Compare CallRail and ViralSweep
See this
side-by-side comparison of CallRail vs. ViralSweep
based on preference data from user reviews. CallRail rates 4.6/5 stars with 693 reviews. By contrast, ViralSweep rates 4.4/5 stars with 20 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 CallRail Optimized for quick response |  ViralSweep | |
| Star Rating | CallRail | ViralSweep |
| Market Segments | CallRail Small-Business (73.4% of reviews) | ViralSweep Small-Business (57.9% of reviews) |
| Entry Level Price | CallRail $45 per month | ViralSweep $49 per month |
CallRail vs ViralSweep
When assessing the two solutions, reviewers found ViralSweep easier to use and set up. However, CallRail is easier to administer. Reviewers also preferred doing business with CallRail overall.
- CallRail and ViralSweep both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that ViralSweep is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CallRail over ViralSweep.
Categories
Shared Categories
CallRail and ViralSweep are categorized as Lead Capture
Unique Categories
CallRail is categorized as Online Form Builder, Attribution, Inbound Call Tracking, and Conversation Intelligence
ViralSweep is categorized as User-Generated Content and Sweepstakes
Pricing
Call Tracking
$45per month
Lead Center
$30per month
Conversation Intelligence
$50 per month
Form Tracking
$50 per month
Free Trial
Starter
$49per month
Business
$199per month
Premium
$399per month
‐
Free Trial
Ratings
Meets Requirements
CallRail
Responses: 576
ViralSweep
Responses: 17
Ease of Use
CallRail
Responses: 580
ViralSweep
Responses: 17
Ease of Setup
CallRail
Responses: 463
ViralSweep
Responses: 12
Ease of Admin
CallRail
Responses: 468
ViralSweep
Responses: 11
Quality of Support
CallRail
Responses: 534
ViralSweep
Responses: 16
Ease of Doing Business With
CallRail
Responses: 464
ViralSweep
Responses: 12
Product Direction (% positive)
CallRail
Responses: 574
ViralSweep
Responses: 17
Features
Lead Generation
Lead Builder
CallRail
ViralSweep
CRM Integration
CallRail
ViralSweep
Marketing Automation Integration
CallRail
ViralSweep
Social Media Integration
CallRail
ViralSweep
Data Import & Export Tools
CallRail
ViralSweep
Lead Monitoring
Features
CallRail
Responses: 10
Verified Feature
ViralSweep
Performance
CallRail
Responses: 12
Verified Feature
ViralSweep
Identification
CallRail
Responses: 13
Verified Feature
ViralSweep
Data Capture
Mobile
CallRail
Responses: 12
Verified Feature
ViralSweep
Websites
CallRail
Responses: 10
Verified Feature
ViralSweep
Social Media
CallRail
Responses: 8
Verified Feature
ViralSweep
Data
CallRail
Responses: 10
Verified Feature
ViralSweep
Analytics
Export/Import
CallRail
Responses: 11
Verified Feature
ViralSweep
Reporting
CallRail
Responses: 12
Verified Feature
ViralSweep
Customization
Forms
CallRail
Responses: 8
Verified Feature
ViralSweep
Personalization
CallRail
Responses: 10
Verified Feature
ViralSweep
Templates
CallRail
Responses: 8
Verified Feature
ViralSweep
Integration
CallRail
Responses: 12
Verified Feature
ViralSweep
Reviewers' Company Size
Reviewers of both CallRail and ViralSweep were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
CallRail
ViralSweep
Mid-Market
(51-1000 emp.)
CallRail
ViralSweep
Enterprise
(> 1000 emp.)
CallRail
ViralSweep
Reviewers' Industry
Marketing and Advertising
38.4%
Real Estate
7.6%
Internet
6.5%
Construction
4.1%
Information Technology and Services
3.3%
Other
40.2%
Marketing and Advertising
21.1%
Retail
15.8%
Consumer Goods
10.5%
Sports
5.3%
Real Estate
5.3%
Other
42.1%
Reviews
Most Helpful Favorable Review
Camille B.
Agency in Marketing and Advertising
Call recording has allowed us to extract details about customer requests and questions that our clients have never been able to provide. Most recently, we've used the service to tie direct results to specific initiatives for a client. The ultimate goal was...
Michael S.
Administrator in Hospitality
Simplicity, pricing and support. You may not ever need to contact them on setting up your giveaway, but when you do they are always ready to help.
Most Helpful Critical Review
Nathan M.
Administrator in Information Technology and Services
At first, it sounded promising. We could see the potential in what they offer. But in reality, Their Representatives lack basic knowledge about the service they offered. Customer support is below average. The Whisper feature never worked properly, and our...
Administrator in Design
At first everything was working great, but afte some time I felt like whatever was working before just stopped working. I saw no progress after a couple of months using it.
Top Alternatives
Discussions
Annual contract?
1 comment
Offical Response from CallRail
There are no annual contracts at CallRail. All CallRail services are month to month, allowing the flexibility to add or stop service at any time. Read more
Is CallRail integrated in any platforms?
1 comment
Offical Response from CallRail
Yes. CallRail integrates with over 300 platforms including: Google AdWords and Analytics, HubSpot, Marketo, Optimizely, Salesforce.com, Wordpress, and more.Read more
ViralSweep has no discussions with answers
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