# CTM vs Constant Contact Advanced Automation Comparison

| | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 761 | 960 | 
| **Largest Market Segment** | Small-Business (66.3% of reviews) | Small-Business (80.8% of reviews) | 
| **Entry Level Price** | $79.00 Per Month | Starting at $12.00 Per Month | 

---
## Top Pros & Cons

### CTM

Pros:
- Customer Support (49 reviews)
- Ease of Use (48 reviews)

Cons:
- Learning Curve (23 reviews)
- Complexity (15 reviews)

### Constant Contact Advanced Automation

Pros:
- Ease of Use (49 reviews)
- Email Marketing (35 reviews)

Cons:
- Limited Customization (21 reviews)
- Missing Features (20 reviews)

---
## Ratings Comparison
| Rating | CTM | Constant Contact Advanced Automation | 
|---|---|---|
  | **Meets Requirements** | 9.1 (632 reviews) | 8.7 (810 reviews) | 
  | **Ease of Use** | 8.6 (638 reviews) | 8.5 (825 reviews) | 
  | **Ease of Setup** | 8.4 (535 reviews) | 8.4 (590 reviews) | 
  | **Ease of Admin** | 8.7 (530 reviews) | 8.8 (546 reviews) | 
  | **Quality of Support** | 9.0 (587 reviews) | 9.0 (768 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (525 reviews) | 9.1 (545 reviews) | 
  | **Product Direction (% positive)** | 9.1 (629 reviews) | 8.8 (799 reviews) | 

---
## Pricing

### CTM

#### Entry-Level Pricing

Plan: Marketing Lite

Price: $79.00 Per Month

Description: Attribution essentials to measure the impact of your marketing efforts



Key Features:
- Unlimited users
- Attribute calls and texts to their source
- Standard call recording, forwarding, and IVR routing

[Browse all 4 editions](https://www.g2.com/products/ctm-ctm/pricing)

#### Free Trial

Yes

### Constant Contact Advanced Automation

#### Entry-Level Pricing

Plan: Lite

Price: Starting at $12.00 Per Month

Description: Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.

Key Features:
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing

[Browse all 3 editions](https://www.g2.com/products/constant-contact-advanced-automation/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **Constant Contact Advanced Automation** | 8.3/10 | 139 |

#### Sales Force Automation

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Contact &amp; Account Management** | Not enough data | 8.9 (110 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | Feature Not Available | 
| **Opportunity &amp; Pipeline Mgmt.** | Not enough data | 8.4 (112 reviews) | 
| **Task / Activity Management** | Not enough data | 8.4 (107 reviews) | 
| **Territory &amp; Quota Management** | Not enough data | Feature Not Available | 
| **Desktop Integration** | Not enough data | 8.5 (103 reviews) | 
| **Product &amp; Price List Management** | Not enough data | 7.9 (76 reviews) | 
| **Quote &amp; Order Management** | Not enough data | Feature Not Available | 
| **Customer Contract Management** | Not enough data | Feature Not Available | 

#### Marketing Automation

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Email Marketing** | Not enough data | 9.1 (120 reviews) | 
| **Campaign Management** | Not enough data | 8.9 (119 reviews) | 
| **Lead Management** | Not enough data | 8.7 (121 reviews) | 
| **Marketing ROI Analytics** | Not enough data | 8.4 (109 reviews) | 

#### Customer Support

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Case Management** | Not enough data | 8.4 (95 reviews) | 
| **Customer Support Portal** | Not enough data | 8.6 (99 reviews) | 
| **Knowledge Base** | Not enough data | 8.6 (102 reviews) | 
| **Call Center Features** | Not enough data | 7.9 (82 reviews) | 
| **Support Analytics** | Not enough data | Feature Not Available | 

#### Reporting &amp; Analytics

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Reporting** | Not enough data | 8.7 (113 reviews) | 
| **Dashboards** | Not enough data | 8.6 (118 reviews) | 
| **Forecasting** | Not enough data | 8.0 (95 reviews) | 

#### Mobile &amp; Social

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | Feature Not Available | 
| **Social Network Integration** | Not enough data | 8.0 (96 reviews) | 
| **Mobile User Support** | Not enough data | 7.5 (76 reviews) | 

