# CTM vs HubSpot Sales Hub Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HubSpot Sales Hub excels in providing a comprehensive sales management experience, with users appreciating its ability to keep everything related to sales in one place. This integration makes it easy to manage leads, deals, emails, and follow-ups, which is a significant advantage for daily operations.
- **Users say** that CTM stands out for its **AI capabilities** through AskAI and extensive integration options. Reviewers highlight how these features enhance their understanding of attribution and improve client explanations, making it a valuable tool for businesses focused on analytics.
- **According to verified reviews** , HubSpot Sales Hub's automation features are a game-changer, saving users time by handling repetitive tasks. This efficiency is complemented by a clean interface and AI tools that streamline daily workflows, which many users find indispensable.
- **Reviewers mention** that while CTM offers strong support with resources like regular webinars, it may not match the extensive user community and support options available for HubSpot Sales Hub. This difference can impact the overall user experience, especially for those seeking immediate assistance.
- **G2 reviewers highlight** that CTM's call recording and analysis features receive high praise, with users noting their effectiveness in improving communication strategies. This focus on call intelligence is particularly beneficial for businesses that rely heavily on outbound sales.
- **Users express** that HubSpot Sales Hub's detailed search and filtering capabilities make it easy to navigate and find information quickly. The ability to connect with AI tools like Claude further enhances user experience, allowing for simple conversations to retrieve important data about prospects and deal stages.



| | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 761 | 13,867 | 
| **Largest Market Segment** | Small-Business (66.3% of reviews) | Small-Business (60.8% of reviews) | 
| **Entry Level Price** | $79.00 Per Month | $0.00 | 

---
## Top Pros & Cons

### CTM

Pros:
- Customer Support (49 reviews)
- Ease of Use (47 reviews)

Cons:
- Learning Curve (23 reviews)
- Complexity (15 reviews)

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

---
## Ratings Comparison
| Rating | CTM | HubSpot Sales Hub | 
|---|---|---|
  | **Meets Requirements** | 9.1 (632 reviews) | 8.6 (10068 reviews) | 
  | **Ease of Use** | 8.6 (638 reviews) | 8.7 (10960 reviews) | 
  | **Ease of Setup** | 8.4 (535 reviews) | 8.3 (4921 reviews) | 
  | **Ease of Admin** | 8.7 (530 reviews) | 8.6 (3161 reviews) | 
  | **Quality of Support** | 9.0 (587 reviews) | 8.6 (9068 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (525 reviews) | 8.7 (3113 reviews) | 
  | **Product Direction (% positive)** | 9.1 (629 reviews) | 8.7 (9613 reviews) | 

---
## Pricing

### CTM

#### Entry-Level Pricing

Plan: Marketing Lite

Price: $79.00 Per Month

Description: Attribution essentials to measure the impact of your marketing efforts



Key Features:
- Unlimited users
- Attribute calls and texts to their source
- Standard call recording, forwarding, and IVR routing

[Browse all 4 editions](https://www.g2.com/products/ctm-ctm/pricing)

#### Free Trial

Yes

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | 8.0/10 | 7639 |

#### Sales Force Automation

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.7 (6172 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.6 (6052 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.6 (6208 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.8 (4202 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 8.5 (5097 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.8 (3264 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 7.8 (3173 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 8.2 (2467 reviews) | 

#### Marketing Automation

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Email Marketing** | Not enough data | 8.7 (5429 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 8.5 (5066 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 8.7 (5268 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 8.1 (4453 reviews) ✓ Verified | 

#### Customer Support

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Case Management** | Not enough data | 8.3 (3635 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 8.1 (2467 reviews) | 
| **Knowledge Base** | Not enough data | 8.4 (3307 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 8.0 (3284 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 8.3 (3512 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (5853 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.4 (6165 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 8.0 (4302 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.0 (3813 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 8.1 (2463 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.7 (4134 reviews) ✓ Verified | 

