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# CallHippo vs Grasshopper Comparison - What are their main differences?

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Pricing

**CallHippo**
Free Trial

**$0.00** Per Month · Basic

**Grasshopper**
Free Trial

**$14.00** Per Month · True Solo

**Pricing Insights**
from reviews

Time to Implement

**CallHippo**
1 month

Based on 53 responses

**Grasshopper**
1 month

Based on 47 responses

Return on Investment

**CallHippo**
9 months4 months sooner

Based on 47 responses

**Grasshopper**
13 months

Based on 34 responses

Perceived Cost

**CallHippo**
$$$$$

**Grasshopper**
$$$$$

Average Discount

**CallHippo**
9%3% more

**Grasshopper**
6%

 ![CallHippo](https://images.g2crowd.com/uploads/product/hd_favicon/6214785d71bfd26287e3f4455d07b4a3/callhippo.svg "CallHippo")

 ![Grasshopper](https://images.g2crowd.com/uploads/product/hd_favicon/a4b2a0455cd65fbc9e5743d8fa1c8fbc/grasshopper.svg "Grasshopper")

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**Pros & Cons**
from reviews

**CallHippo**
[
Ease of Use (38)
](https://www.g2.com/products/callhippo/reviews?filters%5Bsentiment_snippet%5D=1283288&qs=pros-and-cons#reviews)[
Call Quality (23)
](https://www.g2.com/products/callhippo/reviews?filters%5Bsentiment_snippet%5D=1283478&qs=pros-and-cons#reviews)[
Expensive (10)
](https://www.g2.com/products/callhippo/reviews?filters%5Bsentiment_snippet%5D=1282798&qs=pros-and-cons#reviews)[
High Cost (10)
](https://www.g2.com/products/callhippo/reviews?filters%5Bsentiment_snippet%5D=1282576&qs=pros-and-cons#reviews)

**Grasshopper**
[
VoIP Services (2)
](https://www.g2.com/products/grasshopper/reviews?filters%5Bsentiment_snippet%5D=1667197&qs=pros-and-cons#reviews)[
Calling Features (1)
](https://www.g2.com/products/grasshopper/reviews?filters%5Bsentiment_snippet%5D=1667268&qs=pros-and-cons#reviews)[
Customer Service (3)
](https://www.g2.com/products/grasshopper/reviews?filters%5Bsentiment_snippet%5D=1667243&qs=pros-and-cons#reviews)[
Account Management (2)
](https://www.g2.com/products/grasshopper/reviews?filters%5Bsentiment_snippet%5D=1981885&qs=pros-and-cons#reviews)

Integrations

**CallHippo**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_189c8e0ede7b5d90b3f1f806975c9a62/meritto.png "Product Avatar Image")

Meritto

](https://www.g2.com/products/meritto/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image")

Pipedrive

](https://www.g2.com/products/pipedrive/reviews)[
View all
](https://www.g2.com/products/callhippo/integrations)

**Grasshopper**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a4b2e76104efa19c85f3eaaca2791f87/basecamp.png "Product Avatar Image")

Basecamp

](https://www.g2.com/products/basecamp/reviews)[
View all
](https://www.g2.com/products/grasshopper/integrations)

Screenshots

**CallHippo**
 ![CallHippo screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/100251/CH.AI.Dash.png)

**Grasshopper**
 ![Grasshopper screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/89643/iOS-settings.jpg)

**Ratings**
from reviews

Meets Requirements

**CallHippo**

8.8

8.8325

**Grasshopper**

8.3

8.3129

Ease of Use

**CallHippo**

8.9

8.9329

**Grasshopper**

8.1

8.1133

Ease of Setup

**CallHippo**

8.9

8.9213

**Grasshopper**

7.9

7.973

Ease of Admin

**CallHippo**

8.8

8.8152

**Grasshopper**

8.3

8.362

Quality of Support

**CallHippo**

8.9

8.9329

**Grasshopper**

7.7

7.7112

Has the product been a good partner in doing business?