#### Platform

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Customization** | Not enough data | 8.3 (84 reviews) | 
| **Workflow Capability** | Not enough data | 8.6 (86 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (95 reviews) | 
| **Internationalization** | Not enough data | 7.7 (61 reviews) | 
| **Sandbox / Test Environments** | Not enough data | Feature Not Available | 
| **Document &amp; Content Mgmt.** | Not enough data | 8.3 (80 reviews) | 
| **Performance and Reliability** | Not enough data | 8.8 (97 reviews) | 
| **Output Document Generation** | Not enough data | Feature Not Available | 

#### Integration

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Data Import &amp; Export Tools** | Not enough data | 8.5 (91 reviews) | 
| **Integration APIs** | Not enough data | 8.0 (80 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 7.8 (74 reviews) | 

#### Generative AI

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.7 (21 reviews) | 

#### Agentic AI - CRM

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **Constant Contact Advanced Automation** | 8.4/10 | 601 |

#### Email Marketing

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | 8.6 (552 reviews) ✓ Verified | 
| **Sending Outbound Emails** | Not enough data | 9.0 (548 reviews) ✓ Verified | 
| **Manage Email Deliverability** | Not enough data | 8.6 (545 reviews) ✓ Verified | 
| **Automated Email Responses** | Not enough data | 8.9 (538 reviews) ✓ Verified | 

#### Online Marketing

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | 8.0 (502 reviews) ✓ Verified | 
| **Dynamic Content** | Not enough data | 8.4 (449 reviews) ✓ Verified | 
| **A/B Testing** | Not enough data | 8.2 (392 reviews) ✓ Verified | 
| **Mobile Optimized** | Not enough data | 8.3 (464 reviews) ✓ Verified | 
| **Search Tracking and Optimization** | Not enough data | 8.3 (419 reviews) | 

#### Lead Management

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | 8.8 (529 reviews) ✓ Verified | 
| **Data Quality Management** | Not enough data | 8.5 (504 reviews) | 
| **Segmentation** | Not enough data | 8.7 (506 reviews) ✓ Verified | 
| **Lead Scoring and Grading** | Not enough data | 8.9 (512 reviews) ✓ Verified | 
| **Lead Nurturing** | Not enough data | 8.8 (506 reviews) ✓ Verified | 
| **Online Behavior Tracking** | Not enough data | 8.7 (504 reviews) ✓ Verified | 
| **Automated Alerts and Tasks** | Not enough data | 8.8 (495 reviews) ✓ Verified | 
| **CRM Lead Integration** | Not enough data | 8.6 (448 reviews) ✓ Verified | 

#### Campaign Management

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Program Management** | Not enough data | 8.5 (156 reviews) ✓ Verified | 
| **Event / Webinar Marketing** | Not enough data | 8.5 (292 reviews) | 
| **Calendaring** | Not enough data | 8.4 (273 reviews) ✓ Verified | 
| **Budgeting** | Not enough data | 7.7 (113 reviews) | 

#### Social

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Social Listening** | Not enough data | 7.9 (262 reviews) ✓ Verified | 
| **Social Sharing** | Not enough data | 8.0 (278 reviews) ✓ Verified | 
| **Social Campaigns** | Not enough data | 7.9 (292 reviews) | 
| **Social Media Engagement** | Not enough data | 8.0 (241 reviews) | 
| **Social Media Advertising** | Not enough data | 8.0 (96 reviews) | 

#### Reporting &amp; Analytics

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Basic Reporting** | Not enough data | 8.6 (522 reviews) ✓ Verified | 
| **Web Analytics** | Not enough data | 8.2 (492 reviews) ✓ Verified | 
| **ROI Analytics** | Not enough data | 8.2 (417 reviews) ✓ Verified | 
| **Revenue Analytics** | Not enough data | 8.2 (384 reviews) ✓ Verified | 
| **SEO / Keyword Analytics** | Not enough data | 7.6 (323 reviews) | 

