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- CallHippo-vs-Vonage Business Communications
Compare CallHippo and Vonage Business Communications 
At a Glance
Market Segments
CallHippo
Small-Business (76.0% of reviews)
Vonage Business Communications
Small-Business (62.6% of reviews)
Entry-Level Pricing
CallHippo
$16.00Vonage Business Communications
No pricing availableCallHippo vs Vonage Business Communications
- Users report that Vonage Business Communications excels in Call Management with a score of 9.5, highlighting its robust features that streamline communication processes, while CallHippo's score of 8.7 indicates it may not be as comprehensive in this area.
- Reviewers mention that Vonage's Mobile Accessibility is rated at 9.0, making it a preferred choice for users who need reliable access on the go, whereas CallHippo's score of 8.4 suggests some limitations in mobile functionality.
- G2 users note that Vonage's Conference Calls feature stands out with a score of 9.2, providing a seamless experience for larger meetings, while CallHippo's score of 8.2 indicates it may not offer the same level of quality.
- Users on G2 highlight that Vonage's Voicemail to Email feature is highly rated at 9.3, allowing for efficient message management, whereas CallHippo's score of 7.8 suggests it may not be as effective in this functionality.
- Reviewers say that Vonage's Automated Attendant feature is rated at 9.0, which enhances customer interaction, while CallHippo's score of 8.1 indicates it may lack some advanced options that users desire.
- Users report that Vonage's Reporting & Dashboards feature is rated at 9.2, providing insightful analytics for better decision-making, compared to CallHippo's score of 9.3, which, while still strong, may not offer the same depth of insights.
Pricing
Entry-Level Pricing
CallHippo
Bronze
$16.00
For Startups (Up To 5 Users)
- Free Number
- Forward-to-device
- SMS
Vonage Business Communications
No pricing availableFree Trial
CallHippo
Free Trial is available
Vonage Business Communications
No trial information availableRatings
Meets Requirements
8.7
249
9.0
375
Ease of Use
8.8
249
8.9
378
Ease of Setup
8.8
134
8.6
198
Ease of Admin
8.6
117
8.8
181
Quality of Support
8.9
255
8.7
364
Has the product been a good partner in doing business?
8.6
119
8.8
181
Product Direction (% positive)
7.8
218
8.3
370
Features by Category
Channels
8.8
56
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
47
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.7
10
Not enough data
Functions
9.2
34
|
Verified
Not enough data
8.9
34
|
Verified
Not enough data
8.9
34
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
34
|
Verified
Not enough data
8.9
33
|
Verified
Not enough data
Feature Not Available
Not enough data
8.9
33
|
Verified
Not enough data
Administrative
9.1
28
Not enough data
9.0
42
|
Verified
Not enough data
9.3
46
|
Verified
Not enough data
9.2
39
|
Verified
Not enough data
9.1
30
Not enough data
Platform
8.3
29
Not enough data
8.6
33
Not enough data
8.3
28
Not enough data
8.7
30
Not enough data
8.8
33
Not enough data
8.3
28
Not enough data
8.8
29
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
9.1
33
Not enough data
9.1
36
Not enough data
Administrative
9.3
37
Not enough data
9.2
35
Not enough data
Basic Communication - Cloud PBX
Not enough data
9.5
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
7.4
7
Not enough data
9.0
7
Not enough data
9.0
7
Advanced Features - Cloud PBX
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
9.0
7
Basic Communication
8.7
103
|
Verified
9.3
280
|
Verified
Feature Not Available
8.3
132
|
Verified
8.2
77
8.9
194
|
Verified
Feature Not Available
8.6
120
|
Verified
8.2
67
|
Verified
9.2
199
|
Verified
8.4
69
|
Verified
9.3
237
|
Verified
Access
8.4
67
8.8
158
8.4
78
8.9
165
|
Verified
8.8
73
8.9
187
|
Verified
Advanced Features
8.3
67
|
Verified
8.6
202
|
Verified
8.1
69
|
Verified
8.9
216
8.7
92
|
Verified
9.4
242
|
Verified
Extensions
Not enough data
8.6
31
Not enough data
8.9
33
|
Verified
Not enough data
9.0
24
|
Verified
Features
Not enough data
9.2
39
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
30
|
Verified
Not enough data
9.1
30
|
Verified
Not enough data
8.7
24
|
Verified
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
CallHippo and Vonage Business Communications are categorized as VoIP
Unique Categories
CallHippo is categorized as Call Center Infrastructure (CCI) and Contact Center
Vonage Business Communications is categorized as UCaaS Platforms and Cloud PBX Platforms
Reviews
Reviewers' Company Size
CallHippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vonage Business Communications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.7%
Computer Software
8.6%
Marketing and Advertising
8.3%
Education Management
5.5%
Financial Services
3.1%
Other
58.8%
Staffing and Recruiting
9.1%
Information Technology and Services
7.7%
Insurance
6.6%
Financial Services
4.8%
Real Estate
4.5%
Other
67.3%
Most Helpful Reviews
CallHippo
Most Helpful Favorable Review
Saiprasad N.
Verified User in Information Technology and Services
Vast calling reach, Nice customer support
Most Helpful Critical Review
Yves V.
Verified User in Information Technology and Services
They promised my local number upon purchase and on their website but don't deliver as promised. Also support didn't help unless they promised me they would solve my case immediately. So I asked a refund. They stalk me 6 days with discounts. I kept on...
Vonage Business Communications
Most Helpful Favorable Review
Verified User in Airlines/Aviation
I have been working with this application for a short time, which I use to set up meetings. For this I use the calendar and the automatic invitations, so I do not waste time. I also use it for online meetings actively collaborating with the work team. What...
Most Helpful Critical Review
Shelly N.
Verified User in Hospital & Health Care
We were no longer able to speak with a live person for help, questions, issues, or anything. It was all driven by self help utilizing their website. We started having quality issues and calls dropping multiple times daily. We had our IT person check...
Saiprasad N.
Verified User in Information Technology and Services
Vast calling reach, Nice customer support
Verified User in Airlines/Aviation
I have been working with this application for a short time, which I use to set up meetings. For this I use the calendar and the automatic invitations, so I do not waste time. I also use it for online meetings actively collaborating with the work team. What...
Yves V.
Verified User in Information Technology and Services
They promised my local number upon purchase and on their website but don't deliver as promised. Also support didn't help unless they promised me they would solve my case immediately. So I asked a refund. They stalk me 6 days with discounts. I kept on...
Shelly N.
Verified User in Hospital & Health Care
We were no longer able to speak with a live person for help, questions, issues, or anything. It was all driven by self help utilizing their website. We started having quality issues and calls dropping multiple times daily. We had our IT person check...
Discussions
How can I get better prices from CallHippo?
5 comments
PC
they have calling number in contact us or else ask a callback on CHAT support. They will callRead more
CallHippo has no more discussions with answers
When will I be able to attach documents and pictures to SMS?
2 comments
JD
MMS (pictures) is now available. Unsure on sending docs via SMS.Read more
I would like to upload files that I take pictures of, then send or share them.. is that an option?
1 comment
BW
If they are also a user with Vonage you can send files through the "Team Messaging" feature. There is also a fax option.Read more
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