#### Platform

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Customization** | Not enough data | 8.0 (2960 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.3 (2608 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.5 (2987 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.1 (2280 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.5 (1975 reviews) | 
| **Document & Content Mgmt.** | Not enough data | 8.0 (2584 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.6 (3032 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.0 (1667 reviews) | 

#### Integration

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.4 (2270 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.2 (2401 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.2 (2251 reviews) ✓ Verified | 

#### Generative AI

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (695 reviews) | 

#### Agentic AI - CRM

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (222 reviews) | 
| **Multi-step Planning** | Not enough data | 7.2 (216 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (225 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (217 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (222 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (219 reviews) | 
| **Decision Making** | Not enough data | 7.2 (217 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Lead Generation

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | 8.5/10 | 840 |

#### Lead Facilitation

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 8.4 (527 reviews) | 
| **Lead Qualification** | Not enough data | 8.6 (623 reviews) | 
| **Lead Follow-up** | Not enough data | 8.9 (653 reviews) | 
| **Meeting Scheduling ** | Not enough data | 8.9 (658 reviews) | 

#### Organization

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 8.9 (679 reviews) | 
| **Data Entry** | Not enough data | 8.8 (667 reviews) | 
| **Integrations / APIs** | Not enough data | 8.6 (604 reviews) | 

#### Performance Analysis

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Coaching ** | Not enough data | 8.3 (556 reviews) | 
| **Peformance Tracking** | Not enough data | 8.8 (669 reviews) | 

#### Sales Analysis

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | Feature Not Available | 
| **Sales Forecasting ** | Not enough data | 8.7 (621 reviews) | 

#### Generative AI

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (157 reviews) | 
| **AI Text Summarization** | Not enough data | 8.3 (156 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (21 reviews) | 
| **Multi-step Planning** | Not enough data | 8.2 (21 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (21 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (21 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (21 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (21 reviews) | 
| **Decision Making** | Not enough data | 8.3 (21 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | 8.0/10 | 1888 |

#### Integrated Workflows

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Task Management** | Not enough data | 8.8 (1640 reviews) | 
| **Email Tracking/Automation** | Not enough data | 9.0 (1691 reviews) | 
| **Calls and Voice** | Not enough data | 8.3 (1440 reviews) | 
| **Other Outreach Options ** | Not enough data | 8.2 (1336 reviews) | 
| **CRM Integration** | Not enough data | 8.8 (1528 reviews) | 
| **Calendar** | Not enough data | 8.7 (1390 reviews) | 
| **Shared Records** | Not enough data | 8.5 (1302 reviews) | 

#### Repeatability and Reportability

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Content Management** | Not enough data | 8.6 (1478 reviews) | 
| **Workflow Management** | Not enough data | 8.7 (1551 reviews) | 
| **Workflow Performance** | Not enough data | 8.6 (1522 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.1 (1393 reviews) | 
| **Gamification** | Not enough data | Feature Not Available | 

#### AI and Automation

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.2 (1246 reviews) | 
| **Lead Scoring** | Not enough data | 8.1 (1211 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.1 (1203 reviews) | 
| **Buyer Intelligence** | Not enough data | 7.8 (1083 reviews) | 
| **Machine Learning** | Not enough data | 7.7 (1030 reviews) | 

#### Generative AI

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.3 (495 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (181 reviews) | 
| **Multi-step Planning** | Not enough data | 7.1 (181 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (182 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (181 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (182 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (182 reviews) | 
| **Decision Making** | Not enough data | 7.2 (184 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 7.1/10 | 59 |
| **HubSpot Sales Hub** | 7.7/10 | 386 |