#### Platform

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Customization ** | Not enough data | 8.1 (400 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.6 (395 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.7 (411 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.3 (202 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 8.0 (245 reviews) | 
| **Performance and Reliability** | Not enough data | 8.6 (404 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.2 (288 reviews) | 

#### Agentic AI - Marketing Automation

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.8 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 8.5 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (8 reviews) | 
| **Adaptive Learning** | Not enough data | 8.8 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (8 reviews) | 
| **Decision Making** | Not enough data | 7.9 (8 reviews) | 

#### Integration

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Data Import &amp; Export Tools** | Not enough data | 8.6 (395 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.1 (312 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.8 (301 reviews) ✓ Verified | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **Constant Contact Advanced Automation** | N/A | N/A |

#### Lead Generation

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import &amp; Export Tools** | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 7.1/10 | 59 |
| **Constant Contact Advanced Automation** | N/A | N/A |

#### Call Analytics

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Call Recording** | 9.6 (54 reviews) ✓ Verified | Not enough data | 
| **Machine Learning** | 8.4 (33 reviews) ✓ Verified | Not enough data | 
| **Call Analysis** | 9.0 (46 reviews) ✓ Verified | Not enough data | 
| **Lead Qualification** | 8.9 (45 reviews) ✓ Verified | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Customer Scoring** | 8.7 (40 reviews) ✓ Verified | Not enough data | 
| **Speech-to-Text** | 8.5 (39 reviews) ✓ Verified | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **AI Text Summarization** | 6.8 (11 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Autonomous Task Execution** | 5.8 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 5.3 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 6.1 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 5.6 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 5.8 (6 reviews) | Not enough data | 
| **Decision Making** | 4.7 (6 reviews) | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **Constant Contact Advanced Automation** | 7.8/10 | 219 |

#### Templates

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Text and Themes** | Not enough data | 8.0 (205 reviews) ✓ Verified | 
| **Stock Images** | Not enough data | Feature Not Available | 
| **Proofing** | Not enough data | 7.9 (175 reviews) | 
| **Mobile Responsive** | Not enough data | 8.2 (151 reviews) | 

#### Edit

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Pre-Made** | Not enough data | 8.0 (197 reviews) ✓ Verified | 
| **Build** | Not enough data | 8.5 (210 reviews) ✓ Verified | 
| **HTML** | Not enough data | 8.0 (197 reviews) ✓ Verified | 

#### Logistics

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Analytics** | Not enough data | 8.7 (205 reviews) ✓ Verified | 
| **Issues** | Not enough data | 7.4 (200 reviews) ✓ Verified | 
| **Integrations** | Not enough data | 7.8 (185 reviews) ✓ Verified | 
| **Shareable Link** | Not enough data | 8.5 (151 reviews) | 

#### Generative AI

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.0 (83 reviews) | 
| **AI Text Summarization** | Not enough data | 7.1 (80 reviews) | 

#### Agentic AI - Email Template Builder

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (5 reviews) | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 9.1/10 | 65 |
| **Constant Contact Advanced Automation** | N/A | N/A |

#### Channels

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Voice** | 9.7 (32 reviews) ✓ Verified | Not enough data | 
| **Social** | 8.7 (22 reviews) | Not enough data | 
| **Web Chat** | 9.2 (19 reviews) ✓ Verified | Not enough data | 
| **Mobile SMS** | 9.0 (29 reviews) ✓ Verified | Not enough data | 
| **Email** | 9.0 (21 reviews) | Not enough data | 

#### Generative AI

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **AI Text-to-Speech** | 7.9 (7 reviews) | Not enough data | 

#### Functions

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Session Routing** | 9.3 (50 reviews) ✓ Verified | Not enough data | 
| **Session Queuing** | 9.4 (47 reviews) ✓ Verified | Not enough data | 
| **Concurrent Calling** | 9.5 (43 reviews) ✓ Verified | Not enough data | 
| **Speech Analytics** | 9.2 (21 reviews) | Not enough data | 
| **Auto Dialer** | 9.4 (18 reviews) ✓ Verified | Not enough data | 
| **IVR** | 9.7 (27 reviews) ✓ Verified | Not enough data | 
| **Inbound Screen Pop** | 9.5 (22 reviews) ✓ Verified | Not enough data | 
| **Persistent Data** | 9.5 (22 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Contact Center

