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# Canny vs Frill Comparison - What are their main differences?

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CannyFrill[+ Add Product](#)

Reviews

**Canny** [

4.5/5(108)

](https://www.g2.com/products/canny/reviews#reviews)

**Frill** [

4.9/5(25)

](https://www.g2.com/products/frill/reviews#reviews)

Pricing

**Canny**
Free Trial

**Free** 25 tracked users Per Month · FREE

**Frill**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Canny**
1 month

Based on 33 responses

**Frill**
Not enough reviews yet

Return on Investment

**Canny**
10 months

Based on 29 responses

**Frill**
Not enough reviews yet

Perceived Cost

**Canny**
$$$$$

**Frill**
Not enough reviews yet

Average Discount

**Canny**
11%

**Frill**
Not enough reviews yet

 ![Canny](https://images.g2crowd.com/uploads/product/hd_favicon/009d0d436c1a0a4d18705fcff70c1397/canny.svg "Canny")

 ![Frill](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f25577dd54a5b7f83c92942a6d1fdda1/frill.png "Frill")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

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Who do you want to talk with?

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Pros & Cons

**Canny**
[
Ease of Use (17)
](https://www.g2.com/products/canny/reviews?filters%5Bsentiment_snippet%5D=1393158&qs=pros-and-cons#reviews)[
Features (11)
](https://www.g2.com/products/canny/reviews?filters%5Bsentiment_snippet%5D=1392027&qs=pros-and-cons#reviews)[
Missing Features (6)
](https://www.g2.com/products/canny/reviews?filters%5Bsentiment_snippet%5D=1392184&qs=pros-and-cons#reviews)[
Idea Duplication (5)
](https://www.g2.com/products/canny/reviews?filters%5Bsentiment_snippet%5D=1392383&qs=pros-and-cons#reviews)

**Frill**
Not enough data

Integrations

**Canny**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image")

Salesforce Sales Cloud

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_205c43a22cc9f5d110bca0feac5ef444/twilio-segment.png "Product Avatar Image")

Twilio Segment

](https://www.g2.com/products/twilio-segment/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5bea21648f3f6037c009de3c26ee3a91/vercel.jpg "Product Avatar Image")

Vercel

](https://www.g2.com/products/vercel/reviews)[
View all
](https://www.g2.com/products/canny/integrations)

**Frill**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[
View all
](https://www.g2.com/products/frill/integrations)

Screenshots

**Canny**
 ![Canny screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1357568/1.png)

**Frill**
 ![Frill screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/174375/Summary.png)

Ratings

Meets Requirements

**Canny**

8.6

8.698

**Frill**

9.4

9.415

Ease of Use

**Canny**

9.1

9.199

**Frill**

9.8

9.815

Ease of Setup

**Canny**

9.1

9.180

**Frill**

10.0

10.07

Ease of Admin

**Canny**

9.2

9.270

**Frill**

10.0

10.07

Quality of Support

**Canny**

9.2

9.278

**Frill**

9.8

9.814

Has the product been a good partner in doing business?

**Canny**

9.4

9.462

**Frill**

9.8

9.87

Product Direction (% positive)

**Canny**

8.8

8.895

**Frill**

10.0

10.011

Features

Enterprise Feedback Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);)

8.0

39

9.7

9

Generative AI

AI Text Generation

7.2(won by default)

24

Not enough data

AI Text Summarization

7.0(won by default)

23

Not enough data

Generative AI

Not enough data

Not enough data

Survey Management

Brand Design Consistency

8.2

34

9.8(won by 1.6)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Survey Deployment

7.9

33

9.4(won by 1.5)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Feedback Collection

9.3

38

10.0(won by 0.7)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Device Responsiveness

8.8

33

9.8(won by 1.0)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Surveys & Feedback

Not enough data

Not enough data

Mobile Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Process Management

Feedback Aggregation

8.8

37

10.0(won by 1.2)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Trigger Alerts

8.2

33

9.3(won by 1.1)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Real-Time Analysis

7.5

32

9.7(won by 2.2)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Real-Time Action

