Compare CallRail vs Chorus.ai

See this
comparison of CallRail vs. Chorus.ai
based on data from user reviews. CallRail rates 4.6/5 stars with 538 reviews. Chorus.ai rates 4.5/5 stars with 968 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Lite
$30
/month
 
Essentials
$45
/month
 
Advanced
$120
/month
 
Custom Pricing Plans
Contact Us
 
Free Trial
Free Trial
CallRail
Lite
$30/month
Essentials
$45/month
Advanced
$120/month
Custom Pricing Plans
Contact Us
Free Trial
Chorus.ai
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.1
9.1
Ease of Use
Ease of Use
9.2
8.8
Ease of Setup
Ease of Setup
9.1
8.9
Ease of Admin
Ease of Admin
9.1
8.8
Quality of Support
Quality of Support
9.1
8.9
Ease of Doing Business With
Ease of Doing Business With
9.3
9.2
Product Direction (% positive)
Product Direction (% positive)
9.2
8.9
Meets Requirements
CallRail
9.1
Chorus.ai
9.1
Ease of Use
CallRail
9.2
Chorus.ai
8.8
Ease of Setup
CallRail
9.1
Chorus.ai
8.9
Ease of Admin
CallRail
9.1
Chorus.ai
8.8
Quality of Support
CallRail
9.1
Chorus.ai
8.9
Ease of Doing Business With
CallRail
9.3
Chorus.ai
9.2
Product Direction (% positive)
CallRail
9.2
Chorus.ai
8.9

Features

Call Analytics
Call Recording
CallRail
9.6
Chorus.ai
9.3
Machine Learning
CallRail
8.2
Chorus.ai
8.0
Call Analysis
CallRail
8.2
Chorus.ai
8.1
Lead Qualification
CallRail
7.7
Chorus.ai
8.0
Agent Performance Management
Customer Scoring
CallRail
8.4
Chorus.ai
8.4
Speech-to-Text
CallRail
7.7
Chorus.ai
7.4
Artificial Intelligence
CallRail
8.0
Chorus.ai
8.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
73.2%
7.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.9%
71.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
6.0%
21.4%
CallRail
Small-Business
73.2%
Mid-Market
20.9%
Enterprise
6.0%
Chorus.ai
Small-Business
7.6%
Mid-Market
71.0%
Enterprise
21.4%

Reviewers' Industry

 
Marketing and Advertising
38.4%
Computer Software
40.5%
 
Real Estate
7.8%
Information Technology and Services
15.4%
 
Internet
6.9%
Internet
11.5%
 
Construction
3.9%
Marketing and Advertising
10.4%
 
Information Technology and Services
3.5%
Financial Services
3.3%
 
Other
39.5%
Other
18.9%
CallRail
Marketing and Advertising
38.4%
Real Estate
7.8%
Internet
6.9%
Construction
3.9%
Information Technology and Services
3.5%
Other
39.5%
Chorus.ai
Computer Software
40.5%
Information Technology and Services
15.4%
Internet
11.5%
Marketing and Advertising
10.4%
Financial Services
3.3%
Other
18.9%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Kimberly W.
Agency in Marketing and Advertising

My favorite things about CallRail include easy implementation and great customer service. Implementation is simple and easy to explain to our clients. We rarely have any problems when setting up a new client account. Additionally, CallRail's team is always...

GI
User in Internet

Chorus has great features that allows our sales team to leave feedback on calls, digest and learn from our mistakes as well as stay organized.

Most Helpful Critical Review
Most Helpful Critical Review
Nancy A.
Industry Analyst / Tech Writer in Publishing

Less search data available due to Google's updated privacy settings.

GM
User in Marketing and Advertising

I don't like that it only integrates with Salesfoce. Without salesforce you basically have no way to track or use the filters in the system to look at different oppertunities.

 
CallRail
Most Helpful Favorable Review
Kimberly W.
Agency in Marketing and Advertising

My favorite things about CallRail include easy implementation and great customer service. Implementation is simple and easy to explain to our clients. We rarely have any problems when setting up a new client account. Additionally, CallRail's team is always...

Most Helpful Critical Review
Nancy A.
Industry Analyst / Tech Writer in Publishing

Less search data available due to Google's updated privacy settings.

Chorus.ai
Most Helpful Favorable Review
GI
User in Internet

Chorus has great features that allows our sales team to leave feedback on calls, digest and learn from our mistakes as well as stay organized.

Most Helpful Critical Review
GM
User in Marketing and Advertising

I don't like that it only integrates with Salesfoce. Without salesforce you basically have no way to track or use the filters in the system to look at different oppertunities.

Screenshots

 
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Videos

 

This quick demo shows you just how easy it is to use CallRail.

Video Testimonials

CallRail

This quick demo shows you just how easy it is to use CallRail.

Chorus.ai

Video Testimonials

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