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (5 reviews) | Not enough data | 

#### Administrative

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Session Summary Notes** | 9.2 (47 reviews) ✓ Verified | Not enough data | 
| **Administrator Access** | 9.7 (47 reviews) ✓ Verified | Not enough data | 
| **Reporting &amp; Dashboards** | 9.2 (50 reviews) ✓ Verified | Not enough data | 
| **Session Recording** | 9.8 (21 reviews) ✓ Verified | Not enough data | 
| **Agent Scheduling and Assignment** | 9.4 (19 reviews) ✓ Verified | Not enough data | 

### Attribution

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 8.0/10 | 57 |
| **Constant Contact Advanced Automation** | 8.7/10 | 49 |

#### Attribution Modeling

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Single-Touch Attribution** | 8.7 (43 reviews) | 8.8 (27 reviews) ✓ Verified | 
| **Multi-Touch Attribution** | 8.1 (38 reviews) | 9.0 (29 reviews) ✓ Verified | 
| **Algorithmic Attribution** | Feature Not Available | 7.8 (13 reviews) | 
| **Cross-Device Attribution** | 8.5 (33 reviews) | 8.7 (25 reviews) ✓ Verified | 
| **Offline Attribution** | 8.8 (39 reviews) | 8.7 (21 reviews) ✓ Verified | 

#### Agentic AI - Attribution

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Autonomous Task Execution** | 5.8 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.8 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 5.2 (10 reviews) | Not enough data | 

#### Marketing

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **B2B Attribution** | 8.7 (29 reviews) | 8.9 (33 reviews) ✓ Verified | 
| **B2C Attribution** | 9.0 (33 reviews) | 8.7 (30 reviews) ✓ Verified | 
| **Marketing Channels** | 9.5 (43 reviews) | 9.1 (40 reviews) ✓ Verified | 
| **Integrations** | 9.1 (49 reviews) | 9.0 (35 reviews) ✓ Verified | 

#### Reporting

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Dashboards** | 8.8 (48 reviews) | 8.8 (44 reviews) ✓ Verified | 
| **Data Visualizations** | 8.6 (46 reviews) | 8.5 (47 reviews) ✓ Verified | 
| **Custom Reporting** | 8.8 (43 reviews) | 8.7 (43 reviews) ✓ Verified | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **Constant Contact Advanced Automation** | 8.5/10 | 88 |

#### Content &amp; Collaboration

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Content Calendar** | Not enough data | 8.6 (74 reviews) | 
| **Content Library** | Not enough data | 8.7 (77 reviews) | 
| **Shared Inbox** | Not enough data | Feature Not Available | 
| **Approval Workflows** | Not enough data | Feature Not Available | 
| **Users and Permissions** | Not enough data | 8.9 (77 reviews) | 
| **Content Creation** | Not enough data | 8.6 (48 reviews) | 

#### Social Management

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Social Analytics** | Not enough data | Feature Not Available | 
| **Social Publishing** | Not enough data | 8.6 (78 reviews) | 
| **Campaign Optimization** | Not enough data | Feature Not Available | 
| **Social Engagement** | Not enough data | Feature Not Available | 
| **Social Ads** | Not enough data | 8.4 (67 reviews) | 
| **Campaign Planning** | Not enough data | 8.4 (47 reviews) | 
| **Hashtag Capabilites** | Not enough data | 7.6 (20 reviews) | 

#### Agentic AI - Social Media Management

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **Constant Contact Advanced Automation** | 8.8/10 | 71 |

#### Platform Basics

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | 9.2 (53 reviews) ✓ Verified | 
| **Journey Optimization** | Not enough data | 8.9 (55 reviews) ✓ Verified | 

#### Platform Data

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Journey Reporting** | Not enough data | 8.8 (57 reviews) ✓ Verified | 
| **Trends Reporting** | Not enough data | 8.7 (51 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.8 (62 reviews) ✓ Verified | 
| **Advanced Data Filtering** | Not enough data | 8.7 (57 reviews) ✓ Verified | 

