# CallHippo vs Knowlarity IVR Comparison
---
## AI Generated Summary
- **G2 reviewers report** that CallHippo excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Knowlarity IVR. Users appreciate the value for money, highlighting that CallHippo offers a range of services that would typically be more expensive elsewhere.
- **Users say** that CallHippo's setup process is notably straightforward, with many praising its intuitive onboarding experience. Reviewers have mentioned how easy it is to start calling, thanks to features like call recording and CRM integration that streamline tracking conversations.
- **According to verified reviews** , CallHippo has a much larger user base, reflected in its total number of reviews. With 368 reviews compared to Knowlarity IVR's 21, this suggests that CallHippo's feedback is more reliable and representative of user experiences.
- **Reviewers mention** that while Knowlarity IVR has a user-friendly interface, it faces challenges in overall satisfaction compared to CallHippo. Users appreciate the clarity of connections and the ability to set multiple extensions, but they also note that the product lacks the extensive features offered by CallHippo.
- **Users highlight** that CallHippo provides a variety of numbers for calling, which enhances flexibility for small businesses. In contrast, Knowlarity IVR is noted for its strong call routing capabilities, but it may not offer the same breadth of features that small businesses find beneficial.
- **G2 reviewers indicate** that while both products have strong support features, CallHippo's quality of support is rated slightly higher. Users have expressed satisfaction with CallHippo's responsiveness and reliability, which is crucial for businesses that rely on consistent communication tools.



| | CallHippo | Knowlarity IVR | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 399 | 22 | 
| **Largest Market Segment** | Small-Business (74.9% of reviews) | Mid-Market (42.9% of reviews) | 
| **Entry Level Price** | $25.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### CallHippo

Pros:
- Ease of Use (31 reviews)
- Call Quality (20 reviews)

Cons:
- Expensive (9 reviews)
- High Cost (9 reviews)

### Knowlarity IVR

Pros:
- Dashboard Usability (1 reviews)
- Transfers (1 reviews)

Cons:
- Integration Issues (1 reviews)

---
## Ratings Comparison
| Rating | CallHippo | Knowlarity IVR | 
|---|---|---|
  | **Meets Requirements** | 8.9 (312 reviews) | 8.8 (17 reviews) | 
  | **Ease of Use** | 8.9 (314 reviews) | 9.0 (17 reviews) | 
  | **Ease of Setup** | 8.9 (198 reviews) | Not enough data | 
  | **Ease of Admin** | 8.8 (146 reviews) | Not enough data | 
  | **Quality of Support** | 8.9 (316 reviews) | 8.5 (16 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (148 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.3 (281 reviews) | 10.0 (15 reviews) | 

---
## Pricing

### CallHippo

#### Entry-Level Pricing

Plan: Starter

Price: $25.00 Per Month

Description: Everything in Basic + Telephony

Key Features:
- Free Phone Number 
- SMS (Text Messages)
- MMS

[Browse all 4 editions](https://www.g2.com/products/callhippo/pricing)

#### Free Trial

Yes

### Knowlarity IVR

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **CallHippo** | 8.7/10 | 112 |
| **Knowlarity IVR** | N/A | N/A |

#### Channels

| Feature | CallHippo | Knowlarity IVR | 
|---|---|---|
| **Voice** | 9.1 (94 reviews) ✓ Verified | Not enough data | 
| **Social** | Feature Not Available | Not enough data | 
| **Web Chat** | Feature Not Available | Not enough data | 
| **Mobile SMS** | 8.3 (72 reviews) ✓ Verified | Not enough data | 
| **Email** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | CallHippo | Knowlarity IVR | 
|---|---|---|
| **AI Text-to-Speech** | 8.3 (29 reviews) | Not enough data | 

#### Functions

| Feature | CallHippo | Knowlarity IVR | 
|---|---|---|
| **Session Routing** | 9.0 (55 reviews) ✓ Verified | Not enough data | 
| **Session Queuing** | 8.8 (55 reviews) ✓ Verified | Not enough data | 
| **Concurrent Calling** | 8.8 (53 reviews) ✓ Verified | Not enough data | 
| **Speech Analytics** | Feature Not Available | Not enough data | 
| **Auto Dialer** | 8.6 (56 reviews) ✓ Verified | Not enough data | 
| **IVR** | 8.9 (53 reviews) ✓ Verified | Not enough data | 
| **Inbound Screen Pop** | Feature Not Available | Not enough data | 
| **Persistent Data** | 8.8 (52 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Contact Center

| Feature | CallHippo | Knowlarity IVR | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (12 reviews) | Not enough data | 

#### Administrative

| Feature | CallHippo | Knowlarity IVR | 
|---|---|---|
| **Session Summary Notes** | 9.0 (47 reviews) | Not enough data | 
| **Administrator Access** | 8.9 (62 reviews) ✓ Verified | Not enough data | 
| **Reporting & Dashboards** | 9.2 (71 reviews) ✓ Verified | Not enough data | 
| **Session Recording** | 9.1 (62 reviews) ✓ Verified | Not enough data | 
| **Agent Scheduling and Assignment** | 8.9 (48 reviews) | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **CallHippo** | 8.9/10 | 50 |
| **Knowlarity IVR** | 8.9/10 | 6 |

