Compare CallRail and Etailinsights 
At a Glance
Market Segments
Small-Business (74.4% of reviews)
Mid-Market (45.0% of reviews)
Entry-Level Pricing
$55.00 Per Month
$6,000.00 Per Year
CallRail
Star Rating
(1,713)4.5 out of 5
Market Segments
Small-Business (74.4% of reviews)
Pros & Cons
Entry-Level Pricing
$55.00 Per Month
Free Trial is available
Browse all 4 pricing plansEtailinsights
Star Rating
(137)4.4 out of 5
Market Segments
Mid-Market (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
$6,000.00 Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CallRail excels in providing clear insights into marketing campaign performance, with users highlighting its ability to track calls, messages, and form submissions effectively. This feature helps businesses optimize their marketing efforts and understand which ads and keywords are driving engagement.
- Users say that CallRail's interface is notably user-friendly, with many praising its simplicity and ease of navigation. Reviewers appreciate how easy it is to port phone numbers and find necessary information, making daily operations smoother compared to Etailinsights.
- Reviewers mention that while CallRail has a strong focus on small businesses, it provides robust features for campaign attribution and lead routing, which are essential for preventing leads from slipping through the cracks. This level of functionality is often seen as superior to what Etailinsights offers.
- According to verified reviews, Etailinsights shines in its ability to filter eCommerce leads and provide extensive data on prospects within the industry. Users appreciate the custom search feature that allows targeting based on geography and tech capabilities, which can be particularly beneficial for mid-market companies.
- Users highlight that while CallRail has a slightly lower score in support quality, many find the support team to be incredibly helpful and responsive. In contrast, Etailinsights receives higher marks for support, indicating that users may have a more favorable experience when seeking assistance.
- Reviewers note that CallRail's implementation process is quick and intuitive, which is a significant advantage for businesses looking to get up and running without extensive delays. In comparison, Etailinsights, while offering valuable features, may not provide the same level of ease during setup, potentially leading to longer onboarding times.
Pricing
Entry-Level Pricing
CallRail
Lead Tracking
$55.00
Per Month
Track and analyze call and texts with Call Tracking for greater marketing insights, now with Al-powered conversation insights.
- Call & text tracking and attribution
- Call recording and routing
- Call transcription and analysis
Etailinsights
Starter
$6,000.00
Per Year
For start up companies who are brand new to eCommerce sales and want to find new prospects to target
- Certified & Community Profiles + Contacts
- Mobile Phone Numbers
- Chrome Extension
Free Trial
CallRail
Free Trial is available
Etailinsights
Free Trial is available
Ratings
Meets Requirements
9.0
1,331
8.2
107
Ease of Use
9.0
1,345
8.7
110
Ease of Setup
9.0
1,095
8.9
36
Ease of Admin
9.1
1,023
9.0
24
Quality of Support
8.8
1,197
9.2
93
Has the product been a good partner in doing business?
9.2
1,007
9.5
25
Product Direction (% positive)
8.9
1,275
8.7
109
Features by Category
Data Availability
Not enough data
7.3
50
Not enough data
8.1
50
Not enough data
8.3
48
Not enough data
7.7
10
Data Accuracy
Not enough data
7.6
45
Not enough data
8.0
45
Not enough data
7.2
10
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.0
31
Not enough data
8.8
38
Not enough data
8.6
40
Not enough data
8.3
34
Not enough data
8.0
28
Not enough data
7.7
28
Features
Not enough data
8.4
33
Not enough data
8.4
30
Not enough data
7.8
31
Not enough data
8.4
32
Not enough data
8.8
41
Not enough data
8.0
35
Not enough data
Feature Not Available
Not enough data
8.4
33
Not enough data
Feature Not Available
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.8
7
Not enough data
7.5
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
Organization
8.6
7
Not enough data
8.6
6
Not enough data
10.0
7
Not enough data
Performance Analysis
8.8
7
Not enough data
9.0
7
Not enough data
Sales Analysis
8.8
7
Not enough data
9.0
7
Not enough data
Generative AI
8.8
7
Not enough data
9.4
8
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Call Analytics
9.3
189
|
Verified
Not enough data
8.1
138
|
Verified
Not enough data
8.6
168
|
Verified
Not enough data
8.3
171
|
Verified
Not enough data
Artificial Intelligence - Conversation Intelligence
8.3
145
|
Verified
Not enough data
8.2
148
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Conversation Intelligence
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.4
15
Not enough data
8.3
15
Not enough data
Channels
8.7
82
Not enough data
8.2
58
Not enough data
7.6
57
Not enough data
7.9
71
Not enough data
8.1
65
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.7
68
Not enough data
8.6
63
Not enough data
8.4
60
Not enough data
8.2
64
Not enough data
Feature Not Available
Not enough data
8.3
61
Not enough data
8.3
58
Not enough data
8.1
58
Not enough data
Agentic AI - Contact Center
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
Administrative
8.4
70
Not enough data
8.9
80
Not enough data
8.7
82
Not enough data
8.7
74
Not enough data
Feature Not Available
Not enough data
Attribution Modeling
8.7
200
|
Verified
Not enough data
8.1
