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Compare Caplena and Yabble

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At a Glance
Caplena
Caplena
Star Rating
(44)4.5 out of 5
Market Segments
Mid-Market (51.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Caplena
Yabble
Yabble
Star Rating
(11)4.6 out of 5
Market Segments
Small-Business (54.5% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
$8,900.00 Per Year
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Caplena excels in its Quality of Support, achieving a perfect score of 10.0, while Yabble, although strong, scores slightly lower at 9.4. Reviewers mention that Caplena's support team is highly responsive and knowledgeable, making it easier for users to resolve issues quickly.
  • Reviewers mention that Caplena's Ease of Use is rated at 9.6, which is higher than Yabble's score of 9.2. Users on G2 appreciate Caplena's intuitive interface, which simplifies the process of feedback management and analysis.
  • G2 users highlight Caplena's superior Feedback Analysis capabilities, particularly in Thematic Analysis and Sentiment Analysis, where it provides more detailed insights compared to Yabble. Users say that Caplena's tools help them uncover deeper trends in customer feedback.
  • Users report that Yabble shines in Survey Management, particularly in Survey Deployment and Feedback Collection, where it offers more flexible options for reaching respondents. Reviewers mention that Yabble's deployment features are user-friendly and effective.
  • Reviewers mention that Caplena offers robust Custom Reports and Dashboards, allowing users to tailor their data visualization to specific needs, which is a feature that Yabble lacks in comparison. Users appreciate the ability to create personalized reports that align with their business objectives.
  • Users on G2 indicate that while both products have strong Generative AI capabilities, Caplena's AI Text Generation and AI Text Summarization features are more advanced, providing users with more accurate and contextually relevant outputs than Yabble's offerings.
Pricing
Entry-Level Pricing
Caplena
No pricing available
Yabble
Starter
$8,900.00
Per Year
Browse all 5 pricing plans
Free Trial
Caplena
No trial information available
Yabble
No trial information available
Ratings
Meets Requirements
8.9
27
8.3
6
Ease of Use
8.6
41
9.2
6
Ease of Setup
9.1
23
Not enough data
Ease of Admin
9.2
11
Not enough data
Quality of Support
9.8
28
9.4
6
Has the product been a good partner in doing business?
9.3
12
Not enough data
Product Direction (% positive)
10.0
26
10.0
7
Features by Category
7.8
9
Not enough data
Feedback Management
6.7
8
Feature Not Available
8.8
8
Not enough data
8.3
9
Not enough data
Feedback Analysis
8.5
9
Not enough data
7.8
9
Not enough data
8.1
7
Not enough data
Feedback Sources
7.4
9
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
Feature Not Available
Not enough data
Generative AI
7.3
5
Not enough data
8.3
7
Not enough data
8.5
17
Not enough data
Setup
8.7
15
Not enough data
8.6
15
Not enough data
8.7
15
Not enough data
Data
9.2
15
Not enough data
8.4
15
Not enough data
Analysis
8.0
14
Not enough data
8.3
13
Feature Not Available
8.6
13
Not enough data
8.9
16
Not enough data
8.4
17
Not enough data
8.8
16
Feature Not Available
Feature Not Available
Feature Not Available
Customization
8.0
15
Feature Not Available
8.7
13
Feature Not Available
8.2
13
Feature Not Available
Generative AI
7.9
12
Not enough data
7.9
14
Not enough data
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Caplena
Caplena
Yabble
Yabble
Caplena and Yabble are categorized as Feedback Analytics and Text Analysis
Unique Categories
Caplena
Caplena is categorized as Enterprise Feedback Management
Yabble
Yabble has no unique categories
Reviews
Reviewers' Company Size
Caplena
Caplena
Small-Business(50 or fewer emp.)
25.8%
Mid-Market(51-1000 emp.)
51.6%
Enterprise(> 1000 emp.)
22.6%
Yabble
Yabble
Small-Business(50 or fewer emp.)
54.5%
Mid-Market(51-1000 emp.)
27.3%
Enterprise(> 1000 emp.)
18.2%
Reviewers' Industry
Caplena
Caplena
Market Research
43.2%
Retail
4.5%
Marketing and Advertising
4.5%
Leisure, Travel & Tourism
4.5%
Financial Services
4.5%
Other
38.6%
Yabble
Yabble
Market Research
27.3%
Wine and Spirits
9.1%
Telecommunications
9.1%
Retail
9.1%
Leisure, Travel & Tourism
9.1%
Other
36.4%
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Discussions
Caplena
Caplena Discussions
Monty the Mongoose crying
Caplena has no discussions with answers
Yabble
Yabble Discussions
Monty the Mongoose crying
Yabble has no discussions with answers