Compare CallRail and Fospha 
At a Glance
Market Segments
CallRail
Small-Business (75.9% of reviews)
Fospha
Mid-Market (49.0% of reviews)
Entry-Level Pricing
CallRail
Starting at $50.00 Per MonthFospha
No pricing availableFeatured Products
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(25)
Attribution
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AiSDR
(27)
AI Sales Assistant
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CallRail vs Fospha
- Users report that CallRail excels in its Call Recording feature, scoring a high 9.3, which reviewers mention is crucial for maintaining quality assurance and training purposes. In contrast, Fospha's call recording capabilities are not highlighted as a standout feature, leading to a lower overall satisfaction in this area.
- Reviewers mention that CallRail's Dynamic Number Insertion feature, rated at 9.0, significantly enhances tracking and attribution for marketing campaigns. Fospha, while offering similar capabilities, does not receive the same level of praise, with users noting that its tracking features could be more intuitive.
- G2 users highlight CallRail's superior Lead Generation tools, particularly its Lead Builder and CRM Integration, which scored 8.1 and 8.2 respectively. Users on G2 report that these features streamline their sales processes effectively, whereas Fospha's lead generation tools are perceived as less robust, with lower ratings in similar categories.
- Reviewers mention that CallRail's Quality of Support is rated at 8.9, with many users praising the responsiveness and helpfulness of the support team. In contrast, Fospha's support quality, rated at 9.3, is noted as a strong point, but some users feel that the response times could be improved.
- Users say that CallRail's Ease of Use is a significant advantage, scoring 9.1, which many reviewers attribute to its user-friendly interface and straightforward setup process. Fospha, while still user-friendly with a score of 8.3, has received feedback indicating that some features could be more accessible.
- Reviewers mention that CallRail's Attribution Modeling capabilities, particularly in Single-Touch Attribution and Multi-Touch Attribution, are well-received, scoring 8.6 and 8.0 respectively. Users on G2 report that these features provide valuable insights into customer journeys, while Fospha's attribution features, although rated competitively, do not offer the same depth of analysis.
Pricing
Entry-Level Pricing
CallRail
Call Tracking
Starting at $50.00
Per Month
Know which marketing efforts inspired your best leads to call.
- Call forwarding
- Call recording
- Standard call flow builder
Fospha
No pricing availableFree Trial
CallRail
Free Trial is available
Fospha
No trial information availableRatings
Meets Requirements
9.0
1,157
8.4
41
Ease of Use
9.1
1,169
8.3
39
Ease of Setup
9.0
928
8.7
13
Ease of Admin
9.1
932
9.2
8
Quality of Support
8.9
1,047
9.3
40
Has the product been a good partner in doing business?
9.2
920
10.0
12
Product Direction (% positive)
8.9
1,109
8.8
38
Features by Category
Metrics
Not enough data
8.7
14
Not enough data
7.8
13
Not enough data
7.3
10
Not enough data
8.3
13
Not enough data
7.6
13
Not enough data
6.8
13
Not enough data
6.9
12
Not enough data
8.3
15
Not enough data
6.7
12
Reporting
Not enough data
7.0
16
Not enough data
8.2
14
Not enough data
8.4
16
Not enough data
6.9
15
Not enough data
7.7
11
Not enough data
8.0
15
Not enough data
7.5
14
Other
Not enough data
6.8
13
Not enough data
7.6
11
Not enough data
6.8
11
Not enough data
9.0
16
Not enough data
9.0
16
Not enough data
6.2
11
Not enough data
6.9
9
Administration
Not enough data
8.6
14
Not enough data
7.7
13
Not enough data
8.8
16
Not enough data
8.2
16
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.3
150
|
Verified
Not enough data
8.1
105
|
Verified
Not enough data
8.6
126
|
Verified
Not enough data
8.3
135
|
Verified
Not enough data
Agent Performance Management
8.4
113
|
Verified
Not enough data
8.1
115
|
Verified
Not enough data
8.0
106
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Channels
8.6
67
Not enough data
8.1
43
Not enough data
7.5
42
Not enough data
7.7
55
Not enough data
8.0
50
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.7
54
Not enough data
8.5
49
Not enough data
8.4
46
Not enough data
8.2
50
Not enough data
Feature Not Available
Not enough data
8.2
47
Not enough data
8.3
44
Not enough data
8.1
45
Not enough data
Administrative
8.2
55
Not enough data
8.9
64
Not enough data
8.7
66
Not enough data
8.6
59
Not enough data
Feature Not Available
Not enough data
Attribution Modeling
8.6
161
|
Verified
8.0
22
8.0
137
|
Verified
8.7
29
7.7
109
|
Verified
8.5
25
7.8
116
|
Verified
7.8
23
8.2
130
|
Verified
6.2
17
7.9
113
|
Verified
7.4
17
Marketing
8.1
124
|
Verified
6.4
12
8.4
131
|
Verified
8.5
23
8.7
169
|
Verified
8.8
26
8.7
165
|
Verified
8.0
21
Reporting
8.7
203
|
Verified
7.8
26
8.5
191
|
Verified
7.6
28
8.1
168
|
Verified
7.4
25
Lead Monitoring
8.5
171
|
Verified
Not enough data
8.7
180
|
Verified
Not enough data
8.5
174
|
Verified
Not enough data
Data Capture
8.2
171
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
