# CallHippo vs Quo Comparison --- ## AI Generated Summary - **G2 reviewers report** that Quo excels in user-friendliness, with many users highlighting its clean and intuitive interface that simplifies navigation, especially for new users. In contrast, while CallHippo is also praised for its ease of use, some users have noted that it can be less intuitive compared to Quo. - **Users say** that Quo's affordability is a significant advantage, making it a popular choice among small businesses. With a lower entry-level price, it provides a cost-effective solution without compromising on features, whereas CallHippo's pricing is higher, which may be a consideration for budget-conscious teams. - **Reviewers mention** that CallHippo's calling features, particularly its desktop app, enhance the calling experience by streamlining the dialing process. Users appreciate the smart dialer that automatically formats numbers, making calling faster and more efficient, while Quo also offers robust features but may not have the same level of specialized calling tools. - **According to verified reviews** , Quo stands out for its strong support and integration capabilities, with users noting how easily it fits into existing workflows without a steep learning curve. CallHippo, while providing solid support, has received mixed feedback regarding its integration process, which some users found less seamless. - **Users highlight** that Quo's overall feature richness contributes to its high satisfaction ratings, with many praising its ability to solve customer service challenges effectively. CallHippo, while feature-rich as well, has received feedback indicating that it sometimes struggles to meet specific workflow needs, leading to configuration challenges for some users. - **G2 reviewers indicate** that both products have their strengths in call management, but CallHippo has a slight edge in network monitoring capabilities. Users appreciate its robust monitoring features, while Quo's call management is effective but may not offer the same depth in monitoring as CallHippo. | | CallHippo | Quo | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | | **Total Reviews** | 410 | 3,398 | | **Largest Market Segment** | Small-Business (75.0% of reviews) | Small-Business (91.4% of reviews) | | **Entry Level Price** | $25.00 Per Month | $23.00 1 per user per month (billed annually) | --- ## Top Pros & Cons ### CallHippo Pros: - Ease of Use (31 reviews) - Call Quality (20 reviews) Cons: - Expensive (9 reviews) - High Cost (9 reviews) ### Quo Pros: - Ease of Use (700 reviews) - Customer Support (366 reviews) Cons: - Connection Issues (184 reviews) - Call Disconnections (80 reviews) --- ## Ratings Comparison | Rating | CallHippo | Quo | |---|---|---| | **Meets Requirements** | 8.8 (320 reviews) | 9.3 (2903 reviews) | | **Ease of Use** | 8.9 (324 reviews) | 9.4 (2951 reviews) | | **Ease of Setup** | 8.9 (208 reviews) | 9.3 (2231 reviews) | | **Ease of Admin** | 8.8 (148 reviews) | 9.4 (1252 reviews) | | **Quality of Support** | 8.9 (324 reviews) | 9.3 (2727 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (150 reviews) | 9.5 (1238 reviews) | | **Product Direction (% positive)** | 8.3 (289 reviews) | 9.4 (2796 reviews) | --- ## Pricing ### CallHippo #### Entry-Level Pricing Plan: Starter Price: $25.00 Per Month Description: Everything in Basic + Telephony Key Features: - Free Phone Number - SMS (Text Messages) - MMS [Browse all 4 editions](https://www.g2.com/products/callhippo/pricing) #### Free Trial Yes ### Quo #### Entry-Level Pricing Plan: Business Price: $23.00 1 per user per month (billed annually) Description: For power users and teams looking for more integrations and collaboration features. Key Features: - Everything from Starter, plus: - AI call summaries and transcripts - Group calling [Browse all 3 editions](https://www.g2.com/products/quo-quo/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Contact Center | Product | Score | Reviews | |---|---|---| | **CallHippo** | 8.7/10 | 120 | | **Quo** | N/A | N/A | #### Channels | Feature | CallHippo | Quo | |---|---|---| | **Voice** | 9.0 (100 reviews) ✓ Verified | Not enough data | | **Social** | Feature Not Available | Not enough data | | **Web Chat** | Feature Not Available | Not enough data | | **Mobile SMS** | 8.3 (73 reviews) ✓ Verified | Not enough data | | **Email** | Feature Not Available | Not enough data | #### Generative AI | Feature | CallHippo | Quo | |---|---|---| | **AI Text-to-Speech** | 8.3 (30 reviews) | Not enough data | #### Functions | Feature | CallHippo | Quo | |---|---|---| | **Session Routing** | 8.9 (56 reviews) ✓ Verified | Not enough data | | **Session Queuing** | 8.8 (56 reviews) ✓ Verified | Not enough data | | **Concurrent Calling** | 8.8 (53 reviews) ✓ Verified | Not enough data | | **Speech Analytics** | Feature Not Available | Not enough data | | **Auto Dialer** | 8.6 (56 reviews) ✓ Verified | Not enough data | | **IVR** | 8.9 (54 reviews) ✓ Verified | Not enough data | | **Inbound Screen Pop** | Feature Not Available | Not enough data | | **Persistent Data** | 8.8 (52 reviews) ✓ Verified | Not enough data | #### Agentic AI - Contact Center | Feature | CallHippo | Quo | |---|---|---| | **Autonomous Task Execution** | 8.6 (12 reviews) | Not enough data | | **Cross-system Integration** | 8.9 (17 reviews) | Not enough data | | **Natural Language Interaction** | 8.6 (12 reviews) | Not enough data | | **Proactive Assistance** | 8.6 (12 reviews) | Not enough data | #### Administrative | Feature | CallHippo | Quo | |---|---|---| | **Session Summary Notes** | 9.0 (47 reviews) | Not enough data | | **Administrator Access** | 8.9 (64 reviews) ✓ Verified | Not enough data | | **Reporting & Dashboards** | 9.3 (74 reviews) ✓ Verified | Not enough data | | **Session Recording** | 9.1 (62 reviews) ✓ Verified | Not enough data | | **Agent Scheduling and Assignment** | 8.9 (49 reviews) | Not enough data | ### Call Center Infrastructure (CCI) | Product | Score | Reviews | |---|---|---| | **CallHippo** | 8.9/10 | 51 | | **Quo** | N/A | N/A | #### Platform | Feature | CallHippo | Quo | |---|---|---| | **Omnichannel** | 8.5 (37 reviews) | Not enough data | | **Mobile Access** | 8.7 (41 reviews) | Not enough data | | **Queue Management** | 8.6 (36 reviews) | Not enough data | | **Call Routing** | 8.8 (39 reviews) | Not enough data | | **Call Back** | 8.9 (43 reviews) | Not enough data | | **IVR** | 8.7 (36 reviews) | Not enough data | | **Automatic Call Distribution** | 8.9 (37 reviews) | Not enough data | #### Generative AI | Feature | CallHippo | Quo | |---|---|---| | **AI Text-to-Speech** | 8.7 (15 reviews) | Not enough data | #### Workforce Management | Feature | CallHippo | Quo | |---|---|---| | **Call Monitoring** | 9.2 (41 reviews) | Not enough data | | **Performance Evaluation** | 9.2 (45 reviews) | Not enough data | #### Call Center Infrastructure (CCI) | Feature | CallHippo | Quo | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Administrative | Feature | CallHippo | Quo | |---|---|---| | **Call Recording** | 9.3 (47 reviews) | Not enough data | | **Reporting & Dashboards** | 9.3 (44 reviews) | Not enough data | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **CallHippo** | 8.6/10 | 142 | | **Quo** | 8.4/10 | 2031 | #### Platform Basics - VoIP Providers | Feature | CallHippo | Quo | |---|---|---| | **PBX systems, VoIP Softphone** | Not enough data | 8.3 (483 reviews) | | **Call Management** | 9.3 (7 reviews) | 8.9 (570 reviews) | | **Network monitoring** | 9.3 (5 reviews) | 8.4 (480 reviews) | | **Integrations** | 8.5 (8 reviews) | 8.3 (508 reviews) | | **Virtual PBX** | Not enough data | 7.8 (459 reviews) | | **SIP trunking services** | Not enough data | 7.7 (452 reviews) | #### Basic Communication | Feature | CallHippo | Quo | |---|---|---| | **Phone Calls** | 8.8 (127 reviews) ✓ Verified | 9.4 (1942 reviews) | | **Instant Messaging** | 8.3 (94 reviews) | 9.4 (1784 reviews) | | **Conference Calls** | 8.2 (82 reviews) ✓ Verified | Feature Not Available | | **Desk-to-Desk Calls** | 8.5 (84 reviews) ✓ Verified | 8.8 (1333 reviews) | #### Agentic AI - VoIP Providers | Feature | CallHippo | Quo | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (363 reviews) | | **Cross-system Integration** | Not enough data | 7.9 (365 reviews) | | **Adaptive Learning** | Not enough data | 8.1 (362 reviews) | | **Proactive Assistance** | Not enough data | 8.0 (360 reviews) | #### Access | Feature | CallHippo | Quo | |---|---|---| | **Software Pairing** | 8.5 (79 reviews) | Feature Not Available | | **Browser Extension** | 8.5 (92 reviews) | Feature Not Available | | **Individual Download** | 8.8 (83 reviews) | 9.0 (1476 reviews) | #### Advanced Features | Feature | CallHippo | Quo | |---|---|---| | **Hold Music** | 8.3 (78 reviews) ✓ Verified | 7.7 (1066 reviews) | | **Automated Attendants** | 8.3 (81 reviews) ✓ Verified | 8.2 (1300 reviews) | | **VOiP Number** | 8.8 (111 reviews) ✓ Verified | 9.4 (1757 reviews) | ### Google Workspace Communication Tools | Product | Score | Reviews | |---|---|---| | **CallHippo** | N/A | N/A | | **Quo** | 7.3/10 | 49 | #### Agentic AI - Google Workspace Communication Tools | Feature | CallHippo | Quo | |---|---|---| | **Cross-system Integration** | Not enough data | 7.3 (49 reviews) | ### Outbound Call Tracking | Product | Score | Reviews | |---|---|---| | **CallHippo** | N/A | N/A | | **Quo** | 8.6/10 | 1150 | #### Agentic AI - Outbound Call Tracking | Feature | CallHippo | Quo | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.7 (119 reviews) | | **Natural Language Interaction** | Not enough