Compare Calltracks and Marchex 
Featured Products
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (54.4% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
£49 month
Free Trial Per Month
Calltracks
Star Rating
(14)4.1 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
£49 month
Browse all 4 pricing plansMarchex
Star Rating
(184)4.1 out of 5
Market Segments
Small-Business (54.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plansCalltracks vs Marchex
- Reviewers felt that Calltracks meets the needs of their business better than Marchex.
- When comparing quality of ongoing product support, reviewers felt that Calltracks is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Calltracks over Marchex.
Pricing
Entry-Level Pricing
Calltracks
Standard
£49
month
- Unlimited Users
- Includes 1 x Dynamic Number
- Google Analytics / Universal Analytics Integration
Marchex
Marchex Marketing Edge - Core
Free Trial
Per Month
Know which marketing efforts generate inbound calls and texts
- Call tracking using toll-free and local numbers
- Basic routing (IVR selection, Time of Day, Follow-me)
- Dynamic Number Insertion: 1:1, Channel, Session, Keyword, or Campaign Attribution
Free Trial
Calltracks
Free Trial is available
Marchex
Free Trial is available
Ratings
Meets Requirements
9.3
9
8.2
168
Ease of Use
8.1
9
8.0
167
Ease of Setup
Not enough data
7.8
134
Ease of Admin
Not enough data
7.9
134
Quality of Support
8.3
9
8.2
159
Has the product been a good partner in doing business?
Not enough data
8.3
133
Product Direction (% positive)
8.8
10
7.2
165
Features by Category
Call Analytics
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
Not enough data
8.7
42
Not enough data
8.9
43
Not enough data
8.1
12
Tracking
Not enough data
7.9
32
Not enough data
8.1
14
Not enough data
7.6
27
Analytics
Not enough data
9.0
46
Not enough data
9.3
43
Not enough data
8.7
36
Not enough data
Not enough data
Call Routing
Not enough data
7.1
21
Not enough data
7.4
19
Not enough data
7.6
16
Administration
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
9.3
7
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Calltracks and Marchex are categorized as Inbound Call Tracking
Unique Categories
Calltracks has no unique categories
Marchex is categorized as Conversation Intelligence
Reviews
Reviewers' Company Size
Calltracks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Marchex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
30.8%
Financial Services
15.4%
Printing
7.7%
Leisure, Travel & Tourism
7.7%
Legal Services
7.7%
Other
30.8%
Marketing and Advertising
60.6%
Internet
7.2%
Automotive
3.3%
Information Technology and Services
2.8%
Real Estate
1.7%
Other
24.4%
Discussions
Calltracks has no discussions with answers
Marchex has no discussions with answers
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