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At a Glance
Market Segments
Small-Business (93.9% of reviews)
Small-Business (74.7% of reviews)
Entry-Level Pricing
$0.00 2 Users Per Month
$65.00 3 User Per Year
Capsule CRM
Star Rating
(455)4.7 out of 5
Market Segments
Small-Business (93.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 2 Users Per Month
Free Trial is available
Browse all 5 pricing plansMaximizer
Star Rating
(657)4.0 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
$65.00 3 User Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Capsule CRM excels in Ease of Use with a score of 9.4, while Maximizer lags behind at 7.9. Reviewers mention that Capsule's intuitive interface makes it easy for new users to navigate and utilize its features effectively.
- Reviewers mention that Capsule CRM offers superior Quality of Support with a score of 9.4 compared to Maximizer's 8.2. Users on G2 highlight Capsule's responsive customer service and extensive knowledge base as key advantages.
- Users say that Capsule CRM shines in Opportunity & Pipeline Management, scoring 8.9, while Maximizer scores only 7.3. Reviewers appreciate Capsule's robust tracking features that help manage sales opportunities more effectively.
- G2 users report that Capsule CRM provides better Mobile User Support with a score of 8.3, compared to Maximizer's 6.6. Users mention that Capsule's mobile app is user-friendly and allows for seamless access to CRM functionalities on the go.
- Reviewers mention that Capsule CRM outperforms Maximizer in Forecasting with a score of 7.9 versus 6.7. Users appreciate Capsule's advanced analytics tools that help predict sales trends more accurately.
- Users report that Capsule CRM has a more favorable Product Direction score of 9.2 compared to Maximizer's 7.9. Reviewers say that Capsule's commitment to continuous improvement and feature updates is evident in their user feedback and product roadmap.
Pricing
Entry-Level Pricing
Capsule CRM
Free
$0.00
2 Users Per Month
Our free CRM to help you get started with basic features for up to 2 users.
- 250 Contacts
- 25 Custom Fields
- 10 AI Content Assists
Maximizer
Base Edition
$65.00
3 User Per Year
- Advanced Contact Management
- Lead & Opportunity Handling
- Task Management
Free Trial
Capsule CRM
Free Trial is available
Maximizer
No trial information availableRatings
Meets Requirements
9.0
385
8.3
573
Ease of Use
9.4
405
7.9
579
Ease of Setup
9.3
288
7.7
318
Ease of Admin
9.4
175
7.9
195
Quality of Support
9.4
339
8.2
551
Has the product been a good partner in doing business?
9.5
169
8.1
193
Product Direction (% positive)
9.2
383
7.9
571
Features by Category
Sales Force Automation
9.1
330
|
Verified
8.3
416
|
Verified
Feature Not Available
7.0
221
8.9
327
|
Verified
7.4
319
|
Verified
9.1
335
|
Verified
7.9
394
|
Verified
7.4
271
6.4
216
|
Verified
8.4
300
|
Verified
7.7
355
|
Verified
7.4
266
Feature Not Available
7.4
263
Feature Not Available
8.2
290
|
Verified
7.5
272
Marketing Automation
7.8
283
6.9
288
Feature Not Available
6.7
241
8.8
309
|
Verified
7.2
270
Feature Not Available
6.3
189
Customer Support
8.6
299
|
Verified
7.5
262
8.3
285
Feature Not Available
8.4
288
7.2
274
7.4
261
Feature Not Available
7.9
257
7.2
219
Reporting & Analytics
8.0
292
|
Verified
7.3
306
|
Verified
8.6
302
|
Verified
7.6
310
|
Verified
8.0
275
|
Verified
6.7
209
|
Verified
Mobile & Social
7.4
258
|
Verified
6.1
108
Feature Not Available
5.7
107
8.3
272
|
Verified
6.6
267
|
Verified
Platform
8.3
281
|
Verified
8.0
245
|
Verified
8.4
278
|
Verified
7.6
232
8.6
282
|
Verified
8.1
240
|
Verified
7.5
244
|
Verified
6.9
159
6.8
229
|
Verified
6.7
139
7.5
255
|
Verified
7.5
198
9.4
285
|
Verified
8.0
226
|
Verified
7.4
247
6.9
130
Integration
8.2
268
|
Verified
7.4
222
|
Verified
7.8
258
|
Verified
6.6
160
|
Verified
7.6
240
|
Verified
6.6
151
|
Verified
Generative AI
6.8
223
5.6
93
Agentic AI - CRM
7.1
23
5.6
13
8.5
21
5.9
13
8.1
22
5.7
14
8.1
22
6.2
13
7.5
22
5.8
12
8.3
22
6.3
14
7.9
22
6.3
14
Content
Not enough data
6.0
67
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
7.2
68
Not enough data
6.7
68
Not enough data
6.5
67
Not enough data
5.5
68
Platform Reporting and Analytics
Not enough data
6.5
67
Not enough data
5.2
66
Customer Support
Not enough data
6.6
65
Not enough data
Feature Not Available
Not enough data
6.8
65
Not enough data
6.4
65
Marketing Automation
Not enough data
6.3
64
Not enough data
6.5
64
Not enough data
5.5
64
Sales Force Automation
Not enough data
6.4
65
Not enough data
7.7
67
Not enough data
Feature Not Available
Not enough data
5.5
64
Not enough data
5.8
62
Agentic AI - Financial Services CRM
Not enough data
4.7
6
Categories
Categories
Shared Categories
Capsule CRM and Maximizer are categorized as CRM
Unique Categories
Capsule CRM has no unique categories
Maximizer is categorized as Financial Services CRM
Reviews
Reviewers' Company Size
Capsule CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Maximizer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
9.7%
Marketing and Advertising
8.3%
Information Technology and Services
8.1%
Computer Software
5.2%
Financial Services
5.0%
Other
63.7%
Financial Services
36.3%
Investment Management
4.2%
Insurance
3.4%
Information Technology and Services
2.9%
Marketing and Advertising
2.7%
Other
50.6%
Alternatives
Discussions
What are the top 5 CRM systems?
1 Comment
Official Response from Capsule CRM
Choosing the right CRM for your business is crucial as there is no one-size-fits-all solution. Each of the CRM systems mentioned comes with its own strengths...Read more
What is a case in Capsule CRM?
1 Comment
Official Response from Capsule CRM
In Capsule, a "case" has been renamed to a "project." A project in Capsule refers to a structured and organized way to manage and track specific work or...Read more
What is Capsule CRM used for?
1 Comment
Official Response from Capsule CRM
Capsule is used for managing and optimizing customer relationships. It serves as a powerful tool for salespeople, marketers, and business owners to...Read more
INPUT CSV LEAD FILES
1 Comment
MR
Lead sheets in the form of a web inquiry page can be integrated into Maximizer using the 'web to lead' technology provided in the product as standard. It is...Read more
INTEGRATION
1 Comment
MR
Maximizer CRM 2017 has integrations for MS Office products (Outlook, Word, Excel) these are included as add-ons with the product. The Web APIs for Maximizer...Read more
Do you integrate with any marketing automations platforms like Marketo?
1 Comment
MD
Maximizer neglected to future-proof Maximizer CRM Live and their self-hosted CRM by not providing any open keys for self serve integration with powerful...Read more
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