#### Call Analytics

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Call Recording** | 9.6 (54 reviews) ✓ Verified | 8.2 (303 reviews) | 
| **Machine Learning** | 8.4 (33 reviews) ✓ Verified | 7.9 (269 reviews) | 
| **Call Analysis** | 9.0 (46 reviews) ✓ Verified | 8.0 (278 reviews) | 
| **Lead Qualification** | 8.9 (45 reviews) ✓ Verified | Feature Not Available | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Customer Scoring** | 8.7 (40 reviews) ✓ Verified | Feature Not Available | 
| **Speech-to-Text** | 8.5 (39 reviews) ✓ Verified | 7.5 (243 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Summarization** | 6.8 (11 reviews) | 7.6 (111 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 5.8 (6 reviews) | 7.4 (25 reviews) | 
| **Multi-step Planning** | 5.3 (6 reviews) | 7.5 (26 reviews) | 
| **Cross-system Integration** | 6.1 (6 reviews) | 7.8 (26 reviews) | 
| **Adaptive Learning** | 5.6 (6 reviews) | 7.3 (25 reviews) | 
| **Natural Language Interaction** | 6.7 (6 reviews) | 7.7 (24 reviews) | 
| **Proactive Assistance** | 5.8 (6 reviews) | 7.3 (24 reviews) | 
| **Decision Making** | 4.7 (6 reviews) | 7.5 (25 reviews) | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 9.1/10 | 65 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Channels

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Voice** | 9.7 (32 reviews) ✓ Verified | Not enough data | 
| **Social** | 8.7 (22 reviews) | Not enough data | 
| **Web Chat** | 9.2 (19 reviews) ✓ Verified | Not enough data | 
| **Mobile SMS** | 9.0 (29 reviews) ✓ Verified | Not enough data | 
| **Email** | 9.0 (21 reviews) | Not enough data | 

#### Generative AI

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **AI Text-to-Speech** | 7.9 (7 reviews) | Not enough data | 

#### Functions

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Session Routing** | 9.3 (50 reviews) ✓ Verified | Not enough data | 
| **Session Queuing** | 9.4 (47 reviews) ✓ Verified | Not enough data | 
| **Concurrent Calling** | 9.5 (43 reviews) ✓ Verified | Not enough data | 
| **Speech Analytics** | 9.2 (21 reviews) | Not enough data | 
| **Auto Dialer** | 9.4 (18 reviews) ✓ Verified | Not enough data | 
| **IVR** | 9.7 (27 reviews) ✓ Verified | Not enough data | 
| **Inbound Screen Pop** | 9.5 (22 reviews) ✓ Verified | Not enough data | 
| **Persistent Data** | 9.5 (22 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Contact Center

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (5 reviews) | Not enough data | 

#### Administrative

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Session Summary Notes** | 9.2 (47 reviews) ✓ Verified | Not enough data | 
| **Administrator Access** | 9.7 (47 reviews) ✓ Verified | Not enough data | 
| **Reporting & Dashboards** | 9.2 (50 reviews) ✓ Verified | Not enough data | 
| **Session Recording** | 9.8 (21 reviews) ✓ Verified | Not enough data | 
| **Agent Scheduling and Assignment** | 9.4 (19 reviews) ✓ Verified | Not enough data | 

### Attribution

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 8.0/10 | 57 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Attribution Modeling

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Single-Touch Attribution** | 8.7 (43 reviews) | Not enough data | 
| **Multi-Touch Attribution** | 8.1 (38 reviews) | Not enough data | 
| **Algorithmic Attribution** | Feature Not Available | Not enough data | 
| **Cross-Device Attribution** | 8.5 (33 reviews) | Not enough data | 
| **Offline Attribution** | 8.8 (39 reviews) | Not enough data | 
| **Custom Attribution** | Feature Not Available | Not enough data | 

#### Agentic AI - Attribution

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 5.8 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.8 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 5.2 (10 reviews) | Not enough data | 

#### Marketing

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **B2B Attribution** | 8.7 (29 reviews) | Not enough data | 
| **B2C Attribution** | 9.0 (33 reviews) | Not enough data | 
| **Marketing Channels** | 9.5 (43 reviews) | Not enough data | 
| **Integrations** | 9.1 (49 reviews) | Not enough data | 

#### Reporting

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Dashboards** | 8.8 (48 reviews) | Not enough data | 
| **Data Visualizations** | 8.6 (46 reviews) | Not enough data | 
| **Custom Reporting** | 8.8 (43 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | 8.6/10 | 13 |

