G2 reviewers report that WalkMe excels in providing a seamless user experience, with many users highlighting its ability to reduce training time through in-app support and self-service learning. This feature significantly enhances productivity and efficiency, making it a preferred choice for organizations focused on digital adoption.
Users say that Candu offers a highly intuitive drag-and-drop builder, allowing product teams to create personalized in-app experiences without any coding. This capability is particularly appreciated for its ability to save development resources and guide users effectively through new offerings.
According to verified reviews, WalkMe's implementation process is praised for its quick setup and intuitive onboarding wizard, which helps users get started with minimal friction. This contrasts with Candu, where some users have noted that while the setup is straightforward, it may not be as seamless as WalkMe's.
Reviewers mention that WalkMe's customer support is a standout feature, with many users commending the quality of assistance they receive. This support is seen as a key driver for successful digital adoption, whereas Candu users have expressed satisfaction with their onboarding experience but have not highlighted support to the same extent.
Users highlight that WalkMe's step-by-step guidance helps reduce confusion and lowers support requests, making it easier for users to complete tasks. In comparison, while Candu also provides guidance through tutorials, some users feel that WalkMe's approach is more effective in enhancing the overall user experience.
According to recent feedback, WalkMe is recognized for its robust features and seamless integration capabilities, which are crucial for enterprises looking to enhance their digital tools. Candu, while effective for mid-market companies, may not offer the same level of comprehensive features that larger organizations require.
Pricing
Entry-Level Pricing
Candu
No pricing available
WalkMe
No pricing available
Free Trial
Candu
Free Trial is available
WalkMe
Free Trial is available
Ratings
Meets Requirements
8.5
33
8.7
465
Ease of Use
7.6
34
8.3
474
Ease of Setup
8.2
14
8.1
383
Ease of Admin
9.0
12
8.3
360
Quality of Support
9.3
33
8.8
460
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Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
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