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Compare Capsule CRM and Floww.ai 
Featured Products
At a Glance
Market Segments
Small-Business (93.4% of reviews)
Enterprise (49.6% of reviews)
Entry-Level Pricing
$0.00 2 Users Per Month
No pricing available
Capsule CRM
Star Rating
(470)4.7 out of 5
Market Segments
Small-Business (93.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 2 Users Per Month
Free Trial is available
Browse all 5 pricing plansFloww.ai
Star Rating
(145)4.7 out of 5
Market Segments
Enterprise (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Floww.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Capsule CRM excels in user experience, with many praising its intuitive interface and ease of navigation. Users appreciate the ability to access a wealth of information and share it seamlessly with their teams, which enhances client care and organization.
- According to verified reviews, Floww.ai stands out for its customization options and user-friendly design. Reviewers highlight features like smart boards and extensive filters that help teams manage leads effectively, making it a versatile tool for various use cases.
- Users say that Capsule CRM's implementation process is quick and straightforward, with many noting how the onboarding wizard simplifies setup. This ease of setup contributes to a smoother transition for teams looking to adopt a new CRM.
- Reviewers mention that while Floww.ai has a strong focus on enterprise needs, it also provides a robust set of features for small teams, such as call logs and missed call tracking, which are particularly beneficial for maintaining communication and follow-ups.
- G2 reviewers highlight that Capsule CRM maintains a higher overall satisfaction score, reflecting its ability to meet the needs of small businesses effectively. Users frequently commend its task and reminder features, which help keep their daily activities organized.
- According to recent feedback, Floww.ai's performance in areas like reporting and analytics is well-received, with users appreciating the detailed insights it provides. However, some users feel that Capsule CRM's reporting features are less comprehensive, which may impact decision-making for data-driven teams.
Pricing
Entry-Level Pricing
Capsule CRM
Free
$0.00
2 Users Per Month
Our free CRM to help you get started with basic features for up to 2 users.
- 250 Contacts
- 25 Custom Fields
- 10 AI Content Assists
Floww.ai
No pricing availableFree Trial
Capsule CRM
Free Trial is available
Floww.ai
No trial information availableRatings
Meets Requirements
9.0
397
9.4
125
Ease of Use
9.4
418
9.5
131
Ease of Setup
9.3
301
9.7
19
Ease of Admin
9.4
180
9.6
17
Quality of Support
9.4
350
9.3
125
Has the product been a good partner in doing business?
9.5
174
9.5
16
Product Direction (% positive)
9.3
396
9.7
129
Features by Category
Sales Force Automation
9.1
340
|
Verified
9.3
84
Feature Not Available
9.2
79
8.9
334
|
Verified
9.4
83
9.1
340
|
Verified
9.4
84
7.4
273
9.2
80
8.4
304
|
Verified
9.4
84
7.4
268
9.2
79
7.4
265
9.2
79
8.2
292
|
Verified
9.2
81
Marketing Automation
7.8
287
8.8
88
Feature Not Available
9.1
86
8.8
312
|
Verified
9.4
95
Feature Not Available
9.2
87
Customer Support
8.6
302
|
Verified
9.2
101
8.3
287
9.1
102
8.4
290
9.3
101
7.4
262
9.2
96
7.9
258
9.1
97
Reporting & Analytics
8.1
295
|
Verified
9.3
86
8.6
304
|
Verified
9.5
88
8.0
277
|
Verified
9.3
78
Mobile & Social
7.4
260
|
Verified
8.9
91
Feature Not Available
8.9
90
8.3
275
|
Verified
9.4
97
Platform
8.3
285
|
Verified
9.3
94
8.4
281
|
Verified
9.3
95
8.6
284
|
Verified
9.3
96
7.5
246
|
Verified
9.1
88
6.8
230
|
Verified
9.1
92
7.5
256
|
Verified
9.1
86
9.4
287
|
Verified
9.2
93
7.4
249
9.1
82
Integration
8.2
269
|
Verified
8.8
99
7.8
260
|
Verified
9.0
100
7.7
243
|
Verified
9.0
92
Generative AI
6.8
225
Feature Not Available
Agentic AI - CRM
7.3
26
Not enough data
8.6
23
Not enough data
8.3
24
Not enough data
8.3
24
Not enough data
7.7
24
Not enough data
8.5
25
Not enough data
8.1
24
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Capsule CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Floww.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
9.4%
Marketing and Advertising
8.5%
Information Technology and Services
8.1%
Financial Services
5.3%
Computer Software
5.3%
Other
63.5%
Education Management
46.1%
E-Learning
34.0%
Higher Education
5.7%
Information Technology and Services
2.8%
Marketing and Advertising
2.1%
Other
9.2%
Alternatives
Discussions
What are the top 5 CRM systems?
1 Comment
Official Response from Capsule CRM
Choosing the right CRM for your business is crucial as there is no one-size-fits-all solution. Each of the CRM systems mentioned comes with its own strengths...Read more
What is a case in Capsule CRM?
1 Comment
Official Response from Capsule CRM
In Capsule, a "case" has been renamed to a "project." A project in Capsule refers to a structured and organized way to manage and track specific work or...Read more
What is Capsule CRM used for?
1 Comment
Official Response from Capsule CRM
Capsule is used for managing and optimizing customer relationships. It serves as a powerful tool for salespeople, marketers, and business owners to...Read more
Floww.ai has no discussions with answers
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