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Compare CallMiner Eureka and Jiminny 
At a Glance
Market Segments
Mid-Market (48.4% of reviews)
Mid-Market (62.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
CallMiner Eureka
Star Rating
(223)4.5 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CallMiner EurekaJiminny
Star Rating
(916)4.6 out of 5
Market Segments
Mid-Market (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about JiminnyCallMiner Eureka vs Jiminny
When assessing the two solutions, reviewers found Jiminny easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that Jiminny meets the needs of their business better than CallMiner Eureka.
- When comparing quality of ongoing product support, reviewers felt that Jiminny is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CallMiner Eureka over Jiminny.
Pricing
Entry-Level Pricing
CallMiner Eureka
No pricing availableJiminny
Jiminny Enterprise
Contact Us
A customized package aligned with your business needs with full support.
- Everything from Pro
- Personalized onboarding
- Custom CRM integrations
Free Trial
CallMiner Eureka
No trial information availableJiminny
Free Trial is available
Ratings
Meets Requirements
8.7
175
8.9
819
Ease of Use
8.3
176
9.0
827
Ease of Setup
7.6
107
8.9
429
Ease of Admin
8.1
110
9.0
167
Quality of Support
9.0
171
9.2
687
Has the product been a good partner in doing business?
9.4
116
9.4
161
Product Direction (% positive)
9.7
175
9.3
796
Features by Category
Call Analytics
8.7
63
|
Verified
9.3
500
|
Verified
7.9
57
|
Verified
8.2
452
|
Verified
8.8
67
|
Verified
8.7
486
|
Verified
8.3
49
|
Verified
7.7
419
|
Verified
Artificial Intelligence - Conversation Intelligence
8.8
60
|
Verified
8.2
420
8.2
67
|
Verified
8.1
471
|
Verified
Not enough data
Not enough data
Generative AI
8.3
19
8.4
273
Agentic AI - Conversation Intelligence
Not enough data
8.1
23
Not enough data
7.9
23
Not enough data
7.4
23
Not enough data
7.9
22
Not enough data
8.0
23
Not enough data
7.3
23
8.0
5
7.8
24
Quality Assurance
8.8
92
Not enough data
8.5
85
Not enough data
8.2
93
Not enough data
Engagement
8.6
92
Not enough data
8.1
93
Not enough data
8.4
87
Not enough data
Performance
8.0
74
Not enough data
8.8
91
Not enough data
Generative AI
7.7
31
Not enough data
7.7
30
Not enough data
Revenue Sourcing and Forecasting
Not enough data
7.7
68
Not enough data
7.8
71
Not enough data
8.1
71
Not enough data
7.9
68
Not enough data
7.8
66
Not enough data
7.8
67
Not enough data
7.9
66
CRM Data Enrichment
Not enough data
8.4
69
Not enough data
8.2
67
Not enough data
8.5
69
Not enough data
7.8
63
Not enough data
8.1
65
Account Management
Not enough data
7.4
63
Not enough data
7.7
65
Not enough data
8.1
64
Not enough data
8.2
66
Not enough data
8.1
66
Not enough data
7.9
66
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.2
36
Not enough data
Agentic AI - Sales Analytics
Not enough data
7.6
11
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
7.4
11
Data Sourcing
Not enough data
7.8
233
Not enough data
8.4
242
Not enough data
7.9
220
Not enough data
8.5
234
Not enough data
8.0
219
Predictive Analytics
Not enough data
7.7
229
Not enough data
7.8
233
Not enough data
7.5
230
Not enough data
7.5
224
Sales Management
Not enough data
7.7
222
Not enough data
7.4
218
Not enough data
8.0
219
Not enough data
8.2
231
Agentic AI - Sales Coaching
Not enough data
7.5
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
7.5
10
Training
Not enough data
8.5
386
|
Verified
Not enough data
8.7
396
|
Verified
Not enough data
8.1
351
|
Verified
Not enough data
9.0
402
|
Verified
Feedback
Not enough data
9.0
389
|
Verified
Not enough data
8.5
354
|
Verified
Not enough data
8.6
356
|
Verified
Not enough data
8.2
331
|
Verified
Not enough data
8.4
363
|
Verified
Not enough data
8.3
362
|
Verified
Not enough data
7.9
313
Generative AI
Not enough data
8.2
186
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CallMiner Eureka and Jiminny are categorized as Conversation Intelligence
Unique Categories
CallMiner Eureka is categorized as Contact Center Quality Assurance and Speech Analytics
Jiminny is categorized as Revenue Operations & Intelligence (RO&I), Sales Coaching, Sales Analytics, and Revenue AI Platforms
Reviews
Reviewers' Company Size
CallMiner Eureka
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jiminny
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
24.4%
Insurance
7.5%
Telecommunications
6.1%
Hospital & Health Care
5.2%
Consumer Services
5.2%
Other
51.6%
Computer Software
33.7%
Information Technology and Services
16.8%
Marketing and Advertising
6.5%
Financial Services
4.5%
Public Relations and Communications
3.2%
Other
35.3%
Alternatives
Discussions
How do I combine two components in one components?
1 Comment
KD
Hi Mahavir - We don't yet have a system for merging components but we have put this into our Ideas process for review by our product management team.Read more
Is there any way to increase the recognition accuracy?
1 Comment
KD
Hi Paul – Transcription accuracy depends on a number of factors with audio quality being at the top of the list. High quality, speaker-separated (stereo)...Read more
How can I keep the data label while exporting the dashboard in pdf format?
1 Comment
KD
Hi Mahesh - You would need to export the data in CSV to see all of the data points and hidden labels, or you could use the API. Depending on what you want to...Read more
Jiminny has no more discussions with answers
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