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# CallRail vs HubSpot Marketing Hub Comparison - What are their main differences?

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CallRailHubSpot Marketing Hub[+ Add Product](#)

Pricing

**CallRail**
Free Trial

**$55.00** Usage Based Per Month · Lead Tracking

**$105.00** Usage Based Per Month · Lead Tracking Complete

**$165.00** Usage Based Per Month · Lead Conversion

**$215.00** Usage Based Per Month · Lead Conversion Complete

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**HubSpot Marketing Hub**
Free Trial

**$15.00** Per User Per Month · Marketing Hub Starter

**$890.00** Other Per Month · Marketing Hub Professional

**$3,600.00** Other Per Month · Marketing Hub Enterprise

**Pricing Insights**
from reviews

Perceived Cost

**CallRail**
$$$$$

**HubSpot Marketing Hub**
$$$$$

Average Discount

**CallRail**
7%

**HubSpot Marketing Hub**
17%10% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**CallRail** 6 months
Based on 100 responses

**HubSpot Marketing Hub** 6 months
Based on 100 responses

Return on Investment

**CallRail** 6 months
Based on 100 responses

**HubSpot Marketing Hub** 6 months
Based on 100 responses

 ![CallRail](https://images.g2crowd.com/uploads/product/hd_favicon/dc5a7c4a387a7c639e8eb054c965ecb7/callrail.svg "CallRail")

 ![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub")

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**Pros & Cons**
from reviews

**CallRail**

Ease of Use (122)

Features (109)

Missing Features (33)

Integration Issues (30)

**HubSpot Marketing Hub**

Easy To Navigate (1614)

All-in-One Marketing Tools (995)

Steep Learning Curve (371)

High Plan Costs (275)

Integrations

**CallRail**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c8a615694573f0625c461def065b503e/acquisio.png "Product Avatar Image")

Acquisio

](https://www.g2.com/products/acquisio/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/311/large_detail_da820dfb0bceb23ead050c282acb6770.jpeg "Product Avatar Image")

Google Data Studio

](https://www.g2.com/products/google-google-data-studio/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_34ba97c05f91de52d1150eb17a5c48c3/hubspot-smart-crm.png "Product Avatar Image")

HubSpot Smart CRM

](https://www.g2.com/products/hubspot-smart-crm/reviews)[
View all
](https://www.g2.com/products/callrail/integrations)

**HubSpot Marketing Hub**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-revenue-marketing.png "Product Avatar Image")

6sense Revenue Marketing

](https://www.g2.com/products/6sense-revenue-marketing/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-sales.png "Product Avatar Image")

6sense Sales Intelligence

](https://www.g2.com/products/6sense-sales/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fbd2153b13fc6c72bbb5b34110ab8e55/accelo%282%29.png "Product Avatar Image")

Accelo

](https://www.g2.com/products/accelo/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_696e8504eb1508a942835ead09fd3184/act.png "Product Avatar Image")

Act!

](https://www.g2.com/products/act/reviews)[
View all
](https://www.g2.com/products/hubspot-marketing-hub/integrations)

Screenshots

**CallRail**
 ![CallRail screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/74803/Call-Recording-with-Transcription.png)

**HubSpot Marketing Hub**
 ![HubSpot Marketing Hub screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/111564/new-record-screenshot.png)

**Ratings**
from reviews

Meets Requirements

**CallRail**

**9.0** /10

Based on 1,534 responses

**HubSpot Marketing Hub**

**8.5** /10

Based on 10,214 responses

Ease of Use

**CallRail**

**9.0** /10

Based on 1,552 responses

**HubSpot Marketing Hub**

**8.6** /10

Based on 12,679 responses

Ease of Setup

**CallRail**

**9.0** /10

Based on 1,295 responses

**HubSpot Marketing Hub**

**8.1** /10

Based on 8,320 responses

Ease of Admin

**CallRail**

**9.1** /10

Based on 1,188 responses

**HubSpot Marketing Hub**

**8.5** /10

Based on 5,149 responses

Quality of Support

**CallRail**

**8.8** /10

Based on 1,378 responses

**HubSpot Marketing Hub**

**8.7** /10

Based on 9,648 responses

Has the product been a good partner in doing business?