#### Platform Additional Functionality

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Journey Mapping** | Not enough data | 8.2 (44 reviews) | 
| **Integrations** | Not enough data | 8.6 (56 reviews) | 
| **Automated Alerts** | Not enough data | 8.9 (64 reviews) ✓ Verified | 

#### Agentic AI - Customer Journey Analytics

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **Constant Contact Advanced Automation** | 8.5/10 | 79 |

#### Page Customization

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Drag and Drop** | Not enough data | 8.3 (71 reviews) ✓ Verified | 
| **Templates** | Not enough data | 8.4 (74 reviews) ✓ Verified | 
| **Advanced Customization** | Not enough data | 8.4 (68 reviews) ✓ Verified | 
| **Content Library** | Not enough data | 8.5 (70 reviews) ✓ Verified | 

#### Page Optimization

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **A/B Testing** | Not enough data | Feature Not Available | 
| **Mobile Responsive** | Not enough data | 8.5 (66 reviews) ✓ Verified | 
| **Web Analytics** | Not enough data | 8.9 (68 reviews) ✓ Verified | 
| **SEO** | Not enough data | 8.5 (54 reviews) ✓ Verified | 

#### Integrations

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **E-Commerce Integration** | Not enough data | 8.4 (49 reviews) ✓ Verified | 
| **Email Marketing Integration** | Not enough data | 8.9 (62 reviews) ✓ Verified | 
| **Domain Integration** | Not enough data | 8.8 (65 reviews) ✓ Verified | 

#### Generative AI

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (16 reviews) | 

#### Agentic AI - Landing Page Builders

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **Constant Contact Advanced Automation** | 7.7/10 | 32 |

#### Customization

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.1 (31 reviews) | 
| **Conditional Logic** | Not enough data | 7.8 (29 reviews) | 
| **Multi-page Forms** | Not enough data | 7.8 (29 reviews) | 
| **Design** | Not enough data | 8.0 (29 reviews) | 

#### Additional Functionality

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.0 (30 reviews) | 
| **Offline Capability** | Not enough data | 6.2 (23 reviews) | 
| **Notifications** | Not enough data | 8.0 (29 reviews) | 
| **Payments** | Not enough data | 7.8 (24 reviews) | 
| **Mobile Forms** | Not enough data | 7.9 (27 reviews) | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **Constant Contact Advanced Automation** | N/A | N/A |

#### Generative AI

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **Constant Contact Advanced Automation** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **Constant Contact Advanced Automation** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **Constant Contact Advanced Automation** | 9.1/10 | 53 |

#### Agentic AI - Sales Analytics

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Data Sourcing** | Not enough data | 9.0 (38 reviews) | 
| **Exporting &amp; Sharing Data** | Not enough data | 9.1 (41 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.9 (31 reviews) | 
| **Interactive Dashboards** | Not enough data | 9.1 (41 reviews) | 
| **Data Segmentation** | Not enough data | 9.1 (43 reviews) | 

#### Predictive Analytics

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Lead Scoring** | Not enough data | 9.3 (48 reviews) | 
| **Opportunity Scoring** | Not enough data | 9.3 (48 reviews) | 
| **Risk Analysis** | Not enough data | 8.8 (32 reviews) | 
| **Live Forecasting** | Not enough data | Feature Not Available | 

#### Sales Management

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 9.2 (46 reviews) | 
| **Sales Gamification** | Not enough data | Feature Not Available | 
| **Account-Based Analytics** | Not enough data | Feature Not Available | 
| **Activity Tracking** | Not enough data | 9.5 (49 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 8.8/10 | 18 |
| **Constant Contact Advanced Automation** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (13 reviews) | Not enough data | 

#### Calling

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Record Calls** | 9.8 (18 reviews) | Not enough data | 
| **Generate Location** | 9.2 (17 reviews) | Not enough data | 
| **Call Types** | 9.5 (18 reviews) | Not enough data | 
| **Click-to-Call** | 9.5 (16 reviews) | Not enough data | 
| **Auto Dialer** | 9.2 (17 reviews) | Not enough data | 

