Compare CallidusCloud Clicktools and Survicate
See this
side-by-side comparison of CallidusCloud Clicktools vs. Survicate
based on preference data from user reviews. CallidusCloud Clicktools rates 4.3/5 stars with 66 reviews. By contrast, Survicate rates 4.6/5 stars with 69 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 CallidusCloud Clicktools Optimized for quick response |  Survicate | |
| Star Rating | CallidusCloud Clicktools | Survicate |
| Market Segments | CallidusCloud Clicktools Enterprise (47.6% of reviews) | Survicate Small-Business (58.7% of reviews) |
| Entry Level Price | CallidusCloud Clicktools No pricing information available | Survicate $0 Forever |
CallidusCloud Clicktools vs Survicate
When assessing the two solutions, reviewers found Survicate easier to use, set up, and administer. Reviewers also preferred doing business with Survicate overall.
- Reviewers felt that Survicate meets the needs of their business better than CallidusCloud Clicktools.
- When comparing quality of ongoing product support, reviewers felt that Survicate is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Survicate over CallidusCloud Clicktools.
Categories
Shared Categories
CallidusCloud Clicktools and Survicate are categorized as Enterprise Feedback Management
Unique Categories
CallidusCloud Clicktools has no unique categories
Survicate is categorized as User Research
Pricing
‐
‐
‐
‐
Free Trial Unavailable
Free
$0Forever
Essential
$49A Month
Professional
$99A month
Ultimate
$249A Month
Free Trial
Ratings
Meets Requirements
CallidusCloud Clicktools
Responses: 62
Survicate
Responses: 57
Ease of Use
CallidusCloud Clicktools
Responses: 62
Survicate
Responses: 61
Ease of Setup
CallidusCloud Clicktools
Responses: 45
Survicate
Responses: 38
Ease of Admin
CallidusCloud Clicktools
Responses: 46
Survicate
Responses: 37
Quality of Support
CallidusCloud Clicktools
Responses: 52
Survicate
Responses: 59
Ease of Doing Business With
CallidusCloud Clicktools
Responses: 42
Survicate
Responses: 36
Product Direction (% positive)
CallidusCloud Clicktools
Responses: 60
Survicate
Responses: 62
Features
Survey Management
Brand Design Consistency
CallidusCloud Clicktools
Survicate
Responses: 14
Verified Feature
Survey Deployment
CallidusCloud Clicktools
Responses: 5
Verified Feature
Survicate
Responses: 13
Verified Feature
Feedback Collection
CallidusCloud Clicktools
Survicate
Responses: 13
Verified Feature
Device Responsiveness
CallidusCloud Clicktools
Survicate
Responses: 13
Verified Feature
Process Management
Feedback Aggregation
CallidusCloud Clicktools
Survicate
Responses: 11
Verified Feature
Trigger Alerts
CallidusCloud Clicktools
Survicate
Responses: 11
Real-Time Analysis
CallidusCloud Clicktools
Survicate
Responses: 10
Verified Feature
Real-Time Action
CallidusCloud Clicktools
Survicate
Responses: 10
System Management
Security
CallidusCloud Clicktools
Survicate
Responses: 11
Verified Feature
System Monitoring
CallidusCloud Clicktools
Survicate
Responses: 11
Reviewers' Company Size
Reviewers of CallidusCloud Clicktools were most often representing companies in the Enterprise segment, while reviewers for Survicate were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
CallidusCloud Clicktools
Survicate
Mid-Market
(51-1000 emp.)
CallidusCloud Clicktools
Survicate
Enterprise
(> 1000 emp.)
CallidusCloud Clicktools
Survicate
Reviewers' Industry
Computer Software
18.5%
Information Technology and Services
15.4%
Printing
4.6%
Non-Profit Organization Management
4.6%
Internet
4.6%
Other
52.3%
Internet
18.5%
Computer Software
13.8%
Information Technology and Services
7.7%
Marketing and Advertising
6.2%
Venture Capital & Private Equity
4.6%
Other
49.2%
Reviews
Most Helpful Favorable Review
Shannon A.
Administrator in Consumer Electronics
ClickTools is very easy to use. I love how it integrates with Salesforce seamlessly. The support level is phenomenal. Everyone I have talked with is very knowledgable. Also, if they do not know the answer, they immediately escalate to the next level. They...
Jakub K.
Executive Sponsor in Information Technology and Services
1) Quick-wins for high qualitative online leads 2) intutitive process of surveys' modification 3) User friendly interface boost involvement of www visitors 4) High level of customer service
Most Helpful Critical Review
User in Health, Wellness and Fitness
I haven't used it frequently enough to find a major downside, it was for one project only.
User in Internet
Not strong enough features Customer support The software didn't fire on exit intent on multipel tests
Top Alternatives
Discussions
CallidusCloud Clicktools has no discussions with answers
Survicate has no discussions with answers
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