Compare Canva and Promo 
Featured Products
At a Glance
Market Segments
Small-Business (66.8% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
Free
No pricing available
Canva
Star Rating
(7,386)4.7 out of 5
Market Segments
Small-Business (66.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansPromo
Star Rating
(47)4.3 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about PromoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Canva excels in user-friendliness, with many users appreciating its intuitive interface and the ability to create professional designs quickly. Features like the Text to Image AI and a vast library of templates make it a favorite for those who need to produce high-quality visuals without a steep learning curve.
- Users say that Promo is particularly strong in video creation, highlighting its ease of use and the ability to customize ads with stock music and videos. Reviewers have noted how seamlessly it integrates with platforms like Shopify, making it a great choice for businesses focused on video marketing.
- According to verified reviews, Canva's implementation process is notably quick and straightforward, with users praising the onboarding experience that helps them get started without hassle. This contrasts with Promo, which, while user-friendly, has received mixed feedback on setup speed.
- Reviewers mention that Canva's extensive template library and editing tools significantly enhance productivity, allowing users to create a variety of materials, from social media posts to presentations, with minimal effort. In comparison, Promo's template options are more limited, which may restrict creativity for some users.
- G2 reviewers highlight that while both platforms offer solid support, Canva's overall support quality is slightly lower than Promo's. Users have noted that Promo's customer service is responsive and helpful, particularly for those needing assistance with video projects.
- Users report that Canva's collaborative features, such as file sharing and real-time editing, are superior, making it an ideal choice for teams. Promo, while functional, does not offer the same level of collaboration tools, which could be a drawback for users working in group settings.
Pricing
Entry-Level Pricing
Canva
Canva Free
Free
Everything you need to start designing
- Easy drag-and-drop editor
- 1M+ professionally-designed templates
- 1000+ design types (social posts, presentations and more)
Promo
No pricing availableFree Trial
Canva
Free Trial is available
Promo
No trial information availableRatings
Meets Requirements
9.2
5,253
8.6
40
Ease of Use
9.4
5,321
9.0
40
Ease of Setup
9.6
1,904
8.7
13
Ease of Admin
9.4
1,094
8.5
12
Quality of Support
8.8
3,902
8.9
35
Has the product been a good partner in doing business?
9.4
1,019
8.3
12
Product Direction (% positive)
9.4
5,115
9.1
38
Features by Category
Reports
8.8
437
Not enough data
8.9
439
Not enough data
9.1
514
Not enough data
8.7
423
Not enough data
9.1
468
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
8.8
437
Not enough data
8.9
439
Not enough data
9.1
514
Not enough data
8.7
423
Not enough data
9.1
468
Not enough data
Reports
8.7
392
Not enough data
8.8
392
Not enough data
8.7
382
Not enough data
Generative AI
8.5
210
Not enough data
8.3
204
Not enough data
Visualization
9.2
466
Not enough data
8.9
393
Not enough data
9.1
427
Not enough data
9.2
468
Not enough data
Data Updates
8.7
382
Not enough data
9.0
423
Not enough data
Collaboration
9.4
470
Not enough data
Feature Not Available
Not enough data
9.2
470
Not enough data
Data Updates
8.7
402
Not enough data
9.0
458
Not enough data
8.6
389
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Template Creation
9.5
2596
Not enough data
8.7
2573
Not enough data
9.3
2740
Not enough data
9.1
2456
