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Compare Candu and Whatfix 
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At a Glance
Market Segments
Mid-Market (48.8% of reviews)
Enterprise (44.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Candu
Star Rating
(43)4.5 out of 5
Market Segments
Mid-Market (48.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CanduWhatfix
Star Rating
(494)4.6 out of 5
Market Segments
Enterprise (44.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Whatfix excels in Quality of Support with a score of 9.7, while Candu, although still strong, has a slightly lower score of 9.3. Reviewers mention that Whatfix's support team is highly responsive and knowledgeable, making it easier for users to resolve issues quickly.
- Reviewers mention that Whatfix offers superior Ease of Use with a score of 8.7 compared to Candu's 7.6. Users say that the intuitive interface and straightforward navigation in Whatfix significantly enhance the user experience, making it easier for teams to adopt the software.
- G2 users highlight Whatfix's robust Account-Level Analytics with a score of 8.0, which provides detailed insights into user engagement. In contrast, Candu lacks this feature, leading users to feel they miss out on critical data that could inform their strategies.
- Users on G2 report that Whatfix's Audio-visual Walkthroughs score 8.7, making it a preferred choice for creating engaging user experiences. Candu's score of 7.4 indicates that while it offers walkthroughs, they may not be as effective or engaging as those provided by Whatfix.
- Reviewers mention that Whatfix shines in Self-Service Experience with a Knowledge Base score of 8.9, which is highly rated for its comprehensive resources. Candu, however, does not match this level of support, leading users to feel less empowered to find solutions independently.
- Users say that Whatfix's Text Bubble Walkthroughs score 9.0, providing a clear and effective way to guide users through processes. In comparison, Candu's score of 7.3 suggests that its text-based guidance may not be as impactful, leaving users wanting more clarity in their onboarding experience.
Pricing
Entry-Level Pricing
Candu
No pricing availableWhatfix
No pricing availableFree Trial
Candu
Free Trial is available
Whatfix
Free Trial is available
Ratings
Meets Requirements
8.5
33
8.8
338
Ease of Use
7.6
34
8.6
408
Ease of Setup
8.2
14
8.3
358
Ease of Admin
9.0
12
8.5
277
Quality of Support
9.3
33
9.7
338
Has the product been a good partner in doing business?
9.7
13
9.5
276
Product Direction (% positive)
9.3
32
9.7
323
Features by Category
User Analysis
Feature Not Available
8.0
156
Feature Not Available
8.1
172
User Support
8.2
28
8.2
163
5.6
18
8.0
142
8.4
24
8.0
144
Walkthrough Type
7.4
21
8.5
166
7.3
22
8.9
190
Platform Basics - Digital Adoption Platform
Not enough data
8.3
39
Not enough data
8.7
41
Analytics - Digital Adoption Platform
Not enough data
8.3
40
Functions - Digital Adoption Platform
Not enough data
8.2
39
Not enough data
8.6
44
Agentic AI - Digital Adoption Platform
Not enough data
7.2
28
Product Analytics
Not enough data
8.1
51
Not enough data
8.1
51
Not enough data
7.8
47
Not enough data
7.6
46
Not enough data
7.5
46
Not enough data
7.2
41
Not enough data
7.0
36
Not enough data
7.4
43
Agentic AI - Product Analytics
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Generative AI
Not enough data
7.6
51
Self-Service Experience
Not enough data
8.9
146
Not enough data
8.8
141
Not enough data
8.1
93
Not enough data
7.0
68
Not enough data
8.2
84
Self-Service Platform
Not enough data
8.6
91
Not enough data
8.1
88
Not enough data
7.6
77
Not enough data
8.0
89
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Candu and Whatfix are categorized as Digital Adoption Platform
Unique Categories
Candu has no unique categories
Reviews
Reviewers' Company Size
Candu
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
34.9%
Information Technology and Services
18.6%
Marketing and Advertising
9.3%
E-Learning
7.0%
Design
7.0%
Other
23.3%
Computer Software
16.1%
Information Technology and Services
14.0%
Financial Services
4.0%
Insurance
3.8%
Banking
3.1%
Other
59.1%
Discussions
What is Candu used for?
1 Comment
DM
Build & iterate your UI without developer timeRead more
Candu has no more discussions with answers
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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