#### Contacts

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Personalization** | 9.5 (16 reviews) | Not enough data | 
| **Information Locater** | 9.4 (16 reviews) | Not enough data | 
| **Record Prospect Data** | 9.4 (16 reviews) | Not enough data | 

#### Insights

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Notes** | 8.2 (17 reviews) | Not enough data | 
| **Daily Summary** | 8.9 (17 reviews) | Not enough data | 
| **Automated Voicemails** | 8.9 (17 reviews) | Not enough data | 
| **Automated Emails** | Feature Not Available | Not enough data | 
| **Sorts Prospects** | 7.3 (16 reviews) | Not enough data | 
| **Automated Note Taking** | 8.6 (15 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 7.8/10 | 8 |
| **Constant Contact Advanced Automation** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | 5.7 (5 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Knowledge Base** | 8.8 (8 reviews) | Not enough data | 
| **Coaching Materials** | 8.5 (8 reviews) | Not enough data | 
| **Playbook Creation** | 7.6 (7 reviews) | Not enough data | 
| **Video Record** | 7.9 (8 reviews) | Not enough data | 

#### Feedback

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Review** | 8.1 (8 reviews) | Not enough data | 
| **Scorecard** | 7.4 (7 reviews) | Not enough data | 
| **Coaching Card** | 7.4 (7 reviews) | Not enough data | 
| **Leaderboard** | 7.4 (7 reviews) | Not enough data | 
| **Real-Time Updates** | 8.8 (8 reviews) | Not enough data | 
| **Notifications** | 7.9 (8 reviews) | Not enough data | 
| **Competition** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 9.4/10 | 21 |
| **Constant Contact Advanced Automation** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Tenancy Flexibility** | 9.6 (13 reviews) ✓ Verified | Not enough data | 
| **Native VoIP** | 9.4 (12 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 9.3 (10 reviews) ✓ Verified | Not enough data | 

#### Features

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Voicemail to Email** | 9.5 (13 reviews) | Not enough data | 
| **Voicemail to SMS** | 9.4 (9 reviews) | Not enough data | 
| **File Sharing** | 8.9 (11 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 9.5 (11 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | Feature Not Available | Not enough data | 
| **Conference Transcripts** | 9.8 (9 reviews) | Not enough data | 

### Account-Based Execution

| Product | Score | Reviews |
|---|---|---|
| **CTM** | N/A | N/A |
| **Constant Contact Advanced Automation** | N/A | N/A |

#### Marketing Distribution

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Segmentation ** | Not enough data | Not enough data | 
| **Personalized Messaging ** | Not enough data | Not enough data | 
| **Website Personalization ** | Not enough data | Not enough data | 
| **Email Campaigns ** | Not enough data | Not enough data | 
| **Digital Advertising** | Not enough data | Not enough data | 
| **Direct Mail** | Not enough data | Not enough data | 

#### Campaign Planning

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Strategy Mapping ** | Not enough data | Not enough data | 
| **Prioritized Accounts ** | Not enough data | Not enough data | 
| **Trending Accounts ** | Not enough data | Not enough data | 
| **Sales Activation** | Not enough data | Not enough data | 

#### Integrations

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Ad Network Integrations ** | Not enough data | Not enough data | 
| **Buyer Intent Data Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 

### Inbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 8.5/10 | 336 |
| **Constant Contact Advanced Automation** | N/A | N/A |

#### Phone Number Management

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Local Phone Numbers** | 9.2 (294 reviews) | Not enough data | 
| **Toll-Free Numbers** | 9.1 (248 reviews) | Not enough data | 
| **Port Existing Numbers** | 8.8 (179 reviews) | Not enough data | 

#### Tracking

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Visitor &amp; Keyword Tracking** | 8.9 (267 reviews) | Not enough data | 
| **Dynamic Number Insertion** | 9.1 (227 reviews) | Not enough data | 
| **Multi-Channel Call Attribution** | 9.0 (231 reviews) | Not enough data | 