#### Responses

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Personalization** | Not enough data | 8.6 (12 reviews) | 
| **Route To Human** | Not enough data | 8.8 (12 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | 7.9 (12 reviews) | 

#### Automation - AI Agents

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | 8.9 (11 reviews) | 
| **Customer Interaction Automation** | Not enough data | 9.2 (11 reviews) | 
| **Lead Generation** | Not enough data | 8.8 (11 reviews) | 
| **Document Processing** | Not enough data | 8.5 (11 reviews) | 
| **Feedback Collection** | Not enough data | 9.0 (10 reviews) | 

#### Platform

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Conversation Editor** | Not enough data | 8.3 (12 reviews) | 
| **Integration** | Not enough data | 8.5 (12 reviews) | 
| **Human-In-The-Loop** | Not enough data | 9.1 (11 reviews) | 

#### Autonomy -  AI Agents

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Independent Decision Making** | Not enough data | 7.9 (11 reviews) | 
| **Adaptive Responses** | Not enough data | 8.0 (11 reviews) | 
| **Task Execution** | Not enough data | 8.0 (11 reviews) | 
| **Problem Solving** | Not enough data | 8.0 (11 reviews) | 

#### Generative AI

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (11 reviews) | 
| **AI Text Summarization** | Not enough data | 8.9 (12 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | 8.4/10 | 771 |

#### Integrations

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **MS Teams Integration** | Not enough data | 8.3 (523 reviews) | 
| **Email Integration** | Not enough data | 9.0 (720 reviews) | 
| **Zoom Integration** | Not enough data | 8.3 (588 reviews) | 
| **Google Meet Integration** | Not enough data | 8.4 (577 reviews) | 
| **Salesforce Integration** | Not enough data | 7.7 (487 reviews) | 

#### Branding & Customizatio

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Custom Booking Page** | Not enough data | 8.6 (627 reviews) | 
| **Personalized Links** | Not enough data | 8.7 (647 reviews) | 
| **Personalized Web Embed** | Not enough data | 8.4 (568 reviews) | 

#### Automatic Rules & Configurations

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Set Working Hours** | Not enough data | 8.7 (621 reviews) | 
| **Automatic Updates** | Not enough data | 8.9 (630 reviews) | 
| **Buffer Times** | Not enough data | 8.5 (588 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (48 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (47 reviews) | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Generative AI

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | 6.1/10 | 17 |

#### Agentic AI - Visitor Identification

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.0 (17 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | 8.0/10 | 1389 |

#### Agentic AI - Sales Performance Management

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.6 (82 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (82 reviews) | 
| **Proactive Assistance** | Not enough data | 6.6 (82 reviews) | 

#### Incentives

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Badges** | Not enough data | 7.9 (770 reviews) | 
| **Triggers** | Not enough data | 8.1 (848 reviews) ✓ Verified | 
| **Commission Calculator** | Not enough data | 7.5 (719 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | 8.3 (944 reviews) | 

#### Personalization

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Profiles** | Not enough data | 8.4 (967 reviews) | 
| **Custom Reports** | Not enough data | 8.5 (1101 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.8 (1199 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.5 (991 reviews) ✓ Verified | 

#### Administrative

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Integration** | Not enough data | 8.6 (1022 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.4 (903 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.3 (857 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | 7.8/10 | 2526 |

#### Agentic AI - Email Tracking

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (119 reviews) | 
| **Multi-step Planning** | Not enough data | 6.9 (119 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (119 reviews) | 
| **Adaptive Learning** | Not enough data | 6.9 (119 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (118 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (119 reviews) | 
| **Decision Making** | Not enough data | 7.0 (120 reviews) | 

#### Analytics

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Open Rates** | Not enough data | 8.7 (2097 reviews) | 
| **Link Activity** | Not enough data | 8.8 (2082 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.8 (2135 reviews) | 
| **Email Scheduling** | Not enough data | 8.9 (2135 reviews) | 
| **Notifications** | Not enough data | 8.8 (2231 reviews) | 
| **Email Categorization** | Not enough data | Feature Not Available | 
| **Templates** | Not enough data | 8.9 (2211 reviews) | 

