# CallidusCloud Clicktools, SurveyMonkey vs Alchemer Survey Comparison

| | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 66 | 23,546 | 951 | 
| **Largest Market Segment** | Enterprise (47.6% of reviews) | Small-Business (36.5% of reviews) | Small-Business (42.2% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | Call Us | 

---
## Top Pros & Cons

### CallidusCloud Clicktools

**Not enough data**

### SurveyMonkey

Pros:
- Ease of Use (345 reviews)
- Ease of Creation (156 reviews)

Cons:
- Expensive (113 reviews)
- Limitations (87 reviews)

### Alchemer Survey

Pros:
- Ease of Use (33 reviews)
- Customer Support (22 reviews)

Cons:
- Learning Curve (9 reviews)
- Survey Issues (8 reviews)

---
## Ratings Comparison
| Rating | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
  | **Meets Requirements** | 8.4 (62 reviews) | 9.0 (20673 reviews) | 8.9 (804 reviews) | 
  | **Ease of Use** | 8.4 (62 reviews) | 9.2 (20791 reviews) | 8.8 (805 reviews) | 
  | **Ease of Setup** | 7.9 (45 reviews) | 9.0 (8126 reviews) | 8.8 (392 reviews) | 
  | **Ease of Admin** | 8.3 (46 reviews) | 8.9 (7621 reviews) | 8.7 (368 reviews) | 
  | **Quality of Support** | 9.0 (52 reviews) | 8.6 (14666 reviews) | 8.7 (705 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (42 reviews) | 8.8 (6671 reviews) | 8.9 (350 reviews) | 
  | **Product Direction (% positive)** | 7.3 (60 reviews) | 7.7 (20215 reviews) | 8.1 (768 reviews) | 

---
## Pricing

### CallidusCloud Clicktools

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

### Alchemer Survey

#### Entry-Level Pricing

Plan: Enterprise Solutions

Price: Call Us

Description: For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.

We specialize in helping teams, departments, and entire organizations act on feedback.

Key Features:
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services

[Browse all 4 editions](https://www.g2.com/products/alchemer-survey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **CallidusCloud Clicktools** | N/A | N/A |
| **SurveyMonkey** | 7.9/10 | 194 |
| **Alchemer Survey** | N/A | N/A |

#### Feedback Management

| Feature | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **Tagging** | Not enough data | 7.8 (150 reviews) | Not enough data | 
| **Segmentation** | Not enough data | 8.1 (147 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | Not enough data | 8.1 (158 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **Thematic Analysis** | Not enough data | 8.1 (144 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | 7.9 (144 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | Not enough data | 7.6 (138 reviews) | Not enough data | 

#### Feedback Sources

| Feature | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **Online Reviews** | Not enough data | 8.1 (147 reviews) | Not enough data | 
| **Surveys** | Not enough data | 9.1 (170 reviews) | Not enough data | 
| **Social Media** | Not enough data | 7.8 (138 reviews) | Not enough data | 
| **Customer Service Channels** | Not enough data | 7.7 (136 reviews) | Not enough data | 

#### Generative AI

| Feature | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (130 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 7.6 (81 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **CallidusCloud Clicktools** | N/A | N/A |
| **SurveyMonkey** | 8.3/10 | 1705 |
| **Alchemer Survey** | 8.2/10 | 222 |

#### Survey Management

| Feature | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **Survey Builder** | Not enough data | 9.0 (1503 reviews) | 9.2 (206 reviews) | 
| **Question Types** | Not enough data | 8.9 (1443 reviews) | 9.3 (210 reviews) | 
| **Templates** | Not enough data | 8.6 (1358 reviews) | 8.2 (159 reviews) | 
| **Survey Distribution** | Not enough data | 8.9 (1419 reviews) | 8.7 (187 reviews) | 

#### Survey Customization

| Feature | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.4 (1170 reviews) | 9.0 (193 reviews) | 
| **Branding** | Not enough data | 8.2 (1206 reviews) | 8.8 (183 reviews) | 
| **Multimedia Support** | Not enough data | 8.1 (1073 reviews) | 8.5 (145 reviews) | 
| **Multilingual Surveys** | Not enough data | 8.1 (905 reviews) | 8.1 (141 reviews) | 

#### Survey Insights

| Feature | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.6 (1415 reviews) | 8.5 (197 reviews) | 
| **BI Tools Integration** | Not enough data | 8.0 (945 reviews) | 7.9 (128 reviews) | 
| **Data Exporting** | Not enough data | 8.5 (1266 reviews) | 8.8 (199 reviews) | 
| **Permissions** | Not enough data | 8.4 (1138 reviews) | 8.4 (157 reviews) | 

#### Agentic AI - Survey

| Feature | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (147 reviews) | 5.9 (15 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (152 reviews) | 6.0 (14 reviews) | 
| **Decision Making** | Not enough data | 8.0 (152 reviews) | 7.5 (16 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **CallidusCloud Clicktools** | N/A | N/A |
| **SurveyMonkey** | 8.3/10 | 246 |
| **Alchemer Survey** | N/A | N/A |

#### Customization

| Feature | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **Custom Fields** | Not enough data | 8.6 (209 reviews) | Not enough data | 
| **Conditional Logic** | Not enough data | 8.3 (194 reviews) | Not enough data | 
| **Multi-page Forms** | Not enough data | 8.7 (214 reviews) | Not enough data | 
| **Design** | Not enough data | 8.6 (228 reviews) | Not enough data | 