172
|
Verified
Not enough data
7.7
140
|
Verified
Not enough data
7.8
148
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
7.9
144
|
Verified
Not enough data
Agentic AI - Attribution
6.4
11
Not enough data
6.8
12
Not enough data
6.7
14
Not enough data
6.4
11
Not enough data
Marketing
8.0
157
|
Verified
Not enough data
8.4
164
|
Verified
Not enough data
8.7
205
|
Verified
Not enough data
8.6
202
|
Verified
Not enough data
Reporting
8.6
242
|
Verified
Not enough data
8.5
229
|
Verified
Not enough data
8.1
205
|
Verified
Not enough data
Lead Intelligence
Not enough data
7.7
54
Not enough data
7.8
56
Not enough data
8.0
58
Not enough data
Feature Not Available
Not enough data
8.2
53
Agentic AI - Lead Intelligence
Not enough data
Not enough data
Lead Monitoring
8.5
209
|
Verified
7.9
50
|
Verified
8.7
219
|
Verified
8.1
52
|
Verified
8.4
213
|
Verified
8.1
49
|
Verified
Agentic AI - Lead Capture
8.2
23
Not enough data
8.1
22
Not enough data
Data Capture
8.3
212
|
Verified
Feature Not Available
8.6
212
|
Verified
8.1
48
|
Verified
8.0
175
|
Verified
7.3
38
|
Verified
8.5
214
|
Verified
7.8
46
|
Verified
Analytics
8.5
206
|
Verified
7.8
46
8.5
229
|
Verified
7.7
45
|
Verified
Customization
8.3
168
|
Verified
7.4
40
|
Verified
8.3
174
|
Verified
Feature Not Available
7.8
163
|
Verified
7.2
37
|
Verified
8.4
201
|
Verified
7.4
37
|
Verified
Data Management
Not enough data
8.1
20
Not enough data
8.5
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
8.2
20
Analytics
Not enough data
Feature Not Available
Not enough data
8.7
19
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
7.0
10
Agentic AI - Retail Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
9.2
12
Not enough data
8.2
12
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
Additional Functionality
9.4
12
Not enough data
Feature Not Available
Not enough data
8.8
12
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
6.3
8
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
8.1
8
Not enough data
6.3
8
Not enough data
Internal Use
6.8
22
Not enough data
8.9
9
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
6.7
8
Not enough data
7.6
9
Not enough data
Voice Recognition - AI Voice Assistants
8.6
6
Not enough data
Speech Synthesis - AI Voice Assistants
7.8
6
Not enough data
7.5
6
Not enough data
8.3
6
Not enough data
Security and privacy - AI Voice Assistants
9.2
6
Not enough data
Compatibility - AI Voice Assistants
9.0
5
Not enough data
Agentic AI - Lead Mining
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
8.0
10
Not enough data
7.7
10
Not enough data
Calling
9.2
43
Not enough data
8.7
40
Not enough data
8.8
42
Not enough data
8.5
40
Not enough data
8.0
9
Not enough data
Contacts
8.5
42
Not enough data
8.2
43
Not enough data
8.6
40
Not enough data
Insights
8.1
42
Not enough data
8.3
42
Not enough data
8.5
39
Not enough data
7.5
36
Not enough data
7.8
36
Not enough data
8.3
10
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.1
574
Not enough data
8.8
465
Not enough data
8.4
395
Not enough data
Tracking
8.7
520
Not enough data
8.9
502
Not enough data
8.7
434
Not enough data
Analytics
8.9
565
Not enough data
9.3
557
Not enough data
8.5
501
Not enough data
8.3
307
Not enough data
Call Routing
8.1
353
Not enough data
8.0
320
Not enough data
7.9
301
Not enough data
Administration
7.9
265
Not enough data
8.7
304
Not enough data
8.8
363
Not enough data
Agentic AI - Inbound Call Tracking
7.4
53
Not enough data
7.7
57
Not enough data
7.7
54
Not enough data
Marketing Operations
8.3
199
Not enough data
8.8
215
Not enough data
8.4
189
Not enough data
8.9
200
Not enough data
7.8
177
Not enough data
7.6
152
Not enough data
Campaign Activity
8.4
199
Not enough data
8.5
230
Not enough data
7.8
178
Not enough data
8.3
197
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Analytics
7.5
25
Not enough data
7.7
27
Not enough data
7.6
24
Not enough data
Categories
Categories
Shared Categories
CallRail and Etailinsights are categorized as Lead Capture
Unique Categories
CallRail is categorized as Inbound Call Tracking, AI Voice Assistants, Conversation Intelligence, AI Sales Assistant, Online Form Builder, Attribution, Marketing Analytics, Outbound Call Tracking, Contact Center, and Live Chat
Etailinsights is categorized as Retail Intelligence, Sales Intelligence, Lead Mining, and Lead Intelligence
Reviews
Reviewers' Company Size
CallRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Etailinsights
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.2%
Real Estate
8.4%
Construction
7.2%
Hospital & Health Care
4.1%
Consumer Services
3.7%
Other
41.4%
Computer Software
22.9%
Logistics and Supply Chain
19.8%
Retail
9.2%
Financial Services
8.4%
Information Technology and Services
7.6%
Other
32.1%
Discussions
Is CallRail free?
2 Comments
JJ
No - there is a monthly subscription.Read more
What is CallRail used for?
2 Comments
WC
CallRail is mainly used for call tracking. However, it is also used for form tracking, managing leads from chat, sms, and calls. Read more
How do I cancel CallRail?
1 Comment
PH
1. Click the My Account Icon in the top left.
2. Click Account Settings.
3. Scroll down to the Account Billing tab scroll down to the Plans & Payment...Read more
What is Etailinsights used for?
1 Comment
AA
Prospecting retail/ecommerce customers and determining the rights points of contact.Read more
Etailinsights has no more discussions with answers
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