8.0

33

9.7(won by 1.7)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

360 Degree Feedback

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

System Management

Security

8.4

30

9.3(won by 0.9)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

System Monitoring

8.0

31

9.7(won by 1.7)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

SSL Security

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Additional Functionality

Customer Experience Management

Not enough data

Not enough data

NPS of Employees

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Text Fields

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

NPS of Customers

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

Strategy and Innovation Roadmapping Tools[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

7.1

25

Not enough data

Analytics

Analytics

6.1(won by default)

20

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Execution

Team Collaboration

7.8(won by default)

24

Not enough data

Project Management

8.0(won by default)

24

Not enough data

Task Management

7.0(won by default)

22

Not enough data

Workflow Management

Not enough data

Not enough data

Portfolio Management

Not enough data

Not enough data

Evaluation Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Roadmapping

Roadmaps

7.8(won by default)

23

Not enough data

Timelines

6.7(won by default)

21

Not enough data

Additional Functionality

Brainstorming

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Idea Development

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Ideation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Polls/Voting

Not enough data

Not enough data

API

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

User Research Repositories[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

8.1

9

Not enough data

Management

Team Collaboration

8.3(won by default)

9

Not enough data

Access Control

7.6(won by default)

9

Not enough data

Data Security

8.3(won by default)

9

Not enough data

Functionality

Sentiment Analysis

8.3(won by default)

9

Not enough data

Tagging

7.4(won by default)

9

Not enough data

Note Taking

8.3(won by default)

9

Not enough data

Integrations

8.5(won by default)

9

Not enough data

Idea Management[Hide 74 FeaturesShow 74 Features](javascript:void(0);)

7.5

37

Not enough data

Feedback

Ranking

8.9(won by default)

33

Not enough data

Commenting

8.7(won by default)

35

Not enough data

Idea Sources

External Idea Generation

9.0(won by default)

33

Not enough data

Internal Idea Generation

8.5(won by default)

34

Not enough data

Idea Collection

Idea Campaigns

8.1(won by default)

32

Not enough data

Surveys

6.2(won by default)

30

Not enough data

Forums

6.7(won by default)

31

Not enough data

Suggestion Box

8.2(won by default)

34

Not enough data

Mind Mapping

5.9(won by default)

30

Not enough data

Integrations

Gamification

5.5(won by default)

30

Not enough data

Project Planning

6.7(won by default)

32

Not enough data

Strategic Planning

Not enough data

Not enough data

Agentic AI - Idea Management

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Approval Workflow

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Ideation

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Crowdsourcing

Not enough data

Not enough data

Innovation Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Activity/News Feed

Not enough data

Not enough data

Idea Collection

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Mind Maps

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Polls/Voting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Idea Development

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Product Management[Hide 72 FeaturesShow 72 Features](javascript:void(0);)

6.8

47

Not enough data

Communication

Wiki Documentation

7.3(won by default)

44

Not enough data

Community Forum

7.6(won by default)

41

Not enough data

Customer Ideation

8.7(won by default)

44

Not enough data

NPS of Customers

Not enough data

Not enough data

Planning

Work Capacity

6.8(won by default)

38

Not enough data

Task Ranking

7.5(won by default)

38

Not enough data

Custom Workflows

6.4(won by default)

38

Not enough data

Release Forecasting

6.4(won by default)

38

Not enough data

Kanban Board

Feature Not Available

Not enough data

Projections

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Workflow Management

Time Tracking

5.8(won by default)

39

Not enough data

Progress Monitoring

7.2(won by default)

39

Not enough data

Budgeting

5.2(won by default)

39

Not enough data

Team Scorecard

5.7(won by default)

38

Not enough data

Progress Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Milestone Tracking

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Additional Functionality

Task Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Task Planning

Not enough data

Not enough data

Product Lifecycle Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Planning Tools

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Requirements Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Project Planning

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Release Planning

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Deadline Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Product Roadmapping

Not enough data

Not enough data

Idea Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Agile Methodologies

Not enough data

Not enough data

Timeline Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Project Templates

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Guest Access

Not enough data

Not enough data

Visualization

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Repository Management[Hide 46 FeaturesShow 46 Features](javascript:void(0);)

Not enough data

Not enough data

Functionality

Package Management

Not enough data

Not enough data

Integration

Feature Not Available

Not enough data

Code Analysis

Not enough data

Not enough data

Vulnerability Checks

Not enough data

Not enough data

Static Analysis

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Repository Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Testing/QA Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Management

