Compare CTM (formerly CallTrackingMetrics) and Salesloft 
Featured Products
At a Glance
Market Segments
Small-Business (66.3% of reviews)
Mid-Market (56.4% of reviews)
Entry-Level Pricing
$79.00 Per Month
Contact Us
CTM (formerly CallTrackingMetrics)
Star Rating
(760)4.5 out of 5
Market Segments
Small-Business (66.3% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Browse all 4 pricing plansSalesloft
Star Rating
(4,269)4.5 out of 5
Market Segments
Mid-Market (56.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesloft excels in user satisfaction, with a significantly higher overall score compared to CallTrackingMetrics. Users appreciate features like the ability to create customized emails and track their engagement, which enhances their outreach efforts.
- Users say that Salesloft's integration with Salesforce is seamless, making it easier for sales teams to manage their prospecting activities. This real-time sync for viewing contact history is crucial for many, allowing for a more efficient workflow.
- According to verified reviews, CallTrackingMetrics shines in its adaptability and personalization options, which users find beneficial for fitting their specific business needs. The API integrations, particularly with Google Ads, are noted for their reliability, making it a preferred choice for some users.
- Reviewers mention that while both platforms have similar star ratings, Salesloft has a much larger volume of reviews, indicating a broader user base and more consistent feedback. This suggests that Salesloft may offer a more robust and tested solution for sales teams.
- Users highlight that CallTrackingMetrics serves as a cornerstone for their attribution mechanics, showcasing its reliability in tracking and analyzing calls. However, some users feel that it may not be as intuitive as Salesloft for day-to-day tasks like managing calls and emails.
- G2 reviewers note that while Salesloft has a higher ease of use score, CallTrackingMetrics still performs well in this area. Users appreciate the straightforward setup process of both platforms, but Salesloft's features for tracking calls and emails are particularly praised for making daily operations smoother.
Pricing
Entry-Level Pricing
CTM (formerly CallTrackingMetrics)
Marketing Lite
$79.00
Per Month
Attribution essentials to measure the impact of your marketing efforts
- Unlimited users
- Attribute calls and texts to their source
- Standard call recording, forwarding, and IVR routing
Salesloft
Advanced
Contact Us
For revenue teams that need to build pipeline, increase revenue, convert deals, and win customers.
- Pipeline Generation
- Rep Coaching
- Full Customer Lifecycle Workflows
Free Trial
CTM (formerly CallTrackingMetrics)
Free Trial is available
Salesloft
No trial information availableRatings
Meets Requirements
9.1
631
8.9
3,392
Ease of Use
8.6
637
8.8
3,437
Ease of Setup
8.4
534
8.6
1,028
Ease of Admin
8.6
530
8.5
783
Quality of Support
9.0
586
8.6
3,070
Has the product been a good partner in doing business?
9.2
525
8.9
773
Product Direction (% positive)
9.1
630
8.8
3,292
Features by Category
Integrated Workflows
Not enough data
8.7
1523
|
Verified
Not enough data
9.2
1656
|
Verified
Not enough data
8.6
1488
|
Verified
Not enough data
8.3
1329
|
Verified
Not enough data
8.8
1601
|
Verified
Not enough data
8.7
752
Not enough data
8.4
671
Repeatability and Reportability
Not enough data
8.7
1424
|
Verified
Not enough data
8.8
1551
|
Verified
Not enough data
8.8
1516
|
Verified
Not enough data
8.3
1275
|
Verified
Not enough data
7.8
601
AI and Automation
Not enough data
8.2
683
Not enough data
8.0
637
Not enough data
8.3
664
Not enough data
7.9
590
Not enough data
7.7
560
Generative AI
Not enough data
7.4
208
Agentic AI - Sales Engagement
Not enough data
7.3
50
Not enough data
7.3
50
Not enough data
7.6
50
Not enough data
7.6
50
Not enough data
7.4
50
Not enough data
7.3
50
Not enough data
7.4
49