**CallHippo**

8.8

8.8154

**Grasshopper**

7.6

7.661

Product Direction (% positive)

**CallHippo**

8.3

8.3293

**Grasshopper**

5.9

5.9128

**Features**
ratings from reviews

VoIP Providers

8.6

142

7.6

97

Contact Center

8.7

124

Not enough data

Call Center Infrastructure (CCI)

8.9

50

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
75.6%

Mid-Market(51-1000 emp.)
21.4%

Enterprise(\> 1000 emp.)
3.0%

Small-Business(50 or fewer emp.)
75.6%

Mid-Market(51-1000 emp.)
21.4%

Enterprise(\> 1000 emp.)
3.0%

Small-Business(50 or fewer emp.)
86.3%

Mid-Market(51-1000 emp.)
9.3%

Enterprise(\> 1000 emp.)
4.3%

Small-Business(50 or fewer emp.)
86.3%

Mid-Market(51-1000 emp.)
9.3%

Enterprise(\> 1000 emp.)
4.3%

**Reviewers' Industry**

[![CallHippo](https://images.g2crowd.com/uploads/product/hd_favicon/6214785d71bfd26287e3f4455d07b4a3/callhippo.svg "CallHippo")](https://www.g2.com/products/callhippo/reviews)
CallHippo

Information Technology and Services
16.0%

Computer Software
8.1%

Marketing and Advertising
7.9%

Education Management
6.2%

Consumer Services
3.0%

Other
58.8%

[![Grasshopper](https://images.g2crowd.com/uploads/product/hd_favicon/a4b2a0455cd65fbc9e5743d8fa1c8fbc/grasshopper.svg "Grasshopper")](https://www.g2.com/products/grasshopper/reviews)
Grasshopper

Information Technology and Services
9.4%

Consumer Services
6.3%

Marketing and Advertising
5.6%

Internet
5.0%

Financial Services
4.4%

Other
69.4%

Alternatives

**CallHippo Alternatives**

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

[
Aircall
](/products/aircall/reviews)

 ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")

[
RingEX
](/products/ringex/reviews)

 ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")

[
CloudTalk
](/products/cloudtalk/reviews)

 ![KrispCall](https://images.g2crowd.com/uploads/product/hd_favicon/878281300072bf8d785b767aaf314ae0/krispcall.svg "KrispCall")

[
KrispCall
](/products/krispcall/reviews)

**Grasshopper Alternatives**

 ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect")

[
Dialpad Connect
](/products/dialpad-connect/reviews)

 ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva")

[
Nextiva
](/products/nextiva/reviews)

 ![Quo](https://images.g2crowd.com/uploads/product/hd_favicon/70bd16062452adffe742fd8497a1da46/quo-quo.svg "Quo")

[
Quo
](/products/quo-quo/reviews)

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

[
Aircall
](/products/aircall/reviews)

## CallHippo vs Grasshopper FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Grasshopper vs CallHippo?

CallHippo stands out over Grasshopper with higher reviewer ratings, stronger support, and more frequently cited strengths in ease of use and call recording.

| [Grasshopper](https://www.g2.com/products/grasshopper/reviews) | [CallHippo](https://www.g2.com/products/callhippo/reviews) |
| --- | --- |
| 3.9/5 (162 reviews) | 4.4/5 (411 reviews) |
| Small-Business | Small-Business |
| 7.9 | 8.9 |
| 7.7 | 8.9 |
| Intuitive | Ease of Use |

### How do the pricing models of Grasshopper and CallHippo compare?

CallHippo is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost efficiency.

- **Grasshopper:** Reviewers describe pricing as fair but note high cost as a recurring trade-off, with 2 all-time mentions of high cost.
- **CallHippo:** Many reviewers highlight cost efficiency and value for money, with 7 all-time mentions of cost efficiency, though 9 all-time mentions cite it as expensive for some teams.
- **Switching reasons:** Recent reviews mention switching from Grasshopper to alternatives due to high cost and limited features.