**CallRail**

**9.2** /10

Based on 1,169 responses

**HubSpot Marketing Hub**

**8.7** /10

Based on 5,064 responses

Product Direction (% positive)

**CallRail**

**8.9** /10

Based on 1,439 responses

**HubSpot Marketing Hub**

**8.8** /10

Based on 9,758 responses

**Features**
ratings from reviews

Attribution

**7.8** /10

Based on 292 responses

**7.3** /10

Based on 350 responses

Marketing Analytics

**8.1** /10

Based on 289 responses

**7.8** /10

Based on 3,611 responses

Marketing Automation

Not enough data

**8.5** /10

Based on 8,009 responses

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Account Data Management

Not enough data

**7.5** /10

Based on 1,637 responses

Conversational Marketing

Not enough data

**7.4** /10

Based on 2,073 responses

AI Sales Assistant

**8.9** /10

Based on 13 responses

Not enough data

Conversation Intelligence

**8.5** /10

Based on 250 responses

Not enough data

Contact Center

**8.3** /10

Based on 103 responses

Not enough data

Pop-Up Builder

Not enough data

**7.4** /10

Based on 94 responses

Account-Based Orchestration Platforms

Not enough data

**7.6** /10

Based on 314 responses

Account-Based Web and Content Experiences

Not enough data

**8.5** /10

Based on 773 responses

Social Media Management

Not enough data

**7.8** /10

Based on 2,918 responses

Customer Journey Analytics

Not enough data

**7.7** /10

Based on 533 responses

Social Media Advertising

Not enough data

**8.0** /10

Based on 1,716 responses

AI Agents For Business Operations

Not enough data

**8.0** /10

Based on 29 responses

Landing Page Builders

Not enough data

**7.9** /10

Based on 1,627 responses

Lead Capture

**8.4** /10

Based on 283 responses

Not enough data

Online Form Builder

**8.9** /10

Based on 12 responses

Not enough data

Live Chat

**7.6** /10

Based on 23 responses

Not enough data

AI Voice Assistants

**8.4** /10

Based on 23 responses

Not enough data

Outbound Call Tracking

**8.3** /10

Based on 47 responses

Not enough data

Account-Based Analytics

Not enough data

**7.8** /10

Based on 1,130 responses

Inbound Call Tracking

**8.8** /10

Based on 877 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
74.7%

Mid-Market(51-1000 emp.)
22.3%

Enterprise(\> 1000 emp.)
3.0%

Small-Business(50 or fewer emp.)
74.7%

Mid-Market(51-1000 emp.)
22.3%

Enterprise(\> 1000 emp.)
3.0%

Small-Business(50 or fewer emp.)
51.0%

Mid-Market(51-1000 emp.)
42.2%

Enterprise(\> 1000 emp.)
6.8%

Small-Business(50 or fewer emp.)
51.0%

Mid-Market(51-1000 emp.)
42.2%

Enterprise(\> 1000 emp.)
6.8%

**Reviewers' Industry**

[![CallRail](https://images.g2crowd.com/uploads/product/hd_favicon/dc5a7c4a387a7c639e8eb054c965ecb7/callrail.svg "CallRail")](https://www.g2.com/products/callrail/reviews)
CallRail

Marketing and Advertising
33.9%

Construction
8.3%

Real Estate
8.0%

Hospital & Health Care
3.9%

Consumer Services
3.6%

Other
42.2%

[![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub")](https://www.g2.com/products/hubspot-marketing-hub/reviews)
HubSpot Marketing Hub

Computer Software
15.4%

Marketing and Advertising
12.5%

Information Technology and Services
11.3%

Financial Services
5.2%

Education Management
2.5%

Other
53.1%

Alternatives

**CallRail Alternatives**

 ![CTM](https://images.g2crowd.com/uploads/product/hd_favicon/f8984d08f540c0a6a89f905048bb0abb/ctm-ctm.svg "CTM")

