The way in which the transition was made when we would go in as an IT team.
They are very intelligent, hard working, and are very good communicators.
Frequently transfer of knowledge and lacking experience within a company's scope means missing intricacies that you get with someone who has worked within a company for a number of years. depending on context this may be tolerable, but has shot us in the foot.
Prefer to scale down Project Management time or have none at all for limited engagement projects where questions are pre-defined