#### Platform

| Feature | CallHippo | Knowlarity IVR | 
|---|---|---|
| **Omnichannel** | 8.4 (36 reviews) | 8.9 (6 reviews) | 
| **Mobile Access** | 8.7 (41 reviews) | 7.5 (6 reviews) | 
| **Queue Management** | 8.5 (35 reviews) | 7.5 (6 reviews) | 
| **Call Routing** | 8.8 (38 reviews) | 10.0 (6 reviews) | 
| **Call Back** | 8.8 (42 reviews) | 7.8 (6 reviews) | 
| **IVR** | 8.6 (35 reviews) | 9.4 (6 reviews) | 
| **Automatic Call Distribution** | 8.8 (36 reviews) | 9.4 (6 reviews) | 

#### Generative AI

| Feature | CallHippo | Knowlarity IVR | 
|---|---|---|
| **AI Text-to-Speech** | 8.7 (15 reviews) | Not enough data | 

#### Workforce Management

| Feature | CallHippo | Knowlarity IVR | 
|---|---|---|
| **Call Monitoring** | 9.2 (40 reviews) | 9.4 (6 reviews) | 
| **Performance Evaluation** | 9.2 (44 reviews) | 9.2 (6 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | CallHippo | Knowlarity IVR | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | CallHippo | Knowlarity IVR | 
|---|---|---|
| **Call Recording** | 9.3 (46 reviews) | 9.7 (6 reviews) | 
| **Reporting & Dashboards** | 9.3 (43 reviews) | 9.2 (6 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **CallHippo** | 8.6/10 | 138 |
| **Knowlarity IVR** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | CallHippo | Knowlarity IVR | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | 9.2 (6 reviews) | Not enough data | 
| **Network monitoring** | 9.3 (5 reviews) | Not enough data | 
| **Integrations** | 8.1 (6 reviews) | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | CallHippo | Knowlarity IVR | 
|---|---|---|
| **Phone Calls** | 8.8 (124 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | Feature Not Available | Not enough data | 
| **Instant Messaging** | 8.3 (93 reviews) | Not enough data | 
| **Screen Sharing** | Feature Not Available | Not enough data | 
| **Conference Calls** | 8.2 (82 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 8.5 (84 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | CallHippo | Knowlarity IVR | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | CallHippo | Knowlarity IVR | 
|---|---|---|
| **Software Pairing** | 8.4 (78 reviews) | Not enough data | 
| **Browser Extension** | 8.5 (91 reviews) | Not enough data | 
| **Individual Download** | 8.8 (83 reviews) | Not enough data | 

#### Advanced Features

| Feature | CallHippo | Knowlarity IVR | 
|---|---|---|
| **Hold Music** | 8.3 (78 reviews) ✓ Verified | Not enough data | 
| **Automated Attendants** | 8.3 (80 reviews) ✓ Verified | Not enough data | 
| **VOiP Number** | 8.8 (110 reviews) ✓ Verified | Not enough data | 

---
## Categories
**Shared Categories (1):** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)

**Unique to CallHippo (2):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center)



---
## Reviewer Demographics

### By Company Size

| Segment | CallHippo | Knowlarity IVR | 
|---|---|---|
| **Small-Business** | 74.9% | 23.8% | 
| **Mid-Market** | 22.1% | 42.9% | 
| **Enterprise** | 3.1% | 33.3% | 

### By Industry

#### CallHippo

- **Information Technology and Services:** 16.9%
- **Computer Software:** 7.9%
- **Marketing and Advertising:** 7.7%
- **Education Management:** 5.9%
- **Consumer Services:** 3.1%
- **Financial Services:** 2.8%
- **Accounting:** 2.6%
- **E-Learning:** 2.3%
- **Staffing and Recruiting:** 2.3%
- **Retail:** 2.1%
- **Other:** 46.4%

#### Knowlarity IVR

- **Education Management:** 47.6%
- **Internet:** 9.5%
- **Financial Services:** 9.5%
- **Luxury Goods & Jewelry:** 4.8%
- **Information Technology and Services:** 4.8%
- **Information Services:** 4.8%
- **E-Learning:** 4.8%
- **Consumer Services:** 4.8%
- **Consumer Goods:** 4.8%
- **Computer Software:** 4.8%

---
## Alternatives

### Alternatives to CallHippo

- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1839 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1364 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3374 reviews)
- [KrispCall](https://www.g2.com/products/krispcall/reviews) — 4.5/5 stars (356 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)

### Alternatives to Knowlarity IVR

- [Ozonetel](https://www.g2.com/products/ozonetel/reviews) — 4.6/5 stars (625 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5561 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1839 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)

---
## Top Discussions

### CallHippo

- Title: [How can I get better prices from CallHippo?](https://www.g2.com/discussions/25313-how-can-i-get-better-prices-from-callhippo) — 5 comments, 1 upvote
  > **Top comment:** "Contact their Sales dept"
- Title: [What is CallHippo used for?](https://www.g2.com/discussions/what-is-callhippo-used-for) — 2 comments
  > **Top comment:** "<p>Calling Software</p>"

### Knowlarity IVR

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/callhippo-vs-knowlarity-ivr)