8.1
138
|
Verified
Not enough data
8.5
174
|
Verified
Not enough data
Analytics
8.5
167
|
Verified
Not enough data
8.5
188
|
Verified
Not enough data
Customization
8.4
130
|
Verified
Not enough data
8.4
136
|
Verified
Not enough data
7.9
126
|
Verified
Not enough data
8.4
161
|
Verified
Not enough data
Customization
8.9
9
Not enough data
8.0
9
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
Additional Functionality
9.3
9
Not enough data
Feature Not Available
Not enough data
8.3
9
Not enough data
Feature Not Available
Not enough data
8.5
8
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
Not enough data
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
7.3
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.0
457
Not enough data
8.8
359
Not enough data
8.5
294
Not enough data
Tracking
8.6
406
Not enough data
9.0
397
Not enough data
8.6
321
Not enough data
Analytics
9.0
460
Not enough data
9.3
442
Not enough data
8.5
388
Not enough data
8.2
207
Not enough data
Call Routing
8.1
258
Not enough data
8.1
230
Not enough data
8.1
212
Not enough data
Administration
7.9
168
Not enough data
8.8
219
Not enough data
8.9
265
Not enough data
Marketing Operations
8.3
151
8.6
17
|
Verified
8.8
161
8.3
17
|
Verified
8.4
143
7.3
14
|
Verified
8.9
153
9.0
18
|
Verified
7.8
136
7.7
14
7.7
111
6.0
10
Campaign Activity
8.5
152
8.5
20
|
Verified
8.6
179
8.3
20
|
Verified
8.0
136
7.1
13
|
Verified
8.4
153
8.2
19
|
Verified
Feature Not Available
7.2
16
|
Verified
Feature Not Available
5.8
14
Calling
9.0
27
Not enough data
8.7
23
Not enough data
8.7
25
Not enough data
8.6
23
Not enough data
Contacts
8.0
26
Not enough data
7.9
26
Not enough data
8.5
24
Not enough data
Insights
7.9
26
Not enough data
8.2
25
Not enough data
8.4
23
Not enough data
8.0
20
Not enough data
7.8
21
Not enough data
Categories
Categories
Shared Categories
CallRail and Fospha are categorized as Marketing Analytics and Attribution
Unique Categories
CallRail is categorized as Online Form Builder, Outbound Call Tracking, Inbound Call Tracking, Lead Capture, Live Chat, Contact Center, AI Sales Assistant, and Conversation Intelligence
Fospha is categorized as Digital Analytics
Reviews
Reviewers' Company Size
CallRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fospha
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
36.2%
Real Estate
8.6%
Construction
6.7%
Hospital & Health Care
4.0%
Consumer Services
3.5%
Other
41.0%
Retail
31.4%
Marketing and Advertising
11.8%
Apparel & Fashion
11.8%
Food & Beverages
9.8%
Health, Wellness and Fitness
5.9%
Other
29.4%
Most Helpful Reviews
CallRail
Most Helpful Favorable Review
James M.
Verified User in Law Practice
It was really easy to set up callrail on the website and for google analytics/adwords. The simplicity of the process was what I liked at first. Getting the recordings of new calls coming in has been helpful for quality assurance as well. Plus, if you...
Most Helpful Critical Review
Elliott S.
Verified User in Mental Health Care
App has bugs and the features on the iphone app aren't as good as the desktop browser version. We randomly could not text for two weeks with no notice and had to reach out to text support to confirm we were not spamming customers. They could have sent us...
Fospha
Most Helpful Favorable Review
Michael J.
Verified User in Automotive
The Fospha tools help answer questions very few if any providers are able to offer. The team show a genuine interest in our business and marketing activity and proactively engage with us to help achieve our goals.
Most Helpful Critical Review
Verified User in Retail
It seems basic to extrapolate what I need to convince wary leads on the strengths of a channel. I can't replace much of my current reporting using Fospha, basic supplementation.
James M.
Verified User in Law Practice
It was really easy to set up callrail on the website and for google analytics/adwords. The simplicity of the process was what I liked at first. Getting the recordings of new calls coming in has been helpful for quality assurance as well. Plus, if you...
Michael J.
Verified User in Automotive
The Fospha tools help answer questions very few if any providers are able to offer. The team show a genuine interest in our business and marketing activity and proactively engage with us to help achieve our goals.
Elliott S.
Verified User in Mental Health Care
App has bugs and the features on the iphone app aren't as good as the desktop browser version. We randomly could not text for two weeks with no notice and had to reach out to text support to confirm we were not spamming customers. They could have sent us...
Verified User in Retail
It seems basic to extrapolate what I need to convince wary leads on the strengths of a channel. I can't replace much of my current reporting using Fospha, basic supplementation.
Alternatives
Discussions
What is CallRail used for?
2 comments
PH
CallRail is used for marketing attribution and can be used to see where phone calls are coming from. You can specify a marketing campaign or even which...Read more
Fospha has no discussions with answers
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