data | 7.9 (118 reviews) | #### Calling | Feature | CallHippo | Quo | |---|---|---| | **Record Calls** | Not enough data | 9.3 (996 reviews) ✓ Verified | | **Generate Location** | Not enough data | 8.5 (862 reviews) ✓ Verified | | **Call Types** | Not enough data | 9.3 (985 reviews) ✓ Verified | | **Click-to-Call** | Not enough data | 9.1 (715 reviews) | | **Auto Dialer** | Not enough data | 7.8 (115 reviews) | #### Contacts | Feature | CallHippo | Quo | |---|---|---| | **Personalization** | Not enough data | 9.1 (1024 reviews) ✓ Verified | | **Information Locater** | Not enough data | 8.9 (899 reviews) ✓ Verified | | **Record Prospect Data** | Not enough data | 8.7 (881 reviews) ✓ Verified | #### Insights | Feature | CallHippo | Quo | |---|---|---| | **Notes** | Not enough data | 9.0 (923 reviews) ✓ Verified | | **Daily Summary** | Not enough data | 8.4 (863 reviews) | | **Automated Voicemails** | Not enough data | 8.8 (961 reviews) ✓ Verified | | **Automated Emails** | Not enough data | 7.9 (825 reviews) ✓ Verified | | **Sorts Prospects** | Not enough data | Feature Not Available | | **Automated Note Taking** | Not enough data | 8.6 (116 reviews) | --- ## Categories **Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Unique to CallHippo (2):** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center) **Unique to Quo (2):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) --- ## Reviewer Demographics ### By Company Size | Segment | CallHippo | Quo | |---|---|---| | **Small-Business** | 75.0% | 91.4% | | **Mid-Market** | 22.0% | 7.4% | | **Enterprise** | 3.0% | 1.2% | ### By Industry #### CallHippo - **Information Technology and Services:** 16.5% - **Computer Software:** 8.0% - **Marketing and Advertising:** 7.5% - **Education Management:** 6.3% - **Consumer Services:** 3.0% - **Financial Services:** 2.8% - **Accounting:** 2.5% - **E-Learning:** 2.3% - **Computer & Network Security:** 2.3% - **Staffing and Recruiting:** 2.3% - **Other:** 46.8% #### Quo - **Real Estate:** 8.5% - **Construction:** 6.0% - **Consumer Services:** 5.4% - **Marketing and Advertising:** 4.7% - **Health, Wellness and Fitness:** 4.7% - **Computer Software:** 4.6% - **Information Technology and Services:** 4.2% - **Hospital & Health Care:** 3.7% - **Financial Services:** 3.0% - **Retail:** 2.5% - **Other:** 52.5% --- ## Alternatives ### Alternatives to CallHippo - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1636 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1850 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1421 reviews) - [KrispCall](https://www.g2.com/products/krispcall/reviews) — 4.5/5 stars (365 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2391 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2566 reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (866 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3608 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4201 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews) ### Alternatives to Quo - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4201 reviews) - [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (201 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2391 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1636 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1850 reviews) - [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (343 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3608 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1421 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (503 reviews) --- ## Top Discussions ### CallHippo - Title: [How can I get better prices from CallHippo?](https://www.g2.com/discussions/25313-how-can-i-get-better-prices-from-callhippo) — 5 comments, 1 upvote > **Top comment:** "Contact their Sales dept" - Title: [What is CallHippo used for?](https://www.g2.com/discussions/what-is-callhippo-used-for) — 2 comments > **Top comment:** "<p>Calling Software</p>" ### Quo - Title: [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) — 26 comments > **Top comment:** "Yes Open Phone is legit! It is the best phone service on the market. " - Title: [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) — 11 comments > **Top comment:** "No" - Title: [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) — 4 comments > **Top comment:** "It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays..." - Title: [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) — 3 comments > **Top comment:** "It works great. Amazing audio quality, great functionality within the app or browser. No bugs." - Title: [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) — 2 comments, 1 upvote > **Top comment:** "Comment deleted by user." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/callhippo-vs-quo-quo)