid-Market(51-1000 emp.) 30.5% Enterprise(\> 1000 emp.) 8.6% Small-Business(50 or fewer emp.) 60.9% Mid-Market(51-1000 emp.) 30.5% Enterprise(\> 1000 emp.) 8.6% **Reviewers' Industry** [![Capsule CRM](https://images.g2crowd.com/uploads/product/hd_favicon/fa2c7fe04036e31d16639ba367905491/capsule-crm.svg "Capsule CRM")](https://www.g2.com/products/capsule-crm/reviews) Capsule CRM Consulting 9.1% Marketing and Advertising 7.5% Information Technology and Services 7.5% Computer Software 5.1% Financial Services 5.1% Other 65.5% [![monday AI Work Platform](https://images.g2crowd.com/uploads/product/hd_favicon/0ecee4762e51bfed79001cde447b63a5/monday-com.svg "monday AI Work Platform")](https://www.g2.com/products/monday-com/reviews) monday AI Work Platform Marketing and Advertising 13.6% Information Technology and Services 6.3% Computer Software 5.4% Construction 3.7% Non-Profit Organization Management 3.5% Other 67.5% Alternatives **Capsule CRM Alternatives** ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) **monday AI Work Platform Alternatives** ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp") [ ClickUp ](/products/clickup/reviews) ![Wrike](https://images.g2crowd.com/uploads/product/hd_favicon/e7b3c8ae7b46d6fdecc3c383064c2ca8/wrike.svg "Wrike") [ Wrike ](/products/wrike/reviews) ![Hive](https://images.g2crowd.com/uploads/product/hd_favicon/45bac350bcb0b3e1b70ab85d890c4e5b/hive-hive-hive.svg "Hive") [ Hive ](/products/hive-hive-hive/reviews) ![Asana](https://images.g2crowd.com/uploads/product/hd_favicon/1487565345/asana.svg "Asana") [ Asana ](/products/asana/reviews) ## Capsule CRM vs monday AI Work Platform When assessing the two solutions, reviewers found Capsule CRM easier to use, set up, and administer. Reviewers also preferred doing business with Capsule CRM overall. - Capsule CRM and monday AI Work Platform both meet the requirements of our reviewers at a comparable rate. - When comparing quality of ongoing product support, reviewers felt that Capsule CRM is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of monday AI Work Platform over Capsule CRM.