Users report that CallidusCloud Clicktools excels in "Quality of Support" with a score of 9.0, while TopBox also performs well with a score of 9.2, indicating that both platforms prioritize customer assistance, but TopBox may have a slight edge in responsiveness.
Reviewers mention that CallidusCloud Clicktools has a higher "Ease of Setup" score of 7.9 compared to TopBox's 8.9, suggesting that users find TopBox easier to implement, which can be crucial for teams looking to minimize downtime during onboarding.
G2 users highlight that CallidusCloud Clicktools has a strong "Product Direction" score of 7.3, but TopBox significantly outperforms with a score of 9.2, indicating that users feel more confident in TopBox's future development and feature enhancements.
Users on G2 report that CallidusCloud Clicktools has a "Survey Deployment" score of 7.7, which may indicate some limitations in its deployment capabilities compared to TopBox, which offers more robust options for survey distribution.
Reviewers mention that while both products have strong "Feedback Aggregation" features, TopBox's capabilities in "Real-Time Analysis" and "Real-Time Action" are particularly praised, allowing users to act on feedback more swiftly and effectively.
Users say that CallidusCloud Clicktools is favored in "Ease of Use" with a score of 8.4, but TopBox's score of 7.7 suggests that some users may find it less intuitive, which could impact user adoption rates within teams.
Pricing
Entry-Level Pricing
CallidusCloud Clicktools
No pricing available
TopBox
TopBox Insights
$995
per month
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