#### Generative AI

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (485 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | 8.0/10 | 1862 |

#### Agentic AI - Sales Analytics

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (108 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (106 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (104 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (106 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (105 reviews) | 

#### Data Sourcing

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.3 (1358 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.4 (1427 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.2 (1291 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.6 (1547 reviews) | 
| **Data Segmentation** | Not enough data | 8.4 (1389 reviews) | 

#### Predictive Analytics

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.1 (1347 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.2 (1303 reviews) | 
| **Risk Analysis** | Not enough data | 7.8 (1132 reviews) | 
| **Live Forecasting** | Not enough data | 7.9 (1264 reviews) | 

#### Sales Management

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.8 (1554 reviews) | 
| **Sales Gamification** | Not enough data | 7.9 (1246 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.4 (1409 reviews) | 
| **Activity Tracking** | Not enough data | 8.9 (1623 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 8.8/10 | 18 |
| **HubSpot Sales Hub** | 8.3/10 | 1507 |

#### Agentic AI - Outbound Call Tracking

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (14 reviews) | 7.5 (63 reviews) | 
| **Natural Language Interaction** | 7.6 (13 reviews) | 7.1 (61 reviews) | 

#### Calling

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Record Calls** | 9.8 (18 reviews) | 8.6 (1190 reviews) | 
| **Generate Location** | 9.2 (17 reviews) | 8.1 (981 reviews) | 
| **Call Types** | 9.5 (18 reviews) | 8.6 (1149 reviews) | 
| **Click-to-Call** | 9.5 (16 reviews) | 8.7 (1180 reviews) | 
| **Auto Dialer** | 9.2 (17 reviews) | 7.9 (71 reviews) | 

#### Contacts

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Personalization** | 9.5 (16 reviews) | 8.7 (1255 reviews) | 
| **Information Locater** | 9.4 (16 reviews) | 8.4 (1099 reviews) | 
| **Record Prospect Data** | 9.4 (16 reviews) | 8.6 (1158 reviews) | 

#### Insights

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Notes** | 8.2 (17 reviews) | 9.0 (1345 reviews) | 
| **Daily Summary** | 8.9 (17 reviews) | 8.7 (1186 reviews) | 
| **Automated Voicemails** | 8.9 (17 reviews) | Feature Not Available | 
| **Sorts Prospects** | 7.3 (16 reviews) | 8.4 (1090 reviews) | 
| **Automated Note Taking** | 8.6 (15 reviews) | 7.6 (68 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 7.8/10 | 8 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | 5.7 (5 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Knowledge Base** | 8.8 (8 reviews) | Not enough data | 
| **Coaching Materials** | 8.5 (8 reviews) | Not enough data | 
| **Playbook Creation** | 7.6 (7 reviews) | Not enough data | 
| **Video Record** | 7.9 (8 reviews) | Not enough data | 

#### Feedback

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Review** | 8.1 (8 reviews) | Not enough data | 
| **Scorecard** | 7.4 (7 reviews) | Not enough data | 
| **Coaching Card** | 7.4 (7 reviews) | Not enough data | 
| **Leaderboard** | 7.4 (7 reviews) | Not enough data | 
| **Real-Time Updates** | 8.8 (8 reviews) | Not enough data | 
| **Notifications** | 7.9 (8 reviews) | Not enough data | 
| **Competition** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | 7.7/10 | 1025 |

#### Agentic AI - Sales Enablement

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (61 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (60 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (59 reviews) | 

#### Content Management

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Content Import** | Not enough data | 8.4 (804 reviews) | 
| **Content Creation** | Not enough data | Feature Not Available | 
| **Templates** | Not enough data | Feature Not Available | 
| **Advanced Search** | Not enough data | 8.2 (813 reviews) | 
| **Content Storage** | Not enough data | 8.3 (799 reviews) | 

