Compare CallSource vs FastCall Salesforce-native Dialer

See this
comparison of CallSource vs. FastCall Salesforce-native Dialer
based on data from user reviews. CallSource rates 4.4/5 stars with 29 reviews. FastCall Salesforce-native Dialer rates 4.4/5 stars with 8 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Sales+
$40
per month (billed annually)
 
Sales
$20
per month (billed annually)
 
Call Logger
$10
per month (billed annually)
 
Free Trial Unavailable
Free Trial Unavailable
CallSource
Free Trial Unavailable
FastCall Salesforce-native Dialer
Sales+
$40per month (billed annually)
Sales
$20per month (billed annually)
Call Logger
$10per month (billed annually)
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.0
8.8
Ease of Use
Ease of Use
8.5
8.8
Ease of Setup
Ease of Setup
9.2
Not enough data available
Ease of Admin
Ease of Admin
9.2
Not enough data available
Quality of Support
Quality of Support
9.4
8.5
Ease of Doing Business With
Ease of Doing Business With
9.1
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.1
7.1
Meets Requirements
CallSource
9.0
FastCall Salesforce-native Dialer
8.8
Ease of Use
CallSource
8.5
FastCall Salesforce-native Dialer
8.8
Ease of Setup
CallSource
9.2
FastCall Salesforce-native Dialer
Not enough data available
Ease of Admin
CallSource
9.2
FastCall Salesforce-native Dialer
Not enough data available
Quality of Support
CallSource
9.4
FastCall Salesforce-native Dialer
8.5
Ease of Doing Business With
CallSource
9.1
FastCall Salesforce-native Dialer
Not enough data available
Product Direction (% positive)
CallSource
9.1
FastCall Salesforce-native Dialer
7.1

Features

Phone Number Management
Local Phone Numbers
CallSource
9.5
FastCall Salesforce-native Dialer
Not enough data available
Toll-Free Numbers
CallSource
9.6
FastCall Salesforce-native Dialer
Not enough data available
Port Existing Numbers
CallSource
9.6
FastCall Salesforce-native Dialer
Not enough data available
Tracking
Visitor & Keyword Tracking
CallSource
9.6
FastCall Salesforce-native Dialer
Not enough data available
Dynamic Number Insertion
CallSource
9.6
FastCall Salesforce-native Dialer
Not enough data available
Multi-Channel Call Attribution
CallSource
9.6
FastCall Salesforce-native Dialer
Not enough data available
Analytics
Call Data
CallSource
9.1
FastCall Salesforce-native Dialer
8.7
Call Recording
CallSource
9.0
FastCall Salesforce-native Dialer
Not enough data available
Advanced Reporting
CallSource
9.1
FastCall Salesforce-native Dialer
9.0
Call Routing
IVR
CallSource
9.8
FastCall Salesforce-native Dialer
Not enough data available
Call Scheduling
CallSource
10.0
FastCall Salesforce-native Dialer
7.3
Geo-Routing
CallSource
9.0
FastCall Salesforce-native Dialer
7.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
37.9%
75.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
55.2%
12.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
6.9%
12.5%
CallSource
Small-Business
37.9%
Mid-Market
55.2%
Enterprise
6.9%
FastCall Salesforce-native Dialer
Small-Business
75.0%
Mid-Market
12.5%
Enterprise
12.5%

Reviewers' Industry

 
Marketing and Advertising
24.1%
Telecommunications
12.5%
 
Consumer Services
13.8%
Research
12.5%
 
Automotive
10.3%
Public Relations and Communications
12.5%
 
Real Estate
6.9%
Marketing and Advertising
12.5%
 
Information Technology and Services
6.9%
Management Consulting
12.5%
 
Other
37.9%
Other
37.5%
CallSource
Marketing and Advertising
24.1%
Consumer Services
13.8%
Automotive
10.3%
Real Estate
6.9%
Information Technology and Services
6.9%
Other
37.9%
FastCall Salesforce-native Dialer
Telecommunications
12.5%
Research
12.5%
Public Relations and Communications
12.5%
Marketing and Advertising
12.5%
Management Consulting
12.5%
Other
37.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Philip C.
User in Marketing and Advertising

My rep, Stephanie Kurowski. She is smart, respectful, wickedly patient with someone who just needs to have every damn thing explained to them. Her response times are in the milliseconds. Oh, let's be clear - she isn't a relative, friend or acquaintance. She...

User in Broadcast Media

It doesn't have any lag time between the calls. Very efficient platform to use.

Most Helpful Critical Review
Most Helpful Critical Review
Consultant in Information Technology and Services

Didn't feel as the customer enjoyed the product

Shefali V.
Administrator in Telecommunications

there is nothing that I dislike about it.

 
CallSource
Most Helpful Favorable Review
Philip C.
User in Marketing and Advertising

My rep, Stephanie Kurowski. She is smart, respectful, wickedly patient with someone who just needs to have every damn thing explained to them. Her response times are in the milliseconds. Oh, let's be clear - she isn't a relative, friend or acquaintance. She...

Most Helpful Critical Review
Consultant in Information Technology and Services

Didn't feel as the customer enjoyed the product

FastCall Salesforce-native Dialer
Most Helpful Favorable Review
User in Broadcast Media

It doesn't have any lag time between the calls. Very efficient platform to use.

Most Helpful Critical Review
Shefali V.
Administrator in Telecommunications

there is nothing that I dislike about it.

Screenshots

 No screenshots providedNo screenshots provided
CallSource
No screenshots provided
FastCall Salesforce-native Dialer
No screenshots provided
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