#### Analytics

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Call Data** | 9.0 (294 reviews) | Not enough data | 
| **Call Recording** | 9.3 (300 reviews) | Not enough data | 
| **Advanced Reporting** | 8.7 (270 reviews) | Not enough data | 
| **Conversation Intelligence** | 8.4 (102 reviews) | Not enough data | 

#### Call Routing

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **IVR** | 8.9 (168 reviews) | Not enough data | 
| **Call Scheduling** | 8.9 (149 reviews) | Not enough data | 
| **Geo-Routing** | 8.6 (136 reviews) | Not enough data | 

#### Administration

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Martech Integrations** | 8.6 (86 reviews) | Not enough data | 
| **Privacy, Security, and Compliance** | 9.2 (130 reviews) | Not enough data | 
| **Performance and Reliability** | 9.1 (149 reviews) | Not enough data | 

#### Agentic AI - Inbound Call Tracking

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Autonomous Task Execution** | 6.2 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (22 reviews) | Not enough data | 
| **Proactive Assistance** | 6.1 (22 reviews) | Not enough data | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **CTM** | 8.2/10 | 69 |
| **Constant Contact Advanced Automation** | 8.3/10 | 114 |

#### Marketing Operations

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **ROI Tracking** | 8.3 (44 reviews) | 8.4 (91 reviews) ✓ Verified | 
| **Data Collection** | 9.1 (57 reviews) | 8.4 (93 reviews) ✓ Verified | 
| **Customer Insights** | 8.8 (47 reviews) | 8.3 (88 reviews) ✓ Verified | 
| **Multi-User Access** | 9.1 (58 reviews) | 8.5 (100 reviews) ✓ Verified | 
| **Spend Management** | 8.3 (45 reviews) | Feature Not Available | 
| **White Label** | 8.5 (42 reviews) | Feature Not Available | 

#### Campaign Activity

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Campaign Insights** | 8.8 (51 reviews) | 8.5 (97 reviews) ✓ Verified | 
| **Reports and Dashboards** | 8.7 (62 reviews) | 8.6 (100 reviews) ✓ Verified | 
| **Campaign Stickiness** | 8.0 (44 reviews) | 8.1 (87 reviews) ✓ Verified | 
| **Multichannel Tracking** | 8.9 (56 reviews) | 8.2 (94 reviews) ✓ Verified | 
| **Brand Optimization** | 8.3 (40 reviews) | 8.5 (86 reviews) ✓ Verified | 
| **Predictive Analytics** | 7.5 (35 reviews) | 7.8 (75 reviews) ✓ Verified | 

#### Agentic AI - Marketing Analytics

| Feature | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 6.7 (11 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Attribution Software](https://www.g2.com/categories/attribution)

**Unique to CTM (8):** [Speech Analytics Software](https://www.g2.com/categories/speech-analytics), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking), [Contact Center Software](https://www.g2.com/categories/contact-center), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Unique to Constant Contact Advanced Automation (9):** [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [CRM Software](https://www.g2.com/categories/crm), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)


---
## Reviewer Demographics

### By Company Size

| Segment | CTM | Constant Contact Advanced Automation | 
|---|---|---|
| **Small-Business** | 66.3% | 80.8% | 
| **Mid-Market** | 30.1% | 17.8% | 
| **Enterprise** | 3.5% | 1.4% | 

### By Industry

#### CTM

- **Marketing and Advertising:** 38.3%
- **Internet:** 6.2%
- **Construction:** 4.1%
- **Consumer Services:** 4.0%
- **Hospital &amp; Health Care:** 3.8%
- **Health, Wellness and Fitness:** 3.7%
- **Information Technology and Services:** 2.7%
- **Real Estate:** 2.7%
- **Computer Software:** 2.1%
- **Mental Health Care:** 1.8%
- **Other:** 30.6%

#### Constant Contact Advanced Automation

- **Marketing and Advertising:** 46.5%
- **Information Technology and Services:** 4.6%
- **Computer Software:** 3.9%
- **Financial Services:** 3.1%
- **Non-Profit Organization Management:** 2.3%
- **Internet:** 2.1%
- **Real Estate:** 1.9%
- **Education Management:** 1.9%
- **Retail:** 1.9%
- **Management Consulting:** 1.8%
- **Other:** 29.8%