Call Analytics
9.6
54
|
Verified
9.0
741
|
Verified
8.4
33
|
Verified
8.3
595
|
Verified
9.0
46
|
Verified
8.5
667
|
Verified
8.9
45
|
Verified
8.3
633
Artificial Intelligence - Conversation Intelligence
8.7
40
|
Verified
8.2
591
|
Verified
8.5
39
|
Verified
8.0
484
|
Verified
Not enough data
Not enough data
Generative AI
6.8
11
7.7
123
Agentic AI - Conversation Intelligence
5.8
6
6.7
13
5.3
6
7.5
12
6.1
6
7.8
12
5.6
6
7.6
12
6.7
6
6.4
12
5.8
6
7.1
12
4.7
6
7.9
12
Channels
9.7
32
|
Verified
Not enough data
8.7
22
Not enough data
9.2
19
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
9.0
21
Not enough data
Generative AI
7.9
7
Not enough data
Functions
9.3
50
|
Verified
Not enough data
9.4
47
|
Verified
Not enough data
9.5
43
|
Verified
Not enough data
9.2
21
Not enough data
9.4
18
|
Verified
Not enough data
9.7
27
|
Verified
Not enough data
9.5
22
|
Verified
Not enough data
9.5
22
|
Verified
Not enough data
Agentic AI - Contact Center
7.0
5
Not enough data
9.2
6
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
Administrative
9.2
47
|
Verified
Not enough data
9.7
47
|
Verified
Not enough data
9.2
50
|
Verified
Not enough data
9.8
21
|
Verified
Not enough data
9.4
19
|
Verified
Not enough data
Attribution Modeling
8.7
43
Not enough data
8.1
38
Not enough data
Feature Not Available
Not enough data
8.5
33
Not enough data
8.8
39
Not enough data
Feature Not Available
Not enough data
Agentic AI - Attribution
5.8
10
Not enough data
7.0
10
Not enough data
5.8
10
Not enough data
5.2
10
Not enough data
Marketing
8.7
29
Not enough data
9.0
33
Not enough data
9.4
43
Not enough data
9.1
49
Not enough data
Reporting
8.8
48
Not enough data
8.6
46
Not enough data
8.8
43
Not enough data
Revenue Sourcing and Forecasting
Not enough data
7.6
56
Not enough data
8.1
59
Not enough data
8.2
59
Not enough data
7.8
54
Not enough data
8.0
57
Not enough data
7.5
52
Not enough data
7.5
53
CRM Data Enrichment
Not enough data
8.5
55
Not enough data
8.5
56
Not enough data
8.2
49
Not enough data
7.8
48
Not enough data
7.6
48
Account Management
Not enough data
7.9
49
Not enough data
7.8
49
Not enough data
8.0
47
Not enough data
8.1
47
Not enough data
8.3
50
Not enough data
7.7
46
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
6.9
17
Not enough data
6.8
17
Not enough data
7.1
17
Incentives
Not enough data
8.1
350
Not enough data
8.2
515
Not enough data
7.3
296
Not enough data
8.5
551
|
Verified
Personalization
Not enough data
8.4
412
Not enough data
8.4
567
|
Verified
Not enough data
8.8
693
|
Verified
Not enough data
8.5
412
|
Verified
Administrative
Not enough data
8.8
663
|
Verified
Not enough data
8.4
568
|
Verified
Not enough data
8.6
561
Agentic AI - Email Tracking
Not enough data
7.0
38
Not enough data
7.5
38
Not enough data
7.4
38
Not enough data
7.1
38
Not enough data
6.7
37
Not enough data
6.7
38
Not enough data
6.7
38
Analytics
Not enough data
8.7
2102
Not enough data
8.6
2047
Not enough data
8.4
1832
Customizations
Not enough data
8.9
2051
Not enough data
9.1
2035
Not enough data
8.8
2045
Not enough data
8.6
1767
Not enough data
9.0
2057
Generative AI
Not enough data
7.4
252
Agentic AI - Sales Analytics
Not enough data
6.9
25
Not enough data
7.5
25
Not enough data
7.2
25
Not enough data
6.9
25
Not enough data
6.9
25
Data Sourcing
Not enough data
7.9
296
Not enough data
8.1
303
Not enough data
7.8
286
Not enough data
8.5
317
Not enough data
8.0
291
Predictive Analytics
Not enough data
8.1
310
Not enough data
8.1
312
Not enough data
7.3
290
Not enough data
7.7
294
Sales Management
Not enough data
8.2
305
Not enough data
7.7
283
Not enough data
8.2
319
Not enough data
9.2
333
Agentic AI - Outbound Call Tracking
6.9
14
6.4
33
7.6
13
6.8
32
Calling
9.8
18
9.0
1592
|
Verified
9.2
17
8.3
1410
9.5
18
8.7
1523
9.5
16
9.0
1668
|
Verified
9.2
17
7.7
37
Contacts
9.5
16
8.8
1682
|
Verified
9.4
16
8.4
1498
|
Verified
9.4
16
8.7
1567
|
Verified
Insights
8.2
17
8.8
1678
8.9
17
8.7
1545