Not enough data
Design & Editing
8.9
2514
Not enough data
8.9
2574
Not enough data
8.9
2473
Not enough data
Ad Management
8.8
1772
Not enough data
9.1
2289
Not enough data
8.5
1521
Not enough data
Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Grammar
8.7
65
Not enough data
8.4
65
Not enough data
8.9
63
Not enough data
Formatting
7.7
62
Not enough data
8.2
60
Not enough data
7.8
59
Not enough data
Content
8.7
62
Not enough data
8.9
63
Not enough data
8.2
59
Not enough data
Product Type
8.7
60
Not enough data
8.3
60
Not enough data
Generative AI
9.0
56
Not enough data
8.6
54
Not enough data
Design Tools
8.5
70
Not enough data
9.0
71
Not enough data
8.5
72
Not enough data
9.3
75
Not enough data
9.2
77
Not enough data
Communication Tools
8.2
67
Not enough data
8.6
69
Not enough data
Integrations
8.6
60
Not enough data
8.8
70
Not enough data
Software Offering
8.7
70
Not enough data
8.9
71
Not enough data
8.7
73
Not enough data
Agentic AI - Collaborative Whiteboard
8.6
54
Not enough data
8.4
52
Not enough data
8.5
55
Not enough data
Platform Basics
9.2
384
8.8
16
9.1
361
8.2
15
9.6
377
8.2
17
Platform Content
8.6
337
8.3
10
9.3
400
8.1
17
9.1
355
8.0
16
9.3
366
8.6
15
Platform Additional Functionality
7.5
313
8.3
11
8.6
331
8.2
12
8.8
326
8.3
9
Generative AI
7.9
302
Not enough data
7.7
299
Not enough data
7.2
290
Not enough data
7.7
287
Not enough data
6.9
279
Not enough data
7.3
284
Not enough data
7.7
292
Not enough data
Design
9.5
518
Not enough data
9.2
510
Not enough data
9.2
503
Not enough data
9.2
502
Not enough data
9.1
489
Not enough data
9.2
493
Not enough data
Platform Additional Functionality
8.8
453
Not enough data
9.2
491
Not enough data
Performance Tracking
8.8
666
Not enough data
8.7
617
Not enough data
9.2
686
Not enough data
Functionality
9.4
710
Not enough data
8.8
637
Not enough data
9.1
677
Not enough data
8.9
643
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
8.7
141
Not enough data
9.2
135
Not enough data
7.7
128
Not enough data
8.0
116
Not enough data
Search
8.0
116
Not enough data
7.7
94
Not enough data
7.0
96
Not enough data
8.0
98
Not enough data
Permissions
7.5
94
Not enough data
8.3
111
Not enough data
8.4
113
Not enough data
Platform
9.0
124
Not enough data
9.1
126
Not enough data
9.3
126
Not enough data
Agentic AI - Brand Asset Management
7.0
87
Not enough data
7.2
87
Not enough data
7.5
86
Not enough data
7.5
86
Not enough data
7.3
87
Not enough data
7.3
86
Not enough data
Image Generation
8.6
231
Not enough data
8.3
245
Not enough data
9.1
231
Not enough data
8.7
222
Not enough data
9.0
233
Not enough data
Advanced Functionality
8.7
221
Not enough data
8.1
219
Not enough data
8.2
213
Not enough data
9.1
235
Not enough data
Model
8.3
218
Not enough data
8.9
221
Not enough data
8.7
209
Not enough data
Commercial Rights & Licensing - AI Image Generators
9.4
77
Not enough data
License Type Transparency - AI Image Generators
9.4
37
Not enough data
Planning
7.9
487
Not enough data
Publishing
8.5
496
Not enough data
Social Media
8.7
523
Not enough data
Planning
7.9
519
Not enough data
Generative AI
7.5
487
Not enough data
7.4
459
Not enough data
7.4
472
Not enough data
7.3
476
Not enough data
6.7
465
Not enough data
Agentic AI - Content Creation
7.4
297
Not enough data
7.5
293
Not enough data
7.5
295
Not enough data
7.7
299
Not enough data
7.5
294
Not enough data
7.5
292
Not enough data
7.7
299
Not enough data
Generative AI
7.7
636
Not enough data
7.2
537
Not enough data
Agentic AI - Photo Editing
7.9
270
Not enough data
Video Creation - AI Video Generation
8.5
104
Not enough data
8.1
97
Not enough data
8.3
97
Not enough data
8.9
100
Not enough data
8.4
93
Not enough data
8.3
95
Not enough data
Generative AI - AI Video Generation
8.0
100
Not enough data
Editing - AI Video Generation
8.3
100
Not enough data