---
## Alternatives

### Alternatives to CTM

- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1835 reviews)
- [Invoca](https://www.g2.com/products/invoca/reviews) — 4.5/5 stars (967 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (579 reviews)
- [WhatConverts](https://www.g2.com/products/whatconverts/reviews) — 4.9/5 stars (316 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2565 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1636 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (625 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1421 reviews)
- [Marchex](https://www.g2.com/products/marchex/reviews) — 4.1/5 stars (184 reviews)

### Alternatives to Constant Contact Advanced Automation

- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14777 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14895 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1359 reviews)
- [Act-On](https://www.g2.com/products/act-on/reviews) — 4.1/5 stars (1071 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5428 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (624 reviews)
- [GetResponse](https://www.g2.com/products/getresponse/reviews) — 4.3/5 stars (1139 reviews)
- [Ontraport](https://www.g2.com/products/ontraport/reviews) — 4.5/5 stars (255 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13894 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)

---
## Top Discussions

### CTM

- Title: [What do you think is the best thing about Call Tracking Metrics](https://www.g2.com/discussions/33938-what-do-you-think-is-the-best-thing-about-call-tracking-metrics) — 2 comments, 1 upvote
  > **Top comment:** "very convenient"
- Title: [Need referral for creative Implementation Consultant](https://www.g2.com/discussions/need-referral-for-creative-implementation-consultant) — 1 comment, 1 upvote
  > **Top comment:** "Try Blue Pig Media. I’ve heard they’re quite good. "
- Title: [Why is texting difficult on the platform](https://www.g2.com/discussions/33937-why-is-texting-difficult-on-the-platform) — 1 comment, 1 upvote
  > **Top comment:** "Do you mean to the receiving user of a response? "
- Title: [How do I delete a custom tag that I made?](https://www.g2.com/discussions/15086-how-do-i-delete-a-custom-tag-that-i-made) — 1 comment, 1 upvote
  > **Top comment:** "Hey Adrian! Good question. Both Reporting Tags and Call Tags can be customized, so the answer would depend on which you&#39;re referring to. 

Reporting Tags:..."
- Title: [What if I already have numbers I want to keep?](https://www.g2.com/discussions/what-if-i-already-have-numbers-i-want-to-keep) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No problem, this is a process called porting. We will gladly port over your already existing number into our system for no additional cost. (USA and Canada..."

### Constant Contact Advanced Automation

- Title: [What is the best way you&#39;ve found for selling marketing automation/CRM services to prospects/clients?](https://www.g2.com/discussions/24841-what-is-the-best-way-you-ve-found-for-selling-marketing-automation-crm-services-to-prospects-clients) — 6 comments, 3 upvotes
  > **Top comment:** "Give services to make the customer journey for them. The most channels consolidated in the platform better results will you deliver."
- Title: [What is SharpSpring?](https://www.g2.com/discussions/what-is-sharpspring) — 2 comments
  > **Top comment:** "SharpSpring is a great product for the micro-market and small businesses. SharpSpring is a low-cost provider of CRM and marketing automation. There appears..."
- Title: [How do you use personas to better serve your clients?](https://www.g2.com/discussions/13735-how-do-you-use-personas-to-better-serve-your-clients) — 2 comments, 2 upvotes
  > **Top comment:** "To segment prospects and use to send them different kind of content. Or to show them dynamic content depending on their preferences. If you want we can help..."
- Title: [Do I need any specific training or certification to use SharpSpring?](https://www.g2.com/discussions/do-i-need-any-specific-training-or-certification-to-use-sharpspring) — 2 comments, 1 upvote
  > **Top comment:** "SharpSpring is a full featured, robust system. But I would definitely invest in full training &amp; certification to get the most out of SharpSpring. That will..."
- Title: [Can we track multiple sites in one instance of SharpSpring?](https://www.g2.com/discussions/can-we-track-multiple-sites-in-one-instance-of-sharpspring) — 2 comments, 1 upvote
  > **Top comment:** "Yes!  I track multiple related but separate domains on one instance of SharpSpring."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ctm-ctm-vs-constant-contact-advanced-automation)

