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At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (65.1% of reviews)
Entry-Level Pricing
Starting at $50.00 Per Month
Free Per Month
CallRail
Star Rating
(1,621)4.5 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $50.00 Per Month
Free Trial is available
Browse all 4 pricing plansTypeform
Star Rating
(936)4.5 out of 5
Market Segments
Small-Business (65.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CallRail excels in its Custom Fields feature, scoring 9.2, which allows for tailored tracking of specific data points. In contrast, Typeform's score of 8.5 indicates it offers customization but may not be as robust in this area.
- Reviewers mention that CallRail's Embedded Forms feature is highly rated at 9.4, making it easy to integrate call tracking into websites. Typeform, while also offering embedded forms, scores lower at 8.8, suggesting it may not be as seamless for users looking to embed forms directly.
- Users on G2 highlight CallRail's superior Quality of Support with a score of 8.8, indicating responsive and helpful customer service. Typeform, with a score of 8.4, may not provide the same level of support, which could be a concern for users needing assistance.
- Reviewers say that CallRail's Performance is solid, scoring 8.7, which reflects its reliability in tracking calls and analytics. Typeform's score of 8.6 is commendable but suggests it may not perform as consistently in high-demand scenarios.
- Users report that Typeform shines in Forms with a score of 9.3, making it a favorite for creating engaging surveys and forms. CallRail, with a score of 8.3, may not offer the same level of user engagement in form creation.
- G2 users mention that CallRail's Integration capabilities score 8.5, allowing for effective connections with various marketing tools. Typeform slightly edges out with a score of 8.7, indicating a broader range of integrations that could benefit users looking for versatility.
Pricing
Entry-Level Pricing
CallRail
Call Tracking
Starting at $50.00
Per Month
Know which marketing efforts inspired your best leads to call.
- Call forwarding
- Call recording
- Standard call flow builder
Typeform
FREE
Free
Per Month
Discover the possibilities of conversational forms
- 10 responses/month
- 1 user
- Unlimited typeforms
Free Trial
CallRail
Free Trial is available
Typeform
Free Trial is available
Ratings
Meets Requirements
9.0
1,276
8.9
773
Ease of Use
9.0
1,288
9.3
784
Ease of Setup
9.0
1,040
9.1
499
Ease of Admin
9.1
1,014
9.0
426
Quality of Support
8.8
1,151
8.5
559
Has the product been a good partner in doing business?
9.2
998
8.8
406
Product Direction (% positive)
8.9
1,227
8.6
741
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.8
7
Not enough data
7.5
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
Organization
8.6
7
Not enough data
8.6
6
Not enough data
10.0
7
Not enough data
Performance Analysis
8.8
7
Not enough data
9.0
7
Not enough data
Sales Analysis
8.8
7
Not enough data
9.0
7
Not enough data
Generative AI
8.8
7
Not enough data
9.4
8
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Call Analytics
9.3
186
|
Verified
Not enough data
8.1
137
|
Verified
Not enough data
8.6
160
|
Verified
Not enough data
8.2
169
|
Verified
Not enough data
Agent Performance Management
8.3
145
|
Verified
Not enough data
8.2
147
|
Verified
Not enough data
8.1
137
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Conversation Intelligence
8.6
15
Not enough data
8.6
15
Not enough data
8.8
15
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.4
15
Not enough data
8.3
15
Not enough data
Channels
8.7
81
Not enough data
8.2
57
Not enough data
7.5
56
Not enough data
7.8
69
Not enough data
8.0
64
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.7
67
Not enough data
8.6
62
Not enough data
8.4
59
Not enough data
8.2
63
Not enough data
Feature Not Available
Not enough data
8.2
60
Not enough data
8.2
57
Not enough data
8.0
57
Not enough data
Agentic AI - Contact Center
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
Administrative
8.4
69
Not enough data
8.9
78
Not enough data
8.7
80
Not enough data
8.7
73
Not enough data
Feature Not Available
Not enough data
Attribution Modeling
8.6
199
|
Verified
Not enough data
8.1
172
|
Verified
Not enough data
7.7
140
|
Verified
Not enough data
7.8
147
|
Verified
Not enough data
8.1
161
|
Verified
Not enough data
7.9
144
|
Verified
Not enough data
Agentic AI - Attribution
6.4
11
Not enough data
6.8
12
Not enough data
6.7
14
Not enough data
6.4
11
Not enough data
Marketing
8.0
157
|
Verified
Not enough data
8.4
163
|
Verified
Not enough data
8.7
204
|
Verified
Not enough data
8.6
200
|
Verified
Not enough data
Reporting
8.6
241