#### Additional Functionality

| Feature | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **Embedded Forms** | Not enough data | 8.3 (173 reviews) | Not enough data | 
| **Offline Capability** | Not enough data | 7.6 (151 reviews) | Not enough data | 
| **Notifications** | Not enough data | 8.3 (197 reviews) | Not enough data | 
| **Payments** | Not enough data | 7.8 (150 reviews) | Not enough data | 
| **Mobile Forms** | Not enough data | 8.5 (205 reviews) | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **CallidusCloud Clicktools** | 7.7/10 | 5 |
| **SurveyMonkey** | N/A | N/A |
| **Alchemer Survey** | N/A | N/A |

#### Generative AI

| Feature | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Survey Management

| Feature | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **Brand Design Consistency** | Feature Not Available | Not enough data | Not enough data | 
| **Survey Deployment** | 7.7 (5 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Device Responsiveness** | Not enough data | Not enough data | Not enough data | 

#### Process Management

| Feature | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **Feedback Aggregation** | Not enough data | Not enough data | Not enough data | 
| **Trigger Alerts** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Analysis** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Action** | Not enough data | Not enough data | Not enough data | 

#### System Management

| Feature | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **Security** | Not enough data | Not enough data | Not enough data | 
| **System Monitoring** | Feature Not Available | Not enough data | Not enough data | 

---
## Categories

**Unique to CallidusCloud Clicktools (1):** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)

**Unique to SurveyMonkey (3):** [Survey Software](https://www.g2.com/categories/survey), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)

**Unique to Alchemer Survey (2):** [Survey Software](https://www.g2.com/categories/survey), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | CallidusCloud Clicktools | SurveyMonkey | Alchemer Survey | 
|---|---|---|---|
| **Small-Business** | 17.5% | 36.5% | 42.2% | 
| **Mid-Market** | 34.9% | 34.1% | 32.6% | 
| **Enterprise** | 47.6% | 29.4% | 25.2% | 

### By Industry

#### CallidusCloud Clicktools

- **Computer Software:** 18.5%
- **Information Technology and Services:** 15.4%
- **Printing:** 4.6%
- **Non-Profit Organization Management:** 4.6%
- **Electrical/Electronic Manufacturing:** 4.6%
- **Internet:** 4.6%
- **Hospital & Health Care:** 3.1%
- **Construction:** 3.1%
- **Pharmaceuticals:** 3.1%
- **E-Learning:** 3.1%
- **Other:** 35.4%

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

#### Alchemer Survey

- **Market Research:** 8.9%
- **Information Technology and Services:** 6.0%
- **Marketing and Advertising:** 5.8%
- **Education Management:** 5.4%
- **Non-Profit Organization Management:** 4.8%
- **Hospital & Health Care:** 4.5%
- **Higher Education:** 3.6%
- **Research:** 3.6%
- **Computer Software:** 3.5%
- **Management Consulting:** 2.9%
- **Other:** 51.1%

---
## Alternatives

### Alternatives to CallidusCloud Clicktools

- [UserVoice](https://www.g2.com/products/uservoice/reviews) — 4.5/5 stars (243 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7333 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2914 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)
- [Heap](https://www.g2.com/products/heap/reviews) — 4.4/5 stars (1097 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) — 4.0/5 stars (582 reviews)
- [Nicereply](https://www.g2.com/products/nicereply/reviews) — 4.5/5 stars (431 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5162 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1001 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7392 reviews)

### Alternatives to Alchemer Survey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1001 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5162 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1139 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1035 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)

---
## Top Discussions

### CallidusCloud Clicktools

No discussions available for this product.

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

### Alchemer Survey

- Title: [Could you create a calendar for tracking active projects?](https://www.g2.com/discussions/could-you-create-a-calendar-for-tracking-active-projects) — 2 comments, 1 upvote
  > **Top comment:** "Hi Joseph,

There is a Google Calendar integration, which may be of use to you. The Help article URL is:..."
- Title: [How do I make QR codes for the links?](https://www.g2.com/discussions/how-do-i-make-qr-codes-for-the-links) — 2 comments, 2 upvotes
  > **Top comment:** "Hi Dominique, thank you for the question. Here is the three-step guide on how to share your survey with a QR..."
- Title: [How do you determine some of the best questions to use?](https://www.g2.com/discussions/14501-how-do-you-determine-some-of-the-best-questions-to-use) — 2 comments, 1 upvote
  > **Top comment:** "Hi Michelle, 

Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing..."
- Title: [What happens to the data I collect? Is it stored securely?](https://www.g2.com/discussions/2739-security) — 2 comments, 2 upvotes
  > **Top comment:** "Yes it is. Survey Gizmo uses Amazon Web Services to host the platform and store data. AWS is FedRAMP certified and SG uses end-to-end encryption when data..."
- Title: [What is Alchemer used for?](https://www.g2.com/discussions/what-is-alchemer-used-for) — 1 comment
  > **Top comment:** "Its used by businesses and organizations to create surveys, quizzes, and forms to gather insights from customers, employees, and stakeholders for better..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/calliduscloud-clicktools-vs-surveymonkey-vs-alchemer-survey)