### What are the best alternatives to Grasshopper and CallHippo?

Aircall, Dialpad Connect, and Nextiva are the top three alternatives to Grasshopper and CallHippo.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Grasshopper](https://www.g2.com/products/grasshopper/reviews) | 3.9/5 (162 reviews) | Small-Business | Pricing is fair but high cost noted | Intuitive |
| [CallHippo](https://www.g2.com/products/callhippo/reviews) | 4.4/5 (411 reviews) | Small-Business | Cost efficiency and value for money | Ease of Use |
| [Aircall](https://www.g2.com/products/aircall/reviews) | 4.4/5 (1644 reviews) | Small-Business | — | — |
| [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) | 4.4/5 (4202 reviews) | Small-Business | — | — |
| [Nextiva](https://www.g2.com/products/nextiva/reviews) | 4.5/5 (3622 reviews) | Small-Business | — | — |

### Which VoIP Providers features should I prioritize when comparing Grasshopper and CallHippo?

Buyers should prioritize call recording, ease of use, customer support, integrations, and cost efficiency when comparing Grasshopper and CallHippo.

- **Call Recording:** CallHippo has 13 all-time mentions for call recording, while Grasshopper is frequently cited as lacking this feature.
- **Ease of Use:** CallHippo scores 8.9 and has 31 all-time mentions for ease of use; Grasshopper scores 8.1 with fewer mentions.
- **Customer Support:** CallHippo scores 8.9 with 14 all-time mentions for customer support; Grasshopper scores 7.7 with 3 all-time mentions.
- **Integrations:** CallHippo is cited for easy integration, including Zoho CRM, with 8 all-time mentions; Grasshopper has limited integration mentions.
- **Cost Efficiency:** CallHippo has 7 all-time mentions for cost efficiency; Grasshopper has 2 all-time mentions for high cost.

### What are the pros and cons of Grasshopper vs CallHippo?

CallHippo's headline strength is ease of use and call recording, while Grasshopper's is intuitive setup and call management.

- **Grasshopper strengths:** Intuitive interface, easy setup, and effective call management (1 all-time mention each for intuitive, easy connection, and calling features).
- **Grasshopper trade-offs:** Customer service (3 all-time mentions), high cost (2), account management issues (2), call drops, and technical assistance.
- **CallHippo strengths:** Ease of use (31 all-time mentions), call quality (20), easy setup (17), reliability (16), customer support (14), call recording (13), and cost efficiency (7).
- **CallHippo trade-offs:** Expensive for some teams (9 all-time mentions), occasional poor call quality (8), and customer service issues (6).

### Is Grasshopper or CallHippo better for small businesses?

CallHippo is the better fit for small businesses, with higher satisfaction scores and more positive small-business reviewer sentiment.

- **Grasshopper:** Largest segment is Small-Business; reviewers note intuitive setup but cite limitations in features and support.
- **CallHippo:** Largest segment is Small-Business; reviewers consistently highlight ease of use, cost efficiency, and strong support for small teams.

### Which VoIP Providers platform has better integrations?

CallHippo is favored for integrations, with more reviewer-cited integration mentions and specific CRM support.

- **Grasshopper:** Limited integration mentions in recent reviews.
- **CallHippo:** Integrations with Zoho CRM are cited in recent reviews, with 3 all-time mentions for Zoho CRM and 8 all-time mentions for easy integration.

### How do Grasshopper and CallHippo compare on customer support?

CallHippo outperforms Grasshopper on Quality of Support by a material margin, with a 1.2-point higher score (8.9 vs 7.7).

- **Grasshopper:** Reviewers mention customer service as a trade-off, with 3 all-time mentions and recurring feedback about support challenges.
- **CallHippo:** Reviewers highlight customer support as a strength, with 14 all-time mentions and frequent praise for prompt, helpful assistance.

### Which is easier to implement, Grasshopper or CallHippo?

CallHippo leads Grasshopper on Ease of Setup by a full point (8.9 vs 7.9), a material difference.

- **Grasshopper:** Reviewers describe setup as generally easy and intuitive, but some cite confusion with advanced features and account management.
- **CallHippo:** Reviewers consistently praise easy and quick setup, with 17 all-time mentions for easy setup and frequent references to straightforward onboarding.

### Which product has better Call Recording?

CallHippo is the stronger choice for Call Recording, with more frequent reviewer mentions and positive sentiment.

- **Grasshopper:** Frequently cited as lacking call recording in recent reviews; no all-time mentions for call recording as a strength.
- **CallHippo:** 13 all-time mentions for call recording, with reviewers highlighting it as a key feature for quality assurance and team training.