|
Verified
Not enough data
8.5
229
|
Verified
Not enough data
8.1
205
|
Verified
Not enough data
Lead Monitoring
8.5
209
|
Verified
8.5
118
8.7
218
|
Verified
8.6
116
8.4
213
|
Verified
Feature Not Available
Agentic AI - Lead Capture
8.2
23
Feature Not Available
8.1
22
Feature Not Available
Data Capture
8.3
211
|
Verified
8.6
117
8.6
211
|
Verified
8.9
114
8.0
175
|
Verified
8.4
106
8.5
212
|
Verified
8.7
110
Analytics
8.5
205
|
Verified
8.6
110
8.5
227
|
Verified
8.4
111
Customization
8.3
168
|
Verified
9.3
116
8.3
174
|
Verified
9.0
115
7.8
163
|
Verified
8.6
110
8.4
198
|
Verified
8.7
112
Survey Management
Not enough data
9.0
258
Not enough data
9.1
260
Not enough data
8.4
250
Not enough data
8.7
250
Survey Customization
Not enough data
8.7
252
Not enough data
8.5
244
Not enough data
8.4
229
Not enough data
7.9
198
Survey Insights
Not enough data
8.4
247
Not enough data
7.9
190
Not enough data
8.8
237
Not enough data
8.7
219
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customization
9.2
12
8.5
187
8.2
12
8.9
192
Feature Not Available
9.0
192
9.2
12
9.0
195
Additional Functionality
9.4
12
8.8
176
Feature Not Available
Feature Not Available
8.8
12
8.4
173
Feature Not Available
7.6
152
8.9
11
8.6
173
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
6.3
8
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
8.1
8
Not enough data
6.3
8
Not enough data
Internal Use
7.0
23
Not enough data
8.9
9
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
6.7
8
Not enough data
7.6
9
Not enough data
Voice Recognition - AI Voice Assistants
8.6
6
Not enough data
Speech Synthesis - AI Voice Assistants
7.8
6
Not enough data
7.5
6
Not enough data
8.3
6
Not enough data
Security and privacy - AI Voice Assistants
9.2
6
Not enough data
Compatibility - AI Voice Assistants
9.0
5
Not enough data
Agentic AI - Outbound Call Tracking
8.0
10
Not enough data
7.7
10
Not enough data
Calling
9.2
43
Not enough data
8.7
40
Not enough data
8.8
42
Not enough data
8.5
40
Not enough data
8.0
9
Not enough data
Contacts
8.5
42
Not enough data
8.2
43
Not enough data
8.6
40
Not enough data
Insights
8.1
42
Not enough data
8.3
42
Not enough data
8.5
39
Not enough data
7.5
36
Not enough data
7.8
36
Not enough data
8.3
10
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.0
558
Not enough data
8.7
457
Not enough data
8.4
389
Not enough data
Tracking
8.6
505
Not enough data
8.9
495
Not enough data
8.6
417
Not enough data
Analytics
8.9
558
Not enough data
9.2
540
Not enough data
8.5
485
Not enough data
8.3
298
Not enough data
Call Routing
8.1
351
Not enough data
8.0
320
Not enough data
7.9
301
Not enough data
Administration
7.9
257
Not enough data
8.7
304
Not enough data
8.9
355
Not enough data
Agentic AI - Inbound Call Tracking
7.4
53
Not enough data
7.7
55
Not enough data
7.7
54
Not enough data
Marketing Operations
8.2
196
Not enough data
8.8
209
Not enough data
8.4
188
Not enough data
8.9
198
Not enough data
7.8
177
Not enough data
7.5
151
Not enough data
Campaign Activity
8.4
196
Not enough data
8.5
225
Not enough data
7.8
178
Not enough data
8.3
195
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Analytics
7.5
25
Not enough data
7.7
27
Not enough data
7.6
24
Not enough data
Categories
Categories
Shared Categories
CallRail and Typeform are categorized as Online Form Builder and Lead Capture
Unique Categories
CallRail is categorized as Inbound Call Tracking, AI Voice Assistants, Conversation Intelligence, AI Sales Assistant, Attribution, Marketing Analytics, Outbound Call Tracking, Contact Center, and Live Chat
Typeform is categorized as Survey
Reviews
Reviewers' Company Size
CallRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Typeform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.4%
Real Estate
8.6%
Construction
7.4%
Hospital & Health Care
4.0%
Legal Services
3.5%
Other
41.1%
Marketing and Advertising
11.5%
Information Technology and Services
9.4%
Computer Software
9.0%
Health, Wellness and Fitness
4.1%
Internet
3.7%
Other
62.3%
Discussions
What is CallRail used for?
2 Comments
PH
CallRail is used for marketing attribution and can be used to see where phone calls are coming from. You can specify a marketing campaign or even which...Read more
Is it possible to set up an integration in Typeform where only the file uploads that user provide get pulled into a google sheet not the whole entry?
2 Comments
AG
I've never tried it, but I'm pretty sure Zapier can do that. Just link a new typeform entry to sheets, only retrieving the file attachment.Read more
Can we randomize the questions based on the audience?
2 Comments
MW
Hey Nishant,
you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people....Read more
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