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Compare Capsule CRM and monday Work Management 
Featured Products
At a Glance
Market Segments
Small-Business (93.7% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
$0.00 2 Users Per Month
$12.00 3 Seats Per Month
Capsule CRM
Star Rating
(459)4.7 out of 5
Market Segments
Small-Business (93.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 2 Users Per Month
Free Trial is available
Browse all 5 pricing plansmonday Work Management
Star Rating
(14,779)4.7 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 3 Seats Per Month
Free Trial is available
Browse all 5 pricing plansCapsule CRM vs monday Work Management
When assessing the two solutions, reviewers found Capsule CRM easier to use, set up, and administer. Reviewers also preferred doing business with Capsule CRM overall.
- Capsule CRM and monday Work Management both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Capsule CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of monday Work Management over Capsule CRM.
Pricing
Entry-Level Pricing
Capsule CRM
Free
$0.00
2 Users Per Month
Our free CRM to help you get started with basic features for up to 2 users.
- 250 Contacts
- 25 Custom Fields
- 10 AI Content Assists
monday Work Management
Standard
$12.00
3 Seats Per Month
Collaborate and optimize your team processes
- Timeline & Gantt views
- Calendar view
- Guest access
Free Trial
Capsule CRM
Free Trial is available
monday Work Management
Free Trial is available
Ratings
Meets Requirements
9.0
388
9.0
12,266
Ease of Use
9.4
408
9.1
12,534
Ease of Setup
9.3
291
8.8
7,147
Ease of Admin
9.4
176
9.1
5,406
Quality of Support
9.4
342
8.9
9,749
Has the product been a good partner in doing business?
9.5
170
9.1
5,222
Product Direction (% positive)
9.2
386
9.5
11,906
Features by Category
Sales Force Automation
9.1
333
|
Verified
Not enough data
Feature Not Available
Not enough data
8.9
329
|
Verified
Not enough data
9.1
337
|
Verified
Not enough data
7.4
272
Not enough data
8.4
301
|
Verified
Not enough data
7.4
267
Not enough data
7.4
264
Not enough data
8.2
291
|
Verified
Not enough data
Marketing Automation
7.8
285
Not enough data
Feature Not Available
Not enough data
8.8
311
|
Verified
Not enough data
Feature Not Available
Not enough data
Customer Support
8.6
300
|
Verified
Not enough data
8.3
286
Not enough data
8.4
289
Not enough data
7.4
262
Not enough data
7.9
258
Not enough data
Reporting & Analytics
8.0
293
|
Verified
Not enough data
8.6
303
|
Verified
Not enough data
8.0
276
|
Verified
Not enough data
Mobile & Social
7.4
259
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
273
|
Verified
Not enough data
Platform
8.3
282
|
Verified
Not enough data
8.4
279
|
Verified
Not enough data
8.7
283
|
Verified
Not enough data
7.5
245
|
Verified
Not enough data
6.8
230
|
Verified
Not enough data
7.5
256
|
Verified
Not enough data
9.4
286
|
Verified
Not enough data
7.4
248
Not enough data
Integration
8.2
269
|
Verified
Not enough data
7.8
259
|
Verified
Not enough data
7.6
241
|
Verified
Not enough data
Generative AI
6.8
224
Not enough data
Agentic AI - CRM
7.2
25
Not enough data
8.6
22
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
8.0
23
Not enough data
Tasks
Not enough data
9.3
7278
|
Verified
Not enough data
9.3
7286
|
Verified
Not enough data
9.2
7311
|
Verified
Not enough data
9.1
7087
|
Verified
Not enough data
8.3
6447
Not enough data
8.3
6255
Not enough data
8.9
7053
|
Verified
Not enough data
8.6
6541
Projects
Not enough data
9.1
6487
|
Verified
Not enough data
8.7
5936
|
Verified
Not enough data
8.2
5524
|
Verified
Not enough data
8.4
6123
|
Verified
Not enough data
8.7
6340
|
Verified
Not enough data
8.0
5449
|
Verified
Not enough data
8.4
5633
Not enough data
8.5
6001
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
5403
|
Verified
Not enough data
8.2
5106
|
Verified
Resource Management
Not enough data
8.2
5612
|
Verified
Not enough data
8.4
5760
|
Verified
Not enough data
8.7
6108
|
Verified
Project Monitoring
Not enough data
8.2
5073
|
Verified
Not enough data
8.3
5354
|
Verified
Not enough data
8.8
6255
|
Verified
Generative AI
Not enough data
7.2
2739
Not enough data
7.2
2721
Agentic AI - Project Management
Not enough data
6.6
581
Not enough data
6.8
580
Not enough data
6.7
577
Not enough data
6.6
577
Not enough data
6.6
575
Not enough data
6.6
572
Not enough data
6.6
576
Portfolio Management
Not enough data
8.4
806
Not enough data
8.8
807
Not enough data
8.3
782
Not enough data
8.0
777
Project Management
Not enough data
8.4
786
Not enough data
8.8
781
