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At a Glance
Market Segments
Small-Business (93.9% of reviews)
Enterprise (49.6% of reviews)
Entry-Level Pricing
$0.00 2 Users Per Month
No pricing available
Capsule CRM
Star Rating
(455)4.7 out of 5
Market Segments
Small-Business (93.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 2 Users Per Month
Free Trial is available
Browse all 5 pricing plansFloww.ai
Star Rating
(145)4.7 out of 5
Market Segments
Enterprise (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Floww.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Capsule CRM excels in its Contact & Account Management with a score of 9.2, while Floww.ai offers a slightly higher score of 9.3, indicating that both products provide robust management features, but Floww.ai may have a slight edge in user experience.
- Reviewers mention that Floww.ai shines in Opportunity & Pipeline Management with a score of 9.4 compared to Capsule CRM's 8.8, suggesting that Floww.ai provides more effective tools for tracking sales opportunities and managing pipelines.
- G2 users highlight that Capsule CRM has a strong Customer Support Portal with a score of 8.3, but Floww.ai surpasses this with a score of 9.1, indicating that users may find Floww.ai's support resources more accessible and helpful.
- Users on G2 report that Floww.ai's Lead Management capabilities are superior, scoring 9.4 compared to Capsule CRM's 8.8, which suggests that Floww.ai offers more effective tools for managing and nurturing leads.
- Reviewers say that Capsule CRM's Customization options score 8.2, while Floww.ai's customization features are rated at 9.3, indicating that Floww.ai allows for greater flexibility in tailoring the software to meet specific business needs.
- Users report that Floww.ai's AI Text Generation feature, scoring 9.2, is a standout capability that Capsule CRM lacks, showcasing Floww.ai's innovative use of generative AI to enhance user productivity and content creation.
Pricing
Entry-Level Pricing
Capsule CRM
Free
$0.00
2 Users Per Month
Our free CRM to help you get started with basic features for up to 2 users.
- 250 Contacts
- 25 Custom Fields
- 10 AI Content Assists
Floww.ai
No pricing availableFree Trial
Capsule CRM
Free Trial is available
Floww.ai
No trial information availableRatings
Meets Requirements
9.0
385
9.4
125
Ease of Use
9.4
405
9.5
131
Ease of Setup
9.3
288
9.7
19
Ease of Admin
9.4
175
9.6
17
Quality of Support
9.4
339
9.3
125
Has the product been a good partner in doing business?
9.5
169
9.5
16
Product Direction (% positive)
9.2
383
9.7
129
Features by Category
Sales Force Automation
9.1
330
|
Verified
9.3
84
Feature Not Available
9.2
79
8.9
327
|
Verified
9.4
83
9.1
335
|
Verified
9.4
84
7.4
271
9.2
80
8.4
300
|
Verified
9.4
84
7.4
266
9.2
79
7.4
263
9.2
79
8.2
290
|
Verified
9.2
81
Marketing Automation
7.8
283
8.8
88
Feature Not Available
9.1
86
8.8
309
|
Verified
9.4
95
Feature Not Available
9.2
87
Customer Support
8.6
299
|
Verified
9.2
101
8.3
285
9.1
102
8.4
288
9.3
101
7.4
261
9.2
96
7.9
257
9.1
97
Reporting & Analytics
8.0
292
|
Verified
9.3
86
8.6
302
|
Verified
9.5
88
8.0
275
|
Verified
9.3
78
Mobile & Social
7.4
258
|
Verified
8.9
91
Feature Not Available
8.9
90
8.3
272
|
Verified
9.4
97
Platform
8.3
281
|
Verified
9.3
94
8.4
278
|
Verified
9.3
95
8.6
282
|
Verified
9.3
96
7.5
244
|
Verified
9.1
88
6.8
229
|
Verified
9.1
92
7.5
255
|
Verified
9.1
86
9.4
285
|
Verified
9.2
93
7.4
247
9.1
82
Integration
8.2
268
|
Verified
8.8
99
7.8
258
|
Verified
9.0
100
7.6
240
|
Verified
9.0
92
Generative AI
6.8
223
Feature Not Available
Agentic AI - CRM
7.1
23
Not enough data
8.5
21
Not enough data
8.1
22
Not enough data
8.1
22
Not enough data
7.5
22
Not enough data
8.3
22
Not enough data
7.9
22
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Capsule CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Floww.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
9.7%
Marketing and Advertising
8.3%
Information Technology and Services
8.1%
Computer Software
5.2%
Financial Services
5.0%
Other
63.7%
Education Management
46.1%
E-Learning
34.0%
Higher Education
5.7%
Information Technology and Services
2.8%
Marketing and Advertising
2.1%
Other
9.2%
Alternatives
Discussions
What are the top 5 CRM systems?
1 Comment
Official Response from Capsule CRM
Choosing the right CRM for your business is crucial as there is no one-size-fits-all solution. Each of the CRM systems mentioned comes with its own strengths...Read more
What is a case in Capsule CRM?
1 Comment
Official Response from Capsule CRM
In Capsule, a "case" has been renamed to a "project." A project in Capsule refers to a structured and organized way to manage and track specific work or...Read more
What is Capsule CRM used for?
1 Comment
Official Response from Capsule CRM
Capsule is used for managing and optimizing customer relationships. It serves as a powerful tool for salespeople, marketers, and business owners to...Read more
Floww.ai has no discussions with answers
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