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Compare Calltracks and Infinity Call Tracking 
Featured Products
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Mid-Market (43.8% of reviews)
Entry-Level Pricing
£49 month
£249.00
Calltracks
Star Rating
(14)4.1 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
£49 month
Browse all 4 pricing plansInfinity Call Tracking
Star Rating
(157)4.6 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
£249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Infinity Call Tracking significantly outperforms Calltracks in overall user satisfaction, with a higher G2 Score reflecting a more favorable reception among users. This is evident in the recent positive feedback highlighting Infinity's impressive product roadmap and data integration capabilities.
- Users say that Calltracks excels in customer service, with many praising the responsiveness and helpfulness of the support team. One user noted that the service treats customers well and answers all questions, which can be a crucial factor for small businesses seeking reliable support.
- Reviewers mention that Infinity Call Tracking offers a more robust feature set, including advanced data analytics that users liken to having a "mini Google Analytics." This capability allows businesses to derive more value from their call tracking data compared to Calltracks, which is perceived as more basic.
- According to verified reviews, Calltracks is appreciated for its straightforward call tracking functionality, with users noting that it effectively captures client information accurately. However, it may not meet the more complex needs of mid-market businesses, which Infinity seems to cater to better.
- Users highlight that Infinity Call Tracking's ease of integration with CRM systems and other platforms is superior, making it a preferred choice for businesses looking to streamline their operations. In contrast, Calltracks may not offer the same level of integration, which could limit its appeal for users with more extensive tech stacks.
- Reviewers indicate that while Calltracks has a strong focus on small businesses, Infinity Call Tracking's broader market presence and higher volume of reviews suggest it is a more established option for mid-market companies. This could provide potential buyers with greater confidence in Infinity's long-term viability and support.
Pricing
Entry-Level Pricing
Calltracks
Standard
£49
month
- Unlimited Users
- Includes 1 x Dynamic Number
- Google Analytics / Universal Analytics Integration
Infinity Call Tracking
Essentials
£249.00
Starting from..
- Plug your attribution gap with visitor level call tracking
- Integrate data with Google Analytics and your Google, Microsoft, and Meta ads accounts
- Contract Length: Monthly Rolling
Free Trial
Calltracks
Free Trial is available
Infinity Call Tracking
No trial information availableRatings
Meets Requirements
9.3
9
8.9
122
Ease of Use
8.1
9
8.6
126
Ease of Setup
Not enough data
8.4
75
Ease of Admin
Not enough data
8.6
70
Quality of Support
8.3
9
9.4
121
Has the product been a good partner in doing business?
Not enough data
9.3
70
Product Direction (% positive)
8.8
10
9.0
117
Features by Category
Call Analytics
Not enough data
9.3
21
Not enough data
7.8
17
Not enough data
8.6
20
Not enough data
8.2
19
Agent Performance Management
Not enough data
8.3
16
Not enough data
8.6
17
Not enough data
7.8
15
Generative AI
Not enough data
8.3
13
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Phone Number Management
Not enough data
9.0
82
Not enough data
8.7
63
Not enough data
8.2
61
Tracking
Not enough data
8.8
85
Not enough data
9.2
86
Not enough data
8.8
82
Analytics
Not enough data
9.1
86
Not enough data
9.0
63
Not enough data
8.6
77
Not enough data
7.7
48
Call Routing
Not enough data
8.3
54
Not enough data
7.8
43
Not enough data
8.1
50
Administration
Not enough data
8.1
51
Not enough data
9.0
65
Not enough data
9.1
73
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Calltracks and Infinity Call Tracking are categorized as Inbound Call Tracking
Unique Categories
Calltracks has no unique categories
Infinity Call Tracking is categorized as Conversation Intelligence and Speech Analytics
Reviews
Reviewers' Company Size
Calltracks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Infinity Call Tracking
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
30.8%
Financial Services
15.4%
Printing
7.7%
Leisure, Travel & Tourism
7.7%
Legal Services
7.7%
Other
30.8%
Leisure, Travel & Tourism
13.7%
Marketing and Advertising
10.3%
Automotive
8.2%
Construction
7.5%
Hospital & Health Care
6.8%
Other
53.4%
Alternatives
Discussions
Calltracks has no discussions with answers
Infinity Call Tracking has no discussions with answers
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