Not enough data
8.1
763
Resource Management
Not enough data
8.2
793
Not enough data
8.2
768
Not enough data
8.3
780
Data & Analytics
Not enough data
8.2
816
Not enough data
8.4
766
Not enough data
8.3
755
Not enough data
7.6
731
Strategy - Project and Portfolio Management
Not enough data
7.4
699
Not enough data
8.3
691
Not enough data
8.4
716
Not enough data
8.4
731
Not enough data
8.4
686
Not enough data
8.3
730
Not enough data
7.8
672
Not enough data
8.3
674
Not enough data
8.2
709
Not enough data
8.6
711
Business Instant Messaging
Not enough data
9.1
1215
Not enough data
9.1
1302
Not enough data
8.8
1239
Business Instant Messaging
Not enough data
7.4
845
Not enough data
7.2
845
Business Instant Messaging
Not enough data
8.3
1148
Not enough data
9.2
1236
Not enough data
8.6
1094
Generative AI - Business Instant Messaging
Not enough data
7.0
153
AI - Business Instant Messaging
Not enough data
6.9
153
Not enough data
7.4
152
Not enough data
7.0
156
Not enough data
7.2
153
Agentic AI - Business Instant Messaging
Not enough data
6.8
39
Not enough data
7.1
41
Setup
Not enough data
8.9
4472
Not enough data
8.9
4602
Not enough data
8.4
4247
Not enough data
8.9
4783
Management
Not enough data
8.8
4453
Not enough data
8.4
3808
Not enough data
8.2
3939
Generative AI
Not enough data
7.3
1868
Agentic AI - Workflow Management
Not enough data
6.5
311
Not enough data
6.6
312
Not enough data
6.5
307
Not enough data
6.5
306
Not enough data
6.6
308
Not enough data
6.5
309
Not enough data
6.5
311
Communication
Not enough data
8.6
966
Not enough data
8.7
958
Not enough data
8.2
1005
Not enough data
8.5
955
Goal Creation
Not enough data
8.5
979
Not enough data
8.5
932
Not enough data
7.8
887
Not enough data
8.9
972
Agentic AI - Objectives and Key Results (OKR)
Not enough data
6.8
92
Not enough data
7.0
92
Tasks
Not enough data
9.3
1270
Not enough data
9.0
1227
Not enough data
9.1
1248
Agentic AI - Kanban Project Management
Not enough data
7.0
50
Not enough data
7.2
51
Not enough data
7.3
50
Not enough data
6.7
50
Not enough data
6.8
50
Not enough data
6.7
50
Not enough data
6.7
50
Kanban Boards
Not enough data
8.8
1229
Not enough data
9.0
1259
Not enough data
9.0
1229
Planning
Not enough data
9.0
1268
Not enough data
8.6
1221
Not enough data
8.7
1201
Platform Basics
Not enough data
8.8
755
Not enough data
9.2
824
Not enough data
8.8
756
Not enough data
8.2
581
Not enough data
9.1
786
Not enough data
9.0
791
Content Planning
Not enough data
9.1
818
Not enough data
9.4
843
Not enough data
9.1
762
Marketing Campaign Performance
Not enough data
8.2
503
Not enough data
8.6
591
Agentic AI - Marketing Calendar
Not enough data
6.4
84
Not enough data
6.6
84
Not enough data
6.6
84
Not enough data
6.6
85
Other Features
Not enough data
8.4
641
Not enough data
8.3
533
Task Creation
Not enough data
9.3
6626
Not enough data
9.2
6682
Not enough data
9.0
6507
Not enough data
8.5
5738
Task Management
Not enough data
9.1
6437
Not enough data
9.2
6576
Not enough data
8.5
5790
Not enough data
8.7
5846
Generative AI
Not enough data
7.2
2656
Not enough data
7.2
2657
Automation
Not enough data
9.0
5137
Not enough data
8.9
5277
Not enough data
8.5
4585
Administration
Not enough data
8.6
4881
Not enough data
8.7
4614
Not enough data
9.3
4933
Project management
Not enough data
9.3
5272
Not enough data
8.6
4708
Not enough data
9.1
5029
Not enough data
8.9
4878
Not enough data
8.9
4812
Not enough data
Feature Not Available
Not enough data
8.9
5131
Workload
Not enough data
8.6
4566
Not enough data
9.0
5037
Not enough data
8.8
4635
Not enough data
8.6
4485
Communication & Collaboration
Not enough data
8.6
4612
Not enough data
8.6
4680
Not enough data
9.2
5074
Cost Management
Not enough data
8.2
3939
Not enough data
8.3
4035
Not enough data
8.0
3777
Integration
Not enough data
8.2
3829
Not enough data
8.0
3961
Not enough data
8.0
3759
Generative AI
Not enough data
7.3
2090
Not enough data
7.4
2099
Agentic AI - Work Management
Not enough data
6.5
439
Not enough data
6.6
439
Not enough data
6.6
440
Not enough data
6.5
441
Communication
Not enough data
Feature Not Available
Not enough data
8.6
4264
Not enough data
8.1
3736
Not enough data
Feature Not Available
Not enough data
8.2
3772
Content & Documents
Not enough data
8.8
4411
Not enough data
9.0
4551
Not enough data
8.6
4419
Not enough data
8.1
3729
Controls
Not enough data
8.6
4169
Not enough data
8.1
3612
Not enough data
8.8
4225
Not enough data
8.4
4132
Not enough data
8.1
3720
Project Management
Not enough data
9.4
4677
Not enough data
9.2
4595
Not enough data
9.2
4498
Not enough data
8.5
4133