Package Access Control

Not enough data

Not enough data

Package Tracking

Not enough data

Not enough data

Automation

Not enough data

Not enough data

Rollback

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Bug Tracking

Not enough data

Not enough data

Additional Functionality

Code Review

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

API

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Bug/Issue Capture

Not enough data

Not enough data

Custom Development

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Multiple Programming Languages Supported

Not enough data

Not enough data

Security Testing

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Collaborative Development

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Performance Monitoring

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Wiki

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Feedback Analytics[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

Not enough data

Feedback Management

Tagging

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Custom Reports and Dashboards

Not enough data

Not enough data

Feedback Analysis

Thematic Analysis

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

NPS/CSAT Scoring

Not enough data

Not enough data

Feedback Sources

Online Reviews

Not enough data

Not enough data

Surveys

Not enough data

Not enough data

Social Media

Not enough data

Not enough data

Customer Service Channels

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Canny](https://images.g2crowd.com/uploads/product/hd_favicon/009d0d436c1a0a4d18705fcff70c1397/canny.svg "Canny")](https://www.g2.com/products/canny/reviews)

Canny

Small-Business(50 or fewer emp.)

57.5%

Mid-Market(51-1000 emp.)

39.6%

Enterprise(\> 1000 emp.)

2.8%

[![Frill](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f25577dd54a5b7f83c92942a6d1fdda1/frill.png "Frill")](https://www.g2.com/products/frill/reviews)

Frill

Small-Business(50 or fewer emp.)

100.0%

Mid-Market(51-1000 emp.)

0%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

57.5%

100.0%

Mid-Market

(51-1000 emp.)

39.6%

0%

Enterprise

(\> 1000 emp.)

2.8%

0%

Reviewers' Industry

[![Canny](https://images.g2crowd.com/uploads/product/hd_favicon/009d0d436c1a0a4d18705fcff70c1397/canny.svg "Canny")](https://www.g2.com/products/canny/reviews)
Canny

Computer Software

43.4%

Information Technology and Services

15.1%

Financial Services

4.7%

Construction

2.8%

Research

2.8%

Other

31.1%

[![Frill](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f25577dd54a5b7f83c92942a6d1fdda1/frill.png "Frill")](https://www.g2.com/products/frill/reviews)
Frill

Marketing and Advertising

32.0%

Computer Software

12.0%

Information Technology and Services

8.0%

Translation and Localization

4.0%

Sports

4.0%

Other

40.0%

Alternatives

**Canny Alternatives**

 ![UserVoice](https://images.g2crowd.com/uploads/product/hd_favicon/454fc7716651873ba90fb76cd24aa3dd/uservoice.svg "UserVoice")

[
UserVoice
](/products/uservoice/reviews)

 ![Aha!](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3f65e03dad098005646f58fdebc87312/aha.png "Aha!")

[
Aha!
](/products/aha/reviews)

 ![Productboard](https://images.g2crowd.com/uploads/product/hd_favicon/0413b19203f6f40a616d508ed2abcf8e/productboard.svg "Productboard")

[
Productboard
](/products/productboard/reviews)

 ![Jira](https://images.g2crowd.com/uploads/product/hd_favicon/33ea9716a927c77d0e0c7cfe1a01035d/jira.svg "Jira")

[
Jira
](/products/jira/reviews)

**Frill Alternatives**

 ![Aha!](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3f65e03dad098005646f58fdebc87312/aha.png "Aha!")

[
Aha!
](/products/aha/reviews)

 ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")

[
UserTesting
](/products/usertesting/reviews)

 ![HubSpot Service Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-service-hub.svg "HubSpot Service Hub")

[
Service Hub
](/products/hubspot-service-hub/reviews)

 ![Salesforce Service Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Salesforce Service Cloud")

[
Salesforce Service Cloud
](/products/agentforce-service-formerly-salesforce-service-cloud/reviews)

## Canny vs Frill

When assessing the two solutions, reviewers found Frill easier to use, set up, and administer. Reviewers also preferred doing business with Frill overall.

- Reviewers felt that Frill meets the needs of their business better than Canny.
- When comparing quality of ongoing product support, reviewers felt that Frill is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Frill over Canny.