[
CTM (formerly...
](/products/ctm-ctm/reviews)

 ![WhatConverts](https://images.g2crowd.com/uploads/product/hd_favicon/d92d25660d9b18514f14665d75e06d95/whatconverts.svg "WhatConverts")

[
WhatConverts
](/products/whatconverts/reviews)

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

[
Aircall
](/products/aircall/reviews)

 ![Invoca](https://images.g2crowd.com/uploads/product/hd_favicon/c6e9b5ea6ac9e55009255de6b07777be/invoca.svg "Invoca")

[
Invoca
](/products/invoca/reviews)

**HubSpot Marketing Hub Alternatives**

 ![Demandbase One](https://images.g2crowd.com/uploads/product/hd_favicon/c774a027c587be17b366c706735319c9/demandbase-one.svg "Demandbase One")

[
Demandbase One
](/products/demandbase-one/reviews)

 ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign")

[
ActiveCampaign
](/products/activecampaign/reviews)

 ![Salesforce Marketing Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-marketing-formerly-salesforce-marketing-cloud.svg "Salesforce Marketing Cloud")

[
Salesforce Marketing Cloud
](/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)

 ![Klaviyo](https://images.g2crowd.com/uploads/product/hd_favicon/b6df098261e7029181e27856a1b3934b/klaviyo.svg "Klaviyo")

[
Klaviyo
](/products/klaviyo/reviews)

## CallRail vs HubSpot Marketing Hub FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between HubSpot Marketing Hub vs CallRail?

HubSpot Marketing Hub is an all-in-one marketing automation platform, while CallRail specializes in call tracking and attribution, with each excelling in different core strengths according to G2 reviewers.

| [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) | [CallRail](https://www.g2.com/products/callrail/reviews) |
| --- | --- |
| 4.4/5 (14,921 reviews) | 4.5/5 (1,835 reviews) |
| Small-Business | Small-Business |
| 8.1 | 9.0 |
| 8.7 | 8.8 |
| Ease of Use (1,981 all-time mentions) | Call Tracking (99 all-time mentions) |

### How do the pricing models of HubSpot Marketing Hub and CallRail compare?

CallRail is rated higher for value, with a stronger Price/Cost satisfaction score than HubSpot Marketing Hub.

- **HubSpot Marketing Hub:** In recent reviews, several buyers note that pricing increases quickly as contact lists grow or advanced features are needed, and some mention that higher-tier features are locked behind more expensive plans.
- **CallRail:** Reviewers describe CallRail as affordable and a good value, though some mention that costs can add up with advanced features or higher usage.
- **Switching reasons:** Reviewers switching to CallRail cite its clear ROI tracking and attribution for phone-based conversions as a key value driver.

### What are the best alternatives to HubSpot Marketing Hub and CallRail?

The top three alternatives to HubSpot Marketing Hub and CallRail are CTM (formerly CallTrackingMetrics), Demandbase One, and ActiveCampaign.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) | 4.4/5 (14,921 reviews) | Small-Business | Pricing climbs quickly as your contact database grows | All-in-one platform centralizing marketing activities |
| [CallRail](https://www.g2.com/products/callrail/reviews) | 4.5/5 (1,835 reviews) | Small-Business | Affordable, but costs can add up with advanced features | Call tracking and attribution accuracy |
| [CTM (formerly CallTrackingMetrics)](https://www.g2.com/products/ctm-ctm/reviews) | 4.5/5 (761 reviews) | Small-Business | — | Call tracking and attribution |
| [Demandbase One](https://www.g2.com/products/demandbase-one/reviews) | 4.4/5 (1,988 reviews) | Mid-Market | — | Account-based marketing capabilities |
| [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) | 4.4/5 (14,780 reviews) | Small-Business | — | Email marketing automation |

### Which Marketing Automation features should I prioritize when comparing HubSpot Marketing Hub and CallRail?

Buyers comparing HubSpot Marketing Hub and CallRail should prioritize automation capabilities, data and reporting, integrations, and attribution features.