Remote Collaboration
Not enough data
8.9
4207
Not enough data
9.0
4407
Not enough data
8.9
4321
Not enough data
7.6
3385
Generative AI
Not enough data
7.1
1873
Not enough data
7.2
1854
Agentic AI - Project Collaboration
Not enough data
6.5
319
Not enough data
6.5
314
Design
Not enough data
8.8
1215
Not enough data
8.7
1253
Not enough data
8.5
1230
Collaboration
Not enough data
9.2
1293
Not enough data
9.0
1288
File Types
Not enough data
8.8
1286
Not enough data
8.6
1232
Not enough data
8.0
1079
Edit & Revise
Not enough data
8.7
1211
Not enough data
8.3
1124
Not enough data
8.4
1189
Integrate & Embed
Not enough data
8.6
1249
Not enough data
8.6
1168
Not enough data
8.6
1231
Operating System
Not enough data
8.9
1170
Not enough data
8.7
1140
Not enough data
7.4
926
Generative AI
Not enough data
7.9
636
Not enough data
7.9
635
Not enough data
7.5
619
Not enough data
7.4
613
Not enough data
7.3
622
Agentic AI - Document Creation
Not enough data
7.4
79
Annotation Tools - Markup Software
Not enough data
8.0
51
Not enough data
7.2
50
Not enough data
8.0
54
Not enough data
7.5
52
Collaboration - Markup Software
Not enough data
8.7
53
Not enough data
8.8
55
Not enough data
9.1
52
Not enough data
9.3
52
Security - Markup Software
Not enough data
8.6
50
Not enough data
8.4
52
Agentic AI - Marketing Resource Management
Not enough data
6.9
55
Not enough data
6.9
55
Not enough data
7.2
54
Agentic AI - Event Planning
Not enough data
6.7
124
Not enough data
6.8
126
Not enough data
6.7
126
Not enough data
6.8
126
Time Tracking
Not enough data
8.5
2536
Not enough data
9.1
2922
Not enough data
8.2
2266
Client Invoicing
Not enough data
7.4
2008
Not enough data
7.0
1893
Not enough data
7.7
2008
Mobile Time Tracking
Not enough data
8.6
2507
Administration
Not enough data
8.4
2390
Not enough data
9.1
2714
Not enough data
9.0
2781
Not enough data
8.3
2308
Not enough data
9.0
2660
Platform
Not enough data
8.7
2500
Not enough data
8.2
2240
Not enough data
8.2
2183
Not enough data
9.0
2657
Not enough data
8.3
2377
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Capsule CRM and monday Work Management share no categories
Unique Categories
Capsule CRM is categorized as CRM
monday Work Management is categorized as Markup Software, Project Collaboration, Work Management, Business Instant Messaging, Kanban Project Management, Objectives and Key Results (OKR), Workflow Management, Project and Portfolio Management, Task Management, Event Planning, Time Tracking, Document Creation, Project Management, Marketing Calendar, and Marketing Resource Management
Reviews
Reviewers' Company Size
Capsule CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday Work Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
9.6%
Marketing and Advertising
8.3%
Information Technology and Services
8.1%
Computer Software
5.4%
Financial Services
4.9%
Other
63.8%
Marketing and Advertising
14.0%
Information Technology and Services
6.0%
Computer Software
5.0%
Construction
3.8%
Non-Profit Organization Management
3.6%
Other
67.7%
Discussions
What are the top 5 CRM systems?
1 Comment
Official Response from Capsule CRM
Choosing the right CRM for your business is crucial as there is no one-size-fits-all solution. Each of the CRM systems mentioned comes with its own strengths...Read more
What is a case in Capsule CRM?
1 Comment
Official Response from Capsule CRM
In Capsule, a "case" has been renamed to a "project." A project in Capsule refers to a structured and organized way to manage and track specific work or...Read more
What is Capsule CRM used for?
1 Comment
Official Response from Capsule CRM
Capsule is used for managing and optimizing customer relationships. It serves as a powerful tool for salespeople, marketers, and business owners to...Read more
Is it possible for you to have your own CRM on Monday?
5 Comments
JK
Monday is a task and project management tool which is very agile and technically you can make a CRM out of it. At our company we didn't as we have...Read more
More than one owner of a task - can they share the one task item?
2 Comments
LR
Hi Jon - yes you can assign a task to more than one person. How I have done it in the past was to create additional "People" columns. Read more
How best to use Monday to manage social media campaigns and publications across multiple clients (for planning purposes in particular)?
2 Comments
KM
I want to increase the size of my Google Drive storage but it's free, because the 15 GB video and photo files currently have a large resolution, so in my...Read more
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