8.9
17
8.5
1274
Feature Not Available
9.1
1646
|
Verified
7.3
16
8.4
1418
|
Verified
8.6
15
7.3
36
Agentic AI - Sales Coaching
Not enough data
8.1
7
Not enough data
8.1
7
5.7
5
8.3
7
Not enough data
8.1
7
Training
8.8
8
8.6
590
|
Verified
8.5
8
8.5
585
|
Verified
7.6
7
8.2
492
|
Verified
7.9
8
8.3
494
|
Verified
Feedback
8.1
8
8.8
530
|
Verified
7.4
7
8.6
462
|
Verified
7.4
7
8.5
429
|
Verified
7.4
7
8.7
529
|
Verified
8.8
8
8.8
576
|
Verified
7.9
8
8.8
573
|
Verified
Feature Not Available
8.5
481
|
Verified
Generative AI
Not enough data
8.1
54
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
9.6
13
|
Verified
Not enough data
9.4
12
|
Verified
Not enough data
9.3
10
|
Verified
Not enough data
Features
9.5
13
Not enough data
9.4
9
Not enough data
8.9
11
|
Verified
Not enough data
9.5
11
|
Verified
Not enough data
Feature Not Available
Not enough data
9.8
9
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.2
294
Not enough data
9.1
249
Not enough data
8.8
180
Not enough data
Tracking
8.9
268
Not enough data
9.0
228
Not enough data
8.9
231
Not enough data
Analytics
9.0
296
Not enough data
9.3
300
Not enough data
8.7
271
Not enough data
8.4
102
Not enough data
Call Routing
8.9
169
Not enough data
8.9
150
Not enough data
8.6
137
Not enough data
Administration
8.5
85
Not enough data
9.2
131
Not enough data
9.1
150
Not enough data
Agentic AI - Inbound Call Tracking
6.2
22
Not enough data
7.0
22
Not enough data
6.1
22
Not enough data
Marketing Operations
8.4
45
Not enough data
9.1
58
Not enough data
8.8
47
Not enough data
9.1
58
Not enough data
8.3
45
Not enough data
8.5
42
Not enough data
Campaign Activity
8.8
51
Not enough data
8.7
62
Not enough data
8.0
44
Not enough data
8.9
55
Not enough data
8.3
40
Not enough data
7.5
35
Not enough data
Agentic AI - Marketing Analytics
6.1
11
Not enough data
7.3
11
Not enough data
6.7
11
Not enough data
Categories
Categories
Shared Categories
CTM (formerly CallTrackingMetrics) and Salesloft are categorized as Conversation Intelligence, Sales Coaching, and Outbound Call Tracking
Unique Categories
CTM (formerly CallTrackingMetrics) is categorized as Speech Analytics, Inbound Call Tracking, Marketing Analytics, Attribution, Contact Center, AI Voice Assistants, and UCaaS Platforms
Salesloft is categorized as Revenue Operations & Intelligence (RO&I), Sales Engagement, Sales Analytics, Email Tracking, Sales Performance Management, and Revenue AI Platforms
Reviews
Reviewers' Company Size
CTM (formerly CallTrackingMetrics)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesloft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
38.2%
Internet
6.2%
Construction
4.1%
Consumer Services
3.8%
Hospital & Health Care
3.8%
Other
43.8%
Computer Software
33.1%
Information Technology and Services
18.0%
Marketing and Advertising
5.9%
Internet
4.1%
Financial Services
3.9%
Other
35.0%
Discussions
What do you think is the best thing about Call Tracking Metrics
2 Comments
LB
I also think that it is very convenient, especially for parents. When I started letting my son go to school on his own, I realized the importance of such...Read more
Where can I forward my calls to?
1 Comment
AF
You can forward your calls within the CTM numbers you currently have or forward to an external answering service.Read more
Can I change plans after I sign up?
1 Comment
AF
Yes you can, there are several plans you can upgrade to.Read more
can I compare metrics of team members month on month? for example reply rate for individuals and teams over the last 3 months in a graph?
7 Comments
AR
Hi Kat!
There are a couple different ways of getting to this information in SalesLoft. The first place I'd check out is the "Email Leaderboard" panel on...Read more
What is SalesLoft used for?
4 Comments
JM
Developing outreach cadences, organizing outreach, and putting email templates together for outreach purposesRead more
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