- **Automation:** HubSpot Marketing Hub is frequently cited for its powerful automation features (495 all-time mentions), while CallRail is noted for automation and AI technology (40 and 27 all-time mentions, respectively).
- **Data and Reporting:** HubSpot Marketing Hub is praised for centralizing data and reporting (240 all-time mentions for feature variety), while CallRail is recognized for data accuracy (40 all-time mentions) and attribution tracking (38 all-time mentions).
- **Integrations:** HubSpot Marketing Hub integrates with Facebook (310 all-time mentions), while CallRail integrates with Google Ads (105 all-time mentions), Google Analytics (69), and Zapier (20).
- **Attribution:** CallRail is specifically highlighted for attribution accuracy (69 all-time mentions) and call tracking (99 all-time mentions), making it a key differentiator for phone-based marketing attribution.

### What are the pros and cons of HubSpot Marketing Hub vs CallRail?

HubSpot Marketing Hub's headline strength is its all-in-one marketing automation platform, while CallRail excels in call tracking and attribution accuracy.

- **HubSpot Marketing Hub strengths:** All-in-one platform (1,103 all-time mentions for features), ease of use (1,981), intuitive workflows (905), and robust automation (495).
- **HubSpot Marketing Hub trade-offs:** Reviewers note pricing increases quickly with contact growth, advanced features are locked behind higher tiers, and some integrations (notably Salesforce) can be challenging.
- **CallRail strengths:** Call tracking (99 all-time mentions), attribution accuracy (69), ease of use (122), and automation (40).
- **CallRail trade-offs:** Reviewers mention integration limitations (23 all-time mentions), reporting customization constraints, and that costs can rise with advanced features or higher usage.

### Is HubSpot Marketing Hub or CallRail better for small businesses?

CallRail is the better fit for small businesses, with a higher Ease of Use score and strong small-business reviewer sentiment.

- **HubSpot Marketing Hub:** Largest segment is Small-Business; reviewers appreciate its all-in-one capabilities but note a learning curve and rising costs as businesses scale.
- **CallRail:** Largest segment is Small-Business; reviewers highlight its ease of use, affordability, and suitability for businesses that rely on phone-based lead tracking.

### Which Marketing Automation platform has better integrations?

HubSpot Marketing Hub and CallRail are at parity for integrations, each offering strong but distinct integration ecosystems according to reviewers.

- **HubSpot Marketing Hub:** Integrates with Facebook (310 all-time mentions) and is frequently cited for its integration capabilities in recent reviews.
- **CallRail:** Integrates with Google Ads (105 all-time mentions), Google Analytics (69), and Zapier (20), with reviewers noting the value of these integrations for marketing attribution and automation.

### How do HubSpot Marketing Hub and CallRail compare on customer support?

HubSpot Marketing Hub and CallRail are at parity on Quality of Support, with scores of 8.7 and 8.8 respectively, a difference below the materiality threshold.

- **HubSpot Marketing Hub:** Reviewers frequently mention helpful and knowledgeable support, though some note variability in onboarding and support for advanced integrations.
- **CallRail:** Reviewers describe responsive and effective support, with several citing positive experiences during onboarding and ongoing use.

### Which is easier to implement, HubSpot Marketing Hub or CallRail?

CallRail is rated higher for Ease of Setup, with a 9.0 score compared to HubSpot Marketing Hub's 8.1.

- **HubSpot Marketing Hub:** Reviewers describe setup as straightforward for basic use but note a learning curve for advanced features and integrations.
- **CallRail:** Reviewers consistently highlight easy and intuitive setup, with many noting quick onboarding and minimal complexity for initial implementation.

### Which product has better Data?

HubSpot Marketing Hub is more frequently cited for Data, with a higher all-time mention count for data-related features.

- **HubSpot Marketing Hub:** Data is a recurring theme in reviews, with 240 all-time mentions for feature variety and frequent praise for centralizing and organizing marketing data.
- **CallRail:** Reviewers highlight data accuracy (40 all-time mentions) and attribution tracking (38), with a focus on call data and marketing attribution.