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Compare CallHippo and Toky 
At a Glance
Market Segments
Small-Business (74.7% of reviews)
Small-Business (74.2% of reviews)
Entry-Level Pricing
$1.00 Per Month
$20 user/month (billed annually)
CallHippo
Star Rating
(386)4.5 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
$1.00 Per Month
Browse all 4 pricing plansToky
Star Rating
(32)3.7 out of 5
Market Segments
Small-Business (74.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$20 user/month (billed annually)
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CallHippo excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Toky. Users appreciate its reliable call quality and robust features like call recording and CRM integration, which streamline tracking conversations and following up effectively.
- Users say that Toky offers a user-friendly interface with impressive app integrations, making it easy to manage calls and texts without needing coding experience. However, it struggles to match the extensive feature set that CallHippo provides, which may limit its appeal for users seeking comprehensive solutions.
- Reviewers mention that CallHippo's setup process is notably straightforward, allowing users to start calling quickly. In contrast, some Toky users have expressed challenges with configuration, indicating that while it has a clean interface, it may not be as intuitive for all workflows.
- According to verified reviews, CallHippo's support quality stands out, with users rating it highly for responsiveness and helpfulness. Toky, on the other hand, has received mixed feedback regarding support, suggesting that users may face challenges when seeking assistance.
- Users highlight that Toky provides unique features like downloadable call recordings and transcripts, which are beneficial for users who need to reference past conversations. However, CallHippo's broader range of features, including various number options and seamless performance, makes it a more versatile choice for many businesses.
- Reviewers note that while both products cater primarily to small businesses, CallHippo's extensive user base and higher total number of reviews indicate a more established presence in the market. This suggests that potential buyers may find more community support and resources when choosing CallHippo over Toky.
Pricing
Entry-Level Pricing
CallHippo
Basic
$1.00
Per Month
- 1 Free Phone Number
- Free WhatsApp Business API
- Voicemail
Toky
ENTREPRENEUR
$20
user/month (billed annually)
Modern Phone System Solution.
Starting at 1 agent.
- Basic cloud phone system features
- Unlimited inbound calls. Fair usage policy applies. Toll-free numbers excluded
- Access to Standard integrations
Free Trial
CallHippo
Free Trial is available
Toky
Free Trial is available
Ratings
Meets Requirements
8.8
298
7.5
27
Ease of Use
8.9
300
7.7
28
Ease of Setup
9.0
185
8.3
19
Ease of Admin
8.8
144
8.3
19
Quality of Support
9.0
302
6.9
26
Has the product been a good partner in doing business?
8.7
146
8.1
18
Product Direction (% positive)
8.2
268
6.5
27
Features by Category
Channels
9.0
86
|
Verified
7.4
7
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
8.2
68
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
27
Not enough data
Functions
9.0
53
|
Verified
7.3
13
|
Verified
8.8
54
|
Verified
7.4
12
|
Verified
8.8
52
|
Verified
7.1
11
|
Verified
Feature Not Available
Feature Not Available
8.5
54
|
Verified
Not enough data
8.8
52
|
Verified
8.3
5
|
Verified
Feature Not Available
Not enough data
8.8
51
|
Verified
8.7
5
|
Verified
Agentic AI - Contact Center
8.3
9
Not enough data
8.6
11
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
Administrative
8.9
46
6.8
11
|
Verified
9.0
59
|
Verified
8.0
15
|
Verified
9.2
69
|
Verified
6.7
14
|
Verified
9.1
61
|
Verified
Not enough data
8.8
47
6.9
7
Platform
8.3
36
Not enough data
8.6
41
Not enough data
8.4
35
Not enough data
8.7
38
Not enough data
8.8
41
Not enough data
8.5
35
Not enough data
8.8
36
Not enough data
Generative AI
8.7
15
Not enough data
Workforce Management
9.1
40
Not enough data
9.1
43
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.2
45
Not enough data
9.2
42
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
8.8
118
|
Verified
7.1
13
|
Verified
Feature Not Available
Feature Not Available
8.2
88
6.7
7
Feature Not Available
Feature Not Available
8.2
77
|
Verified
Feature Not Available
8.4
80
|
Verified
6.9
7
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
8.4
75
Feature Not Available
8.5
86
7.9
11
|
Verified
8.8
81
7.2
10
|
Verified
Advanced Features
8.3
76
|
Verified
6.9
7
|
Verified
8.2
78
|
Verified
7.2
9
|
Verified
8.8
106
|
Verified
6.8
10
|
Verified
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
7.8
10
Not enough data
6.4
7
Not enough data
6.7
8
Not enough data
8.0
9
Not enough data
Not enough data
Contacts
Not enough data
6.3
8
Not enough data
6.5
8
Not enough data
6.9
8
Insights
Not enough data
4.8
7
Not enough data
5.6
8
Not enough data
6.7
9
Not enough data
3.9
6
Not enough data
5.0
7
Not enough data
Not enough data
Categories
Categories
Shared Categories
CallHippo and Toky are categorized as VoIP Providers, Call Center Infrastructure (CCI), and Contact Center
Reviews
Reviewers' Company Size
CallHippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toky
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.8%
Computer Software
8.0%
Marketing and Advertising
7.4%
Education Management
6.1%
Financial Services
2.9%
Other
58.8%
Computer Software
19.4%
Telecommunications
6.5%
Internet
6.5%
Insurance
6.5%
Information Technology and Services
6.5%
Other
54.8%
Discussions
How can I get better prices from CallHippo?
5 Comments
PC
they have calling number in contact us or else ask a callback on CHAT support. They will callRead more
CallHippo has no more discussions with answers
Toky has no discussions with answers
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