#### Analytics

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Reporting** | Not enough data | 8.4 (883 reviews) | 
| **Alerts** | Not enough data | 8.4 (883 reviews) | 
| **Account-Based Engagement** | Not enough data | 8.4 (826 reviews) | 
| **Content Utilization** | Not enough data | 8.3 (800 reviews) | 

#### Learning Management - Sales Enablement

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Sales Training ** | Not enough data | 7.5 (38 reviews) | 
| **Sales Coaching** | Not enough data | 7.4 (38 reviews) | 
| **Sales Onboarding** | Not enough data | 7.7 (39 reviews) | 

#### Revenue Enablement - Sales Enablement

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Cross-Functional Alignment** | Not enough data | 7.2 (37 reviews) | 
| **AI and Automation** | Not enough data | 7.1 (39 reviews) | 
| **End-to-End Customer Journey Insights** | Not enough data | 7.4 (38 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 9.4/10 | 21 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Tenancy Flexibility** | 9.6 (13 reviews) ✓ Verified | Not enough data | 
| **Native VoIP** | 9.4 (12 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 9.3 (10 reviews) ✓ Verified | Not enough data | 

#### Features

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Voicemail to Email** | 9.5 (13 reviews) | Not enough data | 
| **Voicemail to SMS** | 9.4 (9 reviews) | Not enough data | 
| **File Sharing** | 8.9 (11 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 9.5 (11 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | Feature Not Available | Not enough data | 
| **Conference Transcripts** | 9.8 (9 reviews) | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### Account-Based Execution

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Marketing Distribution

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Segmentation ** | Not enough data | Not enough data | 
| **Personalized Messaging ** | Not enough data | Not enough data | 
| **Website Personalization ** | Not enough data | Not enough data | 
| **Email Campaigns ** | Not enough data | Not enough data | 
| **Digital Advertising** | Not enough data | Not enough data | 
| **Direct Mail** | Not enough data | Not enough data | 

#### Campaign Planning

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Strategy Mapping ** | Not enough data | Not enough data | 
| **Prioritized Accounts ** | Not enough data | Not enough data | 
| **Trending Accounts ** | Not enough data | Not enough data | 
| **Sales Activation** | Not enough data | Not enough data | 

#### Integrations

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Ad Network Integrations ** | Not enough data | Not enough data | 
| **Buyer Intent Data Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 

### Inbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 8.5/10 | 336 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Phone Number Management

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Local Phone Numbers** | 9.2 (294 reviews) | Not enough data | 
| **Toll-Free Numbers** | 9.1 (248 reviews) | Not enough data | 
| **Port Existing Numbers** | 8.8 (179 reviews) | Not enough data | 

#### Tracking

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Visitor & Keyword Tracking** | 8.9 (267 reviews) | Not enough data | 
| **Dynamic Number Insertion** | 9.1 (227 reviews) | Not enough data | 
| **Multi-Channel Call Attribution** | 9.0 (231 reviews) | Not enough data | 

#### Analytics

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Call Data** | 9.0 (294 reviews) | Not enough data | 
| **Call Recording** | 9.3 (300 reviews) | Not enough data | 
| **Advanced Reporting** | 8.7 (270 reviews) | Not enough data | 
| **Conversation Intelligence** | 8.4 (102 reviews) | Not enough data | 

#### Call Routing

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **IVR** | 8.9 (168 reviews) | Not enough data | 
| **Call Scheduling** | 8.9 (149 reviews) | Not enough data | 
| **Geo-Routing** | 8.6 (136 reviews) | Not enough data | 

#### Administration

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Martech Integrations** | 8.6 (86 reviews) | Not enough data | 
| **Privacy, Security, and Compliance** | 9.2 (130 reviews) | Not enough data | 
| **Performance and Reliability** | 9.1 (149 reviews) | Not enough data | 

#### Agentic AI - Inbound Call Tracking

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 6.2 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (22 reviews) | Not enough data | 
| **Proactive Assistance** | 6.1 (22 reviews) | Not enough data | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 8.2/10 | 69 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Marketing Operations