9.0
98
Not enough data
Storage & Management - AI Video Generation
8.8
100
Not enough data
8.9
97
Not enough data
8.7
97
Not enough data
8.5
96
Not enough data
Logistics - Print Fulfillment
8.8
78
Not enough data
8.6
75
Not enough data
Agentic AI - Print Fulfillment Services
7.9
42
Not enough data
Customization - Print Fulfillment
8.6
76
Not enough data
8.8
76
Not enough data
9.3
79
Not enough data
Video creation - Video Content Creation
7.9
298
Not enough data
7.6
280
Not enough data
8.4
309
Not enough data
9.0
312
Not enough data
8.3
295
Not enough data
8.3
278
Not enough data
7.5
270
Not enough data
7.8
302
Not enough data
8.6
288
Not enough data
Distribution - Video Content Creation
7.7
267
Not enough data
8.0
282
Not enough data
9.0
297
Not enough data
Analytics - Video Content Creation
7.7
265
Not enough data
7.5
260
Not enough data
Training & Support - Video Content Creation
8.1
280
Not enough data
8.2
285
Not enough data
Integrations - Video Content Creation
8.6
281
Not enough data
8.5
285
Not enough data
8.1
275
Not enough data
Other - Video Content Creation
8.8
290
Not enough data
8.6
285
Not enough data
Agentic AI - Video Content Creation
7.8
177
Not enough data
7.9
176
Not enough data
Functionality - Logo Design Tools
9.3
434
Not enough data
8.9
423
Not enough data
9.0
417
Not enough data
9.3
433
Not enough data
9.0
424
Not enough data
9.2
427
Not enough data
Content Generation - AI Content Creation Platforms
8.7
154
Not enough data
9.0
153
Not enough data
9.0
153
Not enough data
Management - AI Content Creation Platforms
8.9
148
Not enough data
8.9
145
Not enough data
8.8
145
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
9.5
92
Not enough data
9.6
82
Not enough data
7.9
70
Not enough data
8.2
73
Not enough data
Growth
7.6
66
Not enough data
7.5
66
Not enough data
8.6
70
Not enough data
7.4
65
Not enough data
7.8
65
Not enough data
Content
7.7
68
Not enough data
8.1
68
Not enough data
8.7
62
Not enough data
7.6
62
Not enough data
Support
8.7
65
Not enough data
Categories
Categories
Shared Categories
Canva and Promo are categorized as Presentation
Unique Categories
Canva is categorized as AI Content Creation Platforms, Logo Design Tools, Video Content Creation, AI Video Generators, AI Image Generators, Design Systems, AI Writing Assistant, Content Creation, Display Ad Design, Photo Editing, Desktop Publishing, Data Visualization, Print Fulfillment Services, Brand Asset Management, Collaborative Whiteboard, Website Builder, and AI Presentation Tools
Promo is categorized as Video Editing
Reviews
Reviewers' Company Size
Canva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Promo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.8%
Information Technology and Services
6.9%
Computer Software
5.2%
Non-Profit Organization Management
5.1%
Education Management
4.1%
Other
65.0%
Marketing and Advertising
21.7%
Retail
8.7%
Financial Services
8.7%
Information Services
6.5%
Religious Institutions
4.3%
Other
50.0%
Discussions
Can you use Canva designs for commercial purposes?
24 Comments
MS
Yes provided you have signed up for the PRO Version to use licensed photosRead more
What is included in Canva Pro?
23 Comments
JS
1000's of Templates, Elements, graphics, photographs, designsRead more
What are the features of Canva?
16 Comments
MW
Infographics, Collaborative projects, slide themes, lots of free high quality photos and graphics to create your own. Deployment for educations really really...Read more
How do i get a refund back for the software i didnt use?
1 Comment
AG
Hi Vallence,
All plans ( monthly/annual) that Promo offers can be canceled on the website prior to any renewal so there is no additional charge. There is...Read more
Promo has no more discussions with answers
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