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **ROI Tracking** | 8.3 (44 reviews) | Not enough data | 
| **Data Collection** | 9.1 (57 reviews) | Not enough data | 
| **Customer Insights** | 8.8 (47 reviews) | Not enough data | 
| **Multi-User Access** | 9.1 (58 reviews) | Not enough data | 
| **Spend Management** | 8.3 (45 reviews) | Not enough data | 
| **White Label** | 8.5 (42 reviews) | Not enough data | 

#### Campaign Activity

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Campaign Insights** | 8.8 (51 reviews) | Not enough data | 
| **Reports and Dashboards** | 8.7 (62 reviews) | Not enough data | 
| **Campaign Stickiness** | 8.0 (44 reviews) | Not enough data | 
| **Multichannel Tracking** | 8.9 (56 reviews) | Not enough data | 
| **Brand Optimization** | 8.3 (40 reviews) | Not enough data | 
| **Predictive Analytics** | 7.5 (35 reviews) | Not enough data | 

#### Agentic AI - Marketing Analytics

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 6.7 (11 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

**Unique to CTM (8):** [Speech Analytics Software](https://www.g2.com/categories/speech-analytics), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking), [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Attribution Software](https://www.g2.com/categories/attribution), [Contact Center Software](https://www.g2.com/categories/contact-center), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Unique to HubSpot Sales Hub (11):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | CTM | HubSpot Sales Hub | 
|---|---|---|
| **Small-Business** | 66.3% | 60.8% | 
| **Mid-Market** | 30.1% | 35.2% | 
| **Enterprise** | 3.5% | 4.0% | 

### By Industry

#### CTM

- **Marketing and Advertising:** 38.3%
- **Internet:** 6.2%
- **Construction:** 4.1%
- **Consumer Services:** 4.0%
- **Hospital & Health Care:** 3.8%
- **Health, Wellness and Fitness:** 3.7%
- **Information Technology and Services:** 2.7%
- **Real Estate:** 2.7%
- **Computer Software:** 2.1%
- **Mental Health Care:** 1.8%
- **Other:** 30.6%

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.8%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Staffing and Recruiting:** 1.6%
- **Other:** 44.5%

---
## Alternatives

### Alternatives to CTM

- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1784 reviews)
- [Invoca](https://www.g2.com/products/invoca/reviews) — 4.5/5 stars (967 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (577 reviews)
- [WhatConverts](https://www.g2.com/products/whatconverts/reviews) — 4.9/5 stars (311 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2532 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1616 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (618 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1406 reviews)
- [Marchex](https://www.g2.com/products/marchex/reviews) — 4.1/5 stars (184 reviews)

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9689 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (846 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)

---
## Top Discussions

### CTM

- Title: [What do you think is the best thing about Call Tracking Metrics](https://www.g2.com/discussions/33938-what-do-you-think-is-the-best-thing-about-call-tracking-metrics) — 2 comments, 1 upvote
  > **Top comment:** "very convenient"
- Title: [Need referral for creative Implementation Consultant](https://www.g2.com/discussions/need-referral-for-creative-implementation-consultant) — 1 comment, 1 upvote
  > **Top comment:** "Try Blue Pig Media. I’ve heard they’re quite good. "
- Title: [Why is texting difficult on the platform](https://www.g2.com/discussions/33937-why-is-texting-difficult-on-the-platform) — 1 comment, 1 upvote
  > **Top comment:** "Do you mean to the receiving user of a response? "
- Title: [How do I delete a custom tag that I made?](https://www.g2.com/discussions/15086-how-do-i-delete-a-custom-tag-that-i-made) — 1 comment, 1 upvote
  > **Top comment:** "Hey Adrian! Good question. Both Reporting Tags and Call Tags can be customized, so the answer would depend on which you're referring to. 

Reporting Tags:..."
- Title: [What if I already have numbers I want to keep?](https://www.g2.com/discussions/what-if-i-already-have-numbers-i-want-to-keep) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No problem, this is a process called porting. We will gladly port over your already existing number into our system for no additional cost. (USA and Canada..."

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ctm-